Every review we hold for the Truro office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSale of my house - excellent service
I was very pleased with the service for selling my house, all the staff were, friendly, courteous and very helpful without being pushy. They all made the process as easy as possible and were always available to answer any queries or questions that I had.Ieuan and Jamie certainly deserve recognition.Thank you very much and I will definitely recommend their service
Angela · 10 June 2019
Agent replied · 17 June 2024
Dear Mrs HarborThank you very much for your glowing feedback! We're all delighted we were able to make things easy for you. Congratulations on your move and best wishes for the future.Kind RegardsJamie Collins - Client Manager
★★★★★ 2/5
TrustpilotNever again!
Please, for your own sanity stay away from Vickery.Poor communication, false expectations throughout and a series of errors have made this attempt at selling our house a horrible experience. The only positive is that we haven't had to give this company a penny of our money as we decided to take our property off the market rather than continue with the farce!
Susan · 20 December 2017
Agent replied · 17 June 2024
Dear Mrs Parker,Thank you for taking the time to leave us feedback. At Vickery we strive to give the highest level of service and I have passed on your comments to the staff members involved. I am very sorry to hear that you feel you did not receive a high standard of service on this occasion, and I would like to reassure you that your concerns will be looked into, and taken seriously. Kind RegardsRichard Lake - Director.
★★★★★ 5/5
TrustpilotSimply Outstanding
Lewis Careford, from the Camberley branch showed my husband and I round 2 properties yesterday.Just a quick line to say how impressed we were with him.His knowledge of both the area and properties was outstanding.The best estate agent I have ever dealt with.
Carina · 1 November 2022
Agent replied · 17 June 2024
Dear Carina Hudson,Thank you very much for taking the time to leave Lewis such a wonderful review, and to hear you feel that he is 'the best estate agent you have ever dealt with' is fantastic.We look forward to continuing to help find you your new home!Kind regards,Richard OrmeDirector
★★★★★ 5/5
TrustpilotStress free sale!
Thank you to Ieuan and Matt for making the sale of our property a stress free experience. Ieuan was very helpful and provided much needed advice. They kept us informed all the way through.Wouldn't hesitate to recommend to anyone.
Margaret · 24 November 2020
★★★★★ 5/5
Trustpilot5 stars ⭐️
Sarah made the process so easy for me, and the whole team was so welcoming and understanding when it came to my baby having to come along to viewings and into the office!Definitely recommend using Vickery for your home search!
Chloe · 10 August 2020
★★★★★ 5/5
TrustpilotKaren Howard was very helpful in the …
Karen Howard was very helpful in the transition from one tenant to another.
Mr · 29 June 2017
Agent replied · 17 June 2024
Dear Mr BevinsMany thanks for leaving such a positive review.I'm very pleased to hear that you have been happy with the service you have received from Vickery.Kind regardsKaren Howard - Lettings Admin. Department Manager
★★★★★ 5/5
TrustpilotFirst home purchase
Purchased our first home through Vickery, highly recommend. Jamie called us every Thursday to provide an update on the purchase and helped chased solicitors on both sides to keep everything progressing. Jamie took a lot of stress out of the situation, was good at explaining things and its clear he is passionate about what he does. Thank you.
Matthew · 17 May 2019
Agent replied · 17 June 2024
Dear Mr DunnThank you very much for taking the time to write your review. It's always a pleasure to be part of the process when a family buys their first home! If there's ever anything I can do for you in the future please don't hesitate to call me.Kind RegardsJamie Collins - Client Manager
★★★★★ 5/5
TrustpilotLewis has been absolutely brilliant
Lewis has been absolutely brilliant. Super knowledgeable and professional. Reputable Estate Agents with a very good calibre of properties for sale.
Jaidev · 28 March 2023
★★★★★ 3/5
TrustpilotDisappointed
We moved into a house that had numerous issues that hadn't been resolved from the previous tenants, which i'd have thought would have been raised from the outgoing inventory of the previous tenants and then dealt with in a timely manner. Despite ongoing communication with the management team these things have and still are taking too long to resolve.
