Trusted Agent profile · Trafford

Springbok Properties, Nationwide Trafford reviews

4.2

★★★★★ Great

1,188 reviews across 1 platform

Suite 7N Trafford House Chester Road, Old Trafford, M32 0RS, M32 0RS

Springbok Properties, Nationwide's office in Trafford, at Suite 7N Trafford House Chester Road, is rated 4.2 out of 5 across 1,188 reviews on 1 platform.

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Reviews

Every review we hold for the Trafford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Bethan Wilkins was amazing

Bethan Wilkins was amazing! She couldnt do enough to move things along, constantly checking on progress and for us and making sure everyone is doing what they should be doing. Seems the solicitors are the slow ones, definitely not springbok, there is a clue in the name! Well done all of you😁

Mrs · 19 July 2024

Agent replied · 25 October 2024

Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Sold my flat with the help of Matt

Sold my flat with the help of Matt. Great communication and realistic in how the sale was progressing.

Neil · 13 October 2026

Agent replied · 14 October 2026

We appreciate you taking the time to leave a review. It’s great to hear that our team was able to assist you smoothly. We’ll pass your feedback on to them, and they’ll be pleased to know their efforts were appreciated. If you have any questions or need further assistance, feel free to contact us. Warm regards, Springbok Customer Services

5/5

Trustpilot

Needed a quick sale & springbok did…

Needed a quick sale & springbok did exactly what they said they would, sold in the first month. Natalie walked us through each step & kept us upto date on how the sale was progressing (what an asset to the company she is) 🤩 thank you Natalie (Source : allAgents)

Julia · 20 August 2024

Agent replied · 25 October 2024

Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Craig Pendlebury was excellent

Craig Pendlebury was excellent in almost every respect. He contacted us early in process, explained everything really well and was very proactive about finding a buyer for our house. Craig made our experience of Springbok a very positive one. We did struggle sometimes to get hold of him for feedback on viewings but overall he looked after us really well.

Steve · 5 February 2024

Agent replied · 25 October 2024

Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Annie was really helpful throughout the…

Annie was really helpful throughout the process even with a lot of back and forth during the sales progression process. It was very easy to communicate with the rest of the team as well when Annie was away. Looking to work again in the future!!

Angel · 29 October 2024

Agent replied · 28 December 2024

We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Just had my offer accepted on a house

Just had my offer accepted on a house. I'm a first time buyer and Jessica has been a great help to this point. Setting up a second viewing at very short notice, talking me through some of my queries being a first time buyer and a prompt response with my offers. Hopefully the rest of the buying process will continue in the same manner.

Mike · 23 April 2025

5/5

Trustpilot

Great experience with Springbok

Springbok have been great with me buying a property listed with them. Lewis Buddle kept informed and updated re. the viewing of a property through to making an offer. He answered any questions I had quickly. Lewis kept me updated at all times and I really appreciate his help.

Wendy · 23 August 2024

Agent replied · 25 October 2024

We're absolutely thrilled by your positive review and delighted to know that you had a wonderful experience with us. Your valuable feedback will be shared with our team members, who will be inspired by your kind words. If you ever require our services again, please don't hesitate to get in touch. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

I needed a home fast and with the…

I needed a home fast and with the unstable market many sellers kept pulling out or time wasting which was a pain.Springbok offered reliability and a quick transaction which for me was very important at this time. Thomas Robinson was a great help in keeping the process moving and making my life alot easier. I had no problems, so very happy.

Gordon · 26 December 2023

Agent replied · 25 October 2024

Your wonderful review has made our day! We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services

4/5

Trustpilot

Great service once offer made

I never received confirmation of my initial booking of two viewings and had to phone to check these were booked. However, once I offered on a property the prices had been simple. Marc was efficient and friendly and kept me up to date.

Client · 17 November 2024

Agent replied · 28 December 2024

We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Great experience

Great experience with springbok, Daniel ardern was helpful from start to finish with quick responses. Thank you.

Leanne · 8 October 2026

Agent replied · 10 October 2026

Thank you for your review. We’re glad to know that we were able to provide the level of service you expected. Your feedback will be shared with our team, and we hope to assist you again if needed. Please feel free to reach out with any questions. Warm regards, Springbok Customer Services

5/5

Trustpilot

Craig was very professional

Craig was very professional and made this experience so much easier than previous dealings we have had with high street agents.He was always on the phone keeping us updated on the feedback from the multiple viewings he managed to organise.Definitely recommend Springbok to anybody selling a property.

David · 4 September 2024

Agent replied · 25 October 2024

Your glowing review is music to our ears! We're overjoyed to have provided you with excellent service, and your feedback will be cherished by our team. If you have any further questions or need assistance down the road, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Amazing ⭐️⭐️⭐️⭐️⭐️

Heard about springbok on Facebook! Haden from springbok was absolutely amazing me being a new buyer I had no idea what I was doing and Haden made the experience easy and pain free!! I would definitely recommend to friends and family!!

