Trusted Agent profile · Truro

Stratton Creber Truro reviews

4.5

★★★★★ Excellent

93 reviews across 2 platforms

12 Lemon Street, Truro, TR1 2LS

Part of Stratton Creber, see every office.

Stratton Creber's office in Truro, at 12 Lemon Street, is rated 4.5 out of 5 across 93 reviews on two platforms, including 83 Google reviews rated 4.8.

Google logo

4.8 / 5

83

Reviews on Google

This office

Trustpilot logo

10

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Truro office, from every platform, shown as written. First names only.

1/5

Trustpilot

Better result with ebay

Padstow branch never answer their phone. They have marketed our property for 8weeks and we have not had anything from them. No feedback no plan….. no idea… just avoid

Jason · 10 October 2024

5/5

Google

I had a very good experience from the team under Stefan. They - including Fin and Ben - provided a great service during the buying process of my flat and were always there to give me support. Thanks a lot! - John McEwan

Johnbarry14 · 19 June 2019

Agent replied · 17 June 2024

Thank you John for your 5* review and kind comments. I'm pleased to hear that Stefan and the team provided you with excellent service. All the best, Mike.

5/5

Google

I highly recommend Stratton and Creber Estate agents they were so helpful in selling my property for me

Denise · 18 June 2023

Agent replied · 17 June 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

Thanks must go to Stefan and Finn for being so helpful and professional ! Although I didn’t purchase the property they couldn’t have been more helpful and I would recommend them to future house hunters ! Thank you again.

Christine · 19 June 2019

Agent replied · 17 June 2024

Thank you for the kind 5* review and recommendation. Best wishes, Lucy.

5/5

Google

Daryl Jones, is an ambassador for Stratton Creber. He has passion that clearly shows when dealing with prospective buyers. Nice to meet a young man that is customer focused and helpful in so many ways. He goes the extra mile for you, be it seller or buyer.

Chris · 18 June 2023

5/5

Google

First class service.speedy and super efficient . Can not fault them in any way.Will use them in the future with no worries at all.

Terry · 18 June 2022

Agent replied · 17 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Sam hall was very helpful with all questions and very professional with answers .very pleasant person would recommend him for any further business. ThanksPositiveResponsiveness, Quality, Professionalism, Value

Jason · 18 June 2021

Agent replied · 17 June 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

1/5

Trustpilot

I've been phoning and Emailing for…

I've been phoning and Emailing for nearly a week now about a property I'm interested in and nobody seems to be bothered to get back to me They must have so much business that they don't care

E · 11 September 2023

1/5

Google

Useless and frustrating. The person in the office is extremely hostile and rude towards me when I try to arrange for problems to be fixed.

Cornish · 18 June 2020

Agent replied · 17 June 2024

Hi Cornish Lassy, Thank you for taking the time to leave us your comments and I am sorry if this was your experience. Please contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Scott.

5/5

Google

Kept us fully informed at all stages of our recent house sales , I would certainly recommend them

Tom · 18 June 2021

Agent replied · 17 June 2024

Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

1/5

Google

Have phoned them and have no reply

Andrew · 18 June 2020

Agent replied · 17 June 2024

Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Performance Director so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy.

4/5

Google

Helpful and friendly service for house hunters!

Robert · 18 June 2020

Agent replied · 17 June 2024

Many thanks for the wonderful review. Kind regards, Lucy

1/5

Trustpilot

Shocking!

Paula · 15 May 2025

5/5

Google

Rating only, no written review.

Drnamita · 18 June 2023

Agent replied · 17 June 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Wendy · 18 June 2022

Agent replied · 17 June 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

4/5

Google

Rating only, no written review.

JackieG · 18 June 2021

Agent replied · 17 June 2024

Thank you for your 4* review! Best wishes, Scott @ Customer Relations

5/5

Google

Rating only, no written review.

Antoni · 18 June 2020

5/5

Google

Rating only, no written review.

Superadmin1 · 18 June 2020

5/5

Google

Rating only, no written review.

Ben · 19 June 2019

Agent replied · 17 June 2024

Thank you for your 5* review!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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