Trusted Agent profile · Truro

Vickery Holman Truro reviews

4.8

★★★★★ Excellent

712 reviews across 2 platforms

Walsingham House Newham Road, Truro, TR1 2DP

Vickery Holman's office in Truro, at Walsingham House Newham Road, is rated 4.8 out of 5 across 712 reviews on two platforms, including 20 Google reviews rated 4.0.

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4.0 / 5

20

Reviews on Google

This office

Trustpilot logo

692

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Truro office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great customer service

Great customer service. Always willing to assist. Initially I thought the all in price a reasonable cost but due to the complications Vickery assisted with during my sell the price seemed more and more cost effective. I would definitely recommend Vickery and would certainly use them again.

Pauline · 6 March 2019

Agent replied · 17 June 2024

Dear PaulineThank you for your review. I'm glad we were able to play a part in the process for you. Congratulations once more on a successful move!Kind regardsJamie Collins - Client Manager

5/5

Trustpilot

The staff at Vickery were very professional

The staff at Vickery were very professional, spoke with Steve, Richard and Elliot and they were all extremely professional and very helpful and certainly knew their job, which gave me great confidence. I would certainly use them again and not hesitate to recommend them.

Susan · 3 June 2020

Agent replied · 17 June 2024

Dear Susan,Thank you for providing such a lovely 5 star review for members of our Camberley team. We know you are still very busy with redecorating and carpet laying as well as unpacking, so to find the time to acknowledge our teams efforts is very much appreciated.We are all delighted to have been of assistance to you throughout the transaction and wish you every happiness in your new home.Kind Regards,Steve Connolly - Managing Director

5/5

Trustpilot

Great Customer Service

A very friendly, great and professional service from the team at Vickery & Company in Camberley, Richard Omme has made buying our property a stress free process. I would highly recommend Vickery & Co to anybody planning to move home. Excellent customer service skills shown throughout the purchase.

Paul · 21 June 2018

Agent replied · 17 June 2024

Dear Mr Sampson,Congratulations on your purchase, and thank you very much for your review. I'm extremely pleased the process was as stress free as possible, especially when we know how challenging property transactions can be!I will be sure to pass on your comments to Richard and the team.Thank you again, and we very much hope you're enjoying your new home. Kind regardsChris Gray - Manager

5/5

Trustpilot

Steve & Scott ,from Land & New Homes…

Steve & Scott ,from Land & New Homes Team, have been very helpful with our purchase. They have given us plenty of time and answered all questions that we had about the development. We would highly recommend.

Kate · 18 July 2024

5/5

Trustpilot

Very professional and friendly.

From the outset I was very impressed with Vickerys. My main contact at the Fleet office was Isaac. Very friendly and chatty, he was very professional at all times and always answered any queries I had quickly and efficiently despite coming across many hurdles along the way!

Rosie · 26 October 2018

Agent replied · 17 June 2024

Dear RosieThank you for leaving such a fantastic review for Isaac and the Fleet office. The whole team send their regards.I am so pleased that we were able to provide you with a professional and efficient service.We wish you all the best in your new home and if we can ever be of assistance in the future please do let us know.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Great service from the start to finish

Great service from the start to finish, very professional and friendly. We've been kept updated regularly. Great communication and would recommend to anyone who is looking for a reliable estate agents:)

Ola · 12 August 2022

Agent replied · 17 June 2024

Dear OlaThank you for your review for our Farnborough Office. I am delighted the service has been of the highest standard and you would recommend Vickery.Kind RegardsStuart Wright - Director

5/5

Trustpilot

Vickerys in Fleet, Hampshire - definitely recommended.......

We had our property on the market with a competitor for many months with little footfall or feedback. We changed to Vickerys and couldn't have been happier - we secured a sale and had a super easy transaction. Hats off to Adi and Chantal for all their help.

Sonya · 19 May 2017

Agent replied · 17 June 2024

Dear SonyaWhat a great review for us to read regarding the service which you received from our Fleet office, thank you for taking the time to write it. I am so pleased to hear that you had such a positive experience with us throughout the sale of your property.I have passed on your comments to the team and Adi sends his best wishes and hopes that Mrs Manley is happy in her new home.Kind RegardsRichard Lake - Director

5/5

Trustpilot

Mr Careford a very impressive estate agent.

