Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBUYER FOUND IN 3 WEEKS! Scott was really great, got the right people through the door, made my house look like a show home in the pictures! He chased the buyers solicitors to get things moving quickly, kept me updated and informed throughout and most importantly this led to completion on the date I wanted. Couldn’t be happier with the service received and have already recommended to a friend selling her house.
Nazya · 29 July 2019
Agent replied
Hi Nazya, thank you for your review it is greatly appreciated, I’m so glad Scott from the Tunbridge Wells office of Martin & Co met all the expectations required to get your sale through for you and it seems in record time.
Dave R
Director
★★★★★ 5/5
GoogleDavid Rogers could not have been more helpful as regards dealing with tenants and in connection with the sale of the property. His knowledge of tenancy law is detailed and comprehensive.
John · 22 June 2024
Agent replied · 22 June 2024
Hello John
Thank you for taking the time to share your positive experience, We are thrilled to hear that our extensive knowledge of tenancy law and dedication to assisting with both tenant matters and the sale of the property were helpful to you.
We strive to provide expert and attentive service, and it is rewarding to know that we met your expectations. Your feedback is greatly appreciated and will be shared with my team.
Thank you once again for your kind words.
Best regards,
David R
★★★★★ 5/5
GoogleDavid Rogers was the agent for our recent house purchase and he was extremely helpful and responsive throughout the process. Can’t recommend enough. Thank you David!
Nina · 13 September 2024
Agent replied · 5 September 2024
Thank you so much, Nina! We’re thrilled to hear that you had such a positive experience with David during your home purchase. He always strives to be helpful and responsive, and your recommendation means a lot to us. Wishing you all the best in your new home! If you ever need anything, we’re here to help.
★★★★★ 1/5
GoogleI keep unsubscribing to all emails and you repeatedly send me your rubbish. This is 2 years after 1 interaction I had with the office where they would not send me a video tour of a rental (I was overseas) and said I'd have to view in person only. Get a grip
L · 21 June 2025
Agent replied · 24 June 2025
Dear L O,
We’re very sorry to hear about your experience and sincerely apologise for the continued emails and the frustration this has caused. This is certainly not the service we aim to provide.
We understand your concerns regarding the marketing emails and your past interaction with our office. Please know that our marketing communications are handled by a third-party company, and we’d really appreciate the opportunity to resolve this for you. If you could kindly contact us directly, we’ll ensure your details are fully removed and the matter is dealt with appropriately.
You can reach us at 01892 543856 or by email at tunbridgewells@martinco.com.
Thank you again for bringing this to our attention. We hope to have the opportunity to make things right.
★★★★★ 5/5
GoogleAlexandra from the Tunbridge wells branch has been incredible in helping me and my partner secure our new flat, she has been so quick to respond to and queries and supporting us through the whole process ☺️
Jasmine · 21 November 2025
Agent replied · 25 November 2025
Hi Jasmine, thanks so much for the 5★ review.
Brilliant to hear Alexandra looked after you both so well. She prides herself on fast replies and clear guidance, so I’m glad that came through and helped you secure the flat.
If you need anything between now and move-in, utilities, inventory questions, key collection timings, just drop us a line. Wishing you a smooth move and a great start in your new place!
David & the team at Martin & Co Tunbridge Wells
★★★★★ 5/5
GoogleThe transaction with martin & Co was very smooth. David was always there for any advice and appreciate his timely inputs.
Madhukar · 8 September 2024
Agent replied · 6 September 2024
Thank you, Madhukar! We're thrilled you had a smooth transaction. David is always here to provide helpful and timely advice!
★★★★★ 1/5
GoogleI was a tenant a few years ago and was disappointed by having a member of your team enter my house without warning or knocking. Since putting up a review i have been harassed with calls and messages from the branch and accused of 'making a …
Amy · 22 June 2025
Agent replied · 30 May 2024
Hello, Amy we have tried to reach out to you re this review of which I note you have now removed the written issue, I have checked, and you are not a tenant of our office so would like to have a chat to see which office your issue is with,m and perhaps help, thank you David R
★★★★★ 5/5
GoogleDavid & the team have both managed my property when it was rented out and then managed the sale of the property too. The letting was hassle free for me, which is exactly what I was looking for and then they managed the sale through from marketing to completion within 4 months. I couldn’t have asked for more.
Liz · 22 June 2021
Agent replied · 7 June 2024
Hello Liz, thank you for your review, it was a pleasure acting as both your managing agent and sales agent thank you for the great opportunity to do so. We wish you well for the future from all the team at Martin & Co Tunbridge Wells,, Dave R
★★★★★ 5/5
GoogleMany thanks to David and his team at Martin & Co. for all of their help and expertise in helping me with my first property purchase.
