Trusted Agent profile · Truro

Vickery Holman Truro reviews

4.8

★★★★★ Excellent

713 reviews across 2 platforms

Walsingham House Newham Road, Truro, TR1 2DP

Vickery Holman's office in Truro, at Walsingham House Newham Road, is rated 4.8 out of 5 across 713 reviews on two platforms, including 21 Google reviews rated 3.9.

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3.9 / 5

21

Reviews on Google

This office

Trustpilot logo

692

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Truro office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish. We worked with Toby and Jordan who were both excellent in assisting us. Both were very accommodating, always willing to go the extra mile to make the process run smoothly. Highly recommend.

Shakilla · 19 December 2022

5/5

Trustpilot

We have been very well looked after by …

We have been very well looked after by Vickery Lettings, particularly Karen Howard and are very comfortable entrusting them to look after 2 of our properties.

Customers · 20 April 2017

Agent replied · 17 June 2024

Dear Mr CooperThank you for such a fantastic review.I'm very pleased to hear that you have been happy with the service received from all staff in relation to the management of your two properties.Kind regardsKaren Howard - Lettings Admin. Department Manager

5/5

Trustpilot

Very happy with the service I received

Very happy with the service I received from Vickery! Especially Isaac who kept me well informed through the whole process! Would recommend!!

Jack · 12 December 2019

Agent replied · 17 June 2024

Dear Jack,Thank you for posting a great review for Isaac and our Camberley team.Our popular 'all in one' service focuses on customer care, communication and our ability to deliver sound advice, so I am very pleased to receive your comments.I have congratulated Isaac and the rest of the team, who all pass on their sincere thanks.Kind Regards,Steve Connolly - Managing Director

5/5

Trustpilot

Vickery will really look after you

Vickery will really look after you, always contactable and great communication throughout. Toby and George really know their stuff , they will listen to you the customer as well as giving you their advice. Vickery also have an ‘all in one ‘ package where they provide a solicitor for the sale of your property who are also very much on the ball. A great team, no stress. Thoroughly recommend Vickery if you want an estate agent you can trust to sell your property quickly and get viewings super quick then get these guys over asap!

Gayley · 11 June 2023

5/5

Trustpilot

Responsive, helpful and professional

I've found all the folks I came into contact with at Vickery, especially Matt Bozier, to be incredibly responsive (all my email enquiries have been addressed and resolved within a matter of hours), professional, and helpful. All in all, I've had a great experience with the Vickery team.

Chris · 6 July 2021

5/5

Trustpilot

Lewis was great

Lewis was great. He repeatedly contacted us and kept us up to date with properties coming on the market. We really appreciated his help.

Richard · 23 October 2018

Agent replied · 17 June 2024

Dear Richard & SarahThank you for your very kind words about Lewis. I have passed them onto him and he was very pleased he was able to help you.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Thank you to Vickery

Thank you to Scott and of course everyone else who works and has worked at Vickery who has helped us get onto the property ladder.

Connor · 27 December 2017

Agent replied · 17 June 2024

Dear ConnorIt has been a pleasure working with you and I am so glad that we were able to help you in your search.We hope that you will be happy in your new home and thank you for taking the time to leave us a review during such a busy period.Kind regardsScott Molloy - Director

5/5

Trustpilot

Well done Alex Cox Frimley branch.

Though it was a little stressful my agent Alex kept me well informed and gave me good and useful advise. Would recommend to my friends.

Mirigo · 14 March 2017

Agent replied · 17 June 2024

Dear Mr and Mrs Micheni,Thank you for taking the time to provide feedback of your experience with Alex Cox from our Frimley office. I am delighted to hear that he kept you well informed, and was able to provide you with some sound advice. I have passed your comments to Alex and the Frimley team. I hope the move goes well, and of course feel free to contact us if we can be of service in the future. Kind Regards,Richard Lake - Director

5/5

Trustpilot

We were very impressed by the service…

We were very impressed by the service provided by the Lightwater team - Stuart, Sam, Amanda and Brittany. We found them to be proactive in updating us at all times on the status of our house viewings. We were particularly impressed that all office members visited our house prior to it going on the market to familiarise themselves with its layout and features. We rate the Vickery Lightwater branch very highly

Graham · 14 September 2018

Agent replied · 17 June 2024

Dear GrahamThank you for taking the time to leave such a fantastic review for our Lightwater Office. I am delighted you have been impressed with the level of service provided by the whole team and I have passed your kind words on to them all.It has been a pleasure working with you and we look forward to having the opportunity again in the future.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Very good communication

Very good communication. Lewis was helpful and open. Did what he said he would do and instilled confidence in us as buyers

Janice · 25 February 2019

Agent replied · 17 June 2024

Dear JaniceThank you for leaving a review for Lewis in our Farnborough office. I'm so pleased he was able to deliver on the promises he made and you were happy with the level of service provided.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Great Service!

I am happy with the service that Vickery provided during my purchase. They called me every Thursday to update me the process. Lewis was my main contact in Camberley office. Richard was helpful giving me advice on mortgage application. Overall very happy.

