Savills Tunbridge Wells reviews

★★★★★ 5/5

Google

Rebecca Cherry was assigned to our property. Rebecca provided an exceptional level of service, sometimes out of hours, coupled with communication and an attention to detail that is only too rare these days.I would highly recommend anyone wanting to rent and step away from the hassle to use Savills and their managed service..PositiveResponsiveness, Quality, Professionalism, Value

Tony · 18 June 2021

★★★★★ 1/5

Google

Very dissapointed with service especially when they are meant to be high end. Went to their office to enquire about property to rent and the person dealing with the property couldn't even be bothered to get up and walk 10 feet to see me. Instead they passed answers to my questions to a junior to relay to me. Said they would call me back with an answer to a query later but they didn't and I had to call them. I got the impression that the owner wasn't called and they literally just made up the answer. I quickly found out that new properties get to sent to registered candidates only first and viewings take place before an advert gets sent out online. By the time I wanted to view the property had already been viewed and offers almost straight away. Is that the best way to get the best price for a Landlord? I don't think so. Landlords should be very wary if they think this marketing strategy gets them the best price. Backward thinking sales process that makes no sense.

Sir · 20 November 2023

★★★★★ 4/5

Google

Professional, friendly and experienced team. Clear and appropriate communication and support. Would recommend the team.

Rachael · 16 March 2026

★★★★★ 5/5

Google

Fabulous service from Michael and Becky and the team. Could not recommend highly enough Thank You

Junko · 19 August 2024

★★★★★ 5/5

Google

Natasha, Becky and the team at Tunbridge Wells Savills helped us through what turned out to be a very challenging sale. They were understanding, professional and proactive. Their communication was excellent. Would totally recommend them.

Charlotte · 18 June 2023

★★★★★ 5/5

Google

We successfully completed our rental through Savills Tunbridge Wells, and the experience has been highly positive. Our agent Ms. Faith Lewis was extremely helpful and responsive and it was a great pleasure working with her!

C · 18 June 2023

★★★★★ 5/5

Google

What an absolute pleasure it has been using the Tunbridge Wells Letting Office. Faith, Danielle, Chloe and Tamsin have proved to be most knowledgeable. They have advised on all aspects of the letting of my two properties. They have found the most suitable tenants. Highly recommend.

Robin · 16 April 2025

★★★★★ 1/5

Google

Trying to get an appointment to have a valuation is like mission impossible, it’s my second attempt last time, no one bothered to call back now the first appointment is a couple of weeks away, I dread to think how they treat buyers (Tonbridge)

Clem · 16 March 2026

★★★★★ 5/5

Google

I had a fantastic experience working with Savills Tunbridge Wells Estate Agents in my search for an apartment. Their team was incredibly knowledgeable about the local market and took the time to understand my preferences and requirements. They provided a curated list of apartments that matched my criteria, saving me a lot of time and effort. Their communication was excellent throughout the process, promptly addressing my questions and keeping me updated on new listings. They were professional, attentive, and went above and beyond to ensure I found the perfect apartment. With Savills Tunbridge Wells, the apartment hunting process was smooth and efficient. I highly recommend their services to anyone in search of a new home. Faith gave me excellent support and regular updates. She helped in making decision easier.

Shashank · 22 August 2023

★★★★★ 5/5

Google

Had the pleasure of working with Chloe on our move from Berkshire to Kent. She’s a top notch estate agent and helped us thru the letting process and contract negotiations process proactively and is a lovely person to boot. Couldn’t recommend her more highly.

Matt · 16 April 2025

★★★★★ 5/5

Google

We bought our home through Savills TW, and could not be more impressed by the level of service we received from the moment we contacted them as interested buyers. Charles Lang (Residential Sales)/Savills was the most attentive of all agents we contacted - which was basically all those in the Tonbridge/TW/villages vicinity. Charles regularly called me for 'check ins' to see how my priorities for the perfect house were changing, which areas we were interested in, and to give me updates on what properties were likely to come up, and ensure we got viewings. It's a long way away for us now, but as and when we look to sell we will go to Savills TW.

