Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRecently moved to a new place through AB and I can highly recommend them. Immy is a young talented negotiator and her service is excellent
Good luck Immy
Medha · 26 March 2025
Agent replied · 23 October 2024
Thank you Medha for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI came in to enquire about a house I saw, Alana and Immy were very helpful and answered all the questions I had to ask
Alfie · 26 March 2025
Agent replied · 26 August 2024
Many thanks for your kind words and excellent 5* review Alfie. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCalled around lots of letting agents and Georgie was the first one who took the time to explain to me (haven't rented for years) how the system works. Ended up finding a property through Georgie and both she and Lauren turned out to be very efficient, helpful and on the ball throughout. 5 stars deserved.
Jacqui · 25 October 2023
Agent replied · 29 October 2023
It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleTop team, they have helped me find a lovely place in the town. Any questions they are very helpful.
Thank you Immy, for showing me around the place I now call home & the point of contact.
Definitely recommend anyone looking for a home to use Ashton Burkinshaw
Ben · 26 March 2024
Agent replied · 26 August 2024
ben crowe thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHave been letting with AB for a number of years,and very satisfied with their assistance with tenancy agreements and trying to keep repair costs low, especially during the recent water supply failures and the free assistance SE Water provided.
Steven · 26 February 2026
Agent replied · 31 May 2023
Thank you for your 5* review! I will, of course, make sure your kind words are made known to our local team and Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleOutstanding estate agent. And that's hard to find.
My family and I moved from Hertfordshire so we signed up to quite a few estate agent's and Ashton burkinshaw was fantastic. Immy and Alana (little bit more Immy) were fantastic. Very helpful, very understanding, even gave us ideas on furniture layout and when the landlord disappeared, they kept us in the loop daily.
When we buy again next we'll definitely be going back.
Ben · 26 March 2025
Agent replied · 23 October 2024
Thank you so much for your excellent 5* review Ben! We're thrilled to hear that Immy and Alana were able to assist you and your family so effectively during your move. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGeorgina and the team at Tunbridge Wells have been absolutely outstanding over the last few weeks with organising our rental property. Their communication has been second to none and they have quickly and efficiently dealt with any issues or questions we have had! I will certainly use them again and would highly recommend them to anyone!
Joe · 26 March 2025
★★★★★ 5/5
GoogleImmy was great! She is lovely and really easy to talk too! Really liked the property and she was very helpful. Great work!
Abigail · 26 March 2025
Agent replied · 26 August 2024
Many thanks for your marvellous 5* review Abigail. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team was very helpful with any questions I had. And made my move into my new home extremely smooth and stress free.
Rick · 26 March 2025
Agent replied · 26 August 2024
Rick thanks for leaving us your excellent 5* review. Best wishes, Lucy, customer Relations.
★★★★★ 5/5
GoogleAshton Burkinshaw provided an excellent service when putting my flat up for rent again. They were prompt and efficient in their processes advertising my property and vetting applicants. Within just a day of advertising they had secured a tenant and within the week had confirmed all paperwork meaning there has been very little gap between tenants. I thoroughly recommend Ashton Burkinshaw if you have a property to rent out
Helen · 26 March 2025
Agent replied · 26 March 2026
Many thanks Helen for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe really appreciate Ashton Burkinshaw for letting our new flats to us. Thanks to the team especially Immy Watson.
Mudashiru · 26 March 2025
Agent replied · 23 October 2024
Many thanks Mudashiru for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAlana was lovely and informative. Good communication and down to earth. Couldn't ask for any better.
Jo · 26 April 2025
Agent replied · 26 March 2026
"Thank you so much for taking the time to share your experience with us! We are delighted to hear that Alana provided excellent service and left a lasting impression. Your kind words mean the world to us. We look forward to having you back!" #customerdelight #greatservice
★★★★★ 5/5
GoogleImmy at Ashton Burkinshaw is provided exceptional service in helping me find my dream rental property. She was attentive and kept me in the loop throughout the entire process, making everything smooth and stressfree. Thanks to her hard work, I was able to secure a fantastic place in no time. Highly recommend!
Faith · 26 August 2025
Agent replied · 26 March 2026
Hello Faith,
Thank you so much for your wonderful 5* review! I'm thrilled to hear that Immy … More
★★★★★ 4/5
GoogleI have used Ashton Burkinshaw, Tunbridge Wells, to let my brother's property for the past four years. They are always helpful, professional and friendly and happy to advise me of what needs to be done when I don't know or forget! It's a let-only basis as I manage the property for my brother, but I can highly recommend Tom, Darren and the rest of the team if you need to find good tenants.
Fi · 31 May 2020
Agent replied · 31 May 2023
Many thanks for the lovely review and recommendation, I will of course ensure your kind words are passed on to our dedicated team.
Best wishes, Lucy
★★★★★ 5/5
GoogleWe were very lucky to have the help and support from Immy Watson during our time looking for our first home. She was great with answering questions and always getting back to us keeping us updated with the process. We get our keys next week and we couldn’t be more excited. A smooth and easy process from start to finish. Would definitely recommend.
Shanice · 26 March 2025
Agent replied · 26 August 2024
Thank you for taking the time to leave us your 5* review and recommendation Shanice! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently rented a property with Ashton Burkinshaw and they were fantastic, Immy helped me throughout the process and was amazing - she made my experience stress-free and very smooth. She has always been very prompt with responses and I felt very supported throughout. Would highly recommend Ashton Burkinshaw.
Tanweer · 26 August 2025
Agent replied · 26 March 2026
Hello Tanweer,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Immy … More
★★★★★ 5/5
GoogleAlana was friendly and supportive in helping me find my property. Very good service.
Isobel · 26 March 2025
Agent replied · 26 August 2024
Thank you for your brilliant 5* review Isobel. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience with this agent. They were really helpful!! Immy was very responsive!
Elle · 26 March 2025
Agent replied · 26 August 2024
Thank you for your 5* review Elle. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience with this agent. They were really helpful!! Immy was very responsive!
Meg · 26 March 2025
Agent replied · 23 October 2024
Thank you for taking the time to leave us this amazing 5* review Meg. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had to quickly move into the Tunbridge Wells area. Right from the walk-in to the Ashton Burkinshaw office till the house move in, it was a seamless experience. Josh Thomas was prompt and patient with our requests and he was ably supported by Georgina. I would definitely recommend them for their services.
Dilip · 2 December 2022
Agent replied · 31 May 2023
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would recomend this company 100%. Georgie was my key contact all the way through and she was fab! Very calm and quick with replies and that what you need when moving house to take the stress off.
Nicola · 2 December 2023
Agent replied · 1 January 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleI can't thank the team enough for their help setting up my recent letting. They were so quick to respond to my request for valuation, were always happy to answer any questions and they let out my property in super fast time. I feel very reassured that the management of my property is in their hands!
Suzi · 26 March 2025
Agent replied · 11 December 2024
Thank you for your glowing 5* review Suzi. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service here from a great team and I can’t speak highly enough of Immy who handled our rental amazingly, many thanks.
Ben · 26 February 2026
Agent replied · 26 March 2026
We are thrilled to hear that Immy provided exceptional service for your rental needs! Thanks for the positive feedback, we will be sure to pass it along to our amazing team. It's customers like you that make us love what we do. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHelpful and professional. Immy was very informative!!
Gemma · 26 March 2025
Agent replied · 26 August 2024
Thank you for your great 5* review Gemma. Best wishes, Lucy, Customer Relations.
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