Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe couldn't be more grateful - Gracie was an absolute star throughout and kept us in the loop at all times. Without her, we would have probably lost it if I'm honest. She was so human, helpful, always on it and went above and beyond for us right until the very end. Gracie stood out and we'll never stop being grateful for her as I'm convinced we wouldn't have completed at this stage if it wasn't for her. Thank you Gracie!
Monika · 25 September 2026
Agent replied · 30 September 2026
Thank you, Monika, that's very generous, and Gracie will be quietly delighted to read it. A sale that looks like it might be lost is exactly where keeping everyone in the loop earns its keep, so it's good to hear it felt that way from your side. Congratulations on completing, and enjoy the new place., Mike, Gemma, Tom and the Kings Estates team
★★★★★ 5/5
GoogleI have dealt with a few Estate Agents in my time and always felt that they did very little to earn their fee.
What a pleasant and refreshing change it was dealing with the team at Kings. Selling a house is extremely stressful, but I always felt Kings had my back. They were always there for me and when it all got a bit tricky they really went the extra mile.
A very special thanks to Gracie who I thought really excelled.
Now I know why they have five stars. Highly recommend.
David · 30 July 2026
Agent replied · 31 July 2026
Thank you, David - that's a very generous way to describe what was, at points, a properly tricky sale. We're glad you always felt we had your back; that's the job as we see it. Gracie will be delighted to be singled out, and rightly so. Wishing you all the best in the next chapter.
- Mike, Gemma, Tom and the Kings Estates team
★★★★★ 5/5
GoogleFantastic company! They let my property very efficiently with brilliant communication throughout. They genuinely care when vetting and we now have a lovely family renting our property under full management giving us total peace of mind especially with all the compliance and legislative complications which are ever growing . A big thank you to Mike, Edward, Fiona and Belinda. We will continue to recommend your services
Mike · 30 August 2026
Agent replied · 3 September 2026
Thank you, Mike, that's very good of you. Vetting properly takes longer than the alternative, so it's genuinely pleasing to hear it found you a family you're happy with, and that the compliance side has felt handled rather than something you need to keep half an eye on. Edward, Fiona and Belinda will all be glad to be named. Thank you for continuing to recommend us., Mike, Gemma, Tom and the Kings Estates team
★★★★★ 5/5
GoogleAdM were very professional throughout the whole process. Their knowledge of the local housing market and ability to quickly arrange potential reliable buyers was impressive. Once the sale was agreed the management of all the paperwork and communication was exemplary and useful when potential issues, out of our command, down the short chain arose. Any queries were answered promptly Overall very pleased we chose to select AdM and many thanks to Philippa, James, Lisa and David.
Keith · 17 June 2026
Agent replied · 22 June 2026
Our team is dedicated to providing professional and reliable service, and we're thrilled to hear that you were pleased with our knowledge and management. Your satisfaction is our top priority, and we're happy to have assisted you throughout the entire process. Thank you for the kind words and for trusting us with your sale. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleFirst-class estate agent. My sale was a tricky one, but the team at Kings handled it with the utmost professionalism. Mike is the consummate professional, offering expert advice and guidance at every stage. And, without Lauren’s excellent communication skills and tireless efforts, the sale would likely have fallen through. I couldn’t recommend the team highly enough.
Corinne · 16 September 2026
Agent replied · 16 September 2026
Thank you, Corinne, a tricky sale is where the job is actually done, so it means a great deal that it felt steady from your side. Lauren will be pleased to be named: keeping everyone talking when a sale wobbles is precisely the part that keeps it alive. Wishing you well in the next chapter., Mike, Gemma, Tom and the Kings Estates team
★★★★★ 5/5
GoogleLauren was so lovely and helpful the whole way through our first purchase. She was there whenever we needed her, whether it was to book another viewing or just ask a question. As first time buyers, I thought the process was going to be a daunting one, but we felt comfortable and confident the whole way through and we thought Kings communication was amazing throughout each stage of the process. We're so pleased with our first home and can't thank Lauren and the team enough!
Kendra · 30 March 2026
Agent replied · 10 February 2026
Really appreciate the review, Kendra Colangelo. Delighted we could help, Kings Estates.
★★★★★ 5/5
GoogleWe had a fantastic experience renting through Kings Estate Agency. The whole process was smooth, well organised, and handled very professionally from start to finish.
A special thank you to Mike, Fiona and Matt, who were incredibly kind, understanding, and always willing to help. Their friendly and supportive approach really made a difference. I previously rented through W&P and found out they’re an other extreme.
It’s great to deal with an agency that genuinely cares about its tenants, are fair and treats people with respect. We are very grateful for their help and would highly recommend Kings Estate Agency to anyone looking to rent or buy.
