Every review we hold for the Tunstall office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently purchased a property off a buyer who was using Right Move Tunstall as there estate agents. I was buying the property with a tenant in situ which made it an unusual purchase for me as this was my first time. From the word go, Right Move Tunstall did everything they could to make sure the purchase went through smoothly all the way through to completion. Ian and the team were so helpful on so many levels. I would be more than happy to recommend them and will be using them again for sure.
Lee · 25 March 2020
★★★★★ 5/5
GoogleExcellent top quality service from start to finish, I can’t praise Ian, Christine and Sophie enough. You are definitely in safe and secure hands when entrusting your house sale to these thorough professionals.
Edward · 1 June 2025
Agent replied · 20 March 2026
Thank you Edward for your review. We really do appreciate your kind words and pleased you were happy your experience with us.
★★★★★ 5/5
GoogleJust picked up our keys from Your Move Tunstall. Christine, Ian and the rest of the team have all been brilliant the whole way through, top service. Thank you!
George · 15 July 2025
Agent replied · 20 March 2026
Congratulations from the entire team! We are absolutely delighted to have been able to assist you buying your first home!
Thank you ever so much for your kind words.
★★★★★ 5/5
GoogleWe bought a buy to let property from your move tunstall and they have been brilliant from booking the viewing to completion. Christine who showed us around was very knowlegable and got our offered accepted the same day, she also booked us in to see the mortgage adviser as we wanted to make things as stress free as possible. Ian was our point of contact throughout the purchase and was always happy to help no matter how big or small the question and even helped us to fill out solicitors paperwork . After such a good experiance we decided to let the property through them. Beatrice talked us through the whole letting process and had the property on the market the day we completed and found us a tenant promply, she gave us regular updates on viewing's/feedback and once the tenant was found how it was progressing. Overall we couldn't be happier or thank the team enough. We now wouldnt go elsewhere.
Vanda · 24 August 2019
★★★★★ 5/5
GoogleVery satisfied with the service from the your move team helping me to sell 2 properties and helping me through the selling process all in all ten out of ten
Thank you so much Ian Minton
Jeffrey · 19 April 2022
Agent replied
Hi Jeff. Thank you for your positive feedback and even more so for your continued business. It is really much appreciated and we are happy you felt confident enough in our services to come back for the second time. If you ever have anything property related you need any help with, please don't hesitate to get in touch.
★★★★★ 5/5
GoogleA big thank you to Ian Minton and his Tunstall team , as first time landlords moving abroad ,we were looking for a fully managed stress free service and Your Move have delivered, can’t thank them enoughPositiveResponsiveness, Quality, Professionalism, Value
Mick · 26 August 2021
Agent replied
Thanks Mick for your review. We all hope you enjoy the new chapter abroad! Of course, if you need anything just let us know.
★★★★★ 5/5
Googlei brought a house through your move, had just moved back from abroad it was a very stressful time. the help ian and his team give me was excellent , there support and professionalism was a great help to me, christine showed me the house, really nice person, someone was always there to help and answer eny questions i had, can.t thank them enough, would highly recommend them to enyone, if you want support; professional help, this is the team, look no further, thanks again.PositiveProfessionalism
Philip · 26 August 2022
Agent replied
Thank you for your kind review Phil. Moved back from abroad is always difficult but we are glad we managed to keep the stress to a minimum. We hope you enjoy your time in your new home 🏡 …
★★★★★ 2/5
GoogleBooked a valuation, was told it would be sent out the following day.
It's been 6 days, including a weekend and I've called them everyday to be told it will be done by the end of the day and have been let down everyday. They've done the site visit so I just need the email with the details but they can't seem to send them just going back and forth with people in the office, wasting my time and there own unfortunately.
Tejay · 18 July 2022
Agent replied
Hi Tejay. Apologies with the issues you have had with the letters. As explained on the phone, they were being sent directly off the system so are unsure why they were not received. I am happy you have now received your written valuation from us and thank you for inviting Your Move to value your property.
★★★★★ 5/5
GoogleIan and his team offer great service, nothing was to much trouble sorting out reletting my apartment.
Communication from day one till new tenant took keys was very professional.
Would highly recommend you give these guys a call.PositiveProfessionalism
J · 30 August 2021
Agent replied
Hi John. Thank you for your kind review. You were a pleasure to work with and I think we have found you a really good tenant. Hopefully he will be there for years to come. If you need anything else, just give us a call.
★★★★★ 1/5
GoogleHi
I was renting property through your move Estate agent at Madison court , Stoke on Trent ST6 6TU, I had done everything as one month notice, clean house and garden before leaving property.
Now, owner of the property, not returning deposit money and finding excuses for the same !
Don’t know how to go from here !
Dr · 20 March 2024
Agent replied · 30 December 2023
Hi Sandeep. We are sorry that you are having issues with your deposit. Due to your landlord opting for a 'tenant find' service and holding his own deposit in his preferred scheme, there is very little we can. The landlord will need to provide reasons why he is not returning the deposit and prove the works have been done. If you need any more assistance with this, please get in touch with the branch directly.
★★★★★ 5/5
GoogleFirst class service from Ian, professional at all times.
Malcolm · 17 December 2025
Agent replied · 16 January 2026
Thank you for taking the time to leave us a review Malcolm.
★★★★★ 5/5
GoogleIan and his team offer great service, nothing was to much trouble sorting out reletting my apartment.