Mrs · 27 June 2018
Agent replied · 17 June 2024
Dear Mrs Symes,Thank you for responding to our invitation to provide a review. Your feedback is important to us and I am therefore very sorry that you are disappointed with our efforts so far to resolve some issues for you.As a consequence, I will contact you shortly to discuss your concerns in detail and to determine how we can try to resolve matters for you as quickly as possible.Kind RegardsSteve Connolly, Managing Director
★★★★★ 5/5
TrustpilotVickery handled the sale/purchase of a…
Vickery handled the sale/purchase of a retirement flat in Camberley. The service provided has been excellent throughout. Edward provided weekly updates even when there was not much happening in the chain but all of the staff have been good to be fair.
Mr · 23 September 2022
Agent replied · 17 June 2024
Dear Mr Tanner,Thank you very much for taking the time to leave Edward and the Camberley team this great '5 star' review. I am so pleased you found the service provided to be 'excellent throughout'. We wish you all the very best for the future. Kind regards,Richard Orme - Director
★★★★★ 4/5
TrustpilotSpeedy results
Thank you to both Chris and James for assisting me ever so quickly. Within one week and just before the Christmas holidays they both helped me move into my new flat as I had hoped! Only thing that could have been improved was a decrease in the cost of reference fee as I thought it was abit too much.
Cherianne · 11 January 2018
Agent replied · 17 June 2024
Dear Ms Chapman,Firstly, please accept my apologies for the delay in responding to your review which we are very grateful to have received.I will be sure to pass on your feedback regarding the costs associated with a new tenancyI hope you are enjoying your time in your new home.Kind regardsKaren Howard - Lettings Admin. Department Manager
★★★★★ 5/5
TrustpilotFirst class service
First class service. Vickery guided us through every step. Their constant feedback an support made the whole process simple. I would highly recommend.
Richard · 23 June 2025
★★★★★ 5/5
TrustpilotPositive Viewings
Last Saturday I viewed two properties with Lewis C. For both viewings he was knowledgeable and calmly enthusiastic, ably answering questions whilst demonstrating a keen regard to my search criteria. I don’t hesitate to recommend him or Vickery Estate Agents.
Customer · 14 November 2022
Agent replied · 17 June 2024
Good morning,Thank you for taking the time to leave Lewis Careford such a lovely review! Hopefully we will be able to contine to help you with your property search.Kind regards,Richard Orme Director
★★★★★ 5/5
TrustpilotOverall good experience especially …
Overall good experience especially Hasan from Farnborough branch was very helpful
Mr · 22 August 2017
Agent replied · 17 June 2024
Dear Mr & Mrs NagulaThank you for your kind words regarding the service you received from Hasan during the purchase of your new property.I have passed on your comments to Hasan and we hope that you will be very happy in your new home.Kind regardsRichard Lake - Director
★★★★★ 5/5
TrustpilotGreat customer service
I have been in contact with Tom Dadswell with regards to our property search. He has had great customer service throughout as he has taken the time to not only arrange viewings and get feedback but to check on our search continually and to offer new properties and update our preferences immediatly. He has been very efficient and reliable!
Louise · 20 July 2017
Agent replied · 17 June 2024
Dear Miss LanceWhat a great review, thank you for taking the time to write it. Tom has been with Vickery for a few weeks and it's nice to know that he is providing the customer service which Vickery like to pride ourselves on.I have passed on your kind words to Tom who will continue to search for a suitable property for you and provide the good service which you have experienced so far.Kind regardsRichard Lake - Director
★★★★★ 5/5
TrustpilotNicki is a diamont thank you all your…
Nicki is a diamont thank you all your help
Damian · 26 February 2019
Agent replied · 17 June 2024
Dear Damian MielczarekThank you for your kind words about Nicki in our Farnborough office. Kind RegardsStuart Wright - Area Director
★★★★★ 5/5
TrustpilotSarah Morris 10/10
We have been very happy with the service provided by the Fleet (Hampshire) branch of Vickery. Especially by Sarah Morris, we have been kept up to date constantly and would not be completing as soon as we are, were it not for Sarah's excellent attention to our purchase.
