Every review we hold for the Trafford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently had the pleasure of working with katie leslie to rent a house, and I couldn’t be happier with the experience. From the initial inquiry to the final paperwork, the she was professional, responsive, and supportive.
The property selection process was straightforward, with a diverse range of options that met my requirements. Katie leslie was particularly helpful, always available to answer questions and provide insights about the neighborhoods.
The application process was efficient, with clear communication every step of the way. They ensured I understood the terms and conditions, making the whole experience stress-free.
Overall, I highly recommend Bridgfords for anyone looking to rent a property. Their commitment to customer service and attention to detail made all the difference!
Bibi · 9 October 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation Bibi. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have dealt with Ava at the Sale branch and she has been great to deal with. I live overseas and initially tries to let and manage my own property but found it to difficult to do so. As an overseas landlord, Ava has really helped, always quick to respond to any issues and help where needed, get several quotes for repairs needed so I can chose what’s best. I’m happy to use and recommend their service.
Adam · 25 October 2019
Agent replied · 23 October 2024
Thank you Adam for your glowing 5* review of our Bridgfords team. It is always great to read such positive reviews and recommendations from our clients.
Best wishes, Lucy.
★★★★★ 5/5
GoogleI've been looking for a house to rent for 4 months and finally found one and Elisha made a stressful process so easy and calm, reassuring us that the property was secured for us. She's responded to all my queries in a quick and helpful manner. She just seems like a lovely person who puts you at ease! Thanks so much Elisha for all your help! :)PositiveResponsiveness, Quality, Professionalism
Rebecca · 24 October 2021
Agent replied · 23 October 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would for sure recommend Bridgeford letting agency. They have really helped with our move also supported with any enquiries regarding the property. Especially a massive thank you to KATIE, she has been a huge help.
Toke · 25 July 2024
Agent replied · 23 October 2024
Hi Toke Reacts, thank you for recommending Bridgfords letting agency and for acknowledging Katie's exceptional support. We are delighted to hear about your positive experience with us. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKatie and the team were great and well recommended. The rent figure was achieved and the property was let immediately. All the remaining tasks were carried in a smooth and professional manner. Highly recommended.
Patrick · 24 August 2024
Agent replied · 23 October 2024
Many thanks Patrick for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt’s my first time rental house with Bridgfords I don’t know how to manage the documentation but Katie Leslie helped me very well she guide me everything. Thank you Katie Leslie
Abdullah · 9 October 2024
Agent replied · 23 October 2024
Abdullah thank you for your great 5* review! We're delighted to hear that Katie Leslie was able to assist you so well with your rental documentation. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleAmazing! Really quick, efficient and stress free. Katie has been amazing through the process, keeping us informed and answering all our questions as first time renters. Thank you so much :)
Lauren · 9 October 2024
Agent replied · 23 October 2024
Thank you Lauren for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe recently purchased our new home from Bridgfords, Sale, the whole team were amazing, professional and friendly, especially Megan who was always on the ball in replying to any enquiries we had and always communicated with our solicitor which resulted in a speedy service and completion, Would definitely recommend.
Alex · 24 October 2023
Agent replied · 23 October 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
TrustpilotRichard at Bridgfords Withinton was a great help
Bridgfords Withinton did our conveyancing a year ago. Some of the team were inexperienced (and in one case a bit lazy) but Richard Taylor made up for that by going the extra mile in helping us out. So this positive review is for him. Thank you.
Elaine · 23 May 2025
★★★★★ 5/5
GoogleBrilliant service. We are having to move house in a rush and we dealt with Rheanna who was so helpful. She kept us updated each step and would reply to our enquiries really quickly. We've now found a perfect house and due to move soon. Thank you Bridgfords!
Amy · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleHighly recommend the team at Bridgfords Sale and the services. Katie has been very proactive, customer friendly and has been swift in actions & response. Highly rate the team and Katie’s responsiveness.
Ramesh · 24 August 2024
Agent replied · 23 October 2024
Many thanks Ramesh for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had such a great experience working with Rheanna Draper. She was incredibly helpful from start to finish, always quick to respond, very accommodating, and nothing was ever too much trouble. She made the whole process smooth and stress-free, and we’re really grateful for her support. Highly recommend!
Toby · 11 October 2025
Agent replied · 10 November 2025
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI would want to say I am well pleased with bridgfords as Katie Leslie made the renting journey so smooth,she communicated so well,was calm,transparent,kind and nice.keep up the good work Katie Leslie you are wonderful darling
Ife · 26 May 2024
Agent replied · 23 October 2024
Thank you for sharing your positive experience with Katie Leslie at Bridgfords Sales and Letting Agents Sale! We are thrilled to hear that she made your renting journey smooth and enjoyable. We will make sure to pass along your kind words to Katie. Thank you for choosing Bridgfords! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotI wrote an email to one of their sales…
I wrote an email to one of their sales colleagues about a viewing who wouldn't open the door to me. The sales colleague never responded back to my email. Plus they've not bothered to notife me about a property I was interested in but is now sold!
