Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPatryk Property Manager
Patryk has been my property manager for three years and he’s always very professional. He communicates well, regularly keeping me updated on issues, from start to finish.
Miss · 23 September 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave such a lovely review.
We're delighted to hear that Patryk has looked after you so well over the past three years. His professionalism, communication and commitment to keeping clients informed are qualities we greatly value, so it's wonderful to hear that this has consistently been your experience.
We'll make sure your feedback is passed on to him, as I know he'll really appreciate it.
Thank you again for your continued support and for sharing your experience with us.
★★★★★ 5/5
TrustpilotPatryk Lehmann has been a fantastic…
Patryk Lehmann has been a fantastic property manager throughout my tenancy. He’s always responsive, helpful, friendly and has made my rental experience smooth and stress free.
Sam · 23 September 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave such a lovely review.
We're delighted to hear that Patryk has made such a positive impact throughout your tenancy. Being responsive, approachable and reliable are all qualities we know are so important when renting a home, so it's wonderful to hear that he has helped make your experience smooth and stress-free.
I'll make sure your kind comments are passed on to Patryk. I know he'll be genuinely pleased to hear how much his support has been appreciated.
Thank you again for your feedback and for sharing your experience with us.
★★★★★ 5/5
TrustpilotHamptons excellent service
I have had a very positive experience dealing with Danish Ashraf at Hamptons. Danish has been professional, responsive and extremely helpful throughout, dealing with queries promptly and keeping me updated whenever required.
Paulo · 3 August 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave such a wonderful review.
I am delighted to hear about your positive experience with Danish. Providing professional, responsive and proactive service is something we strive for, and it is fantastic to know that Danish's communication, dedication and willingness to assist have made such a positive impact.
I will ensure your kind feedback is shared with Danish and his manager, as I know he will be pleased to hear that his efforts have been recognised and appreciated.
We are also incredibly grateful for your loyalty over the past ten years. Your continued trust in Hamptons means a great deal to us, and we are delighted that you remain happy with the service you receive.
Thank you again for your recommendation and for taking the time to share your experience. We look forward to continuing to support you for many years to come
★★★★★ 5/5
TrustpilotNicole Drakket is Top of the line elite property manager
Huge shoutout to Nicole Drakket at Hamptons. Throughout my tenancy, Nicole has been exceptionally supportive, communicative, and truly goes above and beyond to help navigate issues as quickly as she can.
Irene · 7 August 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave such a lovely review.
We are delighted to hear about your positive experience with Nicole. Providing a high level of customer service is extremely important to us, and it is wonderful to know that Nicole's patience, professionalism and commitment to keeping you informed have made such a positive impact throughout your tenancy.
Your kind words will be shared with Nicole and her manager, and I am sure they will be greatly appreciated.
Thank you again for your feedback, and we wish you all the very best for the future.
★★★★★ 5/5
GoogleMy partner and I had a fantastic experience with the Hamptons team. Kiara was extremely efficient, always providing clear answers and prompt support to all of our queries. The entire process was smooth and well-managed. We highly recommend the Hamptons team and absolutely love our new home!
Erika · 10 April 2026
Agent replied · 10 October 2026
Thank you for your kind words, we are thrilled to hear about your positive experience with the Hamptons team and that you love your new home! Our goal is to always provide efficient and prompt support to all of our clients. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotStress-free management from Anca Ciobanu
Anca Ciobanu has been managing our flat in Putney for 4 years and provides excellent customer service. Anca is very knowledgeable and responds to any issues or queries very quickly. There are many compliance issues nowadays and again, we are informed of any updates which are handled promptly. Thank you Anca
M · 9 October 2026
★★★★★ 5/5
GoogleAdam Jeddo is excellent! He’s very much listened to our wishes and is doing everything he can to find us the right property!
