Every review we hold for the Trafford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would like to thank Bridgfords Sale branch for the help and support in selling our family home recently.
Although we got 2 other estate agents out for a valuation and discussion on their services, Bridgfords led the way in terms of professionalism, enthusiasm and knowledge. Rachel was friendly and personable.
Most of our dealings thereafter were done with Edward who was fantastic, friendly and took a proactive approach in keeping us up to date.
Bridgfords managed to get plenty of viewings booked in and several offers on the house, one of which was accepted at higher amount than the asking price.
Great service all round and we can’t thank you all enough.PositiveResponsiveness, Quality, Professionalism, Value
Chris · 24 October 2021
Agent replied · 23 October 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have recently let my property out in Sale and have been very pleased with the service received from Bridgfords. From the moment I met Amber, she was professional and friendly and was one of the main reasons why I chose Bridgfords instead of one of the other agents in the town. Amber was always available when needed and guided me through the process as a first time landlord, putting me at the ease the whole time. Elisha was also very friendly and helpful when I called into the office or spoke to her on the phone. Overall a very good service and I would not hesitate to recommend. Thank you!PositiveResponsiveness, Quality, Professionalism
Rachel · 24 October 2021
Agent replied · 23 October 2024
Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations
★★★★★ 1/5
TrustpilotAbsolutely shocking
Absolutely shocking , no chase ups , no progress or updates for my purchase, no follow up , consequently a £400 k purchase failing at the last minute , not qualified to sell houses correctly, , complete garbage im afraid , cost me thousands in abortive fees , totally lied to & lead down the garden path. A waste of 8 months of my life , totally in shock upset & devastated
Melanie · 8 April 2026
★★★★★ 5/5
GoogleAmazing agency
Throughout the process of getting the house to let Katie was amazing always there to helping us with all our questions highly recommend Katie and the agency
Mariana · 10 April 2025
Agent replied · 22 April 2025
Thank you for the kind words! We take great pride in providing top-notch service and we're glad to hear you had a positive experience with Katie and our agency. Thank you for recommending us! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotAvoid
Unfortunately, i read these reviews quite late and I am in agreement with all the negative opinions about Bridgfords Withington. We tried to buy a flat, but when we told them that we have our own mortgage advisor, the communication stopped. When we tried to get updates, they would try to discourage us to continue. They went on making an offer for our maximum budget, despite only having 1 additional buyer who offered 25k less than us. Dishonesty/ lack of transparency and totally unprofessionalism, especially Richard/ Hammad. I am happy I did not use their services, and I now select properties which are not in their portfolio. Quite sure the seller has received a lower offer as well, which is a shame as the flat was superb. Avoid!
Horia · 4 June 2024
★★★★★ 5/5
TrustpilotHolly & Nathanial @ Stockton Heath
I’m so grateful to Nathanial, Holly and Sam at Bridgfords Stockton Heath. They’ve helped me through two moves during one of the hardest times in my life, and their support has genuinely meant the world. They were kind, patient and completely on top of everything.
Thank you for going above and beyond for me.
RL · 4 August 2026
★★★★★ 5/5
GoogleAbsolutely lovely company- quick and easy to find our apartment with them. Caroline was amazing, we had clear lines of communication throughout the signing process and she was quick to answer any questions we had. No problems with our tenancy so far, and they’ve already given us the relevant contacts if we do face any :) thank you!
Persephone · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt was a privilege to work with this agency for our first rental property. Everything was completed smoothly and quickly, just as we expected. I would like to especially thank Katie; she was really kind and supportive throughout the entire process, from start to finish. I highly recommend this agency to everyone.
Aylin · 26 February 2024
Agent replied · 23 October 2024
Thank you Aylin for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 4/5
GoogleWe had good experience with Bridgfords letting team. Katie is on time and communication is good. We receive all documents in short time, they are very efficient, recommended.
Jascle · 11 February 2026
★★★★★ 5/5
GoogleRheanna helped us to get our new home so quickly. She was so pleasant and helpful on the day of the viewing. Everything was so easy to deal with, I would definitely recommend her and Bridgfords to anyone that needs a new home! Thanks Rheanna, we appreciate you :)
Gabrielle · 26 April 2024
Agent replied · 23 October 2024
Many thanks gabrielle kanor for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely fantastic service from
Start to finish . Rachel was so professional , knowledgable and experienced which gave me great confidence . Megan was in regular contact , provided clear and concise updates and feedback , efficient and again knowledgeable ..nothing too much trouble . They made the move an enjoyable and informed journey ..Thank you
Joanne · 12 November 2023
Agent replied · 11 November 2024
Many thanks for your outstanding 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmber Gelling at Bridgfords Countrywide lettings’ agency has been managing my landlord’s account for the past 7-8 years. I have been delighted with the service she has provided on behalf of the company, which has encompassed all of the qualities outline above - good quality & value, and (very) professional and responsive to my requirements as a customer/client. Over the past 12 months I have had great difficulties in dealing with my tenant who refused both to the vacate the property after the Section 21 notice expired in December and allow access to it during this time. Thankfully, Amber was on hand throughout this period to support and provide necessary confirmation & copy documentation required to my solicitor to enable him to apply for repossession/eviction. Unfortunately the coronavirus lockdown interceded and delayed matters but, nevertheless, she was on hand again with assistance and support once the property was recovered in late August - and since. A Star!PositiveResponsiveness, Quality, Professionalism, Value
Peter · 11 January 2021
Agent replied · 10 January 2025
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI would like to say a massive Thankyouu to Katie with my move as she has been really helpful throughout my whole process of sorting out my move also with advice and any enquiries regarding the property. For sure recommend Bridgeford letting agency
Maryam · 25 July 2024
Agent replied · 23 October 2024
Many thanks for the great recommendation, 5* review and your kind words Maryam. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI found the communication with Rheanna excellent. Rheanna went through the process of acquiring a new tenant for my property and arranged all the paperwork. Really took all the stress out of the process. Thank you
Vicky · 9 November 2024
Agent replied · 9 December 2024
Hi Vicky, thanks for your 5* review. It's great you had such a great experience with Bridgfords. Best wishes, Tracey.
