Trusted Agent profile · Twickenham · Surrey
★★★★★
1,557 reviews across 1 platform
84 Heath Road, Twickenham, Surrey, TW1 4BW
Part of Dexters, see every office.
Dexters's office in Twickenham, Surrey, at 84 Heath Road, is rated 4.9 out of 5 across 1,557 reviews on 1 platform, including 1,557 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Twickenham.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Twickenham office, from every platform, shown as written. First names only.
5/5
GoogleWonderful state agent. I met Nitesh yesterday.Nice dealing, easy going, gentleman. he made it all easy for me Thank you
Dear Sohaib, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Nitesh, and do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleA good team who communicated clearly and regularly with us throughout the sale of our property and helped us chase things when there were delays elsewhere. Very happy with their service, would recommend.
Dear Rachel, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
4/5
GoogleTaylor McNeil from Dexters Twickenham office is helping a lot for you to find the house in the criteria you want. And in all afterward processes with his help everything works very smoothly. Thanks.
Dear Banu, Thank you for taking the time in providing such lovely comments about George in our Twickenham office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleHarriet at dexters was amazing, so helpful when I was looking for my new property. I secured the perfect home with no stress and the process was very efficient. Highly recommend using their services.
Dear Daniel, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI am yet to secure a rental, but so far I am very satisfied with Dexters Twickenham. The communication is courteous and polite, and the person in charge tries the level best to come to a negotiation. I hope to secure a place soon through Dexters. Thanks for your support.
Dear Rifat, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleWe were looking for new property to move that would within certain area and would have certain features, I must admit that we were impressed by the service we got from this agency! Very helpful,efficient and friendly, will definitely recommend them !
Dear Elvira, It’s great to hear that you have had a brilliant experience with our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleHad a great experience with the team at Dexters who are attentive and go out of the way to help. Specific mention to Rhys who is an asset to the business and was always on hand to respond quickly to any queries.
Dear Stephen, It’s great to hear that you have had a brilliant experience with our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
1/5
GoogleI'd give it zero stars if I could - the MOST CORRUPT company I have ever laid my eyes on. Duping the customers by deleting low star reviews from online to make themselves look better than they are when in theory everyone HATES them and … More
Dear Mr Barrymore, I can assure you that all Google reviews are genuine as we cross reference them against our database and they cannot be deleted by the Business. Only Google or the person posting them can remove them. Google also has their own systems in place to check IP authenticity. We closed our offices as quickly as possible to comply with government guidelines and our priority has always been to ensure the safety and wellbeing of all our customers and staff. Kind regards Marilyn Plews, Customer Relations Team
5/5
GoogleI have dealt with Dexters for many,many years and always found them very professional and a pleasure to do business with. Lately my contact has been with Joanna and she has been very helpful in sorting out any problems I have had with my property in a friendly and professional manner.
Dear Marie, We greatly appreciate you putting aside the time to submit a review about our Twickenham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleMr. Taylor McNeil did an excellent job absolutely. Every time I have a problem, he respond to me really quickly. My renting process went through smoothly, nearly with no obstacles. Highly recommended !
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleCallum in Twickenham Dexters team have been brilliant. He guided us to the viewings and explained details to us. He is so helpful to provide options and we are very grateful to him.
Dear Patty, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThe Dexters Twickenham Team led by Harriet do a great job for local Landlords finding quality tenants and managing properties. Great at communication and attention to detail...I highly recommend them. Cameron from Twickenham
Dear Cameron, It’s great to hear that you have had a brilliant experience with our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexters Twickenham have managed my property now for four years and the service has been excellent. Even during the upheavals of covid, they were able to find me excellent tenants quickly. Highly recommended.
Dear Gary, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThanks for Nitesh to find a nice apartment as our new UK home in Twickenham. He's willing to listen to understand our need and provide nice choices for us.
Thank you for taking the time to leave a wonderful 5 star Google review. Nitesh will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI am thrilled to report that I had a really positive experience renting a property through Dexters in Twickenham. In particular the Lessing manager who looked after me and my family was warm friendly and really professional throughout the … More
Dear Mairead, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleSince contacting Dexters, I have been impressed by their professionalism and attention to detail. They have been constantly in contact with us, ensuring that we are fully aware of all the options available. Particular mention to Rob who has … More
Dear Alejandro, It’s great to hear that you have had a brilliant experience with our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleDexters was tireless and tenacious in selling my property. Claire and Nina always kept me very informed and were extremely responsive.
Dear Edward, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
1/5
GoogleZero care about time and appointments they arrange for you, rude and zero customer service, You need to listen to be able to solve a problem not only talking non stop ! Had my worst experience today , will be last time I use this agency
I am sorry to hear you have not had a great experience with us. We would really like to understand what went wrong. Please do email me with further details and we will ensure this is looked into. Please contact me at md@dexters.co.uk. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleCharlie serviced us excellence to help us seek out a nice place and complete the transition efficient.
Dear Reginely, Thank you for your kind comments regarding Charlie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team.
5/5
GoogleThe whole buying process was made smooth and easy by Nina and the rest of the team. She kept on top of every aspect of the deal and updated us regularly.
Dear Calum, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleVery happy with our service from Kris, he kept us up to date throughout our purchase and was always quick to respond to any queries we had. Would be happy to recommend.
Dear Christopher, Thank you for your kind words regarding your positive experience with Kris. We really appreciate the time you have taken to write a 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThe sales team have been absolutely amazing in keeping me up to date with new properties coming on and are always on hand to answer any questions. I cant thank them enough!
Dear John, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
1/5
GoogleDisgraceful way treating potential customers! Avoid! Am surprised higher management employ these bunch of immature muppets! Try to intimidate you and think they can speak to you however they like. … More
We are disappointed to read your 1 star review. We have spoken to the office and have asked the Directors to look into this. If you would like to email us about this further please do contact us at customerrelationsteam@dexters.co.uk. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleIt was great working with Nina at Dexters in Twickenham. She really easy to deal with and always very clear on next steps and options even when things weren't going to plan.
Dear David, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Twickenham won Platinum; Dexters, Hampton won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Twickenham.