Rachel · 27 June 2026
★★★★★ 5/5
GoogleI would like to thank Katie Leslie for making the house hunting process easier. She's been amazing since day high, highly professional who's always willing to help
Primerose · 22 October 2024
Agent replied · 23 October 2024
Hi Primerose,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Katie Leslie made your house hunting process easier and provided such professional assistance.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleKatie has been an amazing letting agent helping us through the process of renting our first place. She's been a great help throughout with consistent and open communication.
Charlotte · 2 October 2024
Agent replied · 23 October 2024
Many thanks for your outstanding 5* review and your generous comments Charlotte. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had an excellent and smooth experience with bridgfords. Murray and Lucy have been fantastic and extremely helpful during the process
Frankie · 11 May 2026
Agent replied · 11 October 2026
Thank you for your kind words! We're thrilled to hear that Murray and Lucy provided you with an excellent and smooth experience. It's our goal to make the process as easy and stress-free as possible for our customers. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleKatie is a star, she was very pleasant and advised us well by giving us the information that we needed to make a decision on our house search. Keep the good work!
Colin · 25 July 2024
Agent replied · 23 October 2024
Thank you for your 5* review Colin. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotBridgfords Gosforth
Bridgfords Gosforth - categorically the worst letting agents I have ever dealt with. They were very efficient at getting credit checks completed and the rent and deposit organised. After that though the service was appalllng. We picked up they keys a few days before we moved in and noticed a wash basin in the ensuite was smashed, and the premises was generally dirty (not mentioned on the inventory). Rang and advised - and said they could access the property to repair if necessary. It was not repaired when I moved in and I was advised this was because I needed to report through their portal. In the first week I had to report repairs - washing machine not plumbed in, broken toilet seats, kitchen cupboards so dilapidated the drawers fell out when opened, gas fire not working, thermostats missing/broken on radiators, ventilation fans not working plus the smashed basin. It took them 7 weeks to get some of the repairs done, the remainder were outstanding when I left 6 months later. I chased and chased but just got told they aren't priority repairs (repairs on white goods are supposed to be prioritised). Once I handed my notice in they were super efficient at arranging viewings to get some other poor fool to pay £850 to live in a cold badly maintained property.Although I have seen a copy of the check out report which mentioned lots of issues, all of which predated my tenancy, I have never had confirmation that the Land Lord is happy ( They brow beat me into taking a zero deposit arrangement which was very expensive so I don't have a deposit to come back) All in all swift to take your money slow to respond to issues and communications demonstrate how little they care about their tenants. I cannot recommend highly enough that you avoid this business like the plague.
Sally · 5 August 2023
★★★★★ 5/5
GoogleJust want to thank Katie for her prompt and swift responses when me and my partner were looking for our new home. Your professionalism is much appreciated.Keep up the excellent work
Tina · 25 July 2024
Agent replied · 23 October 2024
Hi Tina Dlamini, thank you for your kind words about Katie's excellent service. We are delighted to hear that she provided you with prompt and professional assistance. We appreciate your feedback and look forward to helping you with your new home. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKatie was our agent, she is very quick at responding and getting things sorted. I found the process easy and everything was explained well! Great customer service
Charlotte · 23 September 2024
Agent replied · 23 October 2024
Thank you for your wonderful 5* review Charlotte! We're thrilled to hear that Katie provided you with excellent customer service and made the process easy for you. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
TrustpilotA cheerful professional that brightens up your day...
I am the director of GLY UK Immigration Support Services Co. Ltd. which serves our HK clients in finding ideal homes here in the UK. Over the years of our operation, we learned to value true professionals in the estate agencies, who are, like Louise Coghlan of Bridgfords, very enthusiastic, responsive, and very patient to answer questions and resolve issues we encountered during the renting process. Louise is also one of the most cheerful estate agents I have ever met…so pleasant to talk to and to work with!.I am always pleased to recognize a true lettings professional who demonstrates knowledge, passion and commitment to her work. And me and my team are grateful for the support Louise has given us!Jonas FungDirectorGLY UK Immigration Support Services Ltd.
GLY · 12 July 2023
★★★★★ 5/5
GoogleKatie was really prompt in email response and also getting our checks passed really on time and quick. No waiting about, really good customer service.
Taylor · 19 October 2024
Agent replied · 23 October 2024
Hello Taylor,
Thank you for your wonderful 5* review! We're delighted to hear that Katie provided prompt and efficient service. Your kind words are greatly appreciated.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleAbsolutely lovely staff . Ava has been so patient and polite with me phoning a million times and have given me excellent advice . Jessica has also been very friendly, professional and gave very good advice aswell . Jessica knew I was keen to hear back ASAP and came back to me at 5:15 before she went gone . My son adored her on the viewings ! 🤣
Thanks !!
Adele · 12 January 2020
Agent replied · 10 January 2025
Thank you Adele for your great 5*review! It's wonderful to read that you were kept fully informed and up to date throughout the process by our Bridgfords, Sale branch.
Many thanks again, Lucy.
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