David and Scott were quick to respond to the many queries I had and I had confidence with them throughout.
I highly recommend the team and would make them my first port of call for any future needs.
Darren · 22 June 2019
Agent replied
Evening Darren, glad we could help in your first property purchase hope all is well and your settling in, have a fab Christmas, and thanks for your great review it is very much appreciated by all of us at Martin and Co Tunbridge Wells, kind regards David Rogers.
★★★★★ 5/5
GoogleIt is the second time I am renting a property with Martin & co. Thankyou so much Alexandra who helped us all through the process and queries. Thankyou again.
Tijo · 10 December 2025
Agent replied · 18 December 2025
Hi Tijo,
Really appreciate you leaving us another 5-star review, it means a lot that you’ve chosen to rent with us for a second time. Great to hear Alexandra was able to look after you throughout the process; she’ll be delighted to know her support made a difference.
Thanks again for your trust, and if you need anything at all as you settle in, just give us a shout.
Martin & Co Tunbridge Wells
★★★★★ 5/5
GoogleMany thanks to David and his team at Martin & Co. for all of their help and expertise in helping me with my first property purchase. David and Scott were quick to respond to the many queries I had and I had confidence with them throughout. I highly recommend the team and would make them my first port of call for any future needs.
Darren · 31 March 2019
Agent replied
Evening Darren, glad we could help in your first property purchase hope all is well and your settling in, have a fab Christmas, and thanks for your great review it is very much appreciated by all of us at Martin and Co Tunbridge Wells, kind regards David Rogers.
★★★★★ 5/5
GoogleBoth David and Andrea were excellent in providing support during the purchase of my property. David was quick to respond to any queries i had, as well as chasing up solicitors involved in this transaction. …
Masuma · 8 July 2023
Agent replied
Thank you Masuma for your review and kind words,, we wish you well in your new home..
★★★★★ 1/5
GoogleDavid sent insulting emails , with poor spelling and nonsensical sentences. We think he was possibly drunk. The advice was very, very poor.
Donagh · 27 April 2024
Agent replied · 10 May 2024
Dear Donagh O'Leary, We deeply regret that your experience did not meet the high standard we strive for. We take your concerns seriously and are investigating promptly to ensure this is an isolated incident. Rest assured, we are committed to providing professional and respectful communication.
★★★★★ 2/5
GoogleIf i was to have posted this review at the beginning of our tenancy, the rating would be significantly higher. Unfortunately, during the end of our tenancy Tunbridge Wells Martin & Co have been absolutely awful. By law, if the landlord/agent is not renewing your tenancy, you must have written confirmation of this, which we never received, but we’re hassled to send our own email confirming we were moving out. There onwards, communication was sparse- with it taking up to a week to get a response, or at least follow up emails. No communication regarding viewings of the property, telling you the night before that there is a viewing and then no response to emails when you inform them this is not okay. They only contact you when THEY want something, never if you do. Multiple pre-existing issues with the property were promised to be resolved shortly after moving in- however were never fixed and are now being blamed on us, upon moving out. Zero regard for your personal situation, or what is suitable for you, forgetting people work full time and cannot be available to drop things off/take calls whenever Martin and Co want. Hugely upset with my final experiences with this agent, i would not recommend them due to their inconsiderate moving out/end of tenancy process.
Sophie · 9 October 2023
Agent replied · 22 June 2026
Thank you for your detailed feedback, Sophie. We take all reviews seriously and are sorry that you were unhappy with your experience. We are committed to providing an excellent service for all our customers and will continue to work hard to achieve this.
★★★★★ 5/5
GoogleEstate agents do not have a good reputation generally and we have experienced this on a couple of occasions. However, this most definitely cannot be said of David Rogers and his team. His response to our request that Martin & Co sell our …
Desmond · 16 September 2022
Agent replied
Hello Desmond, Alan, thank you for taking the time to write this fabulous review, we all at the office wish you both the best for the future and hope all works out good, … More
★★★★★ 5/5
GoogleOur tenancy could have not been better thanks to the approachability and kidness of every single member of the TW Martin & Co team. They area always available, quick and efficient. They have assisted us brilliantly during our intricated new house purchase by accomodating extensions to our tenancy and making communication with the landlord as smooth as possible. Highly recommended.
