Trusted Agent profile · Tunbridge Wells, Kent

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Martin & Co Tunbridge Wells reviews

★★★★★ Excellent

241 reviews across 3 platforms

11 Vale Road, Tunbridge Wells, Kent, TN1 1BS

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Martin & Co's office in Tunbridge Wells, Kent, at 11 Vale Road, is rated 4.6 out of 5 across 241 reviews on three platforms, including 235 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

235

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

This office

View Agents logo

5.0 / 5

4

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martin & Co Tunbridge Wells

Here at Martin & Co Tunbridge Wells, we're proud to have been providing specialist advice and guidance across all areas of the residential property market to the communities of Tunbridge Wells, Southborough, Rusthall, Langton Green, Crowborough, and Pembury since 2009. Franchisee David Rogers brings over thirty years' experience within the industry, encompassing everything from estate agency and property management, to new build development, and is a member of the Association of Residential Lettings Agency (ARLA) and the National Association of Estate Agents (NAEA). Our passionate and dedicated team at Martin & Co Tunbridge Wells works in close partnership with our customers - whether a landlord or a vendor - and provides a personal and flexible service, ensuring the precise needs of each and every one is met. Whether you're a landlord looking for a tenant for your property, are seeking your perfect rental home, or have a property to sell, please do get in touch. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Tunbridge Wells get you on the move.

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.

5/5

Google

Both David and Andrea were excellent in providing support during the purchase of my property. David was quick to respond to any queries i had, as well as chasing up solicitors involved in this transaction. Andrea, helped sort out a rent agreement for me, whilst we dealt with a longer than usual sales process. I highly recommend them both, I am pretty sure i would not have completed this transaction without their help and expertise!

Masuma · 22 June 2023

Agent replied

Thank you Masuma for your review and kind words,, we wish you well in your new home..

5/5

Google

I purchased our flat via Martins as I saw it on Rightmove. We saw around 10 properties. David is the least pushy and one of the most reasonable estate agents we’ve come across. If we ever sell it we will go to Martins. Won’t put here the long list of TW estate agents we wouldn’t go to!!!!

Jan · 22 June 2024

Agent replied · 6 February 2024

Hi Jan, thank you for your review and kind comments,, hope you enjoy your new property All the best Dave R and the team at Martin and Co

5/5

Google

Greatly appreciated efforts and efficiency over a long period of time in securing and completing the sale of our property having managed it for us for many years. I know it was not always easy but you got there in the end. Thank you.

George · 20 April 2026

Agent replied · 20 June 2026

Thank you, George, I really appreciate you taking the time to leave this review. It’s been a pleasure working with you over the years, both in managing the property and ultimately seeing the sale through to completion. As you say, it wasn’t always the most straightforward journey, but we got there in the end, which is what matters. Thank you again for your patience and trust throughout the process, it genuinely means a lot. Wishing you all the very best for what’s next. Best wishes, David Rogers Martin & Co Tunbridge Wells

1/5

Google

I was a tenant a few years ago and was disappointed by having a member of your team enter my house without warning or knocking. Since putting up a review i have been harassed with calls and messages from the branch and accused of 'making a mistake' I am writing a review on my experience I dont wish to have a follow up or be contacted daily. They have now accused me of never being a client. Very odd unprofessional behavior all round. Avoid at all costs.

Amy · 13 May 2025

Agent replied

Hello, Amy we have tried to reach out to you re this review of which I note you have now removed the written issue, I have checked, and you are not a tenant of our office so would like to have a chat to see which office your issue is with,m and perhaps help, thank you David R

5/5

Google

Estate agents do not have a good reputation generally and we have experienced this on a couple of occasions. However, this most definitely cannot be said of David Rogers and his team. His response to our request that Martin & Co sell our property was positive, informed, generous in time given and attention, personal, professional and enthusiastic. Within days of putting us on the market, viewings began and a suitable offer was negotiated. His attention of every detail of the transaction and his personal concern for us as people as well as clients made the whole process much less stressful than can be the case. Our thanks go out to him and his team for an excellent result. We wholeheartedly recommend David and his team to anyone who wishes to sell or purchase a property. Desmond Tillyer and Alan Chidwick.

