Every review we hold for the Trafford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleReview for Chris Hilditch, Outstanding Service
We had the absolute pleasure of working with Chris Hilditch, and we cannot recommend him highly enough. From the very beginning, Chris promised to “hold our hands” throughout the entire process, and he truly delivered on that promise.
His support went far beyond our expectations. Chris was consistently available, incredibly knowledgeable, and always one step ahead. No question was too small, and no detail was overlooked.
His calm and reassuring approach made what could have been a stressful experience feel smooth and manageable.
Chris didn’t just meet our expectations, he exceeded them. If you’re looking for someone who is genuinely committed to providing exceptional service and going the extra mile, Chris Hilditch is the person to trust.
Thank you, Chris, for everything!
Sally · 11 October 2025
Agent replied · 10 November 2025
Thank you for your kind words and glowing review! It was an absolute pleasure working with you and I'm thrilled to hear that you were satisfied with the level of service I provided. I always strive to go above and beyond for my clients and I'm happy to hear that my efforts did not go unnoticed. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
TrustpilotFraud risk
Refused to return deposit after tenancy ended, eventually complying four months later after we enacted formal action. Ignored all our calls and emails, and during the little communication I could get with them I was treated with more rudeness and dishonesty than I have ever experienced. In particular Deposits Manager Paddy and Leanne consistently treated us with the utmost contempt. Probably some sort of illegal operations behind the scenes. Avoid!
Roger · 17 June 2026
★★★★★ 5/5
TrustpilotI recently moved into Brigford property…
I recently moved into Brigford property and I can't express how grateful I am for the fantastic support from Lucy and Murray. From the moment I began the application process, they were incredibly helpful and attentive to my needs. Lucy guided me through all the paperwork with clarity and patience, ensuring I understood everything. On move-in day, Murray went above and beyond to assist me, he helped with any questions I had and made sure everything was in order. To top it all off, I received a delightful box of chocolates as a sweet welcome gift, which added such a nice touch! Their friendly demeanor and professionalism truly made my transition seamless. I highly recommend Brigford to anyone looking for a welcoming place home.
Alpha · 21 February 2026
★★★★★ 5/5
GoogleThanks so much to Rheanna for all the help done for us. She guided me to follow every step and kept me informed throughout the renting process. Bridgefords provide everything very clearly and the service is very good and helpful. I would highly appreciate and recommend it.
Ms Shuk Han Chung
Eva · 13 December 2025
Agent replied · 10 January 2026
Thank you, for your kind words and recognition of our team member Rheanna. We are dedicated to providing clear and helpful services to our clients, and we are happy to hear that we met your expectations. We truly appreciate your recommendation.
★★★★★ 5/5
TrustpilotService above and beyond
What can I say about Bridgfords in Bamber Bridge, what an absolutely fabulous team of professionals to deal with especially Jane Catterall! This amazing lady has gone above and beyond for us firstly regarding the sale of my mum's house after she passed away, and now ourselves. Without Jane with her knowledge and wealth of experience our house move would have collapsed, she did everything in her power to get the job done, she went above and beyond, and is also a very understanding and caring individual remaining professional throughout. Couldn't have done this without you! Wouldn't hesitate to use them again.
Nicky · 8 November 2025
★★★★★ 5/5
GoogleReview for Katie Leslie
I recently worked with Katie Leslie to find a rental home, and I can’t recommend her highly enough. From our first interaction, Katie was professional, friendly, and attentive to my needs. She took the time to understand what I was looking for and provided a range of options that suited my preferences.
Katie’s knowledge of the local market was impressive, and she was always available to answer my questions. She guided me through the application process seamlessly, ensuring everything was clear and straightforward. Her proactive approach made the entire experience stress-free.
If you’re looking for a dedicated and reliable letting agent, Katie Leslie is the one to call. She truly goes above and beyond for her clients!
Muhammad · 9 October 2024
Agent replied · 23 October 2024
Hello Muhammad,
Thank you for your wonderful 5* review! We're thrilled to hear about your positive experience with Katie Leslie. Your kind words and recommendation mean a lot to us.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleWe have had very good experience with the letting team. Elizabeth is very helpful and responsive. Rheanna has arranged repairs and cleansing of the property efficiently during the transition period, and communicated effectively with us in sourcing new tenants throughout the process.
