Trusted Agent profile · Tunbridge Wells
Verified
★★★★★
358 reviews across 3 platforms
5 Mount Pleasant Road, Tunbridge Wells, TN1 1NT
Kings Estates's office in Tunbridge Wells, at 5 Mount Pleasant Road, is rated 4.8 out of 5 across 358 reviews on three platforms, including 342 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Kings Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
5/5
GoogleWe could not recommend Kings Estates more highly! Lauren supported us through every step of the purchase and kept us informed of next steps etc. She made the whole process much easier and we can’t thank her enough!
Thanks so much Sarah! Delighted to hear the team looked after you so well. If we can help again, sales, lettings or advice, we’re here anytime.
5/5
GoogleThe service from Gemma and her team was exceptional and made our house purchase incredibly smooth. Professional throughout and no bs- the best estate agent we have dealt with.
Thank you, Arthur, professional and no-nonsense is exactly how Gemma runs things, so this will make her day. Congratulations on the house., Kings Estates
5/5
GoogleA very friendly and helpful estate agents. Always there to answer your questions and pass on messages to the seller. Everything went quite smoothly. Thank you James and the team.
5/5
GoogleWe were with Kings for the last five years at our rental in Tunbridge Wells and I have to say that I've never had such an efficient, friendly and supportive Estate Agent experience before. …
Thank you so much Chris, your kind words mean alot to us
5/5
GoogleThe level of service offered by Kings Estates is, in my opinion, second to none. They are extremely professional and efficient and I feel very reassured knowing that they are now managing my property. Everyone at the office is very friendly and nothing is too much trouble. As a landlord, I can highly recommend them.
Thank you so much, Marie, for your kind words and glowing review! We’re delighted to hear that you feel reassured with our management service and that our team has made the process smooth and hassle free for you. Providing professional, … More
5/5
GoogleWe had a great experience purchasing our new home through Kings Estates in Tunbridge Wells. We’re especially grateful to Lauren Bennison, who was consistently responsive and supportive throughout the process. She kindly accommodated …
Hi Minal, Thank you so much for your kind words and for sharing your experience. We’re … More
5/5
GoogleAlways friendly, helpful and professional. An impressive lettings team. Mathew was great throughout. Thank you!
Dear Kieran, Thank you so much for your kind words! We're delighted to hear that you had a great experience with our lettings team and that Matthew was able to assist you throughout the process. Your feedback means a lot to us, and we truly appreciate your support. If you ever need anything in the future, we’d be more than happy to help!
5/5
GoogleKings Estates were fantastic throughout our buying process. Particularly Gemma, who we mainly dealt with. Their communication was great, and they were friendly and helpful. Highly recommend.
Thank you, Holly, Gemma will be really pleased to hear this. Buying should feel exactly as you describe it: clear communication and friendly help throughout. Congratulations on your home, and thank you for recommending us., Kings Estates
5/5
GoogleWe used both the sales and lettings department at Kings and cant speak highly enough of them. Mike and his team in lettings found us a tenant very quickly with minimal fuss. In the sales team Gemma and Tom were great and kept us informed with what was happening. all in all I would highly recommend Kings Estates.
Thank you so much for your lovely feedback, it is very much appreciated. It was a pleasure to work with you and we look forward to assisting you again in the future. … More
5/5
GoogleWe had a wonderful experience with King Estates, very professional and very prompt service. We are very impressed and would recommend King Estates to anyone who is house hunting. In our case it was Melissa from King Estates who helped us with our search. Thank you once again.
Thank you, Sachin, prompt and professional is what we promise, so we're delighted it's what you got., Kings Estates
5/5
GoogleDavid and his team were so supportive to my father, selling his longstanding family home and moving away from the area was always going to be difficult, but the team kept us informed through the entire process and made it as an free as possible, we were and still are extremely grateful and wouldn't hesitate to recommend them.
Thank you Karen for sharing with us your 5* review of the service and suport you received from our local Alan de Maid team. Best wishes, Scott
5/5
GoogleKings Estates recently sold my apartment for more than £40k higher than one estate agent had suggested putting it in for and more than £80k higher than another. They were super efficient and always available when I needed them. They delivered on all metrics. Don’t hesitate to use them.
Hi Johnny, Thank you so much for your fantastic review! We’re absolutely delighted that we … More
5/5
GoogleHighly recommend Kings Estate Agents in Tunbridge Wells. Gemma & Tom kept us informed every step of the way when we were selling our Mum's flat, service second to none, especially in this trying time. Can't thank them enough for all their hard work, well done, over and above service :)
Thank you Alana, we really enjoyed working with you and your family and thank you for your business. Best wishes for the future.
