Trusted Agent profile · Truro
★★★★★
93 reviews across 2 platforms
12 Lemon Street, Truro, TR1 2LS
Part of Stratton Creber, see every office.
Stratton Creber's office in Truro, at 12 Lemon Street, is rated 4.5 out of 5 across 93 reviews on two platforms, including 83 Google reviews rated 4.8.
Every review we hold for the Truro office, from every platform, shown as written. First names only.
5/5
GoogleI have just bought my house from Stratton Creber. They couldn’t have been more helpful. Karen was always on hand to help with any questions or queries and nothing was ever too much trouble. I’d thoroughly recommend Karen and the team to anyone who’s buying or selling their property.
Many thanks for your fantastic 5* review, recommendation and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe team in general have been very helpful throughout an extremely stressful time dealing with solicitors. They are always available and make you feel listened to. Karen is especially wonderful, she has been our point of contact and been an excellent liaison between ourselves and the vendor. Thank you to all the team who were empathetic, trustworthy and patient.
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations
5/5
GoogleI bought a property through Stratton Creber and through what was quite a difficult purchase, Stephan and his team worked tirelessly to help to get it finalised. We are now very happy in our place and I was very impressed by the care and attention given by the team. I wouldn't hesitate to use Stratton Creber again and would thoroughly recommend their servicesPositiveResponsiveness, Professionalism
Thank you for your 5* review and kind comments. Your review will be made know to our local team and their Regional Director. Best wishes, Scott @ Customer Relations.
5/5
GoogleDaryl and the team we're great to work with, very patient and considerate. Wanted to help and made sure they listened to what we wanted and needed. We didn't purchase through them, but would recommend regardless. They were better than the estate agents we did use!
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleStefan and Callum and all the team at Truro have supported, guided and kept us calm throughout our sale process. It has been a trying time for a number of reasons, but their dedication, patience, determination and calmness prevailed! The marketing of our house was second to none, the photographer is very talented and the professionalism and knowledge shown by all was outstanding. Thank you most sincerely from us both. What a fab Christmas present!!!
Thank you Helen for your 5*'s and kind comments! It is wonderful to see another positive review left for our local and hardworking team. Kind regards, Scott @ Customer Care
5/5
GoogleI recently bought a property via Stratton Creber. Daryl Jones and the team were efficient prompt and helpful. I also used Darren Hearne who is based in the office as my mortgage advisor and he has been brilliant too. Thanks guys!!!
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWorked with the team at Truro while purchasing a property. Found Stefan, Callum and Isaac responsive and helpful throughout. Professional and patient they helped smooth the whole process including communications between sellers' and buyers' legal teams. Great service from our perspective.
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleWe made the right decision when we asked Stratton and Creber to market our property. From the start, they were professional, knowledgeable, thorough and helpful. Their expertise shines through their work and their attention to detail is second to none. We mainly dealt with Stefan, Fin and Ben and felt supported and well advised by all of them. We would recommend them unreservedly.
It is brilliant to read another 5* positive review for our local team. Thank you for taking the time to leave us your comments. Best wishes, Scott
5/5
GoogleWe could say the house move was a long drawn out process due to house purchase going through probate. Thankfully Ben was able to keep everyone involved up to date and moving in the right direction. He and the team were very professional and friendly. We have family all moving down in time and we will highly recommended going to see Ben. Thank you.
Thank you for such a glowing review of our local team and 5* review! It is great to read that you would recommend our team to other. Best wishes, Scott
5/5
GoogleOutstanding! Moving house is stressful but Callum was always calm, professional and went above and beyond to help with the sale of our property. Also thanks to all the team at Stratton Creber in Truro. We highly recommend using Stratton Creber to market your property.
5/5
GoogleOur sellers sold their home through SC and, as buyers, Daryl kept us adequately informed throughout which was a massive relief during what was a stressful but exciting time. Thank you for all your hard work. A happy buyer.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleStefan Palmer went above and beyond to help us complete on our house recently, and we are incredibly grateful to him for all his efforts. We would highly recommend Stratton Creber Truro. Thanks again team. M&F
Thank you for your wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI cannot thank Stratton Creber enough. Sam is very professional, helpfull and friendly. All the team are very responsive and Stephan very helpfull as well. Sam dealt with me buying a propery and the whole whole operation was dealt with very quickly. I will definitely recommend Stratton Creber, thank you once again.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
GoogleThe fantastic team at Stratton Creber enabled my property to be sold quickly and without any issues. Ben kept me informed of all viewings and offers and the whole process of the sale was effortless and quick, the pride and professionalism of the whole team is to be commended. Would highly recommend this branch for the sale of you property.
Thank you Dave for your great 5* review and wonderful recommendation of our local Stratton Creber team. I will make sure your kind words are made known to them. Best wishes, Scott
5/5
GoogleI would like to thank Stefan,Georgia and the team at Stratton Creber for an excellent service with a recent purchase.Their professionalism ,dedication ,and support throughout the process is exemplary .Their prompt responses and ongoing updates were so appreciated and I highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotGood service
There was good communication between the agent and ourselves. They were able get plenty of viewings for our property resulting in it being sold.
5/5
GoogleThe team at Stratton & Creber Truro were so friendly, helpful and professional from start to finish. Nothing was too much trouble - they did everything they could to make the selling process as easy as possible. Can’t recommend them highly enough!
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleWorking with Dylan at Stratton Creber for our recent purchase has been great. Dylan has been professional, polite, patient and accommodating in managing the process.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleDaryl at Stratton Creber Truro went above and beyond to sell my property quickly, he kept me informed constantly - Would highly recommend
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleFrom the initial contact , valuation viewing to completion of the sale every step was carried out in an extremely professional manner. Dealing with Stefan Palmer and other office staff could not have been any easier. Stefan in particular showed an excellent understanding of the current market and his advise was invaluable. All questions throughout the process were answered promptly and we were always kept update . Finally this sale was due to the death of my mother, and therefore a difficult process for me, therefore the manner in which Stefan dealt with the sale was greatly appreciated and made the whole process of selling less distressing. I would not hesitate to recommend Stratton Creber as Estate Agents.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleStefan and Daryl went beyond our expectations in getting our house purchase over the line. Always supportive and reassuring. Exceptional service.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleReece tyack provided a great service , with great communication, made the whole process super easy and enjoyable , can’t fault in any way possible and would 100% use again , highly recommend to anyone looking to buy or sell a property.
Many thanks Jake for the fantastic recommendation and 5* review. I have passed your flattering comments onto our Truro branch. Kind regards, Lucy, Customer Relations.
5/5
GoogleFantastic service from all the team. They certainly get the job done. Karen is amazing! Can't thank them enough.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThanks to Daryl and Stefan for making my sale and purchase run smoothly this year
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
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