Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCall Ben Wragg for the best service in Tunbridge wells! Whether you are letting out your property or looking to rent somewhere for yourself.
I was recommended Ben by a friend who said he was a lovely man. I was sceptical at first, as I have had bad experiences with agents in the past, but it’s fair to say he’s fully changed my perspective.
We need more people like Ben!
Sam · 10 June 2026
Agent replied · 10 October 2026
"Thank you so much for your great 5* review! It's always our goal to provide the best service possible and we're thrilled to hear that we were able to exceed your expectations. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotHamptons managed the letting of a…
Hamptons managed the letting of a Battersea house on my behalf for five years, and did so with professionalism, and astute commercial acumen. I would wholeheartedly recommend them for this role. In recent years, Olivia Gadd has been my point of contact, and she has exemplified the values described above. Thank you.
XNCV · 7 October 2026
Agent replied · 10 October 2026
Thank you for your wonderful review and for trusting Hamptons with the management of your Battersea property over the past five years.
We're delighted to hear that you found our service professional and commercially focused throughout your time with us. It's especially rewarding to know that Olivia provided the high level of support, expertise and communication that we strive to deliver to all our landlords. We will be sure to pass on your kind feedback to her.
Thank you again for your recommendation and for taking the time to share your experience.
★★★★★ 5/5
GoogleAs newcomers to the world of property rentals, I was surprised by the varying range of attitudes from the agents we spoke to. Some were openly rude and dismissive, others just disinterested. However, when we spoke to Olivia and the Hamptons Tunbridge Wells team we realised that we had reached the best of the best! Not only was Olivia helpful, charming and enthusiastic, the property was of equal high quality (and we have gone ahead and moved in today!). Throughout the entire process, the team have gently guided us though the paperwork and requirements , and it has been an absolute pleasure working with them. A very sincere thank you from both of us, you have been amazing and it is very much appreciated.
Hamish · 10 March 2026
Agent replied · 10 October 2026
We are thrilled to hear about your positive experience with our team at Hamptons Tunbridge Wells! We take pride in providing top-notch service and high-quality properties for our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleA HUGE thank you to Deborah, Steve and the whole team at Hamptons for getting us over the "finishing line" in what has been a rather complicated transaction. Throughout the whole procedure they remained very positive and helped us achieve our goal of owning our dream property in Tunbridge Wells. Definitely 6 Gold Stars!!
Tony · 10 September 2026
Agent replied · 10 October 2026
Thank you for your kind words and 6 Gold Stars! We are thrilled to have helped you achieve your goal of owning your dream property in Tunbridge Wells. It was a pleasure working with you and we appreciate your trust in us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMy mother and I have just completed a purchase with Hamptons and despite tricky times and a very testing chain, Stephen at Hamptons went above and beyond to help this run as smoothly and as quickly as possible. Stephen was brilliant to deal with and was particularly kind to my mother who had lost her husband. I wish all estate agents could take a leaf out of Stephens book! Thank you.
Kathryn · 10 May 2026
Agent replied · 10 October 2026
Thank you for choosing Hamptons for your recent purchase! We are thrilled to hear that Stephen provided exceptional service and made the process as smooth as possible. We strive to go above and beyond for our clients, especially during challenging times. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI let my flat through Hamptons and can honestly say they are the nicest agents I have dealt with. They are super friendly and have the loveliest properties. I would not hesitate to buy or let through them - both lettings and sales are great teams! Special shout out to Emma and Olivia from the team who have helped me through my first time let :)
Holly · 10 June 2026
Agent replied · 10 October 2026
Thank you so much for the kind words! We are thrilled to hear that you had a positive experience with our team at Hamptons. We strive to provide the best service to all of our customers, and it makes us so happy to know that we have exceeded your expectations. We will be sure to pass along your special shout out to Emma and Olivia. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotProfessional and courteous.
Our service is what you would expect from a long established professional company. A quick response to every issue and good follow up with contractors. Good notice period for routine annual inspections. Our property manager Andzelika Pilewska is always courteous and helpful.