We have viewed two houses with Mr Careford of Vickery estate agents. His knowledge and research of the property and the surrounding area is truly remarkable. His ability to know when to talk and when to stand back and be silent is also very intuitive and impressive. Two very enjoyable viewings.

David · 3 September 2023

5/5

Trustpilot

Team Frimley.

Team Frimley.. what can't be said . Thank you for finding a gem of a house when all others had failed.A big hands up to Edward and Co

Simon · 30 November 2022

Agent replied · 17 June 2024

Dear Simon,Thank you very much for taking the time to leave Edward this great review! I'm delighted we have been able to help you find your next home!Kind Regards,Richard Orme - Director

5/5

Trustpilot

Highly Recommended

Joshua and Edward from the Frimley branch could not have been more professional. Excellent communication and brilliant service and I would not hesitate to recommend them!

Behnam · 29 January 2023

Agent replied · 17 June 2024

Good afternoon,Thankyou for leaving myself and Joshua such a fantastic review!I am glad you found our service to be 'brilliant', we hope you enjoy your new home.Kind regards,Edward WhitakerSenior Client Manager

5/5

Trustpilot

Great local estate agent

Great local estate agent - Evie was so friendly and always responsive! Richard was also very professional and a great (unpushy) salesman!

Dh12 · 25 June 2021

5/5

Trustpilot

Matt and all the team at Vickery have…

Matt and all the team at Vickery have done a fantastic job with our house sale in Camberley. Thank you so much for all your hard work from take on to completion. Can’t recommend them highly enough! The Edges

Charmaine · 14 May 2024

5/5

Trustpilot

Excellent service

Best estate agents by far and James stood out by a mile from everyone that I have ever dealt with and its only an asset to this company. The service was quick, efficient and professional from start to finish and I will highly recommend Vickery in Lightwater!

Mr · 11 June 2017

Agent replied · 17 June 2024

Dear Mr PirganoskiThank you for taking the time to write such a fantastic review. I am very pleased you have received such a high level of service and would recommend Vickery. I have passed your kind comments onto James in the Lightwater office.We look forward to handing over the keys to your new home on completion. Kind Regards Stuart Wright, Area Director

1/5

Google

Absolutely disgusted by the treatment we have received from Envoy Property Management (a Vickery Holman company). A problem that should have been addressed months ago has still not been resolved. Was hoping that the re-decoration of our property (which was seriously damaged by a damp problem, not addressed by Envoy) would be completed today but have come home to find damaged furniture, paint all over the carpet and overall a very poor job. Have systematically been ignored by Envoy and Vickery Holman, who have failed to return calls and reply or acknowledge emails and letters. Shocking. Would not recommend this company to anyone. Avoid at all costs!

Hannah · 16 April 2015

5/5

Trustpilot

Very professional service

All staff I have dealt with are extremely professional. efficient and knowledgeable. They have found me good tenants on each occasion for my property. I have my property fully managed and leave it in their hands which is great peace of mind. Would recommend them to everyone.

Brendon · 20 April 2017

Agent replied · 17 June 2024

Dear Mr ConnollyThank you for taking the time to leave us such a nice review, I will pass on your kind words to both the Fleet office and the Lettings Management team.I am delighted to hear that not only have you been happy with the service we have provided you with but you will also recommend us to everyone.Kind regardsKaren Howard, Lettings Admin. Department Manager

5/5

Trustpilot

Vickery, say no more.

Archie, Archie and James are excellent agents - We have never had a more pleasant experience looking for a property. Also the main lettings team in Farnborough are stunning. I could not recommend Vickery enough!

