Every review we hold for the Trafford office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotMason
Mason, our representative has been really helpful, answering all our questions, and we had lots! He was also great at calling between me and my husband when we weren’t in the same room and explaining all to both of us!
Lauren · 15 May 2024
Agent replied · 25 October 2024
We're overjoyed to have provided you with excellent service, and your feedback will be cherished by our team. If you have any further questions or need assistance down the road, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotWas dealt with from start to finish in…
Was dealt with from start to finish in the process of selling my house in a professional and friendly manner especially from hamish who was an absolute star
Mr · 27 November 2024
Agent replied · 28 December 2024
We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you have any future inquiries or require further assistance, please do not hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotPunctual
Punctual, easy to talk to, efficient and smiley..
Farzad · 19 May 2026
★★★★★ 5/5
TrustpilotGreat service
Every staff member that I have had the pleasure of speaking too have been fantastic. The service so far has been straight forward and the communication has been first class. Thank you!
Mrs · 24 September 2024
Agent replied · 25 October 2024
We appreciate your positive review and are ecstatic to know that you had a great experience with us. Your feedback will be shared with our team, who will be encouraged by your kind words. If you ever require our services again, please don't hesitate to get in touch. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotA big thanks to Springbok
Springbok have been professional in ever way with the sale of my house.Everybody who I dealt with were very pleasant and helpful in guiding me through the sale.I would recomend Springbok to anybody who is looking to sell there house.Thankyou to you all
David · 7 March 2024
Agent replied · 25 October 2024
Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotI needed a fast sale and Joe Yale did…
I needed a fast sale and Joe Yale did exactly that ( 8 weeks) with excellent communication. I would highly recommend if you are wanting this sort of sale.
Donna · 6 November 2024
Agent replied · 28 December 2024
We appreciate you taking the time to leave a review. It’s great to hear that our team was able to assist you smoothly. We’ll pass your feedback on to them, and they’ll be pleased to know their efforts were appreciated. If you have any questions or need further assistance, feel free to contact us.Warm regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotWe have recently put our property on…
We have recently put our property on the market with Springbok Properties and have found the process to be a very positive experience. Great people to deal with, we would highly recommend this company.
Paula · 12 August 2024
Agent replied · 25 October 2024
We're glad to have met your expectations and will share your feedback with our team. If there's anything else we can assist you with, please don't hesitate to let us know. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotMarc
Marc who arranged our viewing and began the sale process with us was very time efficient and friendly throughout making it an easy process. He explained any query’s through and gave us reassurance everything would be dealt with as soon as possible
Charlotte · 14 March 2024
Agent replied · 25 October 2024
We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotBrilliant service
Brilliant service, excellent communication. I was able to purchase my property without the worry of being gazumped. Taryck my agent was very friendly and helpful. He relied to emails same day and always returned my calls promptly.
Nikki · 17 June 2024
Agent replied · 25 October 2024
Your positive words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotHouse purchase
First time using springbok and I must say I am very impressed, Craig our sales negotiator was very professional prompt and courteous. We would highly recommend anyone to use springbok.
Richard · 13 October 2024
Agent replied · 25 October 2024
Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotMason at springbok has been so helpful…
Mason at springbok has been so helpful to us securing the house we are buying, he responded very quickly to any emails and telephone calls, we would certainly recommend him and the company
Customer · 23 August 2024
Agent replied · 25 October 2024
We're incredibly grateful for your feedback and thrilled to hear about your positive experience with us. Your review will be passed along to our dedicated team members, who take immense pride in delivering exceptional service. If there's anything else we can assist you with, please do not hesitate to let us know. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotWe recently decided to sell our house…
We recently decided to sell our house with springbok and we cannot rate them highly enough. Lewis buddle was fabulous and we were pleasantly surprised that we sold it quickly, after an unpleasant experience with another company springbok put our minds at ease and we're extremely professional.
Mrs · 17 November 2023
Agent replied · 25 October 2024
We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotSo far so good ,they have done…
So far so good ,they have done everything they said they were going to do . Constant updates . And a very prompt speedy services .
Miss · 6 December 2024
Agent replied · 28 December 2024
Your rating and feedback are truly appreciated. We're glad to have met your expectations and will share your feedback with our team. If there's anything else we can assist you with, please don't hesitate to let us know. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotBuying a house is already stressful but not with these guys
Buying a house is already stressful but I do believe that Springbok and Becci really made this whole lot easier. I am very thankful for their professionalism and over all turn around and know how and support.100% recommend them.
