Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKings Estates in Tunbridge Wells has been a great choice as my letting agents. I’ve found them to be really competent and professional, with prompt and clear communication every time.
I’d like to give a special shout-out to Mike, Belinda, and Matthew, they’re a fantastic team! Their serious, well-prepared approach has made the whole experience stress-free. I highly recommend Kings Estates to anyone looking for a dependable real estate agency
Elissa · 9 August 2024
Agent replied · 20 February 2025
Dear Elissa,
Thank you so much for your kind words and recommendation! We’re thrilled to hear that you’ve had such a positive experience with us and that Mike, Belinda, and Matthew have made your letting journey smooth and stress-free. They’ll be delighted to know their efforts have been so appreciated!
Providing clear communication and professional service is always our priority, so it’s fantastic to know we’ve met your expectations. If you ever need anything, we’re always here to help!
★★★★★ 5/5
GoogleWe would like to extend our personal thanks to Lauren Bennison. Her excellent communication and support during the home buying process was outstanding. We never felt under pressure or stressed. Great agents who are lucky to have her as a member of the team.
Jess and Mario
Mario · 20 May 2025
Agent replied · 13 October 2025
Hi Jess & Mario,
Thank you so much for your lovely review. We’re delighted to hear how well Lauren supported you through the buying process and that her communication helped make everything feel smooth and stress-free. We’re very proud to have her on the team and will be sure to pass on your thanks. Wishing you both lots of happiness in your new home!
Best regards,
The Kings Estates Team
★★★★★ 5/5
GoogleI sold my first property last month and I cannot be happier with the service. Clark and the team are doing a great job. They made what could've been difficult incredibly helpful and we had the sale wrapped up within a month of the first viewing!
Fergus · 22 March 2026
★★★★★ 5/5
GoogleWe have been tenants with King's for just under 4 years. All the staff have been so helpful throughout our tenancy, as soon as we reported issues or to ask for something they have all been good at getting back to us.
The checkout process was very smooth with Belinda and Fiona being extremely helpful all throughout and have been so friendly and very reassuring as I am one of those people who worry a LOT! Thank you ladies and to everyone else at King's! I also would like to thank our landlord too! Beautiful apartment we had and we hope the next tenants will be very happy there too. Belinda and Fiona are a huge asset to King's and a big thank you again!
J & K :)
Jade · 9 October 2025
Agent replied · 20 February 2025
Thank you so much for your kind words! It truly means the world to us to hear that you had such a positive experience during your tenancy with King's. We always strive to provide the best service possible, and knowing that Belinda, Fiona, and the team were able to support you throughout your time with us (especially during checkout!) is incredibly rewarding.
We’ll be sure to pass on your lovely feedback to them, they really are fantastic, and we’re lucky to have them!
It was an absolute pleasure having you as tenants, and we wish you all the best in your next chapter. We’re sure the new tenants will love the apartment just as much as you did!
If you ever need anything in the future, please don’t hesitate to reach out.
Best wishes,
Mike
★★★★★ 5/5
GoogleJust had our home valued and I can truly say Kings Estate Agents are a breath of fresh air. Zero pressure and had a wonderful meeting with Gemma. We went through all options and there wasn’t any rush either, so I could comfortably relax and go through everything in great detail. I can highly recommend this family run company.
Thank you.
Duncan · 28 February 2026
Agent replied · 2 March 2026
Thank you, Duncan! Your feedback keeps us striving for five-star service.
★★★★★ 5/5
GoogleDavid and team are excellent, professional and supportive of the process.
It's no wonder they are very successful in their business.
Would love to purchase more with them. 🙂
Our best wishes and special thanks to David. …
Ravi · 22 April 2026
★★★★★ 5/5
GoogleWe listed our house in July with Kings and within 2 weeks we had accepted an offer. Tom, Gemma and Lauren have all been absolutely amazing throughout the whole sale and even after completion, they are still helping us with tying up the last few loose ends eg post forwarding! We couldn’t be happier with the service they have provided - thank you so much to all at Kings Estates.
Samantha · 30 November 2025
Agent replied · 24 November 2025
Thanks so much for the FIVE-star review, Samantha Marquez! We really appreciate it, Kings Estates
★★★★★ 5/5
GoogleKings Estate Agents are the best management company I have used to date. They are effective, friendly, and helpful. My tenants enjoyed dealing with them as much as I have. Brilliant customer service.
