Every review we hold for the Trafford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThough this review is too early as we…
Though this review is too early as we are till in the process of sale but I must say that Craig is very professional. Throughout the sale processing, his communication is first class. I wish to do more business with springbok as we are awaiting exchange of contract hopefully very soon.
O · 18 April 2024
Agent replied · 25 October 2024
We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you have any future inquiries or require further assistance, please do not hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotJames keating kept me updated and aware…
James keating kept me updated and aware throughout the process. James was knowledgeable and polite and has secured the sale efficiently and timely ( sale is agreed but not finalised).James has helped through this difficult situation as this sale was due to the passing of my late mother. Thanks James and team.
Mick · 27 March 2024
Agent replied · 25 October 2024
Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 1/5
TrustpilotJust dont
The settlement was 30+ days past agreed settlement date. Becci was not proactive and only communicated once emailed.I felt that once their fee were paid Springbok were no longer interested. My negative belief of Springbok in the marketplace has been solidified.Review has been written across 3x platforms as requested. £100 Love2Shop Vouchers are being offered !
Ryan · 29 December 2023
Agent replied · 25 October 2024
Thanks for your feedback. We always welcome customers letting us know how their experiences were, so that we can learn and improve. We'll look further into this internally to take any necessary improvement measures. We are glad to have been able to achieve a sale for you and would like to wish you all the best. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotNatalie was efficient and proactive…
Natalie was efficient and proactive throughout the transaction. Our experience has been very positive as a buyer and I would recommend the team at springbok. From start to finish they kept me updated and were professional at all times. I can't thank Natalie enough for the most wonderful service.
Brooke · 15 May 2024
Agent replied · 25 October 2024
We're so grateful for your feedback and thrilled to hear that you had a positive experience with us. Your review will be passed along to our team members, who take great pride in delivering exceptional service. If there's anything else we can assist you with, please do not hesitate to let us know. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotGreat Service
Jess was a great negotiator for us, going back and forth between us and the vendor and was really quick in replying and getting back to us with updates. As first time buyers, it can be a daunting process but Jess was very helpful and was always happy to clarify things/follow up in writing if we had any questions.
Caitlin · 6 October 2023
Agent replied · 25 October 2024
We're honoured to have received your positive feedback and glad to hear that we were able to assist you effectively. Your kind words will be passed on to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotHayden did well
Hayden managed to negotiate a particularly difficult house sale. Excellent communications.
V · 13 October 2026
Agent replied · 14 October 2026
Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If you ever need anything else, please get in touch.
Warm regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotThough I was not happy with the sales…
Though I was not happy with the sales team's performance having to deal with all the viewings at 15 minute intervals and not being updated with alterations to the appointments Becci Simmons was both helpful and replied promptly to all my requests for information and updates on the sale of my propertyt
Deborah · 8 March 2024
Agent replied · 25 October 2024
Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotEarly Days
Although it is still early days into the purchase I will say that the negotiator Haden was very helpful and kept us up to date with our initial experience of Springbok Properties, always returning our calls and answering any questions
Jane · 8 October 2024
Agent replied · 25 October 2024
Your wonderful review has made our day! We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotSuccessful completion
The process has been a little drawn out since Craig initially set up our deal. Buyers had a few difficulties and delays but Jasmine kept on top of everything, chasing them up as required and letting me know the position. We got there in the end, many thanks for your help and support, Jasmine.
Anne · 20 January 2024
Agent replied · 25 October 2024
Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotWe are on process of Purchasing the…
We are on process of Purchasing the house of SN3 2NB Swindon Wiltshire the property from Springbok. The negotiator Mr Richard White helped us from his heart while we got some difficulties in online processing. He is a hepful person, sweet talker, problem solver and humble too.
Meekal · 19 January 2026
Agent replied · 22 January 2026
Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 1/5
TrustpilotOffered Just 48% of the Market Value
I approached this company for a cash offer on my property and was offered £120,000.
Byron · 14 September 2026
Agent replied · 22 September 2026
Dear Byron, thank you for taking the time to share your feedback. We appreciate that the cash offer was considerably below the figure you had in mind, particularly following the recent renovation of your property. Our cash purchase service is designed primarily for sellers who prioritise speed and certainty and, as such, offers will typically be below the price that may be achievable through an open-market sale. Each offer is based on the individual property, current market conditions and the commercial requirements of a direct cash purchase, rather than simply being calculated as a set percentage of an asking price or valuation. We appreciate that this option will not be suitable for every seller and there is, of course, no obligation to proceed where the offer does not meet your expectations. Kind regards, Springbok Properties Customer Services
★★★★★ 5/5
TrustpilotTaryck kept in touch with us…
Taryck kept in touch with us throughout the whole process of us buying our house. He was really on the ball and kept us up to date as often as possible. Our sale dragged on and encountered a few issues. Taryck was really patient and reassuring.
