Trusted Agent profile · Tunbridge Wells, Kent
Verified
★★★★★
289 reviews across 2 platforms
1 High Street Rusthall, Tunbridge Wells, Kent, TN4 8RL
KMJ Property's office in Tunbridge Wells, Kent, at 1 High Street Rusthall, is rated 4.9 out of 5 across 289 reviews on two platforms, including 256 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for KMJ Property, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
5/5
GoogleSmiths have been a great letting agent to find a rental through! Very attentive and listened to what I needed. Shout out to Emma who helped push paperwork through and was able to get me an earlier move in date - much appreciated!
Thank you so much 🙏 …
5/5
GoogleVery organised agency in booking viewings, sending information over and reminders about viewings. Colin was great, very friendly proactive agent, who does provide a lot of useful information about each property and was always on time for all the viewings. Big thanks for that.
Hi Kristine, thank you for your kind words, we really appreciate your feedback. We’re delighted to hear you found our booking process organised and helpful. Colin will be very pleased to know his friendly and proactive approach made a difference. Thank you again for taking the time to share your experience. Kind regards Helen
5/5
GoogleI had a great experience with this agency. Provided me with great viewing experiences. The agent Abid was really friendly and helpful with all the details regarding the property. All the properties maintained by them are clean and perfect for a person to start their life with. Kudos to the team and Thank you so much for the support throughout the process of letting.
5/5
GoogleKMJ were an incredible support for me during a long process of selling my property. It felt like they offered a personal service, taking the time to understand the complexities of the sale and offering numerous recommendations and explaining the property landscape throughout the process. I don’t imagine any other estate agent would have had this level of patience and perseverance and I am so grateful.
Thank you for your kind words and for choosing our team to support you during the sale of your property. We are pleased to hear that you valued the guidance and personal service provided throughout the process. We appreciate your feedback and wish you all the best for the future.
5/5
GoogleKMJ helped us buy our first house. They were extremely responsive to emails and always accommodating of our needs. We met with both Katrina and Mark who were always helpful during viewings. Suzanne was an excellent sales progressor and as first time buyers helped explain the process and what we needed to do when. We would recommend their service to anyone. Thank you
"Thank you so much for your wonderful feedback! It was a real pleasure helping you buy your first home. We're thrilled to hear that Katrina, Mark, and Suzanne were able to guide you through the process and make it as smooth as possible. Buying your first property is such an exciting milestone, and we’re delighted to have been part of your journey. Wishing you many happy years in your new home, and thank you for recommending KMJ Property!"
5/5
GoogleWe spoke to Hywel on the phone was ever so nice and patient with us. Always willing to take our phone calls and questions really great and cheery guy Would 1000% recommend going with Smiths Homes and double that with Hywel! Great experience thank you for finding us our dream home !
Thank you so much for taking the time to leave such a lovely review. We’re absolutely delighted to hear about your experience and that Hywel looked after you so well throughout the process. He really is a credit to Smiths Homes and will be thrilled to read your kind words. Helping clients find their dream home is exactly what we strive for, so it means a great deal to know we delivered. Wishing you every happiness in your new home and thank you again for choosing Smiths Homes.
5/5
GoogleTom was excellent from start to finish on the sale of Our Home. The utmost professional most importantly a gentleman throughout the process. Kept us in the loop at every stage along the way. I would highly recommend Tom if you’re looking to sell or purchase a Home in the future.
5/5
GoogleOur agent Tom has been simply superb! From the word 'Go!' he worked tirelessly to sell our property and despite the market being quite depressed, he remained incredibly focused and positive throughout. We always felt in safe hands and we're so very grateful to him and all his colleagues at Smith's Homes. THANK YOU! 😊 …
Thank you so.much for your review🙏 …
5/5
GoogleTom and Janine were a great team to work with when buying my new home. They answered all my queries and were very professional when it came to pushing things forward when they got bogged down. They were there from the very beginning to the very end. What more could you ask.
Thank you so much for your kind words! 😊 We’re delighted to hear that Tom and Janine made the whole buying process smooth from start to finish. They’ll be thrilled to know their hard work and persistence made a difference. Wishing you every happiness in your new home, from all of us at Smiths Homes 🏡💛 …
5/5
GoogleI would like to recognise all members of the KMJ team, but Mark in particular really helped to explain the process, as this was my first time buying a house. He was always very prompt in answering queries, happy to accommodate second viewings, and even recommended tradesmen to help address some of the issues raised in the survey. His support made the whole experience much less stressful, and I really appreciated the professionalism and guidance throughout.
