Kings Estates Tunbridge Wells reviews

★★★★★ 5/5

Google

A big shout out and thanks to Gemma and all at Kings Estates. Our sale was not the easiest but we got there in the end and having Gemma and her team to help along the way made it easier and less stressful. They were always on hand to guide us through the process and always responsive to any questions we had. They went above and beyond. Thank you 🙏

Shelley · 5 October 2025

★★★★★ 5/5

Google

Thank you to David and the Team for their tremendous help. I have not moved in 22 years, and they made it stress free. From the initial set-up, to the viewings, to the care taken to ensure that exchange happens smoothly, the team have been on the ball. I know Phillipa has gone beyond the call of duty to ensure things have happened timely. If you want a great team to handle your affairs, I recommend ADM at Locksbottom.

Richard · 22 June 2025

★★★★★ 5/5

Google

Buying a house is a daunting experience however David made the process so smooth, simple and helped it remain an exciting expirience with his excellent communication and flexibility. At first when he said he responded to messages 24 hours of the day, we thought he was joking. He in fact was not joking when we sent emails throughout the night. His knowledge of the area is excellent, and gave us some peace of mind about moving somewhere completely new. Thank you David for helping us buy our first home!

Amber · 22 March 2026

★★★★★ 5/5

Google

I have had the pleasure of being introduced to properties by Alan deMaid in recent years and have been very impressed by their friendliness and professionalism. I would go so far as to say that James Driscoll is one of the best agents I have ever dealt with.

Trevor · 22 March 2026

★★★★★ 5/5

Google

Lauren has been absolutely brilliant from start to finish. She’s gone above and beyond at every step and made the whole buying process feel so much easier. She’s incredibly proactive, kind, and always quick to get things moving, I honestly couldn’t have asked for more. The whole team at King’s Estates have also been fantastic throughout - I highly recommend them. Many thanks, D

D · 9 October 2025

★★★★★ 1/5

Google

I contacted Kings Estate Agents after seeing them advertise that they were actively looking for properties to sell. I asked if they would represent my home, only to receive a haughty email to say that my Property didn’t reach The calibre of the kind of property they wanted to market and they were at capacity only wanting to focus on premium properties. I found this both surprising and disappointing. My property is a well-presented two-bedroom ground floor conversion with off-road parking in a desirable central Tunbridge Wells location, and Kings regularly market similar properties. To make matters more confusing, the very next day I saw them advertising on Facebook asking for more properties to sell. I completely understand that every estate agent has the right to choose which instructions they take on. However, I was left feeling disregarded and that my property wasn’t worthy of their time. A more considerate and transparent explanation would have gone a long way. Unfortunately, based on my experience, I wouldn’t recommend them.

Cleo · 30 June 2026

★★★★★ 5/5

Google

Excellent customer service with a genuine personal touch. Having worked with a number of estate agents over the years, this has been by far the most positive experience. The team demonstrated a high level of professionalism throughout, combining expert knowledge with a personable and supportive approach. They provided clear, consistent advice and guidance at every stage, helping to navigate what was, at times, a challenging and complex chain. Their proactive communication and willingness to go the extra mile made the entire process far more manageable and reassuring. I would not hesitate to recommend their services.

R · 30 June 2026

★★★★★ 5/5

Google

I can’t recommend this team highly enough. Special thanks to Belinda, Mike and Edward for how they’ve looked after our property.

Roger · 25 August 2026

★★★★★ 5/5

Google

David and the team gave a 10/10 service from beginning and to the end! Kept us updated throughout and checked in when needed. Transition was seamless and I will be using these guys for any future purchases and sales. Thank you guys

Ashley · 22 March 2026

★★★★★ 5/5

Google

A completely different league in terms of communication, courtesy and level of service from all team members. The whole process from the first viewing to keys collection has been superb and as stress free as we could have wished. Special thanks to Lauren who helped progress the deal in a very professional and efficient manner. Highly recommend.

Dagmara · 9 October 2025

★★★★★ 5/5

Google

Lauren was absolutely amazing at Kings Estates. We purchased a property through them and sold our house privately. Lauren went above and beyond considering we didn’t sell through an estate agent. She kept us informed throughout and progressed our case. Always happy to speak to you and a real people person. Thanks again Lauren. Joe & Mariya

Mariya · 9 October 2025

★★★★★ 5/5

Google

Tom was super helpful with relevant marketing tips and advice on sales pricing.

Lisa · 1 September 2026

★★★★★ 5/5

Google

Would highly recommend Gemma, Tom, Lauren and the team at Kings Estates, who sold our apartment within a week of it going on sale. A pleasure to deal with, not least for seamless communication and a realistic view of the current sales market in Tunbridge Wells. Thank you all!

Karen · 22 November 2025

★★★★★ 5/5

Trustpilot

Professional, knowledgable, excellent customer service

An enormous thank you to Fiona, Melissa, Matthew, Belinda and Mike at Kings Estates. Their customer experience is second to none, every member of the team is so friendly, professional, helpful, responsive and they genuinely care about the clients they work with. Throughout my tenancy the team were always happy to help and no question I asked was left unanswered and I always felt reassured that the team had both mine and my landlady’s best interest at heart. The team at Kings Estates really are a prime example of exemplar service within the estate agency and lettings industry. I look forward to working with them again in the future as they will absolutely be my first choice for any estate agency/letting needs. Again, a huge thank you for all of your support and the genuine care you showed while maintaining the upmost professionalism.