Peter · 7 October 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave such a positive review.
We're delighted to hear that our service has met your expectations and that you've found our team responsive, professional and proactive in managing any issues that arise. Providing clear communication, coordinating contractors effectively and giving plenty of notice for routine inspections are all important parts of the service we strive to deliver.
It's particularly rewarding to know that your property manager has been courteous and helpful throughout. We greatly appreciate your feedback and your continued trust in Hamptons.
★★★★★ 5/5
TrustpilotGreat Service
Hamptons have been managing my property in Windsor for a number of years with great service. Big shout out to Patryk Lehmann, my property manager, for fast response, getting things done and giving both my tenants and myself a great experience. Thank you.
Mr · 23 September 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that you've enjoyed a positive experience with Hamptons over the years and that Patryk has provided such a high level of service. It's great to know that his responsiveness, proactive approach and commitment to both you and your tenants have made a real difference.
We'll be sure to pass your kind words on to Patryk. I know he'll be genuinely pleased to hear that his efforts are so appreciated.
Thank you again for your continued trust and support. We look forward to continuing to work with you for many years to come.
★★★★★ 5/5
TrustpilotOur property manager Patryk has been…
Our property manager Patryk has been great, quick to reply, easy to talk to, and sorts any issues raised quickly. All in all he has delivered a constant, professional and proactive approach. He has made the whole process of renting hassle free.
Mo · 23 September 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave such a positive review.
We're delighted to hear that Patryk has made your experience of renting both straightforward and stress-free. Providing clear communication, responding promptly and proactively dealing with issues are all things we strive for, so it's wonderful to know that Patryk has consistently delivered that level of service.
We'll be sure to pass on your kind comments to him. I know he'll be really pleased to hear that his hard work and dedication have had such a positive impact.
Thank you again for your feedback and for choosing Hamptons.
★★★★★ 5/5
GoogleThis Agent's service has been first class throughout. Kiera is a superb asset to the organisation. She has been very professional, extremely competent, friendly, diligent and efficient. She has responded to any query in very prompt time. Keep up the great work.
Steve · 10 September 2026
Agent replied · 10 October 2026
Thank you so much for your wonderful 5* review! At our organization, we strive to provide top-notch service, and we are thrilled to hear that Kiera has exceeded your expectations. We appreciate your feedback and will continue to work hard to deliver excellent service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotNew Landlord
As a new Landlord, Hamptons have been so helpful in guiding us through the process, finding tenants and managing the property for us Andzelika has been particularly helpful, nothing is ever too much trouble. Highly reccomend!
Kirsty · 5 October 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that your experience as a new landlord has been such a positive one. Letting and managing a property for the first time can feel daunting, so it is fantastic to know that the team has been able to guide you through the process and provide the support you needed.
We're especially pleased to hear your kind comments about Andzelika. Providing responsive and helpful service is something we pride ourselves on, and it's wonderful to know that nothing has been too much trouble for her.
Thank you again for your recommendation and for choosing Hamptons. We look forward to continuing to support you with your property in the years ahead.
★★★★★ 5/5
GoogleWe recently rented a flat through Ben at Hamptons and had an amazing experience from start to finish. As an overseas tenant, we truly appreciated Ben’s prompt and clear communication throughout the process. He was incredibly patient, thorough in explaining every detail, and guided us seamlessly through each step. Thanks to his efficiency, everything was settled smoothly.
We also want to extend our thanks to Nikki and the property management team, who were equally helpful and responsive in resolving maintenance issues swiftly. Their professionalism and support made the entire experience stress-free.
We’re absolutely delighted with the service from Hamptons and wouldn’t hesitate to recommend them to our friends.