Raj · 30 March 2026
Agent replied · 10 March 2026
Thank you, Raj Narsapuram! Your feedback keeps us striving for five-star service.
★★★★★ 5/5
GoogleI would highly recommend Kings Estates.
The team was very professional and supportive throughout the whole sales process. From the first meeting, to taking photos and giving guidance, everything went smoothly.
Every viewing was handled promptly, with feedback provided on the same day, giving us valuable insight into what potential buyers were looking for in a property.
We received several offers, which is a testament to the team’s strong selling expertise.
Tom was extremely patient, and his expertise reassured us at every step of the journey. He kept us fully updated and was always available whenever we needed to talk, which really helped ease our stress.
Thank you Tom, Lauren, Molly, Gracie, Mike and Gemma, you've been amazing!
We will definitely use Kings Estates again in the near future.
Dolores · 30 March 2026
Agent replied · 27 March 2026
Thank you so much for your kind words! We're thrilled to hear you had a positive experience with our team at Kings Estates. It’s our passion to help families find their perfect homes, and your feedback truly motivates us. We look forward to assisting you again in the future!
★★★★★ 5/5
GoogleAbsolute 10/10 experience with King Estates! My partner and I were first time buyers, so we were definitely a little bit lost when it came to this whole process of buying a house. For our viewing, we had lovely Tom who was very professional and knowledgeable about the property. He answered all of our questions/queries swiftly, which was really nice since we had a very different experience during the previous 6 viewings! Once our offer was accepted, we had a pleasure of working with Lauren, who’s an absolute star and we are so very grateful for her open communication and overall support throughout the whole process. We’ve had a few hurdles along the way, but Lauren was always there for us - advocating on our behalf, chasing solicitors, and so much more!
We’ve now completed on our house and we couldn’t be more grateful for the wonderful service from Kings!
Vladislava · 30 March 2026
Agent replied · 31 March 2026
Really appreciate the review, Vladislava Kutukova. Delighted we could help, Kings Estates.
★★★★★ 5/5
GoogleJames, Philippa and the team have just sold my mother's house.
They have been progessional throughout from valuation to completion. These guys really do "sell" your house rather than lots of agents who are just order takers. They take time and have a personal interest in the process, communicate consistently and follow it through continuously to keep the chain together and moving and smoothing any bumps or issues that arise. I would highly recommend them always as your first choice of Estate Agent in the Farnborough / Orpington areas. Thank you guys wholeheartedly for your outstanding service.
Amanda · 22 March 2026
Agent replied · 22 June 2026
Thank you so much for your kind words! We are thrilled to hear that we were able to provide outstanding service and help sell your mother's house. At our agency, we pride ourselves on being more than just order takers and truly caring about our clients' needs. It was a pleasure working with you and we appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotExcellent Lettings Team
I wanted to thank Mike on his hard work letting my house out. He very quickly managed to get my house on the market with professional photography. We had lots of interest in the property and ended up with a great selection of possible tenants making it hard to choose even. Mike made the process feel very easy and straight forward. I felt very supported along the way as this was the first time I had rented out my place. I really want to thank Mike and the team at Kings Estates for being so friendly and responsive!
Emma · 19 March 2026
Agent replied · 28 March 2026
Hi Emma,
Thank you so much for your kind words, it really means a lot. Delighted we could help make your first letting experience in Tunbridge Wells smooth and successful.
★★★★★ 5/5
GoogleThank you to the Kings team for all your help with my recent sale and purchase.
The service I received throughout was excellent, friendly and professional from first contact to completion.
Kings involvement played a large part in the outcome of my move, to which I am very grateful.
I could not conclude this review without a massive thank you to Lauren who was consistently amazing.
A very good selling and purchase experience and I would have no hesitation recommended Kings and their services to others.
Mark · 28 February 2026
Agent replied · 23 February 2026
Brilliant to hear, Mark Redfern, thanks for the FIVE-star review from the Kings Estates team
★★★★★ 5/5
GoogleMy girlfriend and I have just bought our first property via Kings Estates, they were incredibly helpful and made the process efficient and easy, especially for us as first-time buyers. Special shoutout to Gracie who assisted us, communicated between us and the sellers and was fantastic all round! Would definitely recommend Kings Estates! 🏠🎉
Christopher · 2 September 2026
Agent replied · 3 September 2026
Thank you, Christopher, and congratulations to you both on the first one. Buying for the first time is mostly a run of questions nobody warns you about, so it's good to hear it felt straightforward from your side. Gracie will be pleased to be named for the part she played between you and the sellers. Enjoy the new place., Mike, Gemma, Tom and the Kings Estates team
★★★★★ 5/5
GoogleA massive thanks to Kings Estates for taking us through our house sale. From preparing for market to navigating a complex chain, we received great advice, regular updates and loads of emotional support from Tom, Gemma and Leya. Numerous viewings were very well managed. Particular thanks to Tom for working so hard to get various buyers and sellers on the same page so we could make our move. Professional, experienced, determined... you and the team really deserve your 5-star rating.
