5/5
Both Katie and Chris were amazingly helpful, couldn't do enough, very proactive, supportive and all the information and requests were laid out professionally and in layman terms so easy to navigate. Thank you
Trusted Agent profile Β· Trafford
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231 reviews across 2 platforms
26 The Downs, Altrincham, WA14 2PU, Trafford, WA14 2PU
Gascoigne Halman's office in Trafford, at 26 The Downs, is rated 3.9 out of 5 across 231 reviews on two platforms, including 114 Google reviews rated 4.5.
Every review we hold for the Trafford office, from every platform, shown as written. First names only.
5/5
Both Katie and Chris were amazingly helpful, couldn't do enough, very proactive, supportive and all the information and requests were laid out professionally and in layman terms so easy to navigate. Thank you
1/5
Terrible experience with this company
Terrible experience with this company. Had to fight for my deposit which they made unnecessarily difficult. They supported a landlord who said the property was uninhabitable when the independent check out report confirmed as 'good'. 6 months to get deposit back from TDS who awarded us Β£2,500 of the deposit and the landlord Β£100 after he tried to claim for Β£4500! Would never use this company again, avoid!
1/5
I wish I could give this letting agencyβ¦
I wish I could give this letting agency zero stars. They have completely breached our contract and shown a total lack of professionalism. Upon moving in, the house was absolutely filthy, with rubbish in back garden. The state of the property was uninhabitable, clearly, no cleaning had been done. On top of that, broken window and door glass was shattered, posing a serious safety risk.
5/5
I've sold my property not long ago and Kate and Robert had helped me so much through the process as it was my first time. They kept me informed in every detail and went above and beyond when I emailed asking the most pointless questions π Even after I sold the property, the new owners kindly passed on some letters of mine I hadn't changed details over of yet and Kate kindly forwarded those letters to my new address with no hassle. Such lovely, warm, caring and attentive staff who do a brilliant job! Thank you for everything Sze
5/5
We had a very positive experience selling our home through Gascoigne Halman. After another local agency let us down and failed to procure us a buyer, we turned to Gascoigne Halman. Kate at the Altrincham office was wonderful at communicating with us and with our buyer, ultimately leading to a timely and smooth sale of our property. Professional throughout and quick to respond to queries. Thank you to the team at Gascoigne Halman Altrincham, who thanks to them, we are now happily moved into our new home.
5/5
Rob, Kate and the team were outstanding and offered us great advice and support when selling our home from valuation through to completion. Very friendly and professional, would highly recommend.
1/5
Unprofessional to the highest level and very rude in my 6 years as an investor buying and selling I have never experience estate agents like them. Why are they still trading is beyond me or why would someone use them? All reviews say the same issue of unprofessional rude treatment might be part of their training ''Tom'' was a joke to deal with thanks for the experience, in short, give them 5star for you get what you pay for.
4/5
Great staff
I sold my property through Gascoigne Halman in Frodsham. The girls in the office were extremely helpful, helped me to understand what was happening and I sold my property within 2 weeks. I canβt thank them enough
5/5
We had a wonderful experience with Gasgoigne Halman in Altrincham. We felt totally at ease with Rob and he offered us great advice. He and Kate (who dealt with the majority of our sale) were professional to the core and always available to help answer any queries. We will be recommending the team to anyone moving in the future βοΈ
5/5
Excellent service from Kate and Rob. Always very helpful in the sale of our house and we're professional and efficient.Would highly recommended them to anyone wanting to sell or buy.
5/5
Chris, Katie and the team have been amazing throughout my renting process and were quick to answer any issues or questions I had. Thank you again for everything!
5/5
I dealt with the wilmslow office
I dealt with the wilmslow office. James and the team were always available to help me out. Very pleasant experience and highly recommended.
Many Thanks for the review. It was a pleasure to help
4/5
Georgia Day is a credit to Gascoigne Halman
Recently bought a house and dealt with agent Georgia Day who was fabulous from start to finish. No qualms with recommending her and the team at Macclesfied. Overall, it took around 4-5 months and Georgia just kept pushing for us to be moved in by Christmas which finally happened. Thanks, Georgia!
1/5
0 communication, AVOID
Informed us that the property we were moving out of had been re-let. We then rushed to clear and deep clean the property. Rang several times on the day with no answer to then be told any day before Thursday would be ok. We were then informed by another call 10 minutes later that the property had infact not been re-let. Severe lack of communication therefore making us pay another month rent & bills.
5/5
A huge thank you to Tracy and all theβ¦
A huge thank you to Tracy and all the team at Gascoigne Halman Frodsham office for working together , constantly chasing , updating and achieving a new sale/ exchange and a clock ticking completion deadline ..Fabulous to work with you.
5/5
Was happy to put my house for sale through Gascoigne Halman Altrincham. The service was great and the teamwork was excellent! Living abroad and selling my house was difficult but the team supported us and worked really hard for the process to be successful. Once again, I think the whole team for the excellent work.
5/5
Katie & Chris are very professional & welcoming. They showed us properties that were really nice & proactively suggested others. Thoroughly recommend.
5/5
House sold very quickly and all handledβ¦
House sold very quickly and all handled professionally by James andxhis team with minimal issues at all.
5/5
Tracy at the Frodsham office gets 5 stars!
We've just bought a property through Gascoigne Halman and they have been super helpful and communicative throughout the whole process. Tracy Ryan in the Frodsham office has been lovely and always responded to our queries (however bizarre! We have asked a lot of questions haha!) promptly and happily! We never felt like we were too much trouble. Thanks to everyone at Frodsham Gascoigne Halman!
5/5
Great experience with Gascoigne Halman in Altrincham. Jo was amazing and went out of her way to support ourselves and the buyers with the stressful process and to keep things moving along when everything went quiet. Would definitely recommend.
5/5
Excellent service
Been a landlord for a number of years.Lisa and her team provide an excellent management service.I would highly recommend them.Very professional.
5/5
Purchased a home through Gascoigne Halman and overall was an excellent experience. Jo and team were professional and kept things moving to get completion over the line. 5 stars!
5/5
What a brilliant experience i have had with Gascoigne. Katie and Chris who dealt with me finding a property to rent, went above and beyond! Very helpful, professional and really went that extra mile to help me and my circumstances. Would highly recommend to anyone who is looking for rented or bought property.
5/5
Great service and easy to contact
We recently sold and bought a house using the Frodsham office. We met with 3 local estate agents before deciding who to use and we chose Gascgoine Halman Frodsham as they had the most local knowledge and were the easiest branch to get in touch with.As is often the case, the whole house move process was quite lengthy and frustrating. But Tracy in particular helped us out with advice, chasing up solicitors and helping to keep on top of the process. I donβt plan on moving again anytime soon, but if I did I wouldnβt hesitate to use their services again.
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