Heidi · 2 December 2024

Agent replied · 28 December 2024

Your rating and feedback are truly appreciated. We're glad to have met your expectations and will share your feedback with our team. If there's anything else we can assist you with, please don't hesitate to let us know. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Abbey at springbok

Abbey, Brawn was constantly informing and updating me an others with information relating to the sale and purchase of my property,

Yvonne · 19 May 2026

5/5

Trustpilot

Incredible service

Springbok Properties were very quick to respond when we first contacted them. The whole process was very smooth and they sold our house within four days. The staff were amazing to work with, especially Lewis Buddle who was always available to answer all of my questions. I would highly recommend them to my family and friends.

Shiny · 14 March 2024

Agent replied · 25 October 2024

We're honoured to have received your positive feedback and glad to hear that we were able to assist you effectively. Your kind words will be passed on to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to reach out. Warmest Regards, Springbok Customer Services

3/5

Trustpilot

Excellent Sales progressor

Callum was very helpful when buying my house via Springbok. I can't rate him enough. However, there was an admin fee charge that I wasn't made aware of in detail until after I had paid my 'buy it now' deposit.

Tara · 9 December 2024

Agent replied · 28 December 2024

Thank you for sharing your experience. We’re pleased to have met your expectations and provided the support you needed. Your feedback will be shared with our team, who’ll appreciate the recognition. If you ever require further assistance, don’t hesitate to reach out.Warm regards, Springbok Customer Services

4/5

Trustpilot

Haden helped with the purchase of the…

Haden helped with the purchase of the property I was buying and overall happy with the price we achieved.

Lewis · 14 September 2026

Agent replied · 25 October 2024

Thank you for your feedback. We’re glad to know you were satisfied with our service. We’ll share your comments with the team, who will be encouraged by your kind words. If there’s anything else we can help with, please feel free to reach out. Warm regards, Springbok Customer Services

5/5

Trustpilot

Springbok was super speedy in helping…

Springbok was super speedy in helping me to sell my house. Ernest found me a buyer within 9 weeks and he couldn’t do enough for me he was brilliant. Ernest kept me informed all the way through the process. I would highly recommend him and Springbok.With kind regards,W Spruce

Customer · 5 July 2024

Agent replied · 25 October 2024

Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Easy and stress free

Hamish made the whole process so easy, with regular follow ups and actively chasing when needed. He was always pleasant to deal with and responded quickly to any queries and updates. He made a normally-irritatingly process almost hassle-free. I would happily recommend.

Carrie · 21 October 2024

Agent replied · 25 October 2024

We appreciate your review and are pleased we could assist you effectively. Your feedback will be passed on to our team, who will be encouraged by your satisfaction. If you ever need further assistance, don’t hesitate to contact us.Warm regards, Springbok Customer Services

5/5

Trustpilot

I am still in the process off buying

I am still in the process off selling my property and purchasing a spring book house . Craig was extremely informative, polite and made me feel reassured when dealing with him , it made what can be a stressful time much easier , do thanks for everything 😊

Lynn · 4 July 2024

Agent replied · 25 October 2024

Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Thank you Jessica

Jessica Thornton was brilliant from start to finish. She always called back promptly and gave updates frequently. She was polite, friendly but knowledgeable. I was selling my late father’s house and so having a difficult, stressful situation made easier and simple was and still is greatly appreciated. Efficient, fast but fair. Thank you Kerry

Kerryann · 11 March 2024

Agent replied · 25 October 2024

Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services

4/5

Trustpilot

Natalie was great it would of been a…

Natalie was great it would of been a Five but Marcus was awful after I spoke to the purchaser of my house when given him the keys I found out the purchaser had to keep pushing to view property and this was do after I said I was going to pull out.

MR · 15 April 2024

Agent replied · 25 October 2024

Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services

4/5

Trustpilot

Home by the sea

I found my dream home, Morecambe right next to the sea. I've never bought property by myself and wasn't sure what to do. Lewis was exceptional in leading the way and I'm hoping to be settled there in a couple of months. Thank you for helping me 😊

Debra · 27 June 2024

Agent replied · 25 October 2024

We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Very friendly and professional

I just completed a purchase through Springbok and Jasmine was a pleasure to deal with. She was professional and very friendly and always kept me updated. She always called back if I couldn't get through to her, unlike many agents where you have to keep chasing them.Would highly recommend.

Louie · 31 May 2024

Agent replied · 25 October 2024

Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Alex from Sprinbok

From the very first day that Alex from Springbok called me and started explaining how they work, I felt reassured and confident that what I was doing was right. Since then Alex has called me on a regular basis to update me at every step of the way.I would totally recommend Springbok and in particular Alex.

Anonymous · 9 January 2024

Agent replied · 25 October 2024

We're incredibly grateful for your feedback and thrilled to hear about your positive experience with us. Your review will be passed along to our dedicated team members, who take immense pride in delivering exceptional service. If there's anything else we can assist you with, please do not hesitate to let us know. Warmest Regards, Springbok Customer Services

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