Ngwe · 24 March 2022

5/5

Trustpilot

Matthew Bozier have been very helpful…

Matthew Bozier have been very helpful during the entire process of our first house purchase. He replied to our queries promptly and provided regular updates. He helped us chasing our solicitors to get the completion done as early as possible.Very efficient team in Farnborough office. Thank you once again guys for helping us. We appreciate your kind support .Thanks, Hitesh Narang

Hitesh · 7 October 2021

Agent replied · 17 June 2024

Dear Hitesh NarangThank you for taking the time to leave Matthew and the Farnborough team a 5* review. I have passed on your kind words to Matthew. We hope you will be happy in your new home.Kind RegardsBradley Hawkins - Client Manager In Charge

5/5

Trustpilot

Delightful experience

Very transparent and clear about the whole procedure followed up thoroughly totally delivered as promised very professional wud highly recommend thanks Charlie and Sam

Mr · 1 March 2017

Agent replied · 17 June 2024

Dear Mr Erkelens & Miss GillThank you for your fantastic review on the service you received from Sam Teague & Charlie Gregory. We really appreciate you taking the time to write about your experience. I will ensure this is passed on to them.We are looking forward to handing over the keys to your new home on completion and if we can be of service in the future, please do not hesitate to contact us.Kind Regards, Stuart Wright - Area Director

5/5

Trustpilot

A great team effort to attract buyers…highly recommended

A great team effort to attract buyers and stimulate interest before the open weekend. I had regular updates and everyone involved were very professional and courteous. Even at the 11th hour when I needed support they delivered by arranging an emergency call out and providing recommendations for suppliers. A really good job.

Lisa · 2 December 2022

Agent replied · 17 June 2024

Dear Mrs PatstonThank you for leaving our Fleet office such a fantastic review. Its lovely to hear that the team have delivered such a high level of service yet again.Kind RegardsStuart Wright - Director

5/5

Trustpilot

Professional Team

The whole team were extremely professional and communicated with me even if there were no issues to resolve. Elliott was main contact and cannot speak highly enough of him.Highly recommend them - Thank you all for making the process easy.Free Beers for all at my house!

GJ · 18 June 2021

5/5

Trustpilot

It was a joy to deal with Vickery…

It was a joy to deal with Vickery Estates ( land & new homes) the team were Steve Payne, Scott Malloy & Launa. They were professional, courteous & friendly that made the purchase of my flat in Deepcut a pleasurable experience, their knowledge and expertise was very useful which made the process so much clearer & easier. Carmelo Farruggio

Carmelo · 20 July 2024

5/5

Trustpilot

The team at Vickery Frimley have been …spot on!

The team at Vickery Frimley have been nothing short of brilliant. Calls and emails answered with timely responses, honest advice and they sold our house within three weeks of instruction (and found us one to buy as well).We picked the all-in-one service which was perfect for us as there has been no hidden costs and all parties have been singing from the same hymn sheet.We would totally recommend Vickery to anyone!

Paul · 11 April 2017

Agent replied · 17 June 2024

Dear Mr Jackson,Thank you for taking the time to leave such a fantastic review of the service provided by Alex Cox and his team in our Frimley branch. It is great to hear that you found our 'All in One' service helped all parties work together for you throughout the transaction. I have passed on your feedback to Alex and the team, who send their regards, and wish you all the best for the future. If we can be of service again in the future please do not hesitate to contact us.Kind RegardsRichard Lake - Director

5/5

Trustpilot

Amanda and Evie were instrumental in…

Amanda and Evie were instrumental in getting our purchase over the line. They went above and beyond and were extremely professional.

LH · 11 October 2018

Agent replied · 17 June 2024

Dear LH & CE-PThank you for taking the time to write a review. I am so pleased to hear that our Lightwater office provided such a good service and were able to guide you through your purchase.I have passed on your comments to them and hope that you will be happy in your new home.Kind RegardsSam Teague - Manager

5/5

Trustpilot

Selling in Fleet

Our sale in November 22 of a large 6 bedroom property was a complicated and at times demanding process. We would like to highly compliment the Fleet branch and in-particular Elliot Ward for his expert advice, timely communication and accountability throughout the process.We would highly recommend and definitively use again

Damon · 21 December 2022

Agent replied · 17 June 2024

Dear DamonThank you for leaving Elliot and the Fleet office such a fantastic review. I am delighted to hear you would recommend them. Wishing you and the family all the best for the future and with your property search.Kind RegardsStuart Wright - Director

5/5

Trustpilot

Rent payment enquiry

Bridget was very prompt in replying. She was very helpful and polite and answered my question to my satisfaction as usual.

JosephKean · 17 July 2018

Agent replied · 17 June 2024

Dear Mr KeanThank you for such a positive review. I am very pleased to hear that Bridget was able to deal with your enquiry to your satisfaction. I will be sure to let Bridget know of the great review that she has received.Kind regardsKaren Howard - Lettings Admin. Department Manager

5/5

Trustpilot

Good viewing experience

Sophie Riley of the Fleet office was pleasant and personable when showing us around a couple of properties in Farnborough. During the three times we met her, she was consistently pleasant and not overbearing. She enabled us to view the second property thoroughly without rushing us or pushing. Exactly what we needed in an estate agent.

Andrew · 21 August 2024

5/5

Trustpilot

no problems at all

Having dealt with Richard Orme, we can't fault his approach to helping us purchase. He was professional and attentive at all times.

Dan · 16 December 2016

Agent replied · 17 June 2024

Dear Dan R,Thank you very much for taking the time to leave such valuable feedback. I have passed your comments to Richard Orme at our Camberley office, who wishes you a very merry Christmas and a happy new year. Kind RegardsRichard Lake - Director

5/5

Trustpilot

Thoroughly professional

I recently used the services of Vickery to help find a rental property in the Fleet area.The attitude of everyone I dealt with was thoroughly professional and helpful, from viewings through to completing the tenancy agreement.Particular mention to James, Archie, Lisa, Nikki, Nicole and of course Sarah who found the property for me.Would thoroughly recommend Vickery based on my positive experience.

John · 27 April 2021

Agent replied · 17 June 2024

Dear Mr BeckettThank you for taking the time to leave the fantastic 5* review. It really is great to receive such high praise and to have experienced it from so many individuals is even more impressive. We wish you all the best in your new property and hope you and the family will be very happy there.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Great experience

Great experience, Sarah Morris was always willing to help and answer any queries.

Prav · 17 May 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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