Chirollos · 9 October 2024
Agent replied · 23 May 2024
Dear Chirollos Romani Naguib, We are thrilled to hear about your positive experience with our team at TW Martin & Co! Your satisfaction is our top priority, and we're delighted we could assist with your new house purchase and tenancy arrangements seamlessly. Thank you for your kind words and for highly recommending us. We look forward to continuing to serve you with the same
★★★★★ 5/5
GoogleHappy to vouch for Martin & Co as both Sales and Lettings. Managed the renting of my property very well. David and the rest of his team were always available and quick to respond. Would definitely highly recommend. Personalized property portal for managing the rental very efficient. Same applies to sales.
D · 22 June 2021
Agent replied · 11 June 2024
Hi Deryn , thank you for the review, it’s very much appreciated, all the best from me and the team
Dave R
★★★★★ 5/5
GoogleMy wife and I own several buy-to-let flats in the Home Counties, so we’ve dealt with a number of Estate Agents and Letting Agents over the years and none better than Martin & Co. We first chose Dave Rogers and his team in 2007 and they have …
Colin · 16 September 2021
Agent replied
Hello Colin, thank you for your review and kind words re our services, as always it was a pleasure do deal with you and help with your requirements when needed thank you again from all of us at Martin & Co Tunbridge Wells
Dave R
★★★★★ 5/5
GoogleHappy to vouch for Martin & Co as both Sales and Lettings. Managed the renting of my property very well. David and the rest of his team were always available and quick to respond. Would definitely highly recommend. Personalized property portal for managing the rental very efficient. Same applies to sales.
Dee · 24 December 2020
Agent replied
Hi Deryn , thank you for the review, it’s very much appreciated, all the best from me and the team
Dave R
★★★★★ 5/5
GoogleScott has always been an encouraging voice of positivity even though two buyers let us down. In a business world where people will tell you anything to further their cause, Scott has been refreshingly honest and frank aswell as very friendly and helpful. We would recommend friends to use Martin and Co rather than any other agent.
Sheila · 22 June 2018
Agent replied
Thanks for the review we got there in the end and glad you was happy with our service
★★★★★ 2/5
GoogleIf i was to have posted this review at the beginning of our tenancy, the rating would be significantly higher. Unfortunately, during the end of our tenancy Tunbridge Wells Martin & Co have been absolutely awful. By law, if the landlord/agent is not renewing your tenancy, you must have written confirmation of this, which we never received, but we’re hassled to send our own email confirming we were moving out. There onwards, communication was sparse- with it taking up to a week to get a response, or at least follow up emails. No communication regarding viewings of the property, telling you the night before that there is a viewing and then no response to emails when you inform them this is not okay. They only contact you when THEY want something, never if you do. Multiple pre-existing issues with the property were promised to be resolved shortly after moving in- however were never fixed and are now being blamed on us, upon moving out. Zero regard for your personal situation, or what is suitable for you, forgetting people work full time and cannot be available to drop things off/take calls whenever Martin and Co want. Hugely upset with my final experiences with this agent, i would not recommend them due to their inconsiderate moving out/end of tenancy process.
Sophie · 5 May 2023
Agent replied · 10 May 2024
Thank you for your detailed feedback, Sophie. We take all reviews seriously and are sorry that you were unhappy with your experience. We are committed to providing an excellent service for all our customers and will continue to work hard to achieve this.
★★★★★ 4/5
GoogleQuick to get my property on the market and dealt efficiently with all questions and queries. David and the team kept me well informed from marketing to sale and gave good advice on how to solve any problems I had.
Ed · 22 June 2022
Agent replied · 22 June 2026
Thank you for the Review, glad we could help out in the sale of your property,, hope your onward live goes well for you, and thanks again from all the team at Martin & Co for your business
Dave R
★★★★★ 5/5
GoogleThank you David for your quick responses, helping us secure the deal and being very friendly.
I am going to recommend you to my friends who want to get onto the property ladder.
Thanks a lot,
Ekta & Hemant Semwal
Ekta · 22 June 2022
Agent replied · 2 June 2024
Hello Erika and Hemant, thank so much for this fab Google review, and that’s very nice of you to recommend us,, I and my team at Martin & Co Tunbridge Wells wish you all happiness in your new home…
Dave R
★★★★★ 4/5
GoogleQuick to get my property on the market and dealt efficiently with all questions and queries. David and the team kept me well informed from marketing to sale and gave good advice on how to solve any problems I had.PositiveResponsiveness
Edward · 8 June 2022
Agent replied · 7 June 2024
Thank you for the Review, glad we could help out in the sale of your property,, hope your onward live goes well for you, and thanks again from all the team at Martin & Co for your business
Dave R
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