Thank you so much for your kind words, Angela! We're thrilled to hear that Mark and the rest of the KMJ team were able to provide you with the support you needed during your first home-buying experience. It's wonderful to know that our prompt responses and recommendations made the process smoother and less stressful for you. We appreciate your recognition of our professionalism and guidance. Congratulations on your new home, and we wish you all the best in this exciting journey!
5/5
GoogleProfessional, efficient and committed. My recent transaction with this firm went seamlessly. They are a great company to rely on for any property related dealings. A special thanks to Tom, Janine and the whole Team at Smiths!
Thank you very much for taking the time to leave such a lovely review. We’re delighted to hear your recent transaction went seamlessly providing a professional, efficient and dependable service is exactly what we strive for at Smiths Homes. Tom, Janine and the entire team will really appreciate your kind recognition of their hard work and commitment. It was a pleasure assisting you, and we truly value your trust in Smiths for your property matters. We look forward to helping you again in the future. The Smiths Homes Team 🏡
5/5
GoogleThis is the second time that we have used Smiths Lettings in Swansea to find a tenant for us. Hywel, Abid and Emma have been amazing. It has been a pleasure to deal with them. They are extremely professional and we really feel that they were working in our best interests to find us the best tenant. We would have no hesitation in recommending them and they will always be our first port of call.
Thank ypu for your review of our lettings team ⭐️⭐️⭐️⭐️⭐️
5/5
GoogleI was extremely impressed with the efficiency, professionalism, and dedication of the estate agents throughout the sale of my house. Their marketing was excellent, presenting the property in the best possible light and generating strong interest from potential buyers. They were also highly skilled negotiators, securing a very good outcome while keeping the process smooth and stress-free. Communication was clear and consistent at every stage, and I always felt confident that my sale was being handled with great care and expertise. I would highly recommend their services.
Thank you so much for your kind words and for trusting us across so many different services over the years. It genuinely means a great deal to the whole team. Property transactions can feel complex at times, so knowing you felt comfortable speaking to any member of our team and that your queries were handled efficiently is exactly what we aim for. Clear communication and quick responses really do make all the difference. Suzanne will be especially pleased to read your comments. Sales progression can often be the most challenging part of a move, and she works incredibly hard behind the scenes, keeping momentum with solicitors and ensuring nothing is left to drift. We are delighted she was able to help push this one over the line for you. Thank you again for your recommendation. We truly appreciate your continued support and look forward to helping you again whenever you need us.
5/5
GoogleWe recently bought a house through Home smart and couldn't fault their service. We dealt with Colin throughout the process who was professional, friendly and down to earth.
Hi Kate, thank you for your kind words, it’s great to hear you have been pleased with our service especially Colin. All the best in your new home. Kind regards Helen
5/5
GoogleKMJ property are very proactive, enabling an offer on our property within a few weeks of taking it on, particularly after several months with other agents who failed to sell it. We have now exchanged and are just about to complete, overall the sales support process was with KMJ was also very good! I highly recommend KMJ.!
Thank you for your positive feedback, Alex. We are delighted to hear that our proactive approach resulted in a successful sale and that you felt well-supported throughout the process. We appreciate your recommendation and wish you all the best with your completion.
5/5
GoogleRob & Janine were a great help throughout the purchase of our new home. They kept us up to date with how things were progressing throughout the process which helped make an otherwise stressful couple of months more mamageable. Thanks!
Thank you so much for taking the time to leave such a lovely review. We’re really pleased to hear that Rob and Janine were able to support you throughout the purchase and keep you well informed at every stage. Buying a home can certainly be stressful, so it’s great to know our communication helped make the process more manageable for you. Wishing you every happiness in your new home, and thank you again for choosing us. 🏡
5/5
GoogleWe had an absolutely seamless experience with the team at Smiths while purchasing our forever home. From the very first viewing to the moment we got the keys, the level of professionalism and genuine care was second to none. Not only did we buy our home through Smiths, we also sold our home and James provided us with excellent advise to sell our home very quickly. A special shout-out has to go to James and Janine, who were our main point of contact. They were incredibly patient, always available to answer our endless questions, and provided the kind of honest advice that really put our minds at ease during the more stressful moments. The entire team was proactive, kept us in the loop at every stage, and truly went above and beyond to ensure everything stayed on track. We are now settling into a home we love, and we couldn't have done it without their expertise. If you’re looking for a team that actually cares about your move, we cannot recommend them highly enough. Thank you all so much!"
