Trusted Agent profile · Tunbridge Wells
Verified
★★★★★
358 reviews across 3 platforms
5 Mount Pleasant Road, Tunbridge Wells, TN1 1NT
Kings Estates's office in Tunbridge Wells, at 5 Mount Pleasant Road, is rated 4.8 out of 5 across 358 reviews on three platforms, including 342 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Kings Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
5/5
GoogleFrom start to finish the team were excellent. The sales progressor was outstanding. I needed an early completion date and she worked hard for me to achieve this. I fully recommend this company.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future Rosie. Kind regards, Lucy, Customer Relations.
5/5
GoogleYou absolutely can't fault the people from Kings Estates. From the first conversation to the last they were so supportive, knowledgeable and friendly. Nothing was too much trouble and every question, worry or enquiry was met with a fast and …
Dear Michael, Wow, what an amazing review! Thank you so much for your kind words. We’re … More
5/5
GoogleGemma was absolutely brilliant in dealing with a particularly demanding sale, but we knew we were in the right hands from the sale of a previous property she successfully sold for us and handled perfectly. Would highly recommend Kings if looking for a competent understanding estate agent which are few and far between.
Thank you for your kind words Claire, it was a pleasure to act for you again. Wishing you all the best for the future, Gemma
5/5
GoogleI cannot recommend Gemma and her team enough. They provided complete support throughout the whole selling process and were always on hand to assist. I wouldn't hesitate in recommending them and would only use Kings Estates again in the future. Thank you so much for all your help!
Thank you so much Becky! We really appreciate your business and would be delighted to assist you again in the future, in the meantime though, we hope you enjoy your beautiful new home for many years to come.
5/5
GoogleWe have recently sold our flat with Kings Estates and would highly recommend them. Most of our correspondence was with Tom and Lauren and they were both friendly, helpful and efficient keeping us updated of the progress at every stage.
Thanks for your kind words and feedback, Mary. It was a pleasure to assist you. Thank you for choosing to work with us. Best wishes, The Kings Estates Team
5/5
GoogleI cannot recommend the Kings Estates team highly enough. They were incredibly quick, efficient and thoughtful. They brought more than 20 potential buyers to the flat within a few months, despite a very difficult market, and since I could …
Dear Michel, Thank you so much for your incredibly kind words! We’re absolutely thrilled to … More
5/5
GoogleGemma and the team at Kings were fantastic when my elderly parents moved from a three-bed house to a retirement flat. Everyone who I came into contact with was professional and respectful. There was no 'hard sell' which was totally …
Thank you, Anna, moves like your parents' deserve extra care, and Gemma and the team will be really touched by this., Kings Estates
5/5
GoogleGreat service from Cerys and team. So glad we came across Kings Estate Tunbridge.
Thank you, Cerys and the team will be really pleased to hear this. So glad you found us too!, Kings Estates
5/5
GoogleWe recently bought a house that was listed with Kings. The viewings were really professional & informative. They made the whole process really easy, and were soo helpful with us as first time buyers. Thank you so much Gemma, Tom and the Team!
thank you Millie, it was great working with you, hope you are settling into your new home well. Best wishes
5/5
GoogleI am lucky to work with Kings Estates! I had few viewings and found flat what is really perfect for me. Thanks a lot Matthew for all your help and patience:) it is a pleasure to work with you!
Dear Valerie, Thank you for your lovely review! We’re so pleased to hear that you found the perfect flat and had a great experience with us. Matthew will be delighted to know that his help and patience made a difference for you. It was an absolute pleasure assisting you, and we wish you all the best in your new home! If you ever need anything in the future, don’t hesitate to reach out.
5/5
GoogleGemma and her team are very professional, always available to help and very supportive. Unfortunately, we had months of delay caused by seller's solicitors but Gemma was there to help chase the seller/solicitors to move things forward. She …
Thank you so much for your review Aarthy, I am so pleased we got you there in the end, it was definitely a rollercoaster of a transaction, but you and your husband were very patient and proactive and accordingly we worked through the … More
5/5
GoogleElizabeth at Kings was really helpful in our initial search for a property and responded quickly and efficiently to help us find a great property. Throughout our time in the property Jonny has been great at communicating with …
Thanks James, so pleased we could help you find a suitable property. Best wishes
5/5
GoogleA truly great service from start to finish. At the first meeting, Tom had done a research before. Everything was done well. The advice was balanced and thought through. They put our interest first and did not just push for a sale. Excellent in every way.
Thank you Robert, it has been a pleasure to work with you. All the best
5/5
GoogleI am thankful to Kings Estates for helping me in getting and securing the property in Pembury. Matthews guide me very well. Very polite and respectful staff. I got good response to my queries. 👍👍 …
Hi Nimish, Thank you for your kind review! We're glad to hear that Matthew and the rest of … More
5/5
GoogleKings Estate made the whole process very easy. Our contract signing was done digitally and we recieved a nice welcome pack upon moving in.
Thank you, Ryan, easy is the aim, and we're glad the digital signing and the welcome pack landed well. Happy home!, Kings Estates
5/5
GoogleWe have a number of flats in the Tunbridge Wells area and will always recommend Kings Estates. Mike and his team have always found good, quality tenants and are not in the business of quick, easy lets. They are realistic on pricing but will …
Thank you so much Zoe. It's a pleasure working with you and our life is certainly made easier when the properties are all done to such a good standard with great interior design! From us all - thank you again.
5/5
GoogleKings were incredible and fully supported us in buying our first home. I can't thank Michelle and the team enough for their hard work and dedication to our purchase. Would defo recommend!
Thank you Connor, so pleased we could help you buy your first home, we wish you many years of happiness there
5/5
GoogleA big THANK YOU to all the Kings team! I have been letting a few properties through Kings Tunbridge Wells for a couple of years now and would like to thank Mike and his sister Gemma in particular for their hard work to date, they have …
Thank you very much for your kind words and feedback! It is always a pleasure to work for you and hope to assist you again soon should the need arise. Thank you from all the Kings team!
5/5
GoogleMy wife and I have just completed on a house purchase in Tunbridge Wells (13/06/2024) and all of our dealings have been with Leya Wells. I cannot speak more highly of Leya, she was/ is truly excellent, her comms and super fast responses to …
Dear Charlie, Thank you so much for your fantastic review! We’re delighted to hear that you … More
5/5
GoogleMe and my partner having been with Kings Estates for 2 years now and we highly recommend their service. We were all instructed before the beggingin of the tenancy and we were supported all the way through. We had a few problems with the …
Dear Lana, Thank you so much for your lovely review! We’re thrilled to hear that you and … More
5/5
GoogleAfter 5 months of our property sitting on the market we decided to switch to Kings and they sold it within a week! The quality of the photos was outstanding and completely original. Gemma and the team could not have done more - friendly, …
Thank you for taking the time to leave a lovely review. Best wishes, Kings Estates
5/5
GoogleIt was a particularly hard time to be selling a property with Brexit and Covid both having an impact. However, David and the team remained positive and worked hard to eventually find the right buyers.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleKings handled the sale of our old property and the purchase of our new one. From valuation through to completion, Gemma was professional and tenacious. She combined business sense with empathy to get the right outcome for everyone, and was …
Thank you so much for your lovely review, we appreciate it and hope you and the family are enjoying your new home. All the best
1/5
GoogleHad a terrible experience with this branch. On Friday 26th December, I called asking for a home report for a property in Anson Avenue, Falkirk. Mr Graham picked up the call. He sent me the home report and then proceed to rudely interrupt …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Kings Estates, Tunbridge Wells won Gold.