★★★★★ 5/5
GoogleExcellent Letting Agent!
I had a fantastic experience with Bridgfords, especially Elizabeth, Rheanna and their team. They were incredibly quick, efficient, and professional throughout the entire process. The communication was excellent, and they made the entire renting process seamless. I appreciate their dedication to providing top-notch service. Highly recommended!
Dheeraj · 27 March 2024
Agent replied · 23 October 2024
Many thanks for the fantastic recommendation and 5* review dheeraj sharmila. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have just sold our property with Bridgefords in Sale and they made it incredibly easy for us. Rachel and Megan were fantastic to deal with and answered all our questions very quickly. We were kept up to date through the process. Couldn’t recommend them highly enough, we are incredibly happy with everything they have done.
Jeremy · 24 October 2023
Agent replied · 23 October 2024
It has been wonderful to read about your experience with our local team and thank you for your 5 Stars!, Kind regards, Scott @ Customer Care
★★★★★ 1/5
GoogleWe viewed a property which we loved and the landlady accepted our offer. We paid the holding deposit all ok so then we went through the referencing checks.
I explained that my tax return wouldn't be done right away but hopefully it wasn't a problem as the move in date was 2 months in advance. Every email I sent to Elisha was then ignored. She also repeatedly threatened us with other offers they had on the phone. She refused a second viewing because we think she didn't want to bother the landlady.
Now we put our notice in and paid for a tax return amber emails and says they have put forward half finished referencing to the landlady so obviously she's refused us.
Stay away from brigfords sale, you might find a lovely home just to find the estate agents are too incompetent to complete the deal.NegativeResponsiveness, Quality, Professionalism, Value
Beau · 24 October 2020
Agent replied · 23 October 2024
Hi, I am sorry if this has been your experience. Customer service is important to us and as such I would like to invite you to discuss with us further via review@countrywide.co.uk. Kind regards, Scott @ Customer Relations
★★★★★ 4/5
GoogleThank you Bridgefords, particularly Elisha for helping us find secure and move into this rented property. I must say Bridgefords did come highly recommended by a landlord friend of ours and they have not disappointed.
Our family is new to renting, having just moved out of our own property and needing to rent at short notice, we were apprehensive about taking this step but we were guided through the process so well. We were so impressed with how well the team worked together to resolve our situation. Nothing seemed too much trouble and the patience of the staff was appreciated.
I would definitely recommend Bridgefords as lettings agents to others. Thanks again Carol and Eric.
Carol · 24 October 2020
Agent replied · 23 October 2024
Hi Carol,
Thank you for your kind comments and wonderful review! I will of course make sure that your kind words are passed on to our local team. Best wishes, Scott (Customer Relations)
★★★★★ 5/5
GoogleI recently sold my property via Bridgfords in Sale. Throughout the process, Rachel and Dale were very friendly and professional and made it a stress free experience. I received an offer within 2 weeks of the house being advertized and was very pleased to achieve the asking price. I had a low opinion of estate agents in general, having had a bad experience a few years ago with another estate agent in Sale. However, Rachel changed all this and I would highly recommend Bridgfords.
Thierry · 24 October 2020
Agent replied · 23 October 2024
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
★★★★★ 5/5
GoogleI'm sharing a positive review on Bridgfords lettings. Rheanna Draper has been very good in showing us the property at lawnhurst. Loved the location and she shared all the details around it nicely. Thank you for your service.
Snehal · 2 October 2024
Agent replied · 23 October 2024
Thank you for your 5* review Snehal! We're delighted to hear that Rheanna provided excellent service and that you loved the property at Lawnshurst. We appreciate your kind words. Kind regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleThe team have been very helpful and responsive to our questions. Thank you!
Emily · 11 September 2026
Agent replied · 11 October 2026
Thank you for taking the time to share your experience and for your wonderful 5* review and your lovely comments! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGreat and easy experience as a first time tenant ! Katie Leslie has been so kind, informative and patient with all of our questions. She has made this Tenancy smooth and easy for both myself and my partner.
Georgina · 23 September 2024
Agent replied · 23 October 2024
Thank you for your terrific 5* review Georgina. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI'm a new tenant and can't thank Amber, Elisha and Abdul enough for all their help finding a suitable property and moving in. Everyone has been really approachable, helpful and proactive and it’s definitely the best service I’ve experienced from a letting agent, so thank you. Specifically, they were willing to approach landlords about the possibility of accepting pets and were respectful and constructive, even when the answer was 'no', which is all I wanted. We love the house!
Sian · 24 October 2020
Agent replied · 23 October 2024
It is great to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review. Best wishes, Scott
★★★★★ 5/5
GoogleI would like to express my extreme gratitude to the bridgefords sale team,,, and i would like to give a special thank you to Megan! Megan is one of the most professional estate agents i have ever delt with, because of her i will always be coming back to use bridgefords!
Thomas · 11 January 2024
Agent replied · 10 January 2025
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
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