Springbok Properties, Nationwide Trafford reviews

★★★★★ 5/5

Trustpilot

Sold STC in a Week!

From very first point of contact with Springbok everyone has been very helpful and efficient, keeping us regularly updated.Our property went on the market and within hours we had our first viewings booked in. We had 6 viewings and had sold STC in a week!!Lewis Buddle was our sales negotiater and did a great job of securing a sale quickly.Jasmine is our progressor and is keeping us informed each step of the way.Fingers crossed that the sale goes through as smoothly as everything has so far.

Amanda · 29 December 2023

★★★★★ 5/5

Trustpilot

Success for our next chapter

We had been on the market with high street estate agents since April 2023 looking to downsize. Having had only two viewings in six months we looked to Springbok to facilitate the sale of our house. From the outset, everything was clearly explained to us on how quick cash for sale options could work for us. Within three weeks we had eight viewings, with a firm offer to buy the following week, which is progressing now. Alex, our Lead Negotiator was in regular contact, even ensuring that when he was on holiday for a week another negotiator kept communication going for us. Cannot fault the service and would strongly recommend to anyone in a similar position to us. Still have to complete in next few weeks, but brilliant service thus far.

David · 27 December 2023

★★★★★ 1/5

Trustpilot

I wish I never went with this company

I wish I never went with this company, worse thing I could of done.When I first enquired about selling my house I was told they could sell it with no solicitor fees to me and they dealt with cash buyers and people who could buy quickly. That was all a complete lie. They waited until I got an offer then said I was to pay £5,000 of the asking price to them for finding me a buyer although it was on Rightmove. I had a tenant in the property which Springbok & buyer knew about . I was waiting for a bailiff date to remove tenant, which the tenant wanted as he was after a council flat. While I was waiting for the tenant to leave, Springbok never contacted me. When the tenant moved out I let Springbok know. That’s when it came to light the buyer hadn’t received a mortgage offer after making the offer which I was surprised at as the offer on the house had been made for several months. Then when I raised my concerns that’s when things went bad. Springbok took no responsibility for not telling me or chasing up the mortgage offer. Then they tried to say that the offer hadn’t been received as the buyer was waiting for the property to be empty. When I made it clear I wasn’t happy about this situation, the buyer apparently wanted to drop the price by another £5,000 as he had given up he’s rented property and had to pay for storage costs and fly he’s family to his home country as it stressing his wife out so wanted £5,000 off the house as it was my fault as he had to wait until my property was empty.Please don’t touch this company and go through the what I have been through.

Consumer · 20 December 2023

★★★★★ 3/5

Trustpilot

Alex was our sales negotiator

Using a local estate agent may have been more advantageous for us. Alex was our sales negotiator and we had mixed communication i.e. he was easily contactable but reduced our house price without informing us first. We received several offers over the 16 weeks our house was on the market and Alex communicated with us throughout and got the best possible sale price given the current housing market.When Alex was on holiday, someone at Springbok stepped in to cover but they were difficult to contact and had a lot of buyers/sellers to speak to so the service was poor.We went with Springbok for a fast sale and their use of investor buyers made us feel that a fast sale would be achieved. A fast sale was not achieved. Unfortunately, we had signed a fixed 16 week contract with Springbok so we were unable to market our property with a local estate agent, without incurring a fee. Overall, once Springbok’s fees are taken into account a local estate agent will have probably worked out cheaper and delivered a quicker sale.

Will · 18 December 2023

★★★★★ 5/5

Trustpilot

Fantastic service, they do what they say they will do

Through necessity and a relocation to another country I was looking to sell my house in the quickest way possible, I had some online house buyers come around the house and they made me an initial offer that was not far off what I would have got from the open market which I was over the moon with, after weeks of being messed around they either changed the offer dramatically or they pulled out, Springbok was my last chance and I thought I'd see what they could do despite feeling reluctant after previous experiences.I wish I had just chose springbok from day 1! They were so helpful, friendly and most importantly transparent and honest, I was explained in excellent detail by Sam Whitehead ( Shame he's a Blackburn fan ) the different routes in which they could help me, we discussed in detail the pro's and the cons, and at no time was I pressured or mislead, once I had agreed what we would do. Nathan was fantastic and responsive, and then Becci Simmons was extremely helpful and efficient and professional.Yes I got a lower price than I would have liked, but that's my choice and if it wasn't for springbok I'd still have the weight of the house and bills around my neck.Thank you Springbok, You did what you said you were going to do, and you did it with care, professionalism and with a human touch.

Lee · 14 December 2023

★★★★★ 5/5

Trustpilot

Excellent Seller Service

I approched Springbok when I found myself in a difficult position, geographically displaced from a property I wanted to sell quickly. Unlike my local estate agent, Springbok were able to achieve viewings and maintained excellent contact throughout - Alex was fantastic in not only keeping me updated about the progress of my property, but also listening to my concerns and offering options and advice. This was invaluable to me (as a distanced seller) and helped me juggle my house sale in some very challenging personal circumstances. Thank you Alex!

Becky · 8 December 2023

★★★★★ 5/5

Trustpilot

The whole experience from start to…

The whole experience from start to finish was quick and easy. Abbey our conveyancer was professional and helpful and kept us in the loop the entire time. We would highly recommend using Springbok and their team.

Paul · 3 October 2026

★★★★★ 5/5

Trustpilot

Experience has been good so far

Experience has been good so far, we are still yet to complete the purchase of the property. Isabel was really friendly and helpful, there were a couple of issues that she was able to handle really well. Sometimes a little bit hard to get hold of but imagine quite busy, one issue we did have although we have not followed up since is that we did request another viewing of property to take the children to view the house and the person we spoke to (not Isabel) never got back to us.

