Martin & Co Tunbridge Wells reviews

Thank you so much for such an incredibly kind and detailed review, it really does mean a lot to both of us. It’s been a pleasure supporting you over the years, and I know Vicky will be especially pleased to hear how much her help and responsiveness made a difference throughout your tenancy. She genuinely cares about looking after our tenants, so your feedback will mean a great deal to her. I’m also really glad I could assist you with your purchase, especially as a first-time buyer, it’s completely normal to have lots of questions, and I’m always happy to help however I can. Congratulations again on buying your flat, it’s a fantastic milestone and very well deserved after 11 years there. Thank you as well for your recommendation of Martin & Co Tunbridge Wells, it’s exactly what we strive for, whether supporting tenants, landlords, or buyers. Wishing you all the very best in your new home, and please don’t hesitate to reach out if we can help again in the future. Best wishes, David Rogers Martin & Co Tunbridge Wells

Thank you so much for your thoughtful review, Jennifer. It was a real pleasure helping you both with managing the rental property and then guiding the sale through to completion. As you mentioned, the process certainly presented its share of challenges, but I’m really pleased we were able to work through everything together and achieve a successful outcome. Keeping you informed while you were overseas was especially important, so I’m glad the communication and updates helped make the process clearer along the way. Thank you again for placing your trust in me and in Martin & Co Tunbridge Wells throughout the journey. I wish you all the very best for the future. David Rogers Martin & Co Tunbridge Wells

Thank you very much for your fantastic review, Dominic. We’re so pleased you were happy with the marketing of your property. Our professional photos, detailed descriptions and 360 tours are designed to generate strong interest, so it’s great to hear they helped secure plenty of viewings and an offer within two weeks. It was a pleasure working with you, and I’m glad you felt informed throughout the process. Thank you again for your recommendation and for choosing Martin & Co Tunbridge Wells. Best wishes, David Rogers Martin & Co Tunbridge Wells

Hi Joanne, Thank you so much for taking the time to leave such a detailed review and for staying with us for five years, that means a lot. We’re really pleased to hear how well things went throughout your tenancy, from repairs and visits to check-out and the deposit return. Vicki and Cornelia will be chuffed to read this, as will the rest of the Tunbridge Wells team. We know how many horror stories are out there about renting, so it’s great to know we’ve been able to give you the opposite experience. Wishing you all the best in your new home and if you ever need us again in the future, you know where we are. David R Martin & Co Tunbridge Wells

Thank you so much for leaving such an incredible review. It genuinely means a lot. I’m really pleased to hear the process felt easier and less stressful for you, that’s always the aim. I’m glad my persistence and quick responses helped keep everything moving smoothly. It was a pleasure supporting you from start to finish, and I truly appreciate the recommendation. If you ever need anything in the future, I’m always here to help., David Rogers, MARLA MNAEA
Martin & Co Tunbridge Wells

Dear Dharmendra, Thank you so much for your kind words and for taking the time to leave such a fantastic review. It was a pleasure assisting you with your property purchase in St. John’s, and I’m delighted to hear that you had a relaxed and stress-free experience. Buying a home is a significant milestone, and I’m glad I could make the process as smooth as possible for you. Your recommendation truly means a lot, and if you ever need any further assistance in the future, please don’t hesitate to reach out. Wishing you all the best in your new home! David & the team at Martin & Co Tunbridge Wells

Thank you so much for the 5-star review and the thoughtful words Kathryn. I’m really glad the advice and quick turn-around on viewings helped at what’s a stressful moment, especially when you’re having to move on because a landlord is selling. We work hard to be friendly, flexible and straight with people, so it’s great to hear that came across. If you need anything else, second viewings, comparables, or just a sense-check on a property, say the word. Wishing you both the very best with the next place. With gratitude, David, and all the team at Martin & Co.

Dear Peter, Thank you so much for your kind review. I truly appreciate your patience throughout the process, and I’m delighted to hear that you are happy with the outcome. While there were certainly some challenges along the way, I’m glad we were able to keep things on track and reach a successful conclusion. It was a pleasure working with you, and I wish you all the best with your new property, If you ever need anything in the future, please don’t hesitate to reach out. Best regards, David

Thank you, James, for such a thoughtful and detailed review! We're delighted to hear that your experience with David and our Tunbridge Wells team was so positive. It’s great to know that our communication and local expertise helped make the sale of your flat smooth and stress-free. Your kind words mean a lot to us, and we truly appreciate your recommendation. If you ever need anything in the future, we’ll be here to help!

"Thank you, Tushar! I really appreciate your kind words. It was a pleasure helping you through the process, and I’m glad I could make things smoother for you. Wishing you all the best in your new home, if you ever need anything, don’t hesitate to reach out!"

Thank you for taking the time to share your feedback. We are sorry to hear that you were unhappy with your end-of-tenancy experience and appreciate the opportunity to provide some further context. As this tenancy was let on a Tenant Find Only basis, Martin & Co Tunbridge Wells was not responsible for the ongoing management of the property during the tenancy. In relation to the deposit return, our role was to administer the process and communicate the landlord's proposed deductions. We are required to present the landlord's position and supporting information as instructed, but we do not independently determine or influence the deductions being sought. We acknowledge that an incorrect deduction proposal relating to another tenancy was inadvertently sent to you during the process. While this was an administrative error and was corrected immediately once identified, we understand how concerning this would have been and sincerely apologise for the mistake. We have since reviewed our procedures to ensure this cannot happen again. Where an agreement cannot be reached between the parties, the Tenancy Deposit Scheme provides an independent adjudication service to review the evidence submitted by both sides and determine the outcome fairly. We respect and abide by the decisions reached through that process. We regret that the experience caused you stress and thank you for your feedback, which has enabled us to improve our internal processes.