Desmond · 5 August 2022

Agent replied · 4 June 2024

Hello Desmond, Alan, thank you for taking the time to write this fabulous review, we all at the office wish you both the best for the future and hope all works out good, Kind regards all the team at Martin & Co Tunbridge well Dave R

5/5

Google

A new tenant, paying asking rental, was in place, within 8 weeks. Martin & Co dealt with all legal compliance, sourcing necessary good local contractors, and arranging flat redecoration. Unlike competitors, they suggested we had the carpets cleaned, rather than replaced. They were pleasant to deal with, and no chasing was required. We would have no hesitation in using them again.

Mark · 5 October 2025

Agent replied · 17 January 2025

Dear Mark, Thank you for your glowing review and for highlighting our dedication to efficient service and cost-effective solutions. We're thrilled you were satisfied with our process and that we could make your experience hassle-free. Looking forward to working with you again in the future. Best wishes, The Team at Martin & Co

5/5

Google

We purchased a property through this agency and they made the process as stress free as possible. They co-ordinated with both sets of solicitors and kept us updated throughout. It is a pity that the agents handling the sale of our previous property didn't perform to the same high standard.

Bill · 14 January 2026

Agent replied · 28 January 2026

Hi Bill, Thank you for taking the time to leave such a positive review. I’m really pleased to hear that we helped make your purchase as stress-free as possible and kept everything moving by coordinating closely with both solicitors and keeping you informed throughout. It’s always disappointing when standards aren’t consistent elsewhere, but I’m glad we were able to provide the level of service you expected on this side. Thank you again for your trust and kind words, it’s genuinely appreciated. Best wishes, David R

5/5

Google

My wife and I own several buy-to-let flats in the Home Counties, so we’ve dealt with a number of Estate Agents and Letting Agents over the years and none better than Martin & Co. We first chose Dave Rogers and his team in 2007 and they have looked after us and our two properties in Tunbridge Wells ever since. They are helpful, friendly yet professional and efficient and good to deal with. When the time came to sell one of our properties, we asked Martin & Co for help. They found us a buyer within a few days and at the price we were asking. And step-by-step they were there to guide us through to completion. Couldn’t have done it without them. Our thanks to Dave, Jackie, Vicky and Hayley and the rest of the team

Colin · 5 August 2021

Agent replied · 8 June 2024

Hello Colin, thank you for your review and kind words re our services, as always it was a pleasure do deal with you and help with your requirements when needed thank you again from all of us at Martin & Co Tunbridge Wells Dave R

5/5

Google

Exceptional service received by all especially David R. The house sale suffered several bumps along the journey but Martin &Co solved the problems. Also their renting service was also excellent, Full marks, thank you

Dave · 6 January 2025

Agent replied · 22 December 2024

"Thank you for the glowing review! We're thrilled we could navigate the bumps in the road and bring the sale safely home. Delighted our rental service hit the mark too, teamwork makes the dream work (and maybe a bit of David R. magic)! Full marks right back at you!"

5/5

Google

Really appreciated the professional and efficient handling of property checks, contracts and explanations of changes to rental law - excellent experience as a landlord - thank you

Peter · 17 June 2026

Agent replied · 20 June 2026

Thank you for your kind review, Peter. We're delighted to hear that you had such a positive experience with Martin & Co Tunbridge Wells. Providing professional, efficient service and helping landlords navigate property checks, contracts and ever-changing rental legislation is something we take great pride in. Thank you for placing your trust in us, and we look forward to working with you again in the future. Best wishes, All the Team @ Martin & Co Tunbridge Wells

5/5

Google

Great Experience with Martin and Co, customer friendly staff and best service. We rented through Martin year a go very professional and quick response for any queries. Vicky was our property manager and highly recommended her service.

Dixit · 7 November 2024

Agent replied · 20 October 2024

Thank you so much for your wonderful review! We’re delighted to hear that you had a great experience with Martin & Co. It’s fantastic to know that our team, especially Vicky, provided the level of service and support that made your rental experience so smooth and professional. We strive to offer quick and helpful responses to all queries, so your feedback is truly appreciated. If there’s anything we can assist you with in the future, please don’t hesitate to reach out. Thank you for recommending us!

5/5

Google

Andrea, Vicky and David provided a friendly and highly professional service. Highly recommended in every way.

