Trusted Agent profile · Trafford
★★★★★
231 reviews across 2 platforms
26 The Downs, Altrincham, WA14 2PU, Trafford, WA14 2PU
Gascoigne Halman's office in Trafford, at 26 The Downs, is rated 3.9 out of 5 across 231 reviews on two platforms, including 114 Google reviews rated 4.5.
Every review we hold for the Trafford office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat service from prompt and effective…
Great service from prompt and effective marketing at a good price through to highly professional process management when the chain got somewhat frustrated towards the end. Have used them before and will use them again. Thanks to Markus and Lucy.
5/5
GoogleHaving just completed the sale of our house with Kate acting as our selling agent I cannot praise her enough .Her attention to detail ,professionalism and diligence is outstanding particularly in dealing with buyers which would easily win the award for being the the most awkward buyers of the year.Rob also deserves praise for being totally committed to providing an excellent service.What a great team.
5/5
GoogleKatie and the Letting team have gone above and beyond for us, we had a lot of rejections before coming to Gasgoine Hallman Altrincham and they really helped us find and secure a property to rent, and we are more than happy with the experience and the new home! THANKS GUYS!
5/5
TrustpilotReally good service from Dan in sale…
Really good service from Dan in sale brunch. I was in sales all my life when you see a good honest person it’s very nice to deal with. Julie the manager was very helpful as well . Thanks Again.
5/5
TrustpilotExcellent process with Gascoignes
Excellent process with Gascoignes, from initial meet with Markus, market appraisal right down to the wire.Market knowledge and valuation was spot on. Photography clear, perfect contrast and house write up excellent and accurate. Brilliantly managed by Lucy Kershaw throughout with very timely comms and updates. We felt she managed potential buyers very well and helped maintain the integrity of the chain as it developed. Viewings all managed professionally and consistently too. Viewing requests started coming in within an hour or so of being released online. Offers started a few days after viewings and final offer just over a week later. Just excellent team all round! Thank you all.
5/5
GoogleBrilliant experience from start to finish with Gascoigne Halman in Altrincham. Kate who handled the majority of our sale & purchase was absolutely fantastic, accommodating and just an all round professional. Kate managed everything perfectly. Thank you for finally getting us through everything!
1/5
TrustpilotExtremely poor customer service
Extremely poor customer service. No communication and appear to also be quite judgmental towards single parents. I am still waiting for them to call me back but regardless of weather they do or not, i definitely won’t be letting a property through them.
4/5
TrustpilotGascoigne Halman
Gascoigne Halman - Macclesfield Very professional service from the office. James in particular took the lead and guided me through the process. Always contactable and explained all clearly and ready to help
1/5
TrustpilotCOMPANY LIE TO GET MONEY FROM YOU
Told the woman named Susan that I would be a student working in my holidays off uni whilst getting a mortgage. Been lead on to sign a lifetime fee of 600 pound to use there advice for the next 6 month for unlimited advice. Now being told she didn't know I was a student when I have clear evidence on my side I told her. Lawsuit imenent. This firm will lie to get money Out of you. DO NOT USE THIS COMPANY, GO EPSEWHERE.
5/5
GoogleI have used Gasgoine Halman many times when finding a tenant. Katie and Chris are extremely knowledgeable about all aspects of renting. They always keep me in the loop and their efficiency is second to none. Would highly recommended
5/5
GoogleRegardless whether we clinch the deal or not, Katie have been an absolute star. She is brilliant and on top of her job. Chris on the other hand, extremely polite and professional. You guys are doing extra ordinary job. Well done Katie and Chris. We will get the property of you that's for sure.