Holly · 15 October 2024

★★★★★ 5/5

Trustpilot

Outstanding customer service from the team at Kings Estates

The team at Kings Estates have worked with me over some months to find a great property for me. They have been outstandingly attentive and helpful throughout the entire process and I can not fault them. I strongly recommend them as they have made what can be a very stressful process as straightforward as possible, offering helpful and timely advice at all stages. In particular. I would like to mention Matthew Coffill whose proactivity ensured that the right property was found. A great team and thank you.

Stephen · 19 March 2026

★★★★★ 5/5

Google

From the moment David valued our house I knew we were in safe hands. Lovely Mia was fantastic at showing and organising all the viewings. From start to finish we were constantly informed of everything that was happening. David recommend solicitors and organised survey's etc who were very efficient. Philippa was a godsend making life so much easier by helping the sale move along. We have now sold our house due to this fantastic agents. Can highly recommend them they know their stuff... Karen

Karen · 22 June 2024

★★★★★ 5/5

Google

David Hughes has done phenomenal job in supporting me in the purchase of a property that he was marketing. Whilst I was not technically his client, it was immediately clear that understanding my circumstances and meeting my needs was just as important to David as supporting that of his vendors. David invested time, energy and careful thought when providing pragmatic solutions to reconcile a buyer and seller who had polar opposite circumstances and requirements. That was the difference between this being just another failed property transaction statistic and achieving a successful exchange. This should have been a routine transaction for me with simultaneous exchanges on my sale and purchase with a standard completion period. However, it quickly became fraught with complexity and time sensitivity. This transaction fell through on 2 separate occasions on exchange day; causing the chain to break between my sale, which went ahead, and the failed purchase. Eventually, some weeks later, we exchanged contracts with an extended completion clause however, David had to call upon all the skills and contacts that he has acquired throughout his many years in this business. This included bringing in his own solicitors to support a complex conveyancing process and supporting me in procuring a rental as a consequence of the broken chain and staggered completion dates. The period between our first viewing and the day we exchanged spanned over 4 months and David's tenacity, humanity, focus and commitment was unwavering throughout. I would not hesitate in recommending David and wish him the best of luck in the future.

Adam · 22 June 2024

★★★★★ 2/5

Google

I would tag this agent as poor and is well deserved. The 2 stars are earned for the slightly above ceiling price achieved, but there is much more to earning the full 5 stars than just the sales price…... they loose stars because of; From the very start, the overpromising and a typical estate agent sales pitch and iPad presentation. Very smarmy and over the top. The sales person said we would have contact with him for the entire process of the property sale and also he said, we aren’t like their competitors. He said “with competitors you’ll speak to the main man to start with but then have to deal with anyone who answered the phone and we’re not like that”. It transpires they do exactly that… we never spoke to him again or received any emails for the entire 6 months it took to complete. The agent who showed buyers around our property blatantly lied as our Ring cam footage picked up her repeatedly saying to potential buyers that we had a south facing garden. We didn’t and not close. The progressive/ progressions “team” or as it turns out, one person, loved to state her 30+ years experience but, if there is anything out the norm (which there wasn’t) was met with “I’ve never experienced that before”. You also get the strong feeling that they support the buyer more than the seller (who is actually paying them) to keep the sale going, showing lack of support for you the seller. Overall a poor service with staff that are reactive instead of proactive and that give off the typical estate agent vibe. I would never recommend them. FYI their “standard” 1% fee that “everyone” is asked to pay, is negotiable. If they don’t agree to a lesser fee, go the competitor nextdoor. They also try and charge you on top of this fee for AML checks that they want. Other agents cover this (I’ve checked). If they want it, pay for it. You’ll be paying for this again with your solicitor.

Mark · 22 January 2026

★★★★★ 5/5

Google

Process was great from start to finish. Ed and Fiona were brilliant and genuinely care. Couldn't have asked for a better team :)

Alex · 26 March 2026

★★★★★ 5/5

Google

Super, super happy to write a review of my experience with King's letting over the past year. I could not have been treated better by Belinda, Fiona and Matt! They were always there if I needed help and clearly wanted to make sure that I always knew that very personalised assistance was only moments away, day,or in some cases, after working hours. I would recommend them to anyone who is looking to rent and I'm sure that if this is how the letting staff work then the buying and selling department must also be pretty sublime. BEST LETTING COMPANY I HAVE EVER HAD THE PLEASURE OF DEALING WITH 🥳

Matthew · 30 December 2025

★★★★★ 5/5

Google

An enormous thank you to Fiona, Melissa, Matthew, Belinda and Mike at Kings Estates. Their customer experience is second to none, every member of the team is so friendly, professional, helpful, responsive and they genuinely care about the …

Holly · 8 October 2025

★★★★★ 5/5

Google

Thank you so much to all at King's I dealt with! Gemma was incredibly helpful throughout the whole process, and as a first time buyer took a lot of stress out making me feel comfortable, and helping me along the way. I wouldn't hesitate to recommend King's to anyone and have been a pleasure to deal with.

Ettie · 15 March 2025

★★★★★ 5/5

Google

I was impressed by how King Estates handled my move into my new home. Matthew was professional and amiable and quite timely in his responses. Their office is right in the middle of town and I received some goodies with my welcome pack with a personalised welcome card signed by staff. A pleasure to deal with!

Tashvin · 15 March 2025

★★★★★ 5/5

Google

Can't thank Fiona enough. She was wonderful. Everything was so smooth and communication was easy and perfect. Thanks for your help.

Serhat · 7 October 2026