Trusted Agent profile · Twickenham · Surrey

Dexters Twickenham reviews

★★★★★ Excellent

1,557 reviews across 1 platform

84 Heath Road, Twickenham, Surrey, TW1 4BW

Part of Dexters, see every office.

Dexters's office in Twickenham, Surrey, at 84 Heath Road, is rated 4.9 out of 5 across 1,557 reviews on 1 platform, including 1,557 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

1,557

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Twickenham office, from every platform, shown as written. First names only.

5/5

Google

Dexters have helped me and my husband tremendously! There whole team was super super helpful and brilliant. I am extremely pleased with the service i received from start to finish. A big thank you to all the team - We couldn’t have done it without you!

Lara · 30 December 2022

Agent replied · 30 December 2023

Dear Lara,Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Recently had the pleasure of viewing a property with Leah from the Twickenham office. She was highly professional, clearly knew the property and are very well an made the process really comfortable. Considering an offer I had lots of questions and she really listened well and was highly consultative. Needless to say I placed an offer and am now hopeful it's accepted.

SI · 25 March 2020

Agent replied

Dear Si, Having read your review, we would like thank you for your feedback about our Twickenham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We are so happy to meet Dexters Twickenham team, especially our agent George. He worked so professionally and eagerly that we found a dream property much sooner than we had thought during a difficult time. He contacted us whenever we needed him. He helped us with all the procedures. We would highly reccommend.PositiveResponsiveness, Quality, Professionalism, Value

Esim · 25 August 2021

Agent replied

Dear Esim, We are delighted that you took the time to leave such a fantastic review which the Twickenham team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

I'm a first time buyer and Claire Sheffield at Dexters Twickenham really helped me when my solicitors were being horrendous. She gave me invaluable advice and really lit a fire under my solicitor to make the exchange happen by the deadline we needed. I appreciated her support and help in managing a difficult and stressful situation. She really went the extra mile for me.

Hannah · 26 March 2019

Agent replied · 30 December 2023

Dear Hannah, Having read your review, we would like thank you for your feedback about our Twickenham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

My parter and I are extremely happy with the service provided by Tom Ridgeway from Dexters Twickenham. Very professional, quick and reliable! Honestly, can't complain! Thank you for your attention and hard work, Tom!

Fernanda · 30 November 2023

Agent replied · 30 December 2023

Dear Fernanda, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Efficient and good communication level through out the process. We changed from other agent to Dexters as the other agent was very unresponsive and glad we did.

Aga · 26 April 2024

Agent replied · 24 August 2024

Dear Aga, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

I'm a first time buyer and Claire Sheffield at Dexters Twickenham really helped me when my solicitors were being horrendous. She gave me invaluable advice and really lit a fire under my solicitor to make the exchange happen by the deadline we needed. I appreciated her support and help in managing a difficult and stressful situation. She really went the extra mile for me.

A · 22 January 2019

Agent replied

Dear Hannah, Having read your review, we would like thank you for your feedback about our Twickenham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Aoife showed us around the property. She was professional and kept us in the loop at all times. Due to some reasons, currently we won't be moving, but will be contacting them again for future requirements.

Ciana · 1 October 2023

Agent replied · 30 December 2023

Dear Ciana, Thank you for taking the time to leave a wonderful 5 star Google review. Aoife will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

a special mention for Nitesh Gurung for his attention to detail, understanding the kind of property that I would need for my family based on multiple factors, constantly being in touch to give us the best chance to finalise the property we are looking for.

Naman · 30 December 2022

Agent replied · 30 December 2023

Dear Naman, Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

After initially giving a 5 star review, due to a poor tenant experience I can no longer justify this. In brief, the management are extremely unprofessional to the point of blaming a tenant for their own dishonesty, they consistently omit responsibility and even mislead landlords.

Alex · 30 December 2022

Agent replied

Dear Alex, We are delighted that you took the time to leave such a fantastic review which the Twickenham team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Can't speak specifically for Dexters, but I can for their agent Armando. Rarely seen such a consultative approach by anyone in this industry. Knowledgeable, polite, informed and prompt. If Dexters are reading this, give him a pay rise. If any other estate agents are reading this, hire him.

Joseph · 21 October 2024

5/5

Google

Really excellent and thoughtful service from every individual we have come across at Dexters, Twickenham. They are great at communicating, really easy to deal with and work extraordinarily hard.

Katherine · 3 March 2024

Agent replied · 24 March 2024

Dear Katherine, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

George is super helpful and really kind. Great costumer service.

Monica · 27 January 2021

Agent replied

Dear Monica. Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

A great letting agent! They managed to find a tenant for us within just days after another agency couldn’t manage with having it advertised for weeks. Really appreciate Tom and Alfie…thanks so much!

L · 30 November 2023

Agent replied · 30 December 2023

Dear L, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Taylor was very helpful and responsive! Very pleased with the service.

Robyn · 27 September 2020

Agent replied

Dear Robyn, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

These guys are very professional and good.Kris Gauson was very helpful and accommodating.

A · 22 January 2020

Agent replied

Dear Pavan, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Twickenham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Excellent estate agents! George was particularly polite and professional.

Jordan · 10 March 2021

Agent replied

Dear Jordan. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Charlie was super helpful and conversed easily and effectively.

Alex · 10 March 2021

Agent replied

Dear Alex, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

The team is incredibly dedicated especially Joanna who is always friendly and keen to help.

L2 · 13 January 2019

Agent replied

Dear Christine, We greatly appreciate you putting aside the time to submit a review about our Twickenham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

The team is incredibly dedicated especially Joanna who is always friendly and keen to help.

Christine · 31 December 2018

Agent replied · 30 December 2023

Dear Christine, We greatly appreciate you putting aside the time to submit a review about our Twickenham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can … More

5/5

Google

My wife and I have a great time with Rhys and team dexters

Douglas · 19 November 2019

Agent replied

Dear Douglas, Thank you very much for your great review regarding our Twickenham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I can't praise them enough. I have no hesitation in recommending Dexter's in Twickenham.

Sally · 3 November 2024

Agent replied · 10 November 2024

Dear Sally, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Great experience! George Goodrich who is one of the sales agents at Dexters in Twickenham has not only given great customer service but also has a good understanding of what a home renter like myself would want and need from a new home! I am very pleased to be working through Dexters in finding my new home!

MELANIE · 12 January 2021

Agent replied

Dear Tailor, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Recently moved to Twickenham through Dexter's, simple easy and straightforward process. Thanks Robert!

Tyla · 4 October 2019

Agent replied

Dear Tyla, Having read your review, we would like thank you for your feedback about our Twickenham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

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Questions about Dexters Twickenham

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Twickenham won Platinum; Dexters, Hampton won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Twickenham.

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