Lily · 10 September 2026
Agent replied · 10 October 2026
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotI would like to provide feedback for Danish Ashraf from Hamptons
I would like to provide feedback for our Property Manager Danish Ashraf who we have worked with for over 8 months. He has a very friendly open manner , is easy to get hold of, very responsive and is very understanding of a landlords needs and perspective. He is very professional and experienced in his field. He remains calm under pressure, can be assertive when necessary, is very organised and you can rely on him and trust that he will get things done. He takes control of things for you , is constructive in finding solutions and making helpful suggestions in order to get things done. He is a good communicator keeping you informed on what’s going on at all times , and has a great sense of humour!
Louise · 12 July 2026
Agent replied · 22 September 2026
Thank you for taking the time to share such detailed feedback about Danish.
We're delighted to hear that your experience working with him over the past eight months has been so positive. It is wonderful to know that his friendly and approachable manner, responsiveness, professionalism, and dedication have made such a difference. We're especially pleased that you value his ability to remain calm under pressure, communicate effectively, provide practical solutions, and keep you informed throughout the process.
Your comments about his organisation, reliability, understanding of a landlord's perspective, and sense of humour are greatly appreciated and will be shared with Danish and his managers.
Thank you again for your kind words and for recognising Danish's hard work and commitment
★★★★★ 5/5
TrustpilotGreat experience overall
I had a great experience overall. Any questions or issues I had were dealt with quickly, and communication was always prompt and helpful. Thank you to Danish Ashraf for the support throughout the process.
Rashed · 26 June 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave such positive feedback.
We are delighted to hear that you had a great experience and that any questions or issues were dealt with quickly and efficiently. Providing prompt, helpful communication is something we strive for, so it is wonderful to know this was reflected in your experience.
A special thank you for recognising Danish Ashraf for the support provided throughout the process. I am sure they will be pleased to hear your kind comments.
We wish you all the best i and thank you for choosing Hamptons.
★★★★★ 5/5
TrustpilotI have been a client of Hamptons in Reigate for many years…
I have been a client of Hamptons in Reigate for many years renting out my semi furnished property. I am extremely satisfied with the service. Their staff are very attentive. Athena and Jessica do an outstanding job at finding the best tenant for the property and ensuring the whole rental process goes smoothly. And similarly once rented property management presently handled by Conny has been really excellent, making sure that any issues are promptly reported and then get fixed. So all in all I can highly recommend Hamptons.
Graham · 12 March 2026
★★★★★ 4/5
TrustpilotRemoval of Canting Tree Close to Shed and Fence
We had struggled to find someone capable/willing to remove a large canting tree at the very end of our garden, next to a shed and a fence. Mandy Dorta thought outside the box and managed to achieve this through someone, quite rightly, she thought could achieve this. If the tree had come down it would have caused serious damage but Mandy Dorta was proved right as the chosen person did a very difficult job very well, especially given the lack of parking outside the house. Thank you Mandy.
Sandra · 12 March 2026
★★★★★ 5/5
GoogleWe’re still searching for the right property, but Adam has been brilliant throughout. He’s incredibly proactive, professional and always goes the extra mile to find and show us suitable properties. We really trust him and feel very lucky to have him helping us with our search. Couldn’t recommend him more!
Naweed · 3 October 2026
★★★★★ 5/5
GoogleWe have completed our move into our dream house in Crowborough thanks to Ben from Hamptons. Ben helped through the whole process with professionalism, constant updates and a huge amount of charm. He went out of his way to ensure we secured our English mansion. We cannot speak highly enough about our experience. We want the thank Ben and team in making this dream move possible.
Chris · 17 September 2025
Agent replied · 17 October 2025
Thank you so much for your kind words! We're thrilled that Ben and our team at Hamptons were able to help make your dream move to Crowborough a reality. We truly appreciate your business and wish you all the best in your new English mansion. Congratulations! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe team and Ben Wragg were very professional, proactive, responsive, and friendly. I would recommend their services highly.