Thank you so much for your kind words, Deanna. It’s been a real pleasure working with you over the years, from managing your rental to seeing the sale through successfully. We’re especially glad we could support you through the more stressful periods, that’s exactly what we’re here for. Both Vicky and I really appreciate your trust, loyalty, and friendship. Wishing you all the very best for what comes next! Warm regards, David

Hi Janie, Thank you so much for your lovely review, it really means a lot. I’m very pleased to hear you felt supported from start to finish and that the whole team made the process a positive one for you. Buying a property can be stressful at the best of times, so it’s great to know our communication and approach helped make things smoother. On behalf of everyone at Martin & Co Tunbridge Wells, thank you for your kind words and for trusting us with your purchase. Wishing you every happiness in your new home.

Thank you, Hannah! I'm so glad I could make your first home purchase a smooth and positive experience. Your kind words mean a lot to me. I'm here if you need any help in the future. Enjoy your new home!, David

Dear Rosie, Thank you so much for your thoughtful review! It’s been a real pleasure working with you over the years, both in letting and now with the sale of your flat. I’m really pleased we were able to navigate the challenges together, from the initial offer falling through to managing the delays with the management company. Your kind words about my knowledge and approach mean a lot to me. I’m always here to make the process as smooth as possible for my clients, so I’m glad you felt supported throughout. I truly appreciate your trust and recommendation, it’s clients like you who make this job so rewarding! Wishing you all the best for the future, and should you ever need anything, don’t hesitate to reach out. Warm regards, David

Thank you for the great review, Sean. It was a pleasure helping you through your purchase and working with you along the way. Property transactions can sometimes throw up unexpected challenges, so I’m really pleased we were able to navigate everything smoothly together. At Martin & Co Tunbridge Wells we always aim to guide our clients through the process with clear communication and support from start to finish. I really appreciate you taking the time to recommend us, and I wish you every happiness in your new home. Best wishes, David Rogers Martin & Co Tunbridge Wells

Hi Alison, Thank you so much for taking the time to share your experience with us. We're truly honoured that you chose Martin & Co during such an important transition in your life. We understand how stressful moving can be, especially when facing challenges with previous agents, so it's wonderful to hear that Vicky and David could step in and assist. Your kind words about their helpfulness, kindness, and professionalism mean a lot to our team. We're committed to making the process as smooth and stress-free as possible for all our clients, and we're thrilled that we could help you find the perfect flat. If you ever need anything in the future, please don't hesitate to reach out. Wishing you all the best in your new home! Warm regards, Team Martin and Co Tunbridge Wells Martin & Co

Thank you so much, Nicola. Reading reviews like yours makes all the hard work worthwhile. It's been a privilege to help you over the years, first as your letting agent and later with the sale of your property. I'm delighted that you felt supported throughout the entire journey and that our advice and service gave you confidence every step of the way. Thank you again for your trust, your kind words, and your recommendation. It has genuinely been a pleasure working with you, I and everyone at Martin & Co Tunbridge Wells wishes you every success and happiness for the future. David R

Hi Yvonne, Thank you for the brilliant review, and for sticking with it through what was definitely a tricky sale. Your buyers’ solicitors didn’t make life easy, but I’m glad the daily chasing paid off and we finally got you over the line. Really appreciate the recommendation. If you ever need anything in the future, I’m only a call away. David Martin & Co Tunbridge Wells

Hello Paul, Delighted we could keep things moving with both sets of solicitors and help you over the line. We know purchases live or die in the detail, so it’s great to hear the diligence and extra time made a difference. Enjoy the new place, and if you need anything post-completion, contractor recs, lettings advice, or a valuation down the line, just shout. Thanks again for the recommendation. David & the team at Martin & Co Tunbridge Wells

Hi Jo, Thank you so much for your kind words and glowing review! I'm thrilled to hear that you found my knowledge of the area and properties helpful. It's always my goal to make the buying or selling process as smooth and stress-free as possible, and I'm glad I could make it feel like "a walk in the park" for you. Your recommendation means a lot, especially coming from someone with your background as an ex-sales negotiator. If you ever need assistance in the future, please don't hesitate to reach out. Thank you once again! Best regards, David

Dear Alan, Thank you for taking the time to share your positive experience! We are delighted to hear that David went above and beyond to assist you with your recent complex deal. It's wonderful to know that his expertise and dedication made the process a pleasure for you. Your recommendation is greatly appreciated, and we are here to help with any future needs you may have. If you have any questions or require further assistance, please don't hesitate to get in touch. Best regards, Martin and Co Team Tunbridge wells.

Hello Guy, thank you for your kind review, hope you enjoy your new home, if there is anything more we can do for you please do call me or email me. Dave R

Thank you so much for your lovely review. We're really pleased we were able to help resolve the electrical issue quickly and get everything back up and running. We know how stressful these situations can be, so it's great to hear that our team could talk you through it and provide a solution within minutes. Thank you again for taking the time to leave your feedback. It's very much appreciated. Best wishes, All the Team @ Martin & Co Tunbridge Wells