Every review we hold for the Trafford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt was a privilege to work with this agency for our first rental property. Everything was completed smoothly and quickly, just as we expected. I would like to especially thank Katie; she was really kind and supportive throughout the entire process, from start to finish. I highly recommend this agency to everyone.
Aylin · 26 February 2024
Agent replied · 23 October 2024
Thank you Aylin for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely fantastic service from
Start to finish . Rachel was so professional , knowledgable and experienced which gave me great confidence . Megan was in regular contact , provided clear and concise updates and feedback , efficient and again knowledgeable ..nothing too much trouble . They made the move an enjoyable and informed journey ..Thank you
Joanne · 12 November 2023
Agent replied · 11 November 2024
Many thanks for your outstanding 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to say a massive Thankyouu to Katie with my move as she has been really helpful throughout my whole process of sorting out my move also with advice and any enquiries regarding the property. For sure recommend Bridgeford letting agency
Maryam · 25 July 2024
Agent replied · 23 October 2024
Many thanks for the great recommendation, 5* review and your kind words Maryam. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmber Gelling at Bridgfords Countrywide lettings’ agency has been managing my landlord’s account for the past 7-8 years. I have been delighted with the service she has provided on behalf of the company, which has encompassed all of the qualities outline above - good quality & value, and (very) professional and responsive to my requirements as a customer/client. Over the past 12 months I have had great difficulties in dealing with my tenant who refused both to the vacate the property after the Section 21 notice expired in December and allow access to it during this time. Thankfully, Amber was on hand throughout this period to support and provide necessary confirmation & copy documentation required to my solicitor to enable him to apply for repossession/eviction. Unfortunately the coronavirus lockdown interceded and delayed matters but, nevertheless, she was on hand again with assistance and support once the property was recovered in late August - and since. A Star!PositiveResponsiveness, Quality, Professionalism, Value
Peter · 11 January 2021
Agent replied · 10 January 2025
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI found the communication with Rheanna excellent. Rheanna went through the process of acquiring a new tenant for my property and arranged all the paperwork. Really took all the stress out of the process. Thank you
Vicky · 9 November 2024
Agent replied · 9 December 2024
Hi Vicky, thanks for your 5* review. It's great you had such a great experience with Bridgfords. Best wishes, Tracey.
★★★★★ 5/5
GoogleExcellent Letting Agent!
I had a fantastic experience with Bridgfords, especially Elizabeth, Rheanna and their team. They were incredibly quick, efficient, and professional throughout the entire process. The communication was excellent, and they made the entire renting process seamless. I appreciate their dedication to providing top-notch service. Highly recommended!
Dheeraj · 27 March 2024
Agent replied · 23 October 2024
Many thanks for the fantastic recommendation and 5* review dheeraj sharmila. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have just sold our property with Bridgefords in Sale and they made it incredibly easy for us. Rachel and Megan were fantastic to deal with and answered all our questions very quickly. We were kept up to date through the process. Couldn’t recommend them highly enough, we are incredibly happy with everything they have done.
Jeremy · 24 October 2023
Agent replied · 23 October 2024
It has been wonderful to read about your experience with our local team and thank you for your 5 Stars!, Kind regards, Scott @ Customer Care
★★★★★ 5/5
GoogleI'm sharing a positive review on Bridgfords lettings. Rheanna Draper has been very good in showing us the property at lawnhurst. Loved the location and she shared all the details around it nicely. Thank you for your service.
Snehal · 2 October 2024
Agent replied · 23 October 2024
Thank you for your 5* review Snehal! We're delighted to hear that Rheanna provided excellent service and that you loved the property at Lawnshurst. We appreciate your kind words. Kind regards, Lucy, Customer Relations Team
★★★★★ 1/5
GoogleWe viewed a property which we loved and the landlady accepted our offer. We paid the holding deposit all ok so then we went through the referencing checks.