Michael · 26 September 2026
Agent replied · 10 October 2026
Thank you for your brilliant 5* review! We are thrilled to hear that our team, especially Ben, provided excellent service. We pride ourselves on being professional, proactive, responsive, and friendly. Thank you for recommending our services. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotHampton has been my letting agent for…
Hampton has been my letting agent for many years. Recently I have been contracted with Hamptons again as I move out of my flat. Monika has been assigned to be my property manager since 2022 and I find her great in her job. She is personal, attentive and approachable professional. Despite I may have some difficult ask, she can handle them well. I have been sticking to Hamptons so far partly because of her and I know I can trust her to take care of my property appropriately.
Angeles · 20 February 2026
★★★★★ 5/5
GoogleWe’ve been very happy with our recent experiment with Hamptons acting as agent for the sale of property in Tunbridge Wells. We felt they did a great job in finding potential buyers, discussing the pros and cons, and going the extra mile in doing their due diligence on the underlying chain to ascertain potential risks of it breaking.
At no time did we feel pressured to accept an offer and would recommend.
Rvsjt · 10 August 2026
Agent replied · 10 October 2026
Thank you for taking the time to share your positive experience with Hamptons! We are thrilled to have provided you with excellent service and helped you find potential buyers for your property in Tunbridge Wells. Our team always goes above and beyond to ensure a smooth and thorough process for our clients. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAdam is an excellent and patient salesperson. Aside from myself, if I have any clients looking to buy a property, I will definitely recommend Adam. He’s truly outstanding.
Qiuxia · 10 July 2026
Agent replied · 10 October 2026
Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleBen was very helpful and informative throughout the process. Would very much recommend him and Hamptons TW.
Dylan · 10 September 2026
Agent replied · 10 October 2026
Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleVery happy with the service I received from the Tunbridge Wells team. Especially Stephen who helped me keep a calm head during the negotiations. Many thanks.
Richard · 10 July 2026
Agent replied · 10 October 2026
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWonderful experience with the lettings team. They have been friendly and incredibly helpful throughout. Particular thanks to Olivia and Emma who were particularly patient and understanding, managing to seamlessly sort out various complications for us at each stage. Can thoroughly recommend.
Thomas · 10 March 2026
Agent replied · 10 October 2026
Thank you so much for the kind words! Our team strives to provide top-notch customer service, and we're glad that Olivia and Emma were able to assist you. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotWe've had a really good experience with…
We've had a really good experience with Hamptons. Our property manager, Harjeet Kaur Arla was exceptional throughout our tenancy. She was always very kind, professional, and incredibly responsive whenever we had any issues. During the busy end-of-tenancy process, she was particularly helpful, promptly providing cleaning company recommendations and ensuring we received the urgent letter we needed for our son's school application. Her support made our move-out smooth. Highly recommend her, and Hamptons.
Meghana · 10 March 2026
★★★★★ 5/5
GoogleSuper fast to respond, not just on first enquiry. Followed up and did what they said they would do. Everyone encountered was super helpful, going out of their way to help. Thank you Ben and team!
Charlene · 10 April 2026
Agent replied · 10 October 2026
Thank you so much for your positive review! We pride ourselves on providing speedy and reliable service, and we are thrilled to hear that you had a great experience with our team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotSelen has been our property manager for…
Selen has been our property manager for several years and she always provides an excellent and responsive service when we raise issues with the flat with her.
Ryan · 16 June 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave a review.
We are delighted to hear that Selen has consistently provided you with excellent service over the years. We understand how important it is to have a property manager who is responsive and supportive when issues arise, and it is wonderful to know that Selen has been able to deliver this for you.
Your kind feedback is greatly appreciated, and we will be sure to share your comments with Selen and her management team. Recognition such as this means a great deal and reflects the high standards of service we strive to provide.
Thank you once again for your continued trust in Hamptons.
★★★★★ 5/5
TrustpilotDanish is always supportive to me.
Danish is always supportive to me.
Thank you very much!
Gaku · 6 October 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave a 5 star review.
We are delighted to hear that Danish has provided such consistent support and made a positive difference to your experience. Delivering helpful, reliable and attentive service is something we value greatly, so it's wonderful to know that Danish has demonstrated these qualities.
Your kind feedback means a great deal to us, and we will be sure to pass your comments on to Danish.
Thank you again for your support and for choosing Hamptons.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