Kaarel · 29 April 2024
Agent replied · 25 October 2024
Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotTaryck at Springbok Properties was very…
Taryck at Springbok Properties was very pleasant, patient and helpful when we were selling our flat. He kept us in the loop all the way along and we can't praise him highly enough. I would thoroughly recommend this company.
Stevie · 26 April 2024
Agent replied · 25 October 2024
Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotA good property company
Springbok sold our property within two weeks. Our negotiator, Haden, was always courteous, informative, and worked hard to negotiate a higher price than the offer we originally received.
Karen · 31 October 2024
Agent replied · 28 December 2024
We’re thankful for your feedback and pleased to know you had a positive experience with us. We’ll make sure to share your comments with the team. If you have any further questions, feel free to reach out to us.Warm regards, Springbok Customer Services
★★★★★ 1/5
TrustpilotAvoid at all cost
All lies. They make lots of promises for you to fall in a trap and sign contract. They promised me fast sale, 8 months and £33000 reduction in sale price still waiting for completion of sale. Highly unreliable, poor communication and misleading
Sheik · 23 February 2024
Agent replied · 25 October 2024
Dear Sheik Rehman, we appreciate you taking the time to share your experience, and we want to express our sincere apologies for any frustration you may have encountered during the process. Your feedback is invaluable, and I'd like to address your concerns to provide some clarity on the situation. We understand your disappointment with the progress so far, and we want to assure you that our goal is always to provide the best possible service and end outcome. Market conditions can change rapidly and whilst our expert valuers work diligently to research and determine accurate valuations, external factors can influence the outcome. We can also comment that, upon signing the agreement, the information about how your contract works and our processes is available to you. This agreement is not a guarantee of a sale. Our property sales negotiators will use their expertise to educate sellers along the way toward achieving a property sale. If we can be of any further assistance, please do not hesitate to contact us. Best regards, Springbok Customer Services
★★★★★ 5/5
Trustpilotspringbok takesspringbok care of everything from…
springbok takes care of everything from marketing and selling property and solicitor service, as i work full time it was ideal for me so i dint have to take any time of work arranging things
Sail · 28 June 2024
Agent replied · 25 October 2024
Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotHelpfull to start with
Helpfull to start with, but difficult to contact staff. Have go to different routes to contact someone about the sale of the property Progression to sale sometimes have problem contacting staff either by phone or email
Alan · 9 June 2024
Agent replied · 25 October 2024
We're so grateful for your feedback and thrilled to hear that you had a positive experience with us. Your review will be passed along to our team members, who take great pride in delivering exceptional service. If there's anything else we can assist you with, please do not hesitate to let us know. Warmest Regards, Springbok Customer Services
★★★★★ 1/5
TrustpilotJoanne been brilliant throughout…
Joanne been brilliant throughout lovely lady and very Happy with the service provided by Joanne always nice and very helpful
Sharon · 21 January 2026
★★★★★ 5/5
TrustpilotGreat Service
Though In early stages of house sale, I was so impressed with how quick Sam Livesey negotiated the sale price with an investor which was dealt with professionally and efficient Hopefull the sale will continue smoothly to completion
Christine · 23 April 2024
Agent replied · 25 October 2024
We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotExcellent service
Excellent service I decided to sell my property, honestly I was newer thinking it can be sell for the price what Lewis Buddle manage to sell it for me , and in short period of time Highly Recommend to everyone
Mr · 14 March 2024
Agent replied · 25 October 2024
Thank you for your wonderful review! We're elated to have provided you with excellent service, and your feedback will be shared with our team members. Should you need any further assistance or have any questions, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotEvery detail was explained in full
Every detail was explained in full , if we had any questions they got straight back to us away . I have to say the total experience was a pleasure. Many thanks it was very appreciated .
Martin · 9 May 2024
Agent replied · 25 October 2024
We're incredibly grateful for your feedback and thrilled to hear about your positive experience with us. Your review will be passed along to our dedicated team members, who take immense pride in delivering exceptional service. If there's anything else we can assist you with, please do not hesitate to let us know. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotMy experience was very nice and smooth
My experience was very nice and smooth Alex has a very high standard customer skills and explain to me very patient every detail of the process! Thank you for everything and I hope I will have the key very soon 🙏🏻
Ioana · 6 February 2024
Agent replied · 25 October 2024
We're incredibly grateful for your feedback and thrilled to hear about your positive experience with us. Your review will be passed along to our dedicated team members, who take immense pride in delivering exceptional service. If there's anything else we can assist you with, please do not hesitate to let us know. Warmest Regards, Springbok Customer Services
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