5/5
GoogleExcellent service from David and his team. David understood our requirements from an initial telephone call and found us the perfect property. The whole team are professional and determined to make sure the move happens, and I would not hesitate to recommend them. Writing this in the dining room, looking at the view....marvellous, thanks for everything
Thank you Rob for your kind words and excellent review. Best wishes, Emma.
5/5
GoogleMy brother and I were selling our mother's house under a Power of Attorney. We moved selling agents to Kings and immediately started getting viewings. We found Kings very professional, great at keeping us updated with feedback after every viewing, and a pleasure to work with.
Thank you so much for your kind words, Karen. It was a pleasure to assist you and your brother during the sale of your mother’s home under what we know can be sensitive circumstances. We’re so pleased you felt supported and that our team made a positive difference. Wishing you both all the best for the future.
5/5
GoogleI was looking for flats in Tunbridge Wells for quite some time and have been in touch with multiple agencies . Never found the right one - but , I must say the first time I met Melissa from Kings Estates for a viewing , the smile was there waiting for me too. That is a fine touch but doesn't close the deal. Melissa made me feel at home , with the viewing I had . giving me room to look at my own comfort , yet present when I needed. Professional , always responding promptly to all queries via either email or phone , and well versed in her job made me feel like I have found the perfect agency I could trust to find me a home . I wasn't wrong , and that closed the deal . I signed the property with Melissa and im super happy . A massive thank you and I look forward to move in knowing im in good hands that Kings Estates manages the property and people like Melissa work for this agency - shows an agency that cares about who they employ and how it reflect on their future tenants . Cheers for the care and service .PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI have been renting with Kings Estates for the last two years and have been really impressed with my experience. Whenever an issue has arisen with the property, Mike has been incredibly efficient, friendly and proactive to ensure the issue is resolved quickly. Would highly recommend to any potential renters!
Hi Benn, thank you for the review, it’s very much appreciated, all the best from me and the team. Mike
5/5
GoogleMelissa & Matthew have been incredibly helpful through our whole move. My situation is less than straightforward, but right from the start they’ve been understanding & supportive and made the process far more pleasant than I’d expected. I would happily recommend and use Kings again.
Dear Emily, Thank you so much for your kind words! We’re delighted to hear that Melissa and … More
5/5
GoogleWe rented with Kings and Ish was and still is very friendly.Every issue we had regarding the property was solved in short time.They are very professionally and help you with every question you have.We are delighted that finally we found a good agency.
Thank you, Mariana, issues solved quickly is what managed renting should feel like, and Ish will be really pleased to be named., Kings Estates
5/5
GoogleJames and the team were superb throughout our purchase and would recommend to anyone that is thinking of using an agent in this area to give them a call. Great work and thank you for getting the deal over the line!
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleTom and team at kings were very helpful with what was a difficult emotional sale of my late mothers house. They were very understanding and professional and from the moment we met I knew it was going to be easy and smooth process. Have already asked them to help me find a property in the new year.
Thank you for taking the time to leave a lovely review. Best wishes, Kings Estates
1/5
GoogleSpoke to Oliver trying to book a viewing on a property and he seems to be blocking the viewing which is really bizarre. He claims to run the branch but i struggle to believe that based on his attitude, i feel sorry for the landlord trying to rent his empty property!
Hello Joe, Thank you for taking the time to leave your comments, however, I am aware that you and another person have made your comments know across multiple of our branch locations. As such I would encourage you to contact us via review@countrywide.co.uk so that we can address your concerns directly. With the above in mind, I would kindly ask you to remove your review for any branch of which these comments are not directed towards. This is to avoid any unfairness for our hardworking and dedicated teams that were not involved in your recent experience. Kind regards, Scott (Customer Relations Team)
5/5
GoogleBelinda from Kings has been absolutely brilliant at managing the multiple maintenance issues we have encountered at our rental property. She replies promptly and gets the issue fixed asap with minimal stress incurred by the tenant. I cannot recommend her, or Kings Estates enough.
Dear Holly, Thank you so much for your kind words! We’re delighted to hear that Belinda has … More
5/5
GoogleOnly decided to ask Kings Estates to sell my house when they were so helpful with the property I was buying. This was one of the best decisions as Gemma and her team worked seamlessly, with professionalism, wisdom and good humour to ensure …
Thank you, Rosamund, winning your sale through how we handled your purchase is exactly the way we'd want to earn it., Kings Estates
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Kings Estates, Tunbridge Wells won Gold.