Chan · 11 October 2025
Agent replied · 10 November 2025
Thank you so much for taking the time to share your positive experience with our letting team. We are so pleased to hear that Elizabeth and Rheanna provided excellent service throughout the transition and tenant sourcing process. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
TrustpilotOne of the worst estate company i have…
One of the worst estate management company i have come across . The manager and one mr Mamood were disgusting and very wicked human being. The Took my £2000.00 from my account without seeing the property .
Aiah · 29 July 2026
★★★★★ 5/5
GoogleExcellent Letting Agent Service, Smooth and Supportive Experience
I had an outstanding experience with the letting agent service from start to finish. The entire process was prompt, professional, and incredibly easy to navigate. What truly made the difference was the support I received from Rheanna.
She was exceptionally helpful, always reachable, and went above and beyond to make sure everything moved smoothly. Her communication was clear and timely, and she was happy to answer any questions I had along the way.
Thanks to Rheanna's dedication and the efficiency of the entire team, what could have been a stressful experience turned out to be completely hassle-free. I highly recommend their service to anyone looking for a reliable and supportive letting agent!
Manish · 26 July 2025
★★★★★ 1/5
TrustpilotSome things never change - still shoddy
Some things never change. We bought our house through Bridgfords 5 years ago- not a good experience. They don’t answer the phone or answer emails. Today, as we’ve decided to sell the house, I thought to myself "maybe they’ve changed." I’ve called them 4 X, each time being redirected to an answering machine.I’ve emailed them and no reply. A continuation of a shoddy service continues. The 2 other estate agents I’ve contacted have replied more or less straight away and visits have been arranged. I honestly don’t know how Bridgfords survives in the current economic climate.
Gaynor · 10 August 2026
★★★★★ 1/5
Trustpilot2 month+ deposit return delay
I rented a property managed by Bridgfords and moved out two months ago. I still have not received my deposit back. Since moving out, I have called and emailed the branch multiple times to follow up. My calls have been hung up on, and my emails have gone unanswered. For an agency that expects tenants to meet strict deadlines and requirements throughout the tenancy, this level of service at the end of the process has been disappointing. I would think carefully before renting through Bridgfords based on this experience.
Wayne · 31 July 2026
★★★★★ 2/5
GoogleThanks for the help Katie on the property, super helpful and fast with everything needed.
A year on now and we’ve had so many issues with the maintenance team, we have reported issues over the whole time we have been here and it has taken so many months to get any of them sorted.
Most recent one being a fuse keeps flipping and knocking off our hot water, fridge, freezer, oven and many other things but we are told this isn’t an emergency or urgent situation.
Smeillenfurry · 3 November 2025
Agent replied · 10 November 2025
Thanks for leaving us a great 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRheanna and the team are fantastic, they made the process of viewing and renting a flat so easy! They were incredibly prompt, kind and supportive throughout the whole process. Thank you!
Ana · 5 November 2025
Agent replied · 10 November 2025
Thank you for your kind words! Our team is dedicated to making the rental process as seamless and stress-free as possible. We are glad to hear that Rheanna and our team provided you with excellent service. Thank you for choosing us! Kind regards, Maggie, Customer Relations.
★★★★★ 5/5
GoogleHad a really good experience dealing with Bridgfords Sale, Extremely helpful and they all go the extra mile
Special Thanks Rheanna and Kate for their help and support with applications
Mike · 5 November 2025
Agent replied · 10 November 2025
Thank you for your kind words! We are thrilled to hear you had a great experience with Bridgfords Sale. Our team, especially Rheanna and Kate, always strive to go the extra mile for our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had the Best experience with Bridgfords. Megan Smith was our consultant throughout the buying process, and she was very amiable, intently listened to all our requests and helped us with anwering our doubts. The entire purchase process was very methodically and systematically taken care of, with regular updates and responses. We are extremely happy with the service and Megan and the team at Bridgfords have been a big part of this change. Thank you so much for everything. We would highly recommend their services to anyone who is looking to do any property related transactions.