Jack · 4 November 2021

Agent replied · 17 June 2024

Dear Mr JohnsonThank you for your fantastic review for our Lightwater office and lettings team. Its great to hear you would recommend them and I am so pleased you had such a good experience.Kind RegardsStuart Wright - Director

5/5

Trustpilot

First class service

The service we've had from Vickery's has been been very professional. From the day of valuation to the day of exchange, it has been first class

Ben · 15 December 2022

Agent replied · 17 June 2024

Dear Mr Bennett,Thank you very much for taking the time to leave us this lovely '5 star' review! I'm so pleased you felt we provided you with a 'first class' service - that is certainly what we set out to achieve!We wish you all the very best for the future.Kind Regards,Richard Orme - Director

5/5

Trustpilot

Since the moment Lewis Hunt showed me…

Since the moment Lewis Hunt showed me around Old Rectory Gardens the service from Vickery has been second to none. Love the Thursday morning updates .... fist class Esrste Agents - I will certainly be recommending you to friends and family in the future

Mr · 27 February 2019

Agent replied · 17 June 2024

Dear Mr WinkleyThank you for your fantastic 5* review. I'm so pleased you have been happy with the level of service provided especially from Lewis in the Farnborough office. It has been a pleasure working with you and we look forward to handing over the keys to your new home.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

I’ve had a great experience purchasing my first home

I’ve had a great experience purchasing my first property with vickery. They’ve got excellent customer support and range of services. Nicki Wilson have been very helpful and was available to help me throughout the process. Definitely recommend this company and services they provide.

Mr · 24 August 2019

Agent replied · 17 June 2024

Dear Mr KhadkaThank you for taking the time to leave us a 5* review. I have passed on your kind words to Nicki and the team in the Farnborough office. Im delighted you would recommend Vickery.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Friendly and Efficient

I’m very pleased with my house purchase through Vickery. Jamie, at Camberley branch, has been great. I have been able to make regular contact easily and found Jamie to be very efficient and helpful. In my experience VICKERY have offered a friendly and professional service.

Ms · 10 April 2018

Agent replied · 17 June 2024

Dear Ms Rabey,Thank you for taking the time to write us a review. I am very pleased that you found your dealings with Vickery and Jamie to be so efficient and helpful. We very much look forward to handing over the keys to you for your new home on completion day.If there is anything else we can do to help in the meantime please do not hesitate to ask.Kind regardsChris Gray - Manager

5/5

Trustpilot

Excellent service

I would thoroughly recommend Vickery. Camberley branch dealt with the sale and they were very professional throughout. I was impressed by their good advice and communication throughout. The staff were all very friendly and helpful and most importantly they found us a buyer very quickly!

Sarah · 5 March 2018

Agent replied · 17 June 2024

Dear Sarah Daniell,Thank you for such a wonderful review of the team in our Camberley branch. I am delighted to hear that the advice and communication impressed you, and that we found you a buyer quickly. I have passed your feedback on to our Camberley team who all send their best wishes. If we can be of any further assistance please do not hesitate to contact us. Kind Regards,Richard Lake - Director

5/5

Trustpilot

Great staff, great service.

Great staff, great service.The guys at Vickerys are everything you want from an estate agent; polite, professional and productive... keeping you informed at all stages of the process. Will use again.

Keith · 23 April 2022

Agent replied · 17 June 2024

Dear Mr Foster,Thank you so much for taking the time to leave us such a wonderful review - it's very kind of you.We very much look forward to working with you again in the future.Kind Regards,Richard Orme Director

5/5

Trustpilot

We've just exchanged on our first home…

We've just exchanged on our first home through Vickery's and we couldn't be happier with the process. Toby especially has helped make the process really quick, smooth and professional. I'd highly recommend Vickery's.

Mr · 25 July 2024

5/5

Trustpilot

Was able to help me with information…about travelling in and out of camberly

Was able to help me with information regarding the area and travelling- this is invaluable to someone who is moving into a new area. She was able to put my mind at ease. She answered all of my questions thoroughly. I am well informed.

Mrs · 9 July 2018

Agent replied · 17 June 2024

Dear Mrs Chaudry,It can be very daunting moving to an area that you do not know very well, I am extremely pleased that Amy Soanes was able to put your mind at ease and assist in you finding your next home.Thank you for taking the time to review the service you have received.Kind regardsChris Gray - Manager

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