Ryan, thank you so much for taking the time to leave such a fantastic review. Helping you secure your forever home while also achieving a smooth and successful sale is exactly what we strive for, so it’s incredibly rewarding to hear that the experience felt seamless from start to finish. James and Janine will be especially pleased to read your kind words they work hard to ensure every client feels supported, informed and confident at every stage of the move. Moving home can be stressful, so we’re delighted we were able to make the journey easier and keep everything on track for you. Wishing you many happy years in your new home, and thank you again for trusting Smiths with such an important move. The Smiths Team
5/5
GoogleOur experience with KMJ was outstanding, entrusting them to sell our family home of nearly 40 years was a big step for us. Very professional and nothing was too much trouble, keeping us informed, being available at anytime was a big plus answering any questions we had straight away, either by phone or email even when on annual leave. We were certainly very impressed and would highly recommend the service they provide without a doubt. A little gift box and card on completion, such a thoughtful thing you do. May we take this opportunity to thank you all for your hard work so much appreciated 👏 💐
Thank you, Sue, for your wonderful feedback! We are thrilled to hear that your experience with KMJ Property, Sales and Lettings was outstanding. It's always our goal to provide exceptional service, and we appreciate your trust in us during this significant transition. Your kind words about our communication and thoughtful gestures mean a lot to our team. We wish you all the best in your new chapter and are grateful for your recommendation! 🌟
5/5
GoogleAbid was fab when he showed me round the property and the follow up was very efficient. All the staff have been fab and kept me up to date. 10/10 recommend!
Thank you so much for the wonderful feedback. We’re delighted to hear that Abid made such a great impression during your viewing and that his follow-up was efficient and helpful. It’s also lovely to know the whole team kept you well informed throughout, that’s exactly the experience we aim to deliver. We really appreciate the recommendation and wish you all the best in your new home.
5/5
GoogleWe all know how stressful it can be buying and selling houses. We can honestly say thanks to Colin and the team at HomeSmart, all that stress was taken care of. Colin continuously went above and beyond to ensure that our …
Hi Sarah, thank you so much for the lovely review. We are thrilled to hear that Colin and the team helped to make your sale as smooth and stress free as possible. We really appreciate your kind words and will be sure to pass them on to Colin. All the best in your new home! Kind regards Helen
5/5
GoogleHighly Recommended. Colin was extremely helpful with the sale of my parents house. Nothing was too much trouble and was very helpful and supportive.
Hi Lynn, thank you for your kind words, it means a lot to our team to receive great feedback. All the best for the future. Kind regards Helen
5/5
GoogleAbid was incredibly helpful and gave us a complete and thorough explanation of expectations in the letting process and the property itself
Thank you , Adid id our customer service super star ⭐️
5/5
GoogleDoing a viewing with them was a great experience. Abid Ali from Smith Homes provided brilliant support throughout the entire process. He patiently listened to all our questions and cleared every doubt we had with clear and helpful explanations. His professional and friendly approach made us feel comfortable and confident at every stage. We truly appreciated his guidance and would highly recommend his service to anyone looking for a smooth and stress free experience.
Thank you very much for taking the time to leave such a kind review. We’re delighted to hear that you had a great experience viewing with us and that Abid was able to provide the support and guidance you needed. Taking the time to listen, answer questions and make the process as clear and stress-free as possible is exactly the level of service we aim to deliver. I will be sure to pass your lovely comments on to Abid, he will really appreciate it. Thank you again for the recommendation and we wish you all the very best with your property search.
5/5
GoogleThank you to Abid for showing us around a proprty to let in Swansea today. Very friendly and informative and seemed happy to answer all questions :)
Thank you for your lovely review. We’re so pleased to hear that Abid made your viewing a positive experience. Being friendly, informative and happy to answer questions is exactly the service we aim to provide. We appreciate you taking the time to share your feedback and wish you all the best with your property search.
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Yes. In The Trusted Agent 2026 awards: KMJ Property, Tunbridge Wells won Trusted Agent.
