Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleUpdate: we also very recently bought our house using Savills and they were yet again absolutely fantastic! Becky Card in particular was beyond helpful and professional and really helped push the house purchase along with all stakeholders. She was a joy to work with and so happy that we’ve already got the keys to our new house.
Original: Efficient and professional! We managed to get all the paperwork and site visit done remotely and that was very helpful as we were in the process of relocating back to the UK. Mike Churchill was very responsive and did an excellent virtual tour for us of the property we liked online. Overall very happy with the service provided. Only thing I did find a pain was the outsourcing of the reference checks and credit checks to The Lettings Hub as this, I felt, slowed the whole process down and was very frustrating at times especially as the questions/requirements/documents etc. were all required by Savills. Once that was done, was super easy and a minor speed bump in the whole process.PositiveProfessionalism
Dean · 18 June 2022
Agent replied · 17 June 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve. I am so pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
GoogleThanks to Faith and the team for all their help and support in securing us a new property.. Faith went above and beyond and made an often challenging process as easy as possible and we wouldn't hesitate to recommend her and Savills to anyone looking to secure a rental property in the area! Thanks so much!!
Tim · 19 March 2024
Agent replied · 17 June 2024
Thank you so much for your 5* review. Faith and the team are delighted to receive your feedback. We’re glad we could make it a little easier for you
★★★★★ 5/5
GoogleMike was a pleasure to work with selling my house. Keeping in touch and talking me through the process. Highly recommend Savills and Mike.
Jenny · 25 June 2025
Agent replied · 23 October 2025
Thank you so much for the 5* review. It’s great to hear you had such a positive experience at what can be a stressful time. All the best.
★★★★★ 5/5
GoogleI recently let my property through Savills.
Mike Churchill and Francesca Lennon provided a very professional, and efficient service from start to finish and I cannot recommend them highly enough. As a landlord living out of the area, I really valued the team's prompt responses to any questions I had. I have chosen to manage the property myself. However, if the need arose, I would feel extremely confident in asking Mike Churchill and his team to take over from me, based on my experience to date. They provided excellent personal service, which is rare these days. Thank you. Marie PigotPositiveResponsiveness, Quality, Professionalism, Value
Marie · 18 June 2021
Agent replied · 17 June 2024
Dear Marie,
Thank you, it was our pleasure, I am so pleased we were able to help. It’s great to hear that we made it that bit easier for you, we really appreciate your kind feedback and wish you all the very best for the future.
★★★★★ 5/5
GoogleGreat experience with savills in Tunbridge Wells . My letting agent Faith Lewis looked after me from start to finish, going above and beyond to ensure I found the right property. Faith was very accommodating. She made me feel at ease throughout the whole process and is always available to answer questions when needed . Very professional company and easy to work with.
Faye · 18 June 2023
Agent replied · 17 June 2024
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
★★★★★ 5/5
GoogleFantastic service. Chloe is delightful and very efficient, as it was quite a quick tenancy and move in. All processes made easy and online systems good.
Marilou · 16 April 2025
Agent replied · 16 April 2026
Thank you so much Marilou, it was a pleasure helping you find your new home.
★★★★★ 5/5
GoogleFrom renting to checking out, everything went very smoothly, and I was very satisfied with renting a house here. During the two-year lease period, Tamsin has been actively assisting me in addressing all issues. The entire team is very friendly. I feel very lucky for this! I have recommended it to my friends multiple times.
Tu · 22 August 2023
Agent replied · 17 June 2024
Thank you, it was our pleasure, I’m so pleased that everything worked out successfully for you. We wish you all the very best for the future.
★★★★★ 5/5
GoogleWe used Savills when relocating 300 miles, from the very beginning of the process they were friendly and professional. Louise Minnife and staff had amazing communication throughout the entire process, something which makes life much less stressful.
The few times we called to clarify anything (as they would always be the first to call us with information) they were always happy to help out, if they were out of the office they would return the call promptly.
Louise is a great credit to the team, friendly yet professional and went above and beyond even providing information about transport and schools.
I would certainly recommend them to anyone.
Danielle · 19 June 2019
Agent replied · 17 June 2024
Thank you for such positive feedback. We love to read 5* reviews.
★★★★★ 5/5
GoogleIf every estate agent was as unfailingly kind, calm, helpful and responsive as Becky Card in Savills Tunbridge Wells the world would be a much happier place. We cannot thank you enough Becky for making what turned out to be an agonisingly protracted and problem-strewn move a great deal less stressful than it could easily have been. Tash was also great. If we could give 6 stars for this branch of Savills we would!
Lucy · 18 June 2020
Agent replied · 17 June 2024
Thank you Lucy for your 5 * review.
★★★★★ 5/5
GoogleI had a great experience finding a rental home in Tunbridge Wells with Savills. Quick response, very organized, and professional. Thanks to all team members. I would especially like to thank Faith Lewis, she has been a great help. Hope you all the best and wish you a bright future!
Catherine · 22 August 2023
Agent replied · 17 June 2024
Thank you, it was our pleasure. I am so pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
GoogleGreat team at Savills Tunbridge Wells helped us enormously to aquire what we were looking for in terms of rental opportunities - Chloe handled everything from start to finish and stlil maintains contact post move in - highly recommended.
Sling-IT · 16 December 2025
Agent replied · 16 April 2026
That's great to hear, thank you for the lovely review.