Tom · 18 June 2023

★★★★★ 5/5

Google

My first choice when needing the help of an Estate agent is Savills. The staff are all efficient, well informed, well organized and they focus on giving good service to the customer. The staff are well prepared to show properties knowing all the relevant details to be able to answer any question. I found Faith particularly helpful both finding a property to meet my needs and then showing it. She does her research well and provides answers to questions immediately. She was attentive to learning the specifics I was looking for in finding a place to live. She is patient and thoughtful and exemplifies the excellent service I have experienced when working with Savills.

Joyce · 18 June 2023

★★★★★ 5/5

Google

I had a fantastic experience renting a property through Chloe. She was incredibly patient, professional, and kind throughout the entire process. She took the time to answer all my questions, guided me through each step with clarity, and made the whole experience smooth & stress-free.

Jawaher · 20 March 2025

★★★★★ 5/5

Google

Yes Faith Lewis was so helpful and couldn’t thank her enough what she done. I would recommend her to someone. Just want to say a big thank you again for helping us get a flat. King regards Louise & AnthonyPositiveProfessionalism

Louise · 27 August 2022

★★★★★ 5/5

Google

We had a very good experience renting our property via Faith Lewis at Savills in Tunbridge Wells. Faith was very conscientious, friendly and good to work with. Highly recommended.

N · 18 June 2023

★★★★★ 5/5

Google

Fantastic, friendly and efficient! - our experience was unusual: With just days to go before vacating our house, we found the ideal place (or so we thought). At 11am on move day, however, with our removals lorry parked outside our new home, the landlord relented on signing. So we had to redirect our removal lorry to storage and find a place to stay until it was settled. Savills (and especially Michael Churchill) were amazing, and by 2pm the same day were were looking around somewhere else. We agreed on it straight away and moved in 3 days later. It works out even better than the first one, and we're thrilled to be here! Thank you Savills, and thank you Michael. You were all wonderful...!

Tim · 18 June 2020

★★★★★ 5/5

Google

My personal experience with Savills is one of efficiency, a can do attitude and integrity. Our first point of contact was Francesca Lennon who warmly welcomed us but at the same time conducted our meeting with professionalism. I would also like to include Faith and Danielle for their contributions resulting in a smooth outcome. Savills is a company that appears to pride itself on customer service which, in my opinion, can not be overestimated.

Janet · 18 June 2023

★★★★★ 5/5

Google

We have recently completed the purchase of a fantastic house in Tunbridge Wells. Charles Lang has been a great help in all of this: always there when we needed support and always professional and knowledgeable. We would have not hesitation in recommending this excellent Service.

Alfie · 18 June 2020

★★★★★ 5/5

Google

Faith and the team were superb, made a stressful process easy! Would highly recommend.

Gavin · 18 February 2024

★★★★★ 5/5

Google

Danielle was very friendly and professional. She also got everything in place so I could move in within my very short deadline.

Miles · 18 June 2023

★★★★★ 5/5

Google

The Lettings Team at Savills Tunbridge Wells were a delight to deal with, very Professional and helpful, can't recommend highly enough.

Alan · 18 June 2023

★★★★★ 5/5

Google

Having let our property now for the last 10 years with Savills we have received great service and responsiveness over the years. Considering we live abroad, topics have been raised proactively and through email and where necessary calls resolved promptly. Also, where we have asked for advice in relation to the property Jade Kent and her team have been helpful and pragmatic. Thanks for the ongoing relationship in managing our property effectively.

Natasha · 18 June 2020

★★★★★ 5/5

Google

We found the service provided by Savills and in particular Natasha fantastic and would highly recommend using them !!

Peter · 18 June 2023

★★★★★ 5/5

Google

Mike at Savills was so helpful when we were searching for a rental property. He understood what we wanted, was proactive when sending options, and was also very honest which is so appreciated. Since we’ve moved in we also feel really well looked after by Mike who called for a follow up to check all is well and our property manger too. Thank you to all! Tiggy and James xPositiveResponsiveness, Quality, Professionalism, Value

Antigone · 27 August 2022