Phil · 29 July 2025

Agent replied · 9 October 2025

Dear Phil Butler, Thank you sincerely for your glowing review! We're thrilled to hear that Andrea, Vicky, and David exceeded your expectations with their friendly and professional service. Your high recommendation is the best compliment we could hope for. We look forward to assisting you in the future and thank you for choosing us! Best wishes David R

5/5

View Agents
Seller

First class service

David Rogers and his team have provided a first class service over the many years I have been a landlord and more recently handled the sale of a property. I have no hesitation in recommending them. Keep up the good work.

Elaine · 23 August 2024

Agent replied · 25 November 2025

Dear Elaine, Thank you immensely for your heartfelt commendation and for trusting David Rogers and our team over the years. It's rewarding to know we've met your expectations as a landlord and through your property sale. Your endorsement is truly valued. We look forward to continuing our service excellence just for you. Warmest regards, David R Martin & CO

5/5

Google

First time privately renting and having viewed several properties through a variety of different companies I found Martin and Co to be by far the best and this was all down to the Fantastic service provided by Stephanie. There was no pretense or unnecessary waffle when viewing the property and I found her to be extremely helpful and very friendly from start to finish. Being new to dealing with estate agents i felt a little out of my depth with all the proceedings and formalities but Stephanie made the whole process a stress-free and pleasurable experience. She was always quick to respond to any queries, very informative and always accomodating. Would definitely recommend using Martin and Co all thanks to Stephanie Gosnay.

John · 22 June 2020

Agent replied

Hello John, thank you for your review and highlighting how help full Stephanie was in the process we will be sure to make sure that she is aware of your comments and keeps up the good work, hope all is well, have a fabulous Christmas and new year from all of us at Marin and Co Tunbridge Wells

5/5

Google

We dealt with three members of staff who all understood our particular challenges and responded brilliantly to our feedback. Excellent local estate agent with the best looking properties

Claire · 20 May 2026

Agent replied · 20 June 2026

Thank you so much for your lovely review, Claire. We’re delighted to hear that the team understood your particular challenges and were able to respond in a way that made the process easier for you. Providing a personal, thoughtful service is something we place great importance on, so your feedback means a great deal to us. We also really appreciate your kind comments about our marketing and properties, we always aim to present every home at its very best. Thank you again for choosing Martin & Co Tunbridge Wells. We wish you all the very best and are always here if we can help again in the future. Best wishes, David Rogers Martin & Co Tunbridge Wells

5/5

Google

I purchased our flat via Martins as I saw it on Rightmove. We saw around 10 properties. David is the least pushy and one of the most reasonable estate agents we’ve come across. If we ever sell it we will go to Martins. Won’t put here the long list of TW estate agents we wouldn’t go to!!!!

Jan · 1 July 2023

Agent replied · 4 July 2023

Hi Jan, thank you for your review and kind comments,, hope you enjoy your new property All the best Dave R and the team at Martin and Co

5/5

Google

I had a faulty power shower and an issue with the cubicle doors. So I reached out the property management team who were kind enough to get these issues fixed promptly. A massive thank you to Cerys and Hayley from Martin and Co’s Tunbridge Wells team in particular. Very professional and understanding. It is much appreciated.👍🏿 …

Anthony · 22 June 2023

Agent replied

Hello Anthony, thank you for your 5 Star google review, it is very much appreciated by our team here at the Tunbridge Wells office of Martin & Co all the best Dave R.

5/5

Google

We can't thank enough to Scott and the whole of Martin & Co team for helping us find our new home! Scott has been absolutely fantastic from the beginning when he has agreed to show us the house we were interested in on a Sunday, as that was the only day when both me and my wife were available for the viewing. Your professionalism, genuine interest in helping us didn't go unnoticed and we will always recommend Martin & Co to anyone looking to buy a new house. Many thanks from George and Anca

George · 3 November 2018

Agent replied

George and Anca, thank you for your review for Martin and Co Tunbridge Wells, and especially highlighting Scott’s fantastic service, hope you enjoy your new home and all the best for the future kind regards Dave R director of Martin & Co Tunbridge Wells.

5/5

Google

HIGHLY RECOMENDED.... I dealt with 7 local estate agents in Tunbridge Wells over the last 4 weeks, the best, politest communication & service by FAR, is Martin & Co. I dealt with Victoria & David, nothing was too much trouble, everything was dealt with quickly and efficiently. I found out that this is a family run business. The difference here at Martin & Co is you are dealing with a team that cares about the customers, the company and the service given, not just commission sales people.. GREAT JOB VICTORIA THANK YOU ??

