Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat company, very friendly and quick to respond. Thanks to Janine I actually knew what was happening and what stage we were at through the process. Thanks!
S · 29 October 2025
Agent replied · 29 August 2026
Thank you so much for your lovely review! 😊 We're delighted to hear you had such a positive experience and that Janine kept you well informed throughout the process, communication is something we really pride ourselves on.
Wishing you all the best in your new home and thanks again for choosing Smiths Homes 🏡💛
★★★★★ 5/5
GoogleI would highly recommend KMJ! Suzanne and Marc were so helpful in helping us sell a family property - they explained the whole process to us and answered all the questions we had. The whole team were really friendly and approachable, and made a stressful time much easier.
Vicki · 9 March 2025
Agent replied · 24 March 2026
Thank you so much for your lovely feedback!
We’re really pleased to hear that Suzanne, Marc, and the whole team were able to support you through the sale of your family property. We understand how emotional and stressful that process can be, so knowing we helped make things a little easier means the world to us.
It was a real pleasure working with you, and we’re always here if you need anything in the future.
Warmest regards,
The KMJ Property Team
★★★★★ 5/5
GoogleJust purchased a property through KMJ, great service from everyone I dealt with, I got regular updates from them throughout the process and they were quick to chase up any potential hold ups.
Would 100% recommend them.
Dan · 6 August 2026
Agent replied · 25 July 2026
Thank you for your review and your recommendation, Dan. We are pleased to hear that you were satisfied with the service and communication you received throughout your purchase. It was a pleasure assisting you, and we wish you all the best in your new home.
★★★★★ 5/5
GoogleKMJ were great, I went to register with the agent and looked at 3 properties on the same day, I ended up buying a house that day. Suzanne was brilliant and assisted through some of the complications as the process got a little complicated.
Luke · 24 March 2025
Agent replied · 24 March 2026
Thank you so much for your kind words!
We’re thrilled we could help you find the right property so quickly, and all in a single day! It’s great to hear Suzanne was able to guide you through the more complicated parts of the process and help everything move forward smoothly.
It was a pleasure assisting you, and we wish you all the very best in your new home.
Warm regards,
The KMJ Property Team
★★★★★ 5/5
GoogleFantastic service as always from Rob & Janine, would definitely recommend Smiths for an estate agent services.
Daniel · 29 December 2025
Agent replied · 29 August 2026
Thank you Daniel, and thank you so much for your business again.
★★★★★ 4/5
GoogleAbid was very professional and friendly
Alexandra · 29 March 2026
Agent replied · 29 August 2026
Thank you 🙏 …
★★★★★ 5/5
GoogleAbid Ali at Smiths Letting Agency Swansea provided an excellent service. He was clear, professional, and straight to the point throughout the whole process. He explained everything to me in detail and made sure I understood each step, which I really appreciated. I’m very happy with the service I received and would definitely recommend him.
Greeshma · 28 February 2026
Agent replied · 29 August 2026
Thank you for your wonderful feedback.
We’re delighted to hear that Abid provided such clear, professional and straightforward guidance throughout the process. Taking the time to explain each step and ensure everything is fully understood is something we pride ourselves on, so it’s great to know this made a difference to your experience.
We truly appreciate your recommendation and wish you all the very best moving forward.
★★★★★ 5/5
GoogleWe had a great experience with Alisha she guided us through the whole process, was patient with us and was always ready to answer all our queries , 100%recommend home smart estate agent for anyone looking forward to rent or buy a property ❤️
Teresia · 17 May 2026
Agent replied · 14 June 2026
Hi Teresia, thank you for taking the time to leave us a review and for your kind words, it's great to hear you have been pleased with Alisha and your experience with HomeSmart. All the best in your new home. Kind regards, Helen
★★★★★ 5/5
GoogleAn absolutely first class job selling our property by this amazing team. We were guided through the whole process from valuation to completion seamlessly with excellent communication and guidance, helpful advice and a real care from the whole team. It shows that they are an established family business with good local knowledge and strong connections. Just so grateful to them and absolutely recommended!
Susan · 10 December 2025
Agent replied · 30 December 2025
Thank you so much for this wonderful review. We’re truly grateful for your kind words. Supporting you from valuation right through to completion was a pleasure, and it means a great deal to hear that our communication, guidance and local knowledge made the process feel seamless.
As a family-run business, we take real pride in offering genuine care and consistency, so your feedback really resonates with the whole team.
Wishing you all the very best for the future, and if we can help again down the line, we’d be delighted to.
★★★★★ 5/5
GoogleThe experience we received with KMJ was first class right from initial meeting to completion we cannot fault them. They just understand the market, get to know what their customers need and match that without the need for a “hard sell”. They guided us through the process made excellent recommendations for solicitors, were contactable all the time. Our photos were amazing and the whole process very smooth. Thank you
Claire · 10 October 2025
Agent replied · 24 March 2026
Thank you so much for your wonderful feedback!
We're absolutely delighted to hear that your experience with us was first class from start to finish. Understanding our clients’ needs and offering genuine, tailored guidance, without the hard sell, is exactly what we strive for, so it’s incredibly rewarding to know that came through.
We’re so pleased the process felt smooth and supported, and we’re glad you were happy with the presentation and recommendations too.
Thank you again for choosing KMJ Property Sale and Lettings, it was a real pleasure working with you.
Warmest regards,
The KMJ Property Team
★★★★★ 5/5
GoogleRobert has been amazing so helpful and understanding would definitely recommend this agency to sell your home
Cheryl · 29 July 2026
★★★★★ 5/5
GoogleI recommend Smiths Homes, Sales and Lettings. They were professional and personable.