Nathan · 9 November 2023

★★★★★ 3/5

Trustpilot

James was my sales negotiator

James was my sales negotiator. He was very responsive but very pushy as well. I guess it's their job but I would have appreciated more humanity. I had him on the phone last Friday and when I sent an email later I got an automatic reply saying he was off and would be back on Tuesday. It would have been nice to communicate about it. Someone else took over though. I'll see how it goes from now on.

Marion · 14 December 2023

★★★★★ 5/5

Trustpilot

I’d just like to leave a quick review…

I’d just like to leave a quick review for my agent, Haden. He was always a pleasure to speak with and answered my questions promptly, even in the evening. Thanks for your help.

Mark · 10 October 2026

★★★★★ 4/5

Trustpilot

Hayden and Charlotte

Charlotte was good sent me lots of viewings in a set day so less stress than over several days.Negotiated with the buyer after offer came in kept me up to date with what was going on. There was always someone I could get hold of to talk Hayden was great 1st port of call and always available when I just needed a peace of mind call. Sold my house quicker that I imagined just waiting now for solicitors doing there part sk8

Melanie · 2 October 2023

★★★★★ 4/5

Trustpilot

Our negotiations agent Joe Yale

Our negotiations agent Joe Yale, was helpful at all times, picking up calls or calling back promptly. He listened to our concerns and passed on messages to potential buyers and replied quickly

James · 6 October 2026

★★★★★ 4/5

Trustpilot

After a false start when the first…

After a false start when the first buyer failed to respond my property was put back in the market. Bethan Wilkins was quick to get a new buyer who was very keen to purchase the property. Delays in the sale were apparently due to the buyer’s solicitor. Bethan worked hard to keep things moving albeit with some setbacks. Bethan responded to messages and emails as quickly as possible and was regularly at hand to talk directly.

Michelle · 30 November 2023

★★★★★ 5/5

Trustpilot

Springbok and Shane Buckley

We are currently in the process of buying a house and Shane Buckley has walked us through the carefully and making the process run smoothly with regular updates to us.

Jude · 12 October 2026

★★★★★ 5/5

Trustpilot

Honest friendly staff good deal from…

Honest friendly staff good deal from salting my house payed my mortgage off money on back pocket starting a new life caring staff very helpful service very thank you springbok

Gary · 9 October 2026

★★★★★ 5/5

Trustpilot

James Keating has been very responsive…

James Keating has been very responsive and helpful throughout the offer process so far, keeping communication clear and answering all of our questions promptly. We appreciate his support in helping progress the purchase smoothly.

Richard · 20 May 2026

★★★★★ 5/5

Trustpilot

So far so good

Early days but everybody I have dealt with (especially Amy and Bethany) have been very helpful and seem professional. This is a big step and selling our property via Springbok is a whole new experience so we are slightly unsure what to expect. Communication appears to be excellent. Let's hope things continue to progress well.

K · 18 November 2024

★★★★★ 5/5

Trustpilot

From when I contacted louis the…

From when I contacted louis the customer service was efficient and quick well explained and felt like he was genuinely interested in making the whole experience as easy and efficient as possible.

Jamie · 17 September 2026

★★★★★ 5/5

Trustpilot

Springbok tick all the boxes

I am delighted with the excellent support provided to me during the sale process. Annie Wood has been the sales progressor expediting the quick sale which has been turned round in 6 weeks. Everything had been handled speedily and efficiently and I have been kept in the loop at all stages, making the sale stress free. My Springbok experience has been extremely positive and I'm so glad I engaged them.

Deborah · 16 February 2024

★★★★★ 5/5

Trustpilot

Fast and Effective Sale Process

Fast and Effective Sale Process - We viewed the property on a Saturday and have our offer accepted by the following Wednesday. Mason did a fantastic job at communicating Springbok's processes, and answered all my questions very comprehensively during our first call. Mason was also very effective at negotiating the deal between the vendors and us.

Z · 24 October 2024

★★★★★ 4/5

Trustpilot

Good experience from start to finish

Good experience from start to finish. Kay was very knowledgeable at the initial meeting and helped us set a selling price and we achieved more than the asking price. Kept up to date with the sale and viewings which came through very fast. We sold in 8 days! The solicitor Annie was very helpful and kept us updated right to the completion date. Very happy with the whole package that Soringbok provides.

Joanne · 2 January 2024

★★★★★ 5/5

Trustpilot

I always thought my house would be…

I always thought my house would be difficult to sell so I put it on early thinking it would be on for a long time but within a few days I had multiple viewings an have now sold with special thanks to Hayden donovan who has been fantastic throughout an the lovely ladies booking the viewings thank you

Ceri · 16 September 2024

★★★★★ 1/5

Trustpilot

Promised so much and failed to deliver…

Promised so much and failed to deliver - and instructed a legal firm to place a Notice on my property, preventing me from selling to anyone other than Springbok for one year!

Rob · 11 September 2026

★★★★★ 5/5

Trustpilot

My initial journey with Springbok was a…

My initial journey with Springbok was a bit of a delay, though it wasn't their fault. My mortgage process seems like forever but the goal was achieved at the end. Abbie was fantastic mortgage progressor, very calm and attentive, keeping me updated all through the mortgage process. Thanks Abbie. You deserve an award 👍

Olubunmi · 22 November 2025