Holly · 6 September 2026
Agent replied · 7 September 2026
Thank you, Holly, "the best management company I have used to date" is a high bar and we're glad to be over it. The line about your tenants is the one we'll take most from: a tenancy runs far more smoothly when both sides feel looked after, and that's rather the point of managing it properly. Much appreciated., Mike, Gemma, Tom and the Kings Estates team
★★★★★ 5/5
GoogleI cannot recommend King's highly enough.
Top class experience throughout the whole process, professional, friendly and caring.
Special thanks to Matthew, Belinda and Fiona. Thank you.
Nik · 10 October 2025
Agent replied · 5 January 2025
Thank you so much, Nik, for your wonderful feedback and for highlighting the efforts of Matthew, Belinda, and Fiona! We’re thrilled to hear that you had a top-class experience with our team. Your kind words mean a lot to us, and it was an absolute pleasure to assist you. If there’s anything else we can do for you, please don’t hesitate to reach out. Best wishes from all of us at Kings Estates!
★★★★★ 5/5
GoogleDavid and the team did a great job selling our home ‘off-market’ and navigating finding our new home, again ‘off-market’. I would highly recommend.
STEVEN · 22 September 2025
Agent replied · 22 June 2026
Thank you so much for your kind words! It was a pleasure working with you and we are thrilled that we were able to sell your home and find you a new one, all without going through the market. We appreciate the recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDavid and his team were excellent. David went above and beyond to expedite the purchase. He and Philippa assisted their client, the vendor, liased with solicitors of both parties and helped enormously to move the conveyancing process through to completion. Patience, knowledge, good humour, a can do attitude and exemplary professionalism demonstrated at all times. Thank you. I highly recommend this Estate Agent.
Shelley · 22 June 2025
★★★★★ 5/5
GoogleMatthew Coffill was an amazing lettings negotiator. He worked very hard to make sure I get the best chance the property that I am interested in. He went above and beyond and we appreciate his hard work!
Claribelle · 9 April 2025
Agent replied · 3 March 2026
Hi Claribelle,
Thank you so much for your kind words. We’re delighted to hear how well Matthew supported you and that his hard work made such a positive difference in securing the property you wanted. We’ll be sure to pass on your thanks to him, he’ll be so pleased!
Best regards,
The Kings Estates Team
★★★★★ 5/5
GoogleI have been using Kings Estates for property letting for many years now and can thoroughly recommend them to any landlord for the best service possible
Nicky · 27 August 2026
Agent replied · 27 August 2026
Thank you Nicky, we love working with you
★★★★★ 5/5
GoogleHad a truly excellent service from Kings Estates. A big thank you to Ed in finding and securing the property and to Fiona who made the process of referencing, simple, fast, and effective. Highly recommended!
Alex · 16 June 2026
Agent replied · 10 July 2026
Thank you, Alex! Ed and Fiona will be chuffed to be named, finding the right home and then making the referencing feel simple is exactly how it should be. Enjoy the new place, and thank you for recommending us., Kings Estates
★★★★★ 5/5
GoogleA big thank you to the team at ADM Locksbottom for all your assistance in selling my property in a challenging market. The service provided was fantastic from finding a purchaser to getting the sale completed. There were regular updates throughout and in particular following up solicitors and providing feedback. I would definitely recommend ADM and will be in touch should I buy/sell a property in the future
Steven · 22 June 2023
Agent replied · 22 June 2026
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe received outstanding service from Gemma and her team during an incredibly stressful sales process. Their unwavering commitment and timely communication were instrumental in successfully reaching the completion of our sale. We couldn't have done it without them!
NEHA · 15 January 2025
Agent replied · 5 January 2025
Thank you so much, Neha, for your kind words and for trusting Gemma and the team with your sale! We understand how stressful the process can be, and we’re thrilled to hear that our commitment and communication made a difference. It was an absolute pleasure working with you, and we’re so glad we could help you achieve a successful outcome. If you ever need assistance in the future, we’re here for you!
★★★★★ 5/5
GoogleI had a great experience with Kings Estates. Matthew was outstanding and kindly adjusted our booking due to train delays. He was very friendly and approachable on the day, making it a pleasure to communicate with him. Matthew is quick to respond and always happy to help with any questions. I would highly recommend Kings Estates.
Sintija · 16 March 2024
Agent replied · 17 June 2024
Hi Sintija,
Thank you for sharing your positive experience with Kings Estates! We're … More
★★★★★ 5/5
GoogleKings Estate was one of the best Realistate companies I have met so far. I had my viewing with Matthew coffill he was so professional and had great energy which made the experience a breeze. He took his time to explain everything. On …
Brittney · 3 October 2024
Agent replied · 17 June 2024
Dear Brittney,
Thank you for your wonderful review! We’re thrilled to hear that you had such a … More
★★★★★ 5/5
GoogleWe had a great experience purchasing our new home through Kings Estates in Tunbridge Wells. We’re especially grateful to Lauren Bennison, who was consistently responsive and supportive throughout the process. She kindly accommodated multiple viewings, both before and after our offer was accepted, and continued to be helpful even after completion, truly a testament to her generosity and dedication. Thank you, Lauren!