Joanne · 22 August 2026
★★★★★ 5/5
GoogleFrom start to finish KMJ provided a fantastic service in the sale of my house and the purchase of my new home. My house sale achieved more than expected. Despite the first sale falling through an immediate replacement was found and the sale moved on in double quick time. We had a new improved offer within 48 hours. The new sale completed in less than 8 weeks.
My purchase was also through KMJ, a probate sale which always complicates matter. Suzanne was at the fore in ensuring the vendors got their act together for both transactions completed on the same day.
No mean feat given that probate was issued just 10 days prior to completion.
KMJ family were supportive and helpful throughout the process, I cannot recommend them highly enough.
Bill · 25 September 2022
Agent replied · 18 October 2023
Many thanks for your kind review, it's very much appreciated.
David
★★★★★ 5/5
GoogleExcellent service from KMJ Property in Rusthall. Despite my house purchase being at the end of June, an exceptionally busy time due to the imminent ending of the stamp duty holiday, Suzanne, David and the team provided a very considerate, efficient and professional service throughout the process. The ‘moving in’ parcel was a very nice gesture and was much appreciated. I would have no reservations in recommending them to anyone looking at moving house.
P · 18 October 2022
Agent replied · 18 October 2023
Thank you for your kind review it's very much appreciated, there is a big shortage of homes to sell at the moment so if you bump into anyone looking to sell we would be very very happy to help them sell, especially with our new office in Crowborough now open, we now cover Tunbridge Wells, Crowborough and all the surrounding areas. (David)
★★★★★ 5/5
FacebookI moved to Rusthall in January 2021, during lockdown and complications with delays with Solicitors etc. KMJ Property were selling the house I bought. KMJ Property and particularly Suzanne were wonderful to deal with, she was responsive, helpful, made sensible suggestions during negotiations without being 'overly salesy'. I know she was a huge help to the vendor as well. I would definitely recommend their services. When I move (which I hope won't be for a long time as I love it here!) I will be using KMJ property to sell my house.
Theresa · 11 January 2022
Agent replied · 18 October 2023
Thank you for your kind review it's very much appreciated, hope you are enjoying the village :)
★★★★★ 5/5
GoogleExcellent Service, Thanks Hywell
Audrey · 29 December 2025
Agent replied · 29 August 2026
Thank you 🙏 …
★★★★★ 5/5
GoogleAll the staff provided a prompt professional service and they were proactive ensuring that my sale progressed smoothly and in a timely way.
I would recommend this company.
Wendy · 24 June 2026
Agent replied · 25 June 2026
Thank you so much for your kind review and recommendation. We’re delighted to hear that you found the team prompt, professional and proactive throughout your sale.
Keeping things moving smoothly is always a priority for us, so it’s lovely to know that this made a positive difference. We really appreciate you taking the time to share your experience and wish you all the very best.
(David)
★★★★★ 5/5
GoogleFrom my first meeting with Marc through all the viewings and to the long awaited exchange, KMJ have provided exemplary service throughout. Your team have managed things sensitively, pragmatically and professionally at all times.
Duncan · 6 May 2026
Agent replied · 7 May 2026
Thank you Duncan for your kind review, it's very much appreciated. Please help us spread the word by telling everyone about us if you see or hear about someone needing an estate agent.
(David)
★★★★★ 5/5
FacebookFrom my first meeting with Marc through all the viewings and to the long awaited exchange, KMJ have provided exemplary service throughout. Your team have managed things sensitively, pragmatically and professionally at all times.
Duncan · 5 May 2026
Agent replied · 7 May 2026
Thank you for your kind review Duncan, it's very much appreciated 😊
We are always happy to help anyone with any property related questions, in any area, please consider us your Estate Agents for life.
(David)
★★★★★ 5/5
GoogleI recently had a viewing with Marc from KMJ. He was absolutely fantastic and super helpful. His knowledge is next to none and gave continued support throughout my hunt for a new property. I would highly recommend KMJ to anyone who is searching for their new home. Thanks again for all your help and expertise.
Phoebe · 31 October 2025
Agent replied · 30 December 2025
Thank you so much for your lovely review! We’re delighted to hear Marc made such a positive impression and that you felt supported throughout your property search. We’ll be sure to pass on your kind words, they’ll mean a lot to him and the team.
(David)
★★★★★ 5/5
GoogleFantastic level of service and most helpful and answered any questions I had. Hywel was a pleasure so deal with and made the whole move effortless. Would highly recommend
Rob · 29 January 2026
★★★★★ 5/5
GoogleWe had a great experience buying a house with KMJ. We looked at a lot of houses in the Tunbridge Wells area and so met with a lot of estate agents. KMJ stood out as being genuine, personable and professional.
They were super quick with communication and helped keep things moving along. We would absolutely recommend them.
Rianna · 10 October 2025
Agent replied · 8 November 2024
Thank you for your kind review it's very much appreciated.
(David)
★★★★★ 3/5
GoogleThe sale was made in very difficult circumstances due to the state of the economy. Obviously it took longer than we hoped but eventually we got the sale over the line. Full marks to Tom Edmunds for staying with us all the way. He was always very professional and his hard work made it happen. Top man.
Roger · 29 June 2026
★★★★★ 5/5
GoogleExcellent service provided by every member of the KMJ team! Incredibly helpful, friendly and honest with their advice. A team you can really trust. They are easy to contact and prompt with updates to new properties that meet your needs/interests. I would recommend and have recommended KMJ Property for their top service!
Oli · 31 October 2025
Agent replied · 30 December 2025
Thank you so much for your lovely feedback! We're delighted to hear you had such a positive experience with the KMJ team. Providing honest advice and friendly, reliable service is at the heart of what we do, we really appreciate your recommendations!
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