★★★★★ 5/5
GoogleMoving house is never stress free, especially when you have lived there for a long time and accumulated a lot of unnecessary 'stuff'. However with the help of Becky Card from Savills I moved a few months ago to my lovely new home. Becky was patient, understanding, empathetic, prompt and efficient. She is fantastic at her job and I would have absolutely no problem in recommending her services to anyone looking to move house.
Jackie · 19 June 2019
Agent replied · 17 June 2024
Thanks you so much for the feedback. A 5* review means a lot to us.
★★★★★ 5/5
GoogleWe had a long, drawn out experience selling our house, with the first three buyers all withdrawing, but our primary contact Becky Card was excellent throughout.
Bob · 27 October 2024
Agent replied · 10 November 2024
Thanks so much for your 5* review. Becky will be thrilled to read your positive comments as will the whole TW team. Thanks again.
★★★★★ 5/5
GoogleEveryone has been lovely. Always so helpful, especially when we were unable to get a van on our move in date so they brought it forward a day to help our situation. Have made our move that much easier. Faith has been so helpful and has answered all our questions.
Poppy · 18 June 2023
Agent replied · 17 June 2024
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
★★★★★ 5/5
GoogleChloe in lettings is first class. Honestly I am wowed by how efficient she is and how good her communication is. Her ability to sit in the shoes of the landlord and tenant is really valued. She is also a pleasure to chat to over the phone and by email.
Lauren · 19 August 2025
Agent replied · 23 October 2025
Thank you Lauren. We are thrilled that you are so happy with Chloe, and have passed your lovely comments onto her.
★★★★★ 5/5
GoogleThis is the best letting agents I have dealt with, very quickly responsive to enquiries as well as offers for a property, can not thank them enough for all their effort in finding us our new family home before Christmas. A big thank you to Michael and francesca for being amazing, will definitely be recommending to anyone looking for a new home.PositiveResponsiveness, Quality, Professionalism, Value
Lorraine · 27 August 2021
Agent replied · 17 June 2024
Thank you, it was our pleasure. We really appreciate your kind feedback. I am so pleased we were able to help and we are delighted you are pleased.
★★★★★ 5/5
GoogleI just wanted to say how pleased we were with the service from Savills.
We had got down to a choice of two agents and decided to use Savills because my eldest daughter had been so pleased with the effort the Cranbrook branch went to in order to overcome some last minute obstacles with her chain and keep her sale on track.
This was definitely the right decision. The commission was competitively priced and overall we feel it was very easy from start to finish.
The photos looked great, as did the write up. The team who showed people round the house were on time, with good feedback where they had any.
Becky’s involvement throughout the entire process was definitely beneficial and all your help at the 11th hour to get it over the line to meet the buyers incredibly tight deadline was much appreciated. It’s not easy to go from offer to completed in 6 weeks, but we made it!
So thank you for your professional yet warm and friendly service, which was very much appreciated.
Elisabeth · 10 June 2024
Agent replied · 17 June 2024
Thank you so much for taking the trouble to leave such an in depth response. We really appreciate your 5* review and great to hear your daughter had such a great experience with our Cranbrook office too.
★★★★★ 5/5
GoogleHello, I’d like to give my five-star review to the entire Tunbridge Wells Savills office, and especially to Chloe Deboick, for their help and support throughout the process of securing the rental agreement for an amazing property.
Plamen · 16 November 2025
Agent replied · 16 April 2026
Thank you for the lovely review. Great to hear you were happy with our service.
★★★★★ 5/5
GoogleSuper responsive and professional and always ready to help. Thank you to Tamsin and Faith who were amazing at the moving and and out stages!
Fon · 12 August 2024
Agent replied · 26 August 2024
We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
GoogleDanielle is amazing! A pleasure to deal with, very professional and extremely knowledgeable, she was able to act quickly to fulfil all my needs and negotiated an excellent arrangement on my behalf. Would definitely use again! Thank you for all your help : )
Al · 18 June 2023
Agent replied · 17 June 2024
Thank you for going to the trouble of posting a review, we really appreciate your kind feedback. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
★★★★★ 5/5
GoogleProfessional and helpful, Chloe helped me through the process, would highly recommend, went above and beyond to sort any issues, very satisfied, kept me informed and up to date on the process, and gave guidance when needed.
Pip · 22 October 2025
Agent replied · 16 April 2026
Thank you for your lovely review. We are thrilled you are happy with our service.
★★★★★ 5/5
GoogleTeam was very professional and had a can-do attitude under challenging circumstances. Buying/selling property in England is not the easiest and I don't think we would have closed the deal successfully if the Savills team hadn't been on the case. Would definitely recommend and use again. Special mention & sincere thanks to Natasha & Becky who went above and beyond to get this done...….
Peter · 18 June 2020
Agent replied · 17 June 2024
Thank you so much for taking the trouble to leave this review. Tash, Becky and the whole team appreciate your 5* recommendation.
★★★★★ 5/5
GoogleFirst class work from Savills Lettings Team headed up by Danielle Hardy. Their practical, honest advice was much appreciated and resulted in securing a tenant in under 2 weeks on the market. I would highly recommend.
Frances · 23 October 2025
Agent replied · 16 April 2026
Frances, thank you so much for your review. It was lovely working with you to secure a tenant for your property.
★★★★★ 5/5
GoogleWe used Savills to sell a property for us and we are delighted. The house sold very quickly due to Natasha and her team who were lovely, and extremely efficient and professional. I will certainly use Savills for any future house sale.
Liz · 18 June 2023
Agent replied · 17 June 2024
We are so pleased you had such a positive experience and thank you for the 5* review. I know Natasha and all the TW team will be delighted.
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