5/5
GoogleI found the personnel at Gascoigne Halman Altrincham to be diligent, effective, and thorough in their workplace. When I bought a house, recently, Kate Sanders impressed me with her professionalism and attention to detail. She kept me informed at each step, all the way to completion. Therefore, I would highly recommend Gascoigne Halman Altrincham
1/5
TrustpilotOnly interested in protecting the…
Only interested in protecting the Landlord, zero care for tenants. Money grabbers
1/5
TrustpilotRental property- flea infestation
I would be very wary of letting these guys manage the rental of anything! Purchased a property via gascoigne and Halman, that has previously been tenanted (managed by gascoigne and halman), and it’s been a horrible experience. When we viewed the property it was filthy, so offered full asking on the agreement it be professionally cleaned. When we moved in, not only was it still dirty but we quickly discovered it had a serious flea infestation! When I flagged the flea issue to the chapel offIce they were helpful and did try to arrange pest control, but it was ineffective and 8 weeks on we still Have issues- the pest control guy thought the issue must have been untreated for many many months as the infestation was so bad! I don’t know what kind of checks they do on tenants, or how regularly they inspect their properties, but allowing a lovely new house to become absolutely infested under their management absolutely amazes me. Be very wary if you are considering them as rental agents.
5/5
GoogleI found the personnel at Gascoigne Halman Altrincham to be diligent, effective, and thorough in their workplace. When I bought a house, recently, Kate Sanders impressed me with her professionalism and attention to detail. She kept me informed at each step, all the way to completion. Therefore, I would highly recommend Gascoigne Halman Altrincham
5/5
GoogleI found the personnel at Gascoigne Halman Altrincham to be diligent, effective, and thorough in their workplace. When I bought a house, recently, Kate Sanders impressed me with her professionalism and attention to detail. She kept me informed at each step, all the way to completion. Therefore, I would highly recommend Gascoigne Halman Altrincham
1/5
TrustpilotUsed Gascoigne Halman Lettings to…
Used Gascoigne Halman Lettings to manage my property - biggest mistake. Took commission every month but did nothing to earn it. Ignored my emails when I reported concerns following an inspection visit report and allowed tenant to damage property which resulted in problems trying to claim money from deposit and eventually left me considerably out of pocket. Didn't know where one set of keys were when I went to collect them! Didn't have the grace to admit their mistakes and apologize. Would certainly NOT recommend!!
1/5
GoogleAVOID AVOID.pathetic service , they work for the landlords only , not for the tenant .we spent 1year + in a house at Timperly and not even a single issue has ever been resolved by Gascogen . we moved into the house with a washing machine full of mold , (we didnt know we had to open the washing machine and check every part before signing contract )requested to change it , but got refused ,we bought our own , and now when we are moving out, we are told that landlord is now going to buy new one for upcoming tenant ,so we donot need to fit the old one back before we leave.i wonder how landloard (being a doctor ) was using that washing machine . refrigerator stopped working within 3 days of moving . there was a filthy pond that needed cleaning but landloard and company refused to do it , we literally had a fight to get it done ,as we were told house will be cleaned before we move in .i wish there was an option of 0 star .
5/5
TrustpilotExceptional estate agent
We recently sold our previous house and purchased our new home through Gascoigne Halman in Stockton Heath and we were delighted with the service we received throughout.
5/5
GoogleGreat experience as a first-time buyer. Michael O'Donnell and the rest of the team at the Altrincham branch were incredibly helpful and communicative, and I'm very happy with the service provided by Gascoigne Halman's recommended mortgage consultant (Susan Brown). They all worked together to make the buying process as painless as possible, enabling me to purchase my dream home. Many thanks!PositiveResponsiveness, Professionalism
5/5
GoogleFrom the very first appointment I had with Robert all of the members at the Altrincham branch have gone above and beyond to help the sale of our house go through. I would not hesitate in recommending their services and a special mention also goes to Kate & Megan.
1/5
GoogleGH Altrincham owed me £80 at the end of tenancy and confirmed over the email to refund it back, it's been 5 months now but still they haven't paid me back. They would give vague responses over the call/email every time, but never interested in resolving the matter. I would not recommend using this agency in Altrincham !!!NegativeResponsiveness, Quality, Professionalism, Value
5/5
GoogleFantastic estate agent, I met with several agents from the area before deciding to sell my house with Gascoigne Halman. They were professional, prompt, gave good fair advice and kept me up to date with the sale at all times. They sold the house at the price they suggested which I was very pleased with, and their rates are in line with their competitors. I highly recommend this agent to any prospective seller or buyer.
5/5
GoogleI couldn’t recommend them more, when viewing an apartment the lovely Katie recommended a house she thought we might like to view instead and we loved it. She was very good at keeping in communication with us and helpfully answered our many questions! Thank you 😊 …
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