I explained that my tax return wouldn't be done right away but hopefully it wasn't a problem as the move in date was 2 months in advance. Every email I sent to Elisha was then ignored. She also repeatedly threatened us with other offers they had on the phone. She refused a second viewing because we think she didn't want to bother the landlady.
Now we put our notice in and paid for a tax return amber emails and says they have put forward half finished referencing to the landlady so obviously she's refused us.
Stay away from brigfords sale, you might find a lovely home just to find the estate agents are too incompetent to complete the deal.NegativeResponsiveness, Quality, Professionalism, Value
Beau · 24 October 2020
Agent replied · 23 October 2024
Hi, I am sorry if this has been your experience. Customer service is important to us and as such I would like to invite you to discuss with us further via review@countrywide.co.uk. Kind regards, Scott @ Customer Relations
★★★★★ 4/5
GoogleThank you Bridgefords, particularly Elisha for helping us find secure and move into this rented property. I must say Bridgefords did come highly recommended by a landlord friend of ours and they have not disappointed.
Our family is new to renting, having just moved out of our own property and needing to rent at short notice, we were apprehensive about taking this step but we were guided through the process so well. We were so impressed with how well the team worked together to resolve our situation. Nothing seemed too much trouble and the patience of the staff was appreciated.
I would definitely recommend Bridgefords as lettings agents to others. Thanks again Carol and Eric.
Carol · 24 October 2020
Agent replied · 23 October 2024
Hi Carol,
Thank you for your kind comments and wonderful review! I will of course make sure that your kind words are passed on to our local team. Best wishes, Scott (Customer Relations)
★★★★★ 5/5
GoogleI recently sold my property via Bridgfords in Sale. Throughout the process, Rachel and Dale were very friendly and professional and made it a stress free experience. I received an offer within 2 weeks of the house being advertized and was very pleased to achieve the asking price. I had a low opinion of estate agents in general, having had a bad experience a few years ago with another estate agent in Sale. However, Rachel changed all this and I would highly recommend Bridgfords.
Thierry · 24 October 2020
Agent replied · 23 October 2024
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
★★★★★ 5/5
GoogleGreat and easy experience as a first time tenant ! Katie Leslie has been so kind, informative and patient with all of our questions. She has made this Tenancy smooth and easy for both myself and my partner.
Georgina · 23 September 2024
Agent replied · 23 October 2024
Thank you for your terrific 5* review Georgina. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI'm a new tenant and can't thank Amber, Elisha and Abdul enough for all their help finding a suitable property and moving in. Everyone has been really approachable, helpful and proactive and it’s definitely the best service I’ve experienced from a letting agent, so thank you. Specifically, they were willing to approach landlords about the possibility of accepting pets and were respectful and constructive, even when the answer was 'no', which is all I wanted. We love the house!
Sian · 24 October 2020
Agent replied · 23 October 2024
It is great to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review. Best wishes, Scott
★★★★★ 5/5
GoogleI would like to express my extreme gratitude to the bridgefords sale team,,, and i would like to give a special thank you to Megan! Megan is one of the most professional estate agents i have ever delt with, because of her i will always be coming back to use bridgefords!
Thomas · 11 January 2024
Agent replied · 10 January 2025
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience renting for the first time with Bridgfords! Very quick and hassle free process. Rheanna has been welcoming, helpful, very informative and extremely responsive to our questions and queries which has helped massively. Would definitely recommend.
Cosmina · 23 September 2024
Agent replied · 23 October 2024
Hello Cosmina, thank you for your wonderful review! We're thrilled to hear that Rheanna made your first renting experience smooth and hassle-free. Your recommendation means a lot to us. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic experience, the agency was efficient with getting everything sorted. No issues with the service. Our letting negotiator Rheanna was a very helpful throughout the process and was always available for questions, ensuring that the entire process was as smooth as possible.
