Hamptons Tunbridge Wells Sales reviews

★★★★★ 5/5

Google

Olivia was absolutely amazing and a breath of fresh air. She was really easy to talk to and understood our needs straight away. We had so many negative experiences with other agents prior to meeting Olivia. Everything she said she would do she did, and she did it straight away. I would highly recommend Hamptons simply because of our interaction with Olivia, and absolute credit to the company. Bravo 👏

Joe · 1 December 2024

★★★★★ 5/5

Trustpilot

Danish is by far the most helpful…

Danish is by far the most helpful estate agent I’ve met. As my property manager, he has handled every issue with patience, professionalism, and efficiency. No matter the concern, he always finds a solution quickly and ensures everything runs smoothly. His dedication, attention to detail, and willingness to go the extra mile truly set him apart. I highly recommend Danish to anyone looking for a reliable and proactive property manager!

Niki · 21 November 2025

★★★★★ 5/5

Trustpilot

Juan Elkington

Juan Elkington, based at the Maidenhead office has been an excellent Property Manager: professional, approachable, and highly responsive. He communicates clearly, deals with issues promptly, and makes everything as straightforward as possible. A pleasure to work with and a real asset to the team."

G · 5 October 2026

★★★★★ 5/5

Trustpilot

Property management

Hamptons have been acting for our let properties for several decades. They have always proved to be efficient, professional and competent. We are very comfortable in leaving our properties in their capable hands. Constance has been dealing with the day-to-day management and she is a delight to deal with. Thank you to both Constance and Hamptons.

Peter · 18 March 2026

★★★★★ 5/5

Trustpilot

Very pleased

We’ve been renting a flat for over a year with Hamptons and I’m very pleased with the management. Any issues that have come up I was in direct contact with the property manager Patryk L. He would always respond promptly and was very thorough with getting issues resolved.

Andreina · 3 September 2026

★★★★★ 5/5

Trustpilot

Hamptons - Excellent Tenant Experience

Hamptons look after the rental property I have occupied for 4 years now. I mainly engage with Daniel, who is extremely responsive and and courteous, but I have to say that every touch point with Hamptons, from the initial viewing, to the contract, and the annual property checks has always been handled with a high degree of professionalism.

Michael · 26 June 2026

★★★★★ 5/5

Trustpilot

Hamptons Canary Wharf office team

Hamptons Canary Wharf office have let and managed my property for the last few years and have never let me down. Laura and her team are hard working and always on hand with professional advice and assistance. My property manager, Charlie has been brilliant, always proactive and understanding and finding the best solution for myself and my tenants.

Damsel · 19 February 2026

★★★★★ 1/5

Trustpilot

Scam company they tried to scam me out…

Scam company they tried to scam me out of £250 for a deposit their staff member Gytis Petkauskas is very unprofessional and rude was harassing me to make a payment to their company then when payment was done tried to trick me to make a payment to a different company and not return my payment be very careful of these guys dodgy as hell he was quick to take my money but somehow doesn’t know how to use his phone when it comes to retuning my payment SCUM

Cameron · 18 July 2025

★★★★★ 5/5

Trustpilot

Apartment 5 West Wing SL4 3TD Windsor

We moved our property at SL4 3TD Apartment 5 West Wing at Windsor almost 1.5 years ago. The property is lovely and managed by Hamptons with excellent care. Of course, as everybody faces, we had some small issues. Whenever we contact our Property Manager Patryk, he solves problems with professionalism and responds to all questions/inquiries as soon as possible.

Mustafa · 2 June 2026

★★★★★ 5/5

Google

Really glad to be working with the team at Hamptons TW! Super responsive and honest when I had some tough questions about my new rental. Would definitely recommend them and thrilled they put me in touch with Key Currency to save me money moving money from the USA!

FA · 10 August 2026

★★★★★ 5/5

Google

Recently had to move property so I registered with multiple agencies in the Tunbridge Wells area. The majority didn’t even get back to me but Olivia at Hamptons did. She has been an absolute gem! She’s regularly kept in contact and taken it upon herself to find us somewhere lovely to live. I can’t thank Olivia enough for making this stressful time somewhat painless. I thoroughly recommend Hamptons!!

Matt · 24 September 2024

★★★★★ 5/5

Google

The team at Hamptons in Tunbridge Wells have been brilliant from start to finish. They have gone the extra mile to make the sales process smooth, calm and efficient. They are a pleasure to work with on a personal level and I have no hesitation in recommending them. Thank you to everyone involved with our move.

Suzy · 10 June 2026

★★★★★ 5/5

Trustpilot

Very efficient

Very efficient and responsive to requests from our tenants and sourcing the correct tradesmen to sort issues in a quick and timely manner and at a competitive cost. Particular mention to Mandy and Patryk who are superb

Anna · 30 September 2026

★★★★★ 5/5

Google

Deborah Hancock, Stephen Allen, and all the administrative team at Hamptons were helpful and efficient, and kept me informed during the nearly a year that my ill brother's flat was on the market prior to it finally being sold.