Chan · 2 November 2025
Agent replied · 9 November 2025
Thank you for your wonderful review! We're so glad that Ben and our property management team were able to provide you with a stress-free and seamless rental experience. Your satisfaction is our top priority and we truly appreciate your recommendation to your friends. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotHamptons in Maidenhead have managed…
Hamptons in Maidenhead have managed several properties for me over the past ten years. The service I have received from the entire team and in particular from Harjeet Kaur has been extraordinary; attention to detail and super-efficient, many times going above and beyond expectations. I can highly recommend their all-round management services!
Chris · 17 June 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave such a wonderful review and for your continued trust in Hamptons over the past ten years.
We are delighted to hear that you have been so pleased with the service provided by our Maidenhead team. Delivering a professional, efficient, and reliable property management service is extremely important to us, and it is fantastic to know that this has been reflected in your experience.
We are especially grateful for your kind comments about Harjeet Kaur. Her dedication, attention to detail, and commitment to going above and beyond for our clients are qualities we greatly value, and we will be sure to share your feedback with her and the wider team.
Thank you once again for your recommendation. We truly appreciate your support and look forward to continuing to assist you with your properties for many years to come.
★★★★★ 5/5
GoogleSteve has been our estate agent twice now and I couldn’t recommend him highly enough. So proactive in finding us viewings, and keeping us up to date throughout the process. Buying and selling is stressful, but Steve genuinely makes it that much easier. Big thank you from us!
Lizzie · 10 July 2026
Agent replied · 10 October 2026
Thank you for your terrific 5* review and for your complimentary comments and recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
TrustpilotNever order online
I ordered food thursday for home delivery, 20 minutes later i get a call to say they aren't making pizza . I asked for my money back and was told by the alleged manager that would be done. It is 5 days and when I called today I was told a manager would call me in 1hr and half, 3 hrs later no call I call back and told hold the line let me call the manager and was cut off. Called again and told the manager is too busy to deal with me, Absolutely disgusted with the level and lack of responsibility and customer care shown.
Nicola · 5 October 2026
Agent replied · 10 October 2026
We're sorry to read about your experience and understand your frustration.
However, we believe this review may have been posted on the wrong business profile. Hamptons is a residential estate and lettings agency, and we do not provide food delivery or takeaway services.
We would encourage you to check the business you intended to review and contact them directly so they can investigate this matter for you.
★★★★★ 5/5
GoogleThrilled to meet a member of the Hamptons letting team and initial contact from Olivia.
From the outset felt comfortable and clearly communicated with.
Gratitude for your friendly professionalism, simple, factual, so commendable.
Even from the initial point of walking into your office and signing up with my letting needs; I felt very valued. Also, being kept in touch with was really admirable and impressive.
The professionalism and welcoming attitude in the office gave me confidence, and I felt listened to.
I have recommended Olivia at Hamptons to a friend and colleague who be shortly looking for properties.
Commendable and recommendable!
Kathryn · 17 September 2025
Agent replied · 17 October 2025
Thank you so much for your kind words and for choosing Hamptons. We are thrilled to hear that you had a positive experience with our team, especially with Olivia. Our goal is to provide a simple and professional service, and we are glad that we were able to make you feel valued and listened to. We truly appreciate your recommendation to your friend and colleague. Thank you for making us commendable and recommendable! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAs a first-time landlord preparing to move abroad, I was naturally a little apprehensive about the process of letting my property. Olivia and the team at Hamptons were absolutely excellent from start to finish.
Olivia led everything with efficiency, keeping me informed throughout and making the whole experience completely seamless. The team were professional, friendly, and always happy to help with any questions I had.
Thanks to their hard work, the property was let off-market, and we have lovely tenants lined up to move in later this month. I couldn't have asked for a smoother experience.
I would highly recommend Olivia and the Hamptons team to anyone looking for a reliable and professional letting agent.
Kimberley · 10 June 2026
★★★★★ 5/5
GoogleHad a great experience with Hamptons Property Management. The overall service has been professional, responsive, and reliable.
A special mention to Nikki Cullen, who is our property manager, She is always prompt, takes care of issues efficiently, and keeps track of everything until it’s fully resolved.
Highly recommend Hamptons and Nikki Cullen for their great service!