Getting · 9 July 2018

Agent replied

Rogers Thanks for the mention of Victoria she really is the backbone of the office glad we found you a property

5/5

Google

Robert Gilbertson helped my husband and I find a flat in the UK while we were still living in South Africa. He was always friendly and efficient, and our experience of dealing with him was nothing but positive. He clearly knows what he's doing, as the whole process went so smoothly. Everything was always explained to us in an easy way, and he was always willing to answer any questions we had. We owe a lot to him and would highly recommend Martin & Co Tunbridge Wells if you're looking for a place to rent or buy in the area.

Kelly · 5 July 2018

Agent replied

Hi Kelly, thank you for your review, and kind words I have passed these onto Robert.

5/5

Google

So grateful to Martin & Co Tunbridge Wells for their excellent management of our tenancy. I know our landlord was amazing so very easy to work with but we always had all our queries responded to within 24 hours and everything that needed to be fixed was fixed efficiently and without question. We had had a horrible time with the landlord in our previous tenancy so it was such a relief to have such efficient and straightforward management and communication for this tenancy. Even the moving out process and communication about viewings was excellent and so quick sorting out the return of our deposit. Thank you particularly to Vicky and Andrea.

Anna · 9 October 2024

Agent replied · 10 May 2024

Dear Anna, Thank you for your glowing review! We're delighted to hear about your positive experience with Martin & Co Tunbridge Wells. Vicky and Andrea, along with our entire team, are thrilled to have made your tenancy seamless and stress-free. We strive for efficiency and clear communication, and it's rewarding to know we've delivered. Warm wishes for your future endeavors

5/5

Google

HIGHLY RECOMENDED.... I dealt with 7 local estate agents in Tunbridge Wells over the last 4 weeks, the best, politest communication & service by FAR, is Martin & Co. I dealt with Victoria & David, nothing was too much trouble, everything was dealt with quickly and efficiently. I found out that this is a family run business. The difference here at Martin & Co is you are dealing with a team that cares about the customers, the company and the service given, not just commission sales people.. GREAT JOB VICTORIA THANK YOU 😁

Getting · 22 June 2018

Agent replied

Rogers Thanks for the mention of Victoria she really is the backbone of the office glad we found you a property

5/5

Google

I had a faulty power shower and an issue with the cubicle doors. So I reached out the property management team who were kind enough to get these issues fixed promptly. A massive thank you to Cerys and Hayley from Martin and Co’s Tunbridge Wells team in particular. Very professional and understanding. It is much appreciated.👍🏿 …

Anthony · 28 February 2023

Agent replied

Hello Anthony, thank you for your 5 Star google review, it is very much appreciated by our team here at the Tunbridge Wells office of Martin & Co all the best Dave R.

5/5

Google

David and Vicky were incredibly friendly, approachable and always ready to help. David's expertise and patience helped everything go smoothly and made my first home purchase, especially during the pandemic, feel comfortable and well-supported. Both even went above and beyond after the sale to recommend contractors that they had personally used. I would highly recommend Martin & Co tunbridge Wells, and I am definitely keeping in touch for the future.

Issie · 22 June 2021

Agent replied · 28 May 2024

Hi Issie, thank you very much for the review, hope all goes well with your plans for your new home, you know where we are if you ever need any advise, all the best from me and the team at martin & Co Tunbridge Wells, Dave R

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Questions about Martin & Co Tunbridge Wells

How many reviews does Martin & Co Tunbridge Wells have?

Martin & Co's Tunbridge Wells office has 241 reviews across three platforms: 235 on Google, 2 on Facebook, 4 on View Agents.

What is Martin & Co Tunbridge Wells's rating?

Martin & Co Tunbridge Wells is rated 4.6 out of 5 across all 241 reviews, and 4.6 out of 5 on Google from 235 reviews.

What do sellers say about Martin & Co Tunbridge Wells?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, Elaine wrote: "David Rogers and his team have provided a first class service over the many years I have been a landlord and more recently handled the sale of a property. I ..."

Has Martin & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Martin & Co, Tunbridge Wells won Trusted Agent.

Where is Martin & Co's Tunbridge Wells office?

Martin & Co Tunbridge Wells, 11 Vale Road, Tunbridge Wells, Kent, TN1 1BS.

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