Harry · 25 June 2024
Agent replied · 23 October 2024
Hi Harry, thank you for sharing your fantastic experience with us. We're delighted to hear that Rheanna provided you with helpful and efficient service throughout the process. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKatie and her colleagues have been an absolute breath of fresh air during a process our family typically comes to dread. Katie and the team have been incredibly kind, helpful, and proactive during the process of finding a new home. We're very grateful to be working with an agency that's so caring!
Rachael · 28 November 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleMe & my fiancé have had a great experience with Bridgfords sale. Katie has been so helpful & so reassuring for us getting our property. Would definitely recommend bridgfords in sale
They have all been really helpful in helping us. Really appreciate it.
Rachael · 26 May 2024
Agent replied · 23 October 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future Rachael. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBest estate agency I've ever worked with, The whole process of getting our new place was so smooth. Our estate agent Katie was extremely helpful, very informative and transparent, there was excellent communication on all bases, she was a star, amazing experience! :)
Em · 26 May 2024
Agent replied · 23 October 2024
Many thanks Em Terblanché for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have had the pleasure of dealing with Rebecca Lazarus at Bridgfords. Rebecca helped my brother find the perfect property for me after my husband passed away and I was new to the area. Rebecca was very helpful, professional
and courteous. Nothing was too much trouble and Rebecca was very patient at a time when I wasn't functioning very well. She helped me with paperwork and answered all my questions and emails promptly. All estate agents have a lot to live up to with Bridgfords and I know every estate agent would benefit from having someone like Rebecca Lazarus assisting their clients. Thank you.
Katherine · 12 January 2020
Agent replied · 10 January 2025
Thank you for your glowing 5* review of your recent experience with our local team. I will of course make sure your feedback is passed onward to them. Best wishes, Scott
★★★★★ 5/5
GoogleThis is to say that Katie was very helpful and very professional in helping me get a house in just 3 days!!.
Very greatful to Bridgfords for having such a wonderful and very efficient staff member. All the staff I interacted with were very helpful and very courteous.
Lovely team.
Suresh · 22 May 2025
★★★★★ 5/5
GoogleI recently approached Katie Leslie to find a rental property, and I couldn't be more impressed with her service. From start to finish, she was professional, responsive, and highly efficient. She took the time to understand my requirements and found a great match within my budget. Communication was clear and timely, and she made the entire viewing and application seamless. I felt supported throughout, and she addressed all my queries promptly. I highly recommend her services to anyone looking for a stress-free renting experience.
Aseel · 18 November 2024
Agent replied · 9 December 2024
Thanks Aseel for the wonderful 5* review, recommendation and considerate comments regarding your experience with Katie Leslie and our Sale branch. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI always like dealing with few people in bridgeford, Ava is the one who is so lovely to deal with all the time, she always get back to you on time and this is really impressed me. And I also like dealing with Angela who is there to answer all my queries and being so patient. These two are always my favorites.
But when dealing with other departments I do think they need to improve a bit as sometimes I found lack of communication.
Overall I am happy with bridgeford because there are always few fantastic people there to help you with.
Lin · 25 October 2019
Agent replied · 23 October 2024
Thank you for the great review. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Ava, Angela and everyone involved at branch.
Kind Regards, Sarah
★★★★★ 5/5
GoogleI have had the pleasure of dealing with Rebecca Lazarus at Bridgfords. Rebecca helped my brother find the perfect property for me after my husband passed away and I was new to the area. Rebecca was very helpful, professional
and courteous. Nothing was too much trouble and Rebecca was very patient at a time when I wasn't functioning very well. She helped me with paperwork and answered all my questions and emails promptly. All estate agents have a lot to live up to with Bridgfords and I know every estate agent would benefit from having someone like Rebecca Lazarus assisting their clients. Thank you.
Kathy · 25 October 2019
Agent replied · 23 October 2024
Thank you for your glowing 5* review of your recent experience with our local team. I will of course make sure your feedback is passed onward to them. Best wishes, Scott
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