Regards,
Madhavi Mukherjee
Madhavi · 24 October 2023
Agent replied · 23 October 2024
Wonderful to read your comments and glowing 5* review! - Best Wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleWe would like to express our appreciation and gratitude for the help by the letting team of Bridgfords Sale branch in renting the flat in Sale. They are responsive to our needs and concerns and the whole team works efficiently. We particulary express thanks to Caroline and Elizabeth. Having their quick response and effort, we feel that we are lucky to be able to rent a flat and move within such a short period. Indeed, there is unexpected hiccup comes up during our waiting for move-in, yet Caroline is making her every effort to liaise and try to sort things out for us. We are very happy to have them to facilitate our move-in. Thank you again.
Brian · 24 October 2023
Agent replied · 23 October 2024
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
I had a fantastic experience renting through agent Rheanna. The team was incredibly professional, responsive, and attentive to my needs. They made the entire process seamless and stress-free, from viewing the property to signing the lease. All my queries were handled promptly, and they were always available to answer any questions. I highly recommend Rheanna to anyone looking for a reliable and supportive renting experience!
Rashid · 25 July 2024
Agent replied · 23 October 2024
Hi Rashid Ellidir, thank you for sharing your wonderful experience with agent Rheanna. We are delighted to hear that she provided you with professional and attentive service throughout your renting process. Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
Trustpilot1 Star is too many stars in my opinion...
I approached Bridgfords and Michael Poole last year to see about selling my late fathers Bungalow. I found their sales tactics to be a bit off, immediately trying to upsell me services I personally felt had no value, insisting it would make every difference. I begged to differ and having a bad gut feeling about them and a positive experience with Michael Poole I chose Michael Poole instead. Then came the phone calls trying to get me to switch and saying they would do a better job. After the second phone call I made it clear I was definitely not going to change my mind and asked them to remove my number from their records and not call me again. I received several other phone calls 2 or 3 weeks apart from each other and after repeatedly asking them to not call me again, the final call I received I told them (not very nicely) that if they contacted me one more time I would report them to the police for harassment as I had made it clear on several occasions I didn't want them to contact me.
James · 26 June 2026
★★★★★ 5/5
GoogleRheanna took the time to understand our needs, offered valuable advice, and was always available to answer any questions. Her professionalism and commitment to finding the perfect property were truly impressive.
I highly recommend Rheanna for anyone looking to rent, you won’t be disappointed!"
This review highlights their professionalism, market knowledge, and client-centric approach, making it a well-rounded endorsement.
Iman · 17 October 2024
Agent replied · 23 October 2024
Many thanks Iman for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotThank you so much Holly at Stockton Heath's Bridgefords
I had a wonderful tour with Holly from Bridgeford's Stockton Heath. I didn't feel rushed and she was very attentive, patient with all my questions and built a quick rapport with me. She always answered the phone and emails professionally and gave thorough and informative replies, always keeping me in the loop as my application for my new rental progressed through all the stages. I highly recommend her. Steph xxx
Stephanie · 24 August 2026
★★★★★ 4/5
GoogleKatie was good in finding a tenant for our rental property. she kept an open and prompt communication line, updating us every step of the way. The team was good at finding a tenant quickly as well so the vacant period was just about a week. I didn’t give 5 star cos that will mean perfection.
Ugonna · 3 December 2024
Agent replied · 9 December 2024
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotThe worst out there
The worst out there, put us through so much drama, very stressful and mentally draining, their mortgage broker is absolutely useless, 4 months later we were declined, absolute waste of time, waste of energy, they just didn't want us to buy it for some reason, maybe because we are a different skin colour to them! Stay away from the burnley branch, good lord, how do they get away with this bs.
Ify · 13 August 2026
★★★★★ 5/5
GoogleWe recently had the pleasure of working with Bridgfords, where their exceptional agent, Rheanna Draper, went above and beyond to ensure a smooth and swift letting process. Her dedication made the entire experience seamless and stress-free. We highly recommend Bridgfords, and especially Rheanna Draper, to anyone seeking a reliable agency and agent for renting or purchasing properties
Mohamadhosein · 9 November 2024
Agent replied · 9 December 2024
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBridgfords has been the most hardworking and proactive agency I’ve ever worked with. Letting my property through them has been a smooth and professional experience from start to finish. Special thanks to Rheanna, she’s incredibly responsive, informative, and always on top of things. I also really appreciate their whole team, including both the sales and lettings departments at the Sale branch. Truly impressed with the service!
Littlelittlecherie · 7 August 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.