Gemma · 18 June 2024
Agent replied · 25 October 2024
Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotAlex is a polite chap and was…
Alex is a polite chap and was empathetic when our vendor change their mind on the price of the house which we had already agreed. It was difficult to get hold of him at times but I suspect he's a very busy man. Overall our experience of Springbok so far has been positive.
Gemma · 1 February 2024
Agent replied · 25 October 2024
Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotLovely experience so far with…
Lovely experience so far with Springbok,
Property sold very quickly with Chris handling the negotiation.
Communication from the start was very good and although the process is still ongoing, Communication and update are very good. This makes a difference.
Will definitely recommend.
Chima · 14 October 2026
★★★★★ 5/5
TrustpilotExcellent experience selling through…
Excellent experience selling through Springbok. Jess (Cox) our Sales Negotiator was fantastic throughout the entire process. Her communication was excellent, updating us regularly on interest and viewings. She was extremely tenacious in securing our final sale and worked really hard to get us a deal and the sale through. It was great working with her and would highly recommend.
Katie · 3 September 2023
Agent replied · 25 October 2024
Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your comments with the team as they take great pride in delivering exceptional service. If there's anything else we can do for you, please feel free to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotCharlotte made our whole experience in…
Charlotte made our whole experience in buying a house so easy from start to finish.She was always there on the other end if I had any questions or always called back straight away. A really great company and helpful people is what makes an excellent experience and is exaclty what Charlotte and the team did.
Tash-ukhotmail.co.uk · 7 December 2023
Agent replied · 25 October 2024
Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotHamish was a beacon of professionalism…
Hamish was a beacon of professionalism throughout the whole process. He was always contactable and on top on the work. Hamish made the process of buying our new home a smooth for which we are very grateful. We couldn't recommendHamish and his team more highly.
Nanouska · 25 June 2024
Agent replied · 25 October 2024
Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotI had a fantastic experience as a first…
I had a fantastic experience as a first time buyer with Ernest as my sales agent. His professionalism and expertise made the property buying process smooth and enjoyable. He was attentive to my needs, provided valuable insights, and ensured a seamless transaction. I highly recommend Ernest for anyone seeking a dedicated and knowledgeable sales agent.
Moha · 29 November 2023
Agent replied · 25 October 2024
Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotLewis Buddle is amazing
Lewis was very helpful throughout the negotiation process. We were kept fully informed of what was going on. He was very kind and answered any questions we had very clearly. 10/10 service and would highly recommend.
Rebecca · 11 November 2024
Agent replied · 28 December 2024
We truly appreciate your thoughtful feedback. It’s wonderful to know you had a positive experience with our service. We’ll pass your comments along to the team, who will be encouraged by your words. Please feel free to reach out if you need any further help.Warm regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotI am still on the process.
I am still on the process.. they follow up
Customer · 13 October 2026
Agent replied · 14 October 2026
We appreciate your review and are pleased we could assist you effectively. Your feedback will be passed on to our team, who will be encouraged by your satisfaction. If you ever need further assistance, don’t hesitate to contact us.
Warm regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotIn the space of 2 weeks of contacting…
In the space of 2 weeks of contacting springbok, i have had constant and clear communication. I have been kept updated of the process daily, had a few viewings on my property and have already secured a buyer. Very happy with the speedy but efficient process so far. Thank you Craig Pendlebury
Christina · 18 January 2024
Agent replied · 25 October 2024
Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotThe process has been very quick and straightforward
I am in the process of purchasing a property through Springbok Properties. So far the process has been speedy and faultless and James Keating (my sales negotiator) has made the process very easy with clear explanations of every step. He has been very quick to respond to any queries and the deposit gives peace of mind that there will be no gazumping!
Melissa · 20 May 2026
★★★★★ 5/5
TrustpilotThis company is the future of buying…
This company is the future of buying and selling! So much stress saved by a straightforward buying. In a few days I was able to view put down an offer and secure my purchase. Thank you Mason and Craig for that matter.Very much appreciate your help.
Customer · 18 May 2024
Agent replied · 25 October 2024
Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotAfter struggling to sell our property…
After struggling to sell our property for over a year, we turned to Springbok to help us with this. Despite it taking longer than expected to secure a sale, and sometimes it being difficult to get hold of Springbok, we managed to secure a sale thanks to Ernest using his experience to help us.
Robert · 29 November 2023
Agent replied · 25 October 2024
Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