Minal · 9 October 2025
Agent replied · 13 March 2026
Hi Minal,
Thank you so much for your kind words and for sharing your experience. We’re delighted to hear that Lauren’s support, responsiveness, and dedication helped make your home purchase such a positive one. It’s wonderful to know she was able to assist you both before and after completion, we’ll be sure to share your thanks with her. Wishing you many happy memories in your new home!
Best regards,
The Kings Estates Team
★★★★★ 1/5
TrustpilotBeware of this company they will steal…
Beware of this company they will steal holding your deposit even though they know the property is not available and when you have a contract that is not yet expired with them.They also use a referencing agency named FCC paragon that will put tenants through rigorous scrutiny and end the they will collaborate with the estate agency to withdraw or fail your referencing check. THEY EVEN CHARGED ME A REFERENCING FEE THAT IS NOT STATED ON THE CONTRACT OF TENANCY (COT), as a way to avoid giving me my holding deposit that they breached the contract. They requested for 2 guarantors even though my earning is high and both guarantors have high earnings . DO NoT USE THIS AGENCY THEY WILL SCAM YOU AND STEAL YOUR DEPOSIT. THEY WILL CAUSE YOU DELAY AND UNNECESSARY STRESS AND IN THE End They WONT GIVE YOU THE PROPERTY. I intend to take legal action against them as they’re still holding to my deposit.If there is a rating less than zero I will have chosen it .
Veronica · 23 February 2025
Agent replied · 24 February 2025
Hi Veronica,We are Kings Estates, a family-run independent agency based in Tunbridge Wells, Kent. It looks like your review may have been intended for a different agency, as “Kings” is a common name in the property industry.Our website is: https://www.kings-estates.co.uk/Would you mind removing it and redirecting your review to the correct company?Thank you for your understanding
★★★★★ 5/5
GoogleMy wife and I have just completed on a house purchase in Tunbridge Wells (13/06/2024) and all of our dealings have been with Leya Wells. I cannot speak more highly of Leya, she was/ is truly excellent, her comms and super fast responses to all of my emails / queries was excellent and she always provided reassurance during what was a stressful time because of being in a chain. Leya kept me updated throughout and she is a real asset to Kings Estates, thank you so much Leya !
Charles · 19 June 2024
★★★★★ 5/5
GoogleMy recent purchase was made very easy thanks to Lauren and Tom at Kings, Tunbridge Wells. They helped throughout the process and even with questions I had after the move. Many thanks!
Cedric · 5 February 2025
Agent replied · 20 February 2025
Dear Cedric,
Thank you so much for your kind words! We’re delighted to hear that Lauren and Tom were able to make your purchase as smooth as possible and that they continued to assist even after your move. Providing great service and ongoing support is what we strive for, so it’s wonderful to know you had such a positive experience.
Wishing you all the best in your new home, if you ever need anything in the future, don’t hesitate to reach out!
★★★★★ 5/5
GoogleI cannot recommend the Kings Estates team highly enough. They were incredibly quick, efficient and thoughtful. They brought more than 20 potential buyers to the flat within a few months, despite a very difficult market, and since I could not be there, they responded by phone or email with details of each visit within 24 hours. They completed the sale smartly when a determined buyer arrived, and they were kindness personified throughout. What more could you ask?
Michel · 11 March 2025
Agent replied · 20 February 2025
Dear Michel,
Thank you so much for your incredibly kind words! We’re absolutely thrilled to hear that you had such a positive experience with our team. Navigating the market can be challenging, so we’re delighted that our approach, keeping you informed, acting swiftly, and ensuring a smooth sale, made all the difference.
It was a pleasure assisting you, and we truly appreciate your recommendation. Wishing you all the best for the future, and if you ever need anything, don’t hesitate to reach out!
★★★★★ 5/5
GoogleVery pleased with Kings Estates and the team! Special thanks to Belinda and Matthew who has been really responsive, helpful and kind throughout our lettings process and tenancy - making it all a personable and positive experience. It is …
Camilla · 3 October 2024
Agent replied · 20 February 2025
Dear Camilla,
Thank you so much for your wonderful review! We're delighted to hear that you’ve … More
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