Scarlett · 10 October 2025
Agent replied · 20 February 2025
Dear Scarlett,
Thank you so much for your kind words and for taking the time to share your experience! We’re absolutely delighted to have been part of your house sale journey and to have helped navigate the complexities along the way.
Tom, Gemma, and Leya will be so pleased to hear your lovely feedback, it means a lot to know that our advice, updates, and support made a real difference. We always strive to provide a professional and determined approach, so your 5-star rating truly means the world to us!
Wishing you all the best in your new home, and if you ever need anything in the future, we’d love to help.
★★★★★ 5/5
GoogleI recently purchased a house through Kings Estate Agents, and I couldn't be happier with the service I received. Gemma was absolutely fantastic, supportive, helpful, and always professional. She made the entire process smooth and stress-free, ensuring I was well-informed at every stage.
What really stood out was how personable and approachable she was, making what was an pressurised experience feel much easier. Even in her absence, Tom was there to assist, ensuring I always had someone to speak with if needed. Their teamwork and efficiency made all the difference.
Kings Estate Agents are a firm I would highly recommend. Their professionalism, dedication, and excellent customer service set them apart. Thank you to the team for making my home-buying journey such a positive experience!
Steve · 10 October 2025
Agent replied · 20 February 2025
Dear Steve,
Thank you so much for your wonderful review! We're absolutely delighted to hear that you had such a positive experience purchasing your home through King's.
Gemma will be thrilled to know how much you appreciated her support, and we'll be sure to pass on your kind words to Tom as well. We understand that buying a home can be a pressurised experience, so knowing that our team helped make the process smoother and stress-free means a lot to us.
It was a pleasure assisting you, and we truly appreciate your recommendation. Wishing you all the best in your new home, if you ever need anything in the future, we're always here to help!
★★★★★ 5/5
GoogleLauren was very accommodating and helpful throughout the process, always available -one call away and responsive to my emails. She made sure that I was on track with the process and helped me chase the appropriate people involved in the sales process. Lauren also recommended solicitors, surveyors and builders when I needed them. She also shared the meter readings just before I moved in. Lauren also took measurements of relevant spaces for me to be able to order furniture/appliance with the correct measurements. She has been instrumental to purchasing my first home! I would definitely recommend Lauren, Gemma and the Kings Estate team to my friends and family! However, I would also suggest that an orientation be given to the new property owner on/after the move-in: It took some time to look for the meters/stopcock but wasn't too bothered. Thank you Lauren! I wish you all the best.
Coelenterate · 9 October 2025
Agent replied · 13 March 2026
Thank you so much for your detailed and thoughtful review. We’re thrilled to hear how well Lauren supported you throughout your purchase and that her extra efforts, from recommending professionals to taking measurements, made such a difference in your move. We also appreciate your helpful suggestion regarding property orientation for new homeowners, and we’ll take that on board to further improve our service. Wishing you all the very best in your new home, and thank you again for recommending both Lauren and the team.
Best regards,
The Kings Estates Team
★★★★★ 5/5
GoogleA huge thank you to Tom, Lauren and all the team at Kings for their help in selling our house. They were efficient, trustworthy, honest, professional and incredibly supportive with the sale. The updates were a great help in easing us through the process. We hit some issues with the chain that we were in but they were all on hand to offer advice and to calm our worries. A particular thanks to Lauren for her continuous support and guidance especially at the end of the sale! Would highly recommend to anyone looking to buy or sell a property.
Kelda · 9 October 2025
Agent replied · 13 October 2025
Hi Kelda,
Thank you so much for taking the time to share your experience. We’re delighted to hear that Tom, Lauren, and the whole team were able to guide you through the sale with professionalism and support. It’s always our aim to keep communication clear and reassuring, especially when challenges arise in the chain, so your feedback means a great deal. We’re especially pleased Lauren’s dedication helped you at the final stages. Wishing you every happiness in your new chapter, and thank you again for recommending us.
Best regards,
The Kings Estates Team
★★★★★ 5/5
GoogleBest estate agents I have used. It was mainly Gemma and Lauren who dealt with the sale of my home so efficiently but a huge thank you to the whole team for helping. It took a while but we got there in the end. Their communication, local knowledge of the area, and professionalism made a massive difference in selling my home. Gemma was always there giving me advice and listening to me natter on when things got tough. Thanks again guys really appreciate the effort you made. I would highly recommend using this agent for the sale of your home.