David · 10 September 2026

★★★★★ 5/5

Google

All staff were very helpful and efficient Our contact was Steven who went out of his way to get us an early viewing to answer all our questions which were plenty and went above and beyond to help us proceed with our buy

John · 10 August 2026

★★★★★ 5/5

Google

We purchased our New Home with Hamptons in Tunbridge Wells in 2016 However due to work circumstances, we had to move abroad, so we placed our trust and home to the letting team at Hamptons Tunbridge Wells Over the years the level of service has been very professional however we must commend the Property Management team specifically Emma Martin who has been exceptional in managing the issues at our property which made us feel reassured that our home is being taken care off no matter what the circumstances. Emma's communication, availability & professionalism has been exceptional and its been a pleasure to deal with her as she has managed to take care of our home instantly when any issues or crisis occurred, Emma has been on hand to deal with it promptly and efficiently Thank so much for your hard work Emma and well done!

Chris · 25 October 2023

★★★★★ 5/5

Google

I have dealt with the team at Hamptons Tunbridge Wells for a few years now culimiating in the purchase of a wonderful home this month. Stephen has been professional and excellent throughout the process and is a credit to the business. Fiona and the lettings team equally always deliver a prompt, professional and friendly service for our buy to let. A pleasure to deal with an Agency who actually understands property combined with a a high level of customer service.

Richard · 25 October 2023

★★★★★ 5/5

Google

This is the second time we’ve used Hamptons to sell a house. We wouldn’t go anywhere else. Andrew, Steve and Chris provided us with exceptional service yet again. The team know the local property market inside out, and have a wealth of useful advice for anyone selling or buying in the area. We were supported throughout the sale process and one of the team was always available to speak to when needed. Thank you again for aiding with the smooth selling process of our house and making it as stress free as possible. Would highly recommend!

Sonja · 10 October 2025

★★★★★ 5/5

Trustpilot

The very fast and efficient response I…

The very fast and efficient response I got from Max Barnes when my boiler broke down leaving me with no hot water or heating was first class. Max was quick to act and to keep me informed of what was happening with the repair. Great service.

Ian · 17 March 2026

★★★★★ 5/5

Google

We recently bought and sold through Hamptons, and we couldn’t have asked for a better experience. Chris, Andrew and the wider team were absolutely brilliant from start to finish. They kept us fully informed throughout the process, offered valuable support and advice, and most importantly built real trust along the way. Their professionalism combined with a personal touch made the whole journey smooth and reassuring. We would wholeheartedly recommend Hamptons to anyone considering buying or selling, they truly go above and beyond.

M · 26 September 2025

★★★★★ 5/5

Google

Fiona, Bailey, Olivia and Stephanie on the lettings team found us a variety of appropriate potential tenants for our barn conversion quickly and efficiently. They organised high quality marketing materials and hosted viewing visits while being accessible for advice and pragmatic and helpful around various issues. Documentation was clear and delivery efficient. Many thanks to you all.

Simon · 28 October 2024

★★★★★ 4/5

Google

We used Hamptons to find out home when I was 30 weeks pregnant with our first born - they were brilliant in helping us find the house we wanted! A couple of things weren't ready for us at the start of our tenancy eg walls wuich had to be painted, which was unfortunate. However since then, our property manager Emma has been brilliant with helping us get everything sorted and fixed should problems aside! Thanks Hamptons!

Megan · 25 October 2023

★★★★★ 5/5

Google

I had a very good experience with Ben and the team. They helped me find a great rental property, and were friendly and responsive to my queries and requirements. Thanks!

R · 17 September 2025

★★★★★ 1/5

Trustpilot

Hamptons Letting Agents APALLING

Hamptons Letting Agents are absolutely apalling. Our entire 4 year tenancy was a struggle, with Hamptons being endlessly inefficient at resolving any issues, particularly in regards to property maintenance and upkeep. Eventually we were unceremoniously told we had to leave the property unexpectedly as the landlord was selling, in a very rude and blunt manner with no sympathy or empathy for the fact that they were removing someone's home from under them, completely without warning. To make it worse, the return of the deposit has been a nightmare from start to... well I'm not sure it will ever finish. We've chased continuously from the end of tenancy and it has now been 2 months and still no return. The deductions listed are utterly absurd (95% of the deposit), with absolutely no acknowledgement of fair wear and tear, the numbers clearly plucked out of the air (£60 for a £5 polyfilla job for example, and an attempt to charge us for an issue which is clearly visible in an image of the property from 11 years ago) and a blatant disregard for rental standard and wear and tear. in addition to this, 2 months later and the landlord is randomly creating issues to add on to the deductions, which were not present at check out nor previously mentioned. Whenever we request the money back or ask that the return of the deposit be treated with some sense of priority or urgency we are simply told "There is no legal timeframe in which we need to return the deposit." We have now instigated the TDS dispute service as at least we will have the legal time frame Hamptons are so concerned about. Absolutely unbelievable, if you have any choice in the matter, do everything you can not to rent with Hamptons. I extend this advice to landlords too, if you want happy tenants and positive recommendations - choose someone else.

Laurie · 3 July 2023