Mahesh · 10 April 2026
Agent replied · 10 October 2026
Thank you for the glowing review! We're so happy to hear that you had a great experience with our team, especially with Nikki as your property manager. We pride ourselves on providing prompt, efficient, and reliable service and we're glad that we were able to meet your expectations. Thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotThank you Hamtptons Balham
I would like to warmly recommend Bernardo and Tiffany at Hamptons Balham. They have been helpful, kind, informative, supportive in a very stressful moment - finding a new home.
Thank you, you have made it enjoyable. Maria
Maria · 13 August 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave such a lovely review.
We are delighted to hear that Bernardo and Tiffany provided such helpful, kind and supportive service during what can often be a stressful time. Finding a new home is a significant milestone, and it is wonderful to know that their professionalism, guidance and communication helped make the experience both enjoyable and positive for you.
Your feedback will be shared with Bernardo, Tiffany and the wider Balham team, who will be thrilled to receive your recognition.
Thank you again for your recommendation, and we wish you every happiness in your new home.
★★★★★ 5/5
GoogleI don’t normally write reviews, but Adam has been excellent. He’s been proactive in showing me new properties as they came onto the market. Overall, I’ve had a great experience with Hamptons and would highly recommend Adam to any first time buyer.
Jannat · 10 July 2026
Agent replied · 10 October 2026
"Thank you for taking the time to write this review! We're so happy to hear that Adam exceeded your expectations and helped you find your dream property. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleVery happy with Hamptons, found a tenant in four hours and completed move into property within a short while. Kiara was very helpful and was always very supportive and nothing was too much trouble. Thank you to the team at Hamptons Estate
Bal · 10 July 2026
Agent replied · 10 October 2026
We're thrilled to hear about your positive experience with us at Hamptons Estate. Our team always strives to provide fast and efficient service to our valued clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe recently had the pleasure of working with Olivia and her team of Fiona & Ben at Hamptons Tunbridge Wells during our property search. From the beginning we set out very particular parameters for them, in short, to find us a unicorn; the perfect home on the perfect grounds in a magical village. Immediately Olivia and her team dug in, sorting through a vast number of properties, visiting them in advance to be sure they fit our brief, taking and sending videos to get our thoughts, even mapping out our train routes & collecting us at each station. Beyond being utterly professional, thorough and exacting, they were honestly so lovely to spend time with, that we walked away from the experience feeling we'd made real friends. We cannot recommend this team highly enough and would always be delighted to work with them in the future.
Bean · 18 August 2025
Agent replied · 17 October 2025
Thank you so much for your kind review! It was an absolute pleasure assisting you in your property search and we're thrilled to have found your perfect home. We're glad you had a great experience with our team and we look forward to working with you again in the future. Thank you for choosing Hamptons Tunbridge Wells! Kind regards, Maggie, Customer Relations.
★★★★★ 5/5
GoogleI wanted to take a moment to thank Stephen, Tunbridge Wells, for his outstanding support. From start to finish, he was incredibly helpful, professional, and approachable.
His friendly manner and genuine willingness to help made what could have been a stressful experience feel seamless and positive. I truly appreciate the care and effort he put in, and I would not hesitate to recommend him to anyone looking for excellent service.
Thank you, Stephen, for all your help!
Christina · 17 September 2025
Agent replied · 17 October 2025
Thank you for your kind words about Stephen and his exceptional customer service. We're thrilled to hear he was able to provide seamless and positive support. We truly value our customers and are glad we could exceed your expectations. Thanks for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotPatryk from Hamptons Windsor has been great
Patryk from Hamptons Windsor has been our property manager for the last 12 months and I have been pleasantly surprised on his professionalism, follow-up and quality of work
Benn · 30 September 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave such a lovely review.
We're delighted to hear that Patryk has provided such a positive experience over the past 12 months. His professionalism, attention to detail and commitment to keeping things moving are qualities we know our clients value, so it's wonderful to see this reflected in your feedback.
Thank you again.
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