Trusted Agent profile · Twickenham · Surrey

Dexters Twickenham reviews

★★★★★ Excellent

1,557 reviews across 1 platform

84 Heath Road, Twickenham, Surrey, TW1 4BW

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Dexters's office in Twickenham, Surrey, at 84 Heath Road, is rated 4.9 out of 5 across 1,557 reviews on 1 platform, including 1,557 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

1,557

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Twickenham office, from every platform, shown as written. First names only.

5/5

Google

It was great experience dealing with Twickenham branch and I would strongly recommend to take your business there. I would especially like to offer my regards to Nina, as she was very proactive and always there to answer query I had. Thank you

A · 30 December 2022

Agent replied · 30 December 2023

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We have been in touch with most of the agents and been looking for a house to rent for months, we met with Taylor and had our offer accepted the next day. He was open and helpful through all the process, totally recommend!

Gülen · 30 December 2022

Agent replied · 30 December 2023

Dear Gülen, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We've used Dexters in Twickenham to manage the rental of a terraced house. Taylor and colleagues have handled it very well - I have no experience, so I have relied on them to take the sensible decisions. I'm very pleased with their service.

Mike · 30 December 2022

Agent replied · 30 December 2023

Dear Mike, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

What a fantastic team they have at Twickenham Dexter's. Harriet, Alfie, Nitesh, Eloisa and Taylor have all been so fantastic during such a frantic time in our lives. Couldn't have asked for better service from the staff.

Saracen · 3 July 2023

Agent replied · 30 December 2023

Dear Saracen, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Twickenham office was so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We’ve used Twickenham Dexters for 7 years now. Harriet & the team are brilliant - quick, reliable, efficient and professional. Everyone I’ve dealt with over the years has been super helpful and we genuinely wouldn’t go anywhere else!

Maria · 3 June 2023

Agent replied · 30 December 2023

Dear Maria, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

Our visit of the new property was made so much peace of mind experience because of Elly. They worked as a team and if our first contact was not there, there was always someone else taking over to bring some peace of mind to us. We appreciate their service very much.

Yishu · 30 December 2021

Agent replied · 30 December 2023

Dear Yishu, thank you for your 4* review regarding Elly in our Twickenham office. We wish you all the best and hope we can assist you again. Kind Regards Asma Chughtai Customer Relations Team

5/5

Google

Claire Sheffield and the rest of the team at Dexters were really on the ball with both our sale and our purchase (which went through in late May). Always responsive and patient with us pestering them and generally dispensing good advice / reassurance. Super-efficient too with to-ing and fro-ing during conveyancing.

Adrian · 30 December 2021

Agent replied · 30 December 2023

Dear Adrian, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Thank you Joanna Dear for looking after the property through my tenancy

Xavien · 29 July 2019

Agent replied

Dear Xavien, We are really pleased to read your positive review regarding the service from our Twickenham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

4/5

Google

After a shaky start where my neighbours were unhappy about some of the noise when Dexters Agents visited and the shared front door was left unlocked, Dexters got their act together and were able to find tenants for my property. Thank you!

Rob · 30 December 2022

Agent replied · 30 December 2023

Dear Rob,Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

After struggling with several estate agents to find the right place that was pet friendly, Alfie came to the rescue. He understood our requirements to the fullest and helped us every step of the way. I cannot recommended him enough!

Jacques · 5 March 2023

Agent replied · 30 December 2023

Dear Jacques, It’s great to hear that you have had a brilliant experience with our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We are very satisfied with the services of Dexters Twickenham. Thanks to them we found a great place in a short time. We were dealing with George Goodrich who has been very professional, friendly and he provided all the information we need and the whole process was very smooth. We can recommend this agency.

Alessandro · 25 March 2021

Agent replied

Dear Alessandro, I was delighted to read the comments in relation to our Twickenham office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I had the pleasure to work with Scarlet Dace who provided me all the support and great advices so me and my family to have the right property in Twickenham. Her fast response, her management support over the entire process get us on fast-speed with a contract signed, and a great collaboration between landlord, the agency and us.

Alexandra · 8 February 2020

Agent replied

Dear Alexandra, Thank you for your great review regarding our Twickenham office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Dexters were great, Harriet and Leah were fantastic - would recommend!

Giles · 4 September 2019

Agent replied

Dear Giles, Thank you for taking the time to write a review about the great service you received from our Twickenham Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Joanna is always available to support and help with any queries

J · 29 July 2019

Agent replied

Dear J, Thank you very much for your great review regarding our Twickenham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Best service! Find Rob Curtis for your lettings. He is a true professional, very easy to communicate and he is very much concentrated on what you are looking for, so you don't waste your time with all the properties at the market. The letting process is a bit slow with Dexters, be patient, we are happy with the result.

Murat · 29 July 2019

Agent replied

Dear Murat, We are really pleased to read your positive review regarding the service from our Twickenham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

The Dexters Twickenham team have been great. We have changed tenants and changed agents at the same time and I cannot fault the communications, actions and pro-active approach to make sure this new tenancy is a success. Long may it continue.

Tim · 30 December 2022

Agent replied · 30 December 2023

Dear Tim, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

George and Nina have helped us bought the house in Twickenham. It is our first house in the UK and they have helped explain the process in details. They act professionally in the whole process!

Eddie · 3 July 2023

Agent replied · 30 December 2023

Dear Eddie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I was very lucky to have George Goodrich as my estate agent, he has been extremely helpful and very professional, he went out of the way and adjusted me for a second viewing the very same day and has been very prompt on replying back to me … More

Madiha · 30 December 2021

Agent replied

Dear Madiha, I was delighted to read the comments in relation to our Twickenham office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I have Had the pleasure of working with Harriet & her team & I wouldn't hesitate to use them again. Great experience

Ian · 26 April 2024

Agent replied · 24 August 2024

Dear Ian, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

The best agent by far. Professional, friendly and nothing was too much trouble. Barry gave great advice on the value of my house, the team booked in 18 viewings within hours of coming round, Claire found the perfect buyer for us achieving our asking price, and Lesley provided fantastic after sales support. I can not recommend them enough. Superb!

Abigail · 26 March 2019

Agent replied

Dear Abigail, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Twickenham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Scarlet was very personable, professional and prompt. Very helpful!

A · 22 January 2020

Agent replied

Dear Gareth, We greatly appreciate you putting aside the time to submit a review about our Twickenham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We have just moved into a property found for us with the help of Sonia who is absolutely fantastic at what she does. Sonia actually listened to us and really helped us achieve what we wanted, her efficient manner and professional service meant that the process of letting was extremely straightforward - our easiest move yet! Thank you!

Jennifer · 29 July 2019

Agent replied

Dear Jennifer, Thank you for your review and your kind comments about Sonia in our Dexters Twickenham Lettings team. I do hope we can be of assistance in the future and would like to wish you all the very best. Kind regards, Anna Devey Customer Relations Administrator.

5/5

Google

Joanna is great help and very prompt in her services.

Laura · 29 July 2019

Agent replied

Dear Laura, We are really pleased to read your positive review regarding the service from our Twickenham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Great service from Rob and the team, would definitely recommend.

Kanistan · 29 July 2019

Agent replied

Dear Kanistan, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Twickenham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

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Questions about Dexters Twickenham

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Twickenham won Platinum; Dexters, Hampton won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Twickenham.

What do you need help with?
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