Communication from day one till new tenant took keys was very professional.
Would highly recommend you give these guys a call.
JOHN · 3 June 2021
Agent replied
Hi John. Thank you for your kind review. You were a pleasure to work with and I think we have found you a really good tenant. Hopefully he will be there for years to come. If you need anything else, just give us a call.
★★★★★ 5/5
GoogleGreat communication and regular updates/reviews with online statistics etc. will use again in the future.
Jono · 18 October 2025
Agent replied · 16 January 2026
Thank you Jono for taking the time to leave us a review. It was great to work with you and we hope to work with you again in the future.
★★★★★ 5/5
GoogleExcellent service from Ian and the team on looking after our rental property
nothing was to much questions answered the same day.
many thanks Ian.
chris & Angela ScottPositiveResponsiveness, Quality, Professionalism, Value
Chris · 11 January 2022
Agent replied
Hi Chris, thank you for your kind review and your loyal custom over the years. We hope all goes well in the future and if there is ever anything you need, just give us a call.
★★★★★ 5/5
GoogleLovely people to deal with! High standards of professionalism and work ethic; responsive and helpful staff. Ian and Kristine were great and help us through all processes of purchase. Totally recommend them.PositiveResponsiveness, Quality, Professionalism
Anamaria · 26 August 2021
Agent replied
Thanks for your review Anamaria, it is very much appreciated. You were a pleasure to deal with. We all hope you enjoy your new home 🏡 …
★★★★★ 5/5
GoogleI had a great experience with this estate agent. They maintained clear and consistent communication throughout the process, making everything smooth and stress-free. I truly appreciate their professionalism and dedication.
Udith · 31 March 2025
Agent replied · 20 March 2026
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. If you need anything moving forwards, please don't hesitate to get in touch!
★★★★★ 5/5
GoogleAmazing service from all the team especially Ian. Highly recommended thanks all for your time and effort!
Mb · 30 June 2023
Agent replied · 30 July 2023
Thank you for your kind review. We all hope you enjoy your time in your first home 🏡 …
★★★★★ 5/5
GoogleBeatrice, Christine and Ian were amazing throughout the whole process of Letting our property. There were a few problems ( caused by our side, not them ), and Beatrice was there through all that was thrown at her. She rose to the challenges, and went way above and beyond all expectations. Her and Christine really saved the day for us. Cannot thank them enough. Highly recommend. From a grateful Yvonne
Charlie · 24 April 2020
★★★★★ 5/5
GoogleRecently purchased a property through Ian and Christine at Your Move Tunstall office. They work with you to make your desires a reality. Their promptness, knowledge of the market, kindness, good energy made a potentially chaotic purchase process simple. I’ve already recommended them to two of my good friends. When I am looking to buy again I will not hesitate to approach them :) Thankyou so much to both of them.
Nasir · 15 November 2022
Agent replied
Hi Nasir. Thank you so much for your kind words. It is really appreciated and we hope you enjoy your time in your new home. Also, thank you for recommending us to your friends, it makes a massive difference and makes everything we do worth while. Please be in touch if you ever need anything else 🏡 …
★★★★★ 5/5
GoogleIan and the team at Your Move Tunstall have been excellent in marketing and finding tenants for my rental properties. Super efficient and always keeping me updated with progress reports. Would recommend without hesitation.
Ali · 11 January 2021
Agent replied · 30 July 2023
Hi Ali. Thank you for your review. It has been a pleasure to work with you over the years and are thrilled that we have got the right result for you. Many thanks for all of your business and if you ever need any more advice for any properties in the area, please just let me us know.
★★★★★ 5/5
GoogleFrom the first meeting and valuation I had a great experience from manager Ian and the team ,
Ian had great local knowledge in the renting sector and guided me through the who process making my job as a landlord much easier and stress free,
And not to mention they secured a Tennant and completed all checks within a week of listing,
That’s pretty impressive def 5 stars for me,,,
John · 31 July 2019
★★★★★ 5/5
Googleyour move has done a great job I bought my property from them and manage it all the way to finished love the job they done...
Driving · 20 March 2025
Agent replied · 20 March 2026
Thank you for your kind review and continued support. It was great to work with you throughout your purchase, and now we have found a tenant for you, we look forward to working with you throughout the duration of the tenancy.
★★★★★ 1/5
GoogleBooked to view a property and called 74 minutes prior to viewing to say property had been sold... I booked the afternoon off work to view it, it was never mentioned during the initial phone call the property had received an offer etc. I called approx 3 days prior to day of booking... poor customer service, lady laughing on the voicemail to tell me it was sold, clearly didn’t care about how it put myself out. Won’t ever be using this estate agent again.
Tom · 18 June 2019
Agent replied
Hi Tom,
I am sorry for your disappointment.
Unfortunately we can't control when the properties are sold as we have to go on the vendor's instruction. On this occasion it was very unlucky that the sale was confirmed so close to your arranged viewing.
Kind regards,
Your Move
★★★★★ 5/5
GoogleDealt with Tunstall branch for over 4 years. I would highly recommend, they always go above and beyond to help.PositiveResponsiveness, Quality, Professionalism
Darren · 26 August 2021
Agent replied
Hi Darren. Thank you for your review and we extremely grateful for your custom over the past 4 years. We hope to work with you for many years to come and continue to find very good tenants!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