Joe · 20 September 2021
Agent replied · 17 June 2024
Dear Mr BirssThank you for taking the time to leave a review for Sarah and the Fleet team. We wish you both all the best in your new home and look forward to handing over the keys next week.Kind RegardsStuart Wright - Area Director
★★★★★ 5/5
TrustpilotVickery were excellent with a high level of professionalism
Vickery were excellent and kept me appraised at every step of the process. All the staff were extremely friendly and most helpful with a high level of professionalism.I would highly recommend them to anyone wanting to sell their property.
Mr · 21 November 2022
Agent replied · 17 June 2024
Dear Mr BoulterThank you for the review. I am delighted that you have been so happy with the service and professionalism from all of the staff. Kind RegardsStuart Wright - Director
★★★★★ 5/5
TrustpilotJames Collet
Having recently dealt with the Vickery Frimley office my wife and I would like to particularly praise the work of James Collet who we had the most contact with.At all times his manner was professional, informative and friendly which we greatly appreciated. He is a credit to Vickery & Co and we wish him well in his career.
Stephen · 17 October 2017
Agent replied · 17 June 2024
Dear Mr HensbyWhat a lovely review regarding the service provided by James, thank you for taking the time to write it. I am so pleased to hear that he provided such a professional and friendly service and kept you updated throughout the process.I have passed on your comments to James and we hope that we can be of service to you again in the future.Kind regardsRichard Lake - Director
★★★★★ 5/5
TrustpilotAlannah Christianson/ Vickery
We went for a viewing in Frimley and we were very pleased with the way that Alannah from Vickery Estate Agents conducted herself in a most informative and professional way. Aiannah also did a follow-up with more details and information in a very timely manor.We would thoroughly recommend Vickery Estate agents of Camberley Joe/Barbara
Consumer · 23 February 2020
Agent replied · 17 June 2024
Dear Joe & Barbara,We all appreciate your wonderful 5 star review of the service you received from Alannah at our Camberley branch.Our staff always strive to be efficient and precise in their preparation for, and during their accompanied viewing appointments. Alannah and I are therefore very grateful that you have taken the time to recognise her efforts in this way - thank you. Kind Regards,Steve Connolly - Managing Director
★★★★★ 5/5
TrustpilotI've been dealing with Vickery's on and…
I've been dealing with Vickery's on and off since the mid-1990s and have never been disappointed with their service or customer care.
Mrs · 18 June 2025
★★★★★ 5/5
TrustpilotWarm welcome
We felt welcome from the minute we walked through the door. Even though we are not planning to move next year, Nicola spent time with us and told us about the area. She was extremely friendly and helpful. We really hope that Vickery will be able to help us when we are looking to move.
Mr · 6 August 2019
Agent replied · 17 June 2024
Dear Mr & Mrs Revell Thank you for your very kind and positive words. Nicki will be on hand to help you with your search when the time comes and we will be delighted to help you find your next property.Kind RegardsStuart Wright - Area Director
★★★★★ 5/5
TrustpilotFantastic from search to completion
Richard and the team were incredibly proactive in finding us the property we wanted and seeing every detail through to completion. Communication was key as well as understanding our requirements. Would highly recommend Vickery.
Naomi · 25 February 2021
★★★★★ 5/5
TrustpilotA good overall professional service
A good overall professional service. Communication was good and their staff were cheerful and kept us informed of progress.
Gj · 10 April 2024
Agent replied · 17 June 2024
Dear Mr Challis,Thank you for leaving this five star review, I am very pleased to hear we have been able to provide a professional service and have kept you informed throughout the process.Should you need anything else in the future, please don't hesitate to get in contact.Kind regards,Edward Whitaker - Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