Kelly · 9 October 2025
Agent replied · 13 October 2025
Hi Kelly,
Thank you so much for your kind words and recommendation. We’re thrilled to hear that Gemma and Lauren, along with the rest of the team, were able to support you through the sale and make a real difference. It’s always our goal to combine local knowledge with clear communication and personal care, so it’s wonderful to know this came through for you. Wishing you all the best for the future, and thank you again for trusting us with your home sale.
Best regards,
The Kings Estates Team
★★★★★ 5/5
GoogleWe were with Kings for the last five years at our rental in Tunbridge Wells and I have to say that I've never had such an efficient, friendly and supportive Estate Agent experience before.
The Kings team, especially Belinda, we're exceptional in their responsiveness and help throughout our tenancy.
The only disappointing thing was that they aren't managing our new property and so we weren't able to continue with them!
I would wholeheartedly recommend Kings for anyone who need Estate Agent support.
Thank you Belinda and thank you Kings!
Chris · 5 October 2025
Agent replied · 17 June 2024
Thank you so much Chris, your kind words mean alot to us
★★★★★ 5/5
GoogleEstate Agency out of this world. Lauren was very kind, helpful all the time and very professional. Rest of the team this same. Nothing was a bother, no question was to much. I would recommended to everyone. Very honest pricing of the house for sale, explained why. All process have been explained and we were guided all the time.
Joanna · 26 March 2026
Agent replied · 27 March 2026
Really appreciate the review, Joanna Krawczyk. Delighted we could help, Kings Estates.
★★★★★ 5/5
GoogleI am glad that I chose King's to sell my flat. They are an estate agent that doesn't really feel like an estate agent. Their service is much more personal than that......
Property prices probably peaked in 2022, after which it was a case of carefully monitoring the market. Kings visited me a number of times prior to actually launching the sale of my flat. I appreciated their honesty in suggesting a realistic sale price.
Once advertised we had four viewings in total of which one made an offer which I accepted. Although 2026 prices are inferior to 2022, the flat I have just made an offer on to buy is at a 20% reduction compared to what the seller paid in 2017, so it's swings and roundabouts.....
King's Estate Agents has more of the feel of a family as opposed to a business. We stayed in touch by WhatsApp, phone and email during the selling process. Importantly response times at King's are very quick. This is what you need when you are dealing with buyer objections or questions. The buyer visited my property 3 or 4 times and no one lost their cool!
I have dealt with 4 or 5 estate agents in Tunbridge Wells over the years and would rank King's as the friendliest and most efficient of all of them. Highly recommended.
Nicholas · 28 September 2026
Agent replied · 30 September 2026
Thank you, Nicholas, that's a generous and, more usefully, a detailed account, and it will be read carefully here. Pricing honestly against a market that peaked in 2022 is not always what a seller wants to hear first, so it means a great deal that you saw it as the right call; four viewings and an offer is exactly what a realistic figure should produce. Good luck with the purchase, swings and roundabouts, as you say, and thank you for staying in touch throughout., Mike, Gemma, Tom and the Kings Estates team
★★★★★ 5/5
GoogleI cannot recommend Mike and his team at Kings highly enough! From start to finish, their professionalism, responsiveness, and dedication were outstanding. They found excellent tenants and handled the entire process smoothly, making my experience stress-free. Communication was clear and timely, and their knowledge of the market was second to none. If you want a reliable and efficient agent who genuinely cares about both landlords and tenants, this is the one to choose! Thank you.
Andy · 30 October 2025
Agent replied · 17 October 2025
Huge thanks, Andy! It was a pleasure to assist you both and we really appreciate your kind words. We hope the tenancy continues to run smoothly and wish you all the best.
★★★★★ 5/5
GoogleBrilliant team. We bought a house through ADM Locksbottom. Phillipa kept us update with to the point updates. We visited the property three times before completion, Lisa and Phillipa arranged without any questions.
Would whole heartedly recommend them. Good lot - thanks team
Aritra · 16 June 2026
Agent replied · 22 June 2026
It was our pleasure to assist you in finding your dream home. Our team at ADM Locksbottom strives to provide exceptional service and we are thrilled that we could make the process stress-free for you. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThank you so much to the whole team especially Lauren who helped with the sale of my father in laws property. They kept us fully up to date the whole time and worked tirelessly to push the sale through. I thoroughly recommend them. S Markwick
Sally · 18 May 2026
Agent replied · 7 June 2026
Thank you so much for your kind words, Sally.
It was a pleasure assisting you with the sale, and we’re delighted to hear that you felt well informed throughout the process. Lauren and the team work incredibly hard to keep clients updated and help transactions progress as smoothly as possible, so your feedback means a great deal to us.
Thank you for placing your trust in Kings Estates during such an important move. We wish you and your family all the very best for the future.
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