Trusted Agent profile · Tower Hamlets

Winkworth Shoreditch reviews in Tower Hamlets

4.1

★★★★★ Great

1,094 reviews across 2 platforms

184 Brick Lane, London, E1 6SA, Tower Hamlets, E1 6SA

Winkworth's office in Tower Hamlets, at 184 Brick Lane, is rated 4.1 out of 5 across 1,094 reviews on two platforms, including 250 Google reviews rated 4.9.

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4.9 / 5

250

Reviews on Google

This office

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844

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Google

Overall, we had a good experience with Winkworth Shoreditch agents. Everyone was very friendly and easy to get in touch with. Really thankful for Ellisha for providing all of the important details and waiting at the office (after closing time) to give us our keys because we were running late. The only thing that I thought was odd was that we dealt with 3 different people in the office throughout the whole process. However, I'm not from the UK so I'm not sure if that is standard practice here.

Hayley · 25 October 2023

Agent replied · 24 October 2024

Thank you for your kind review Hayley and we're pleased to hear you had a good experience with Winkworth. Our team works collaboratively to ensure our clients receive the best possible service, with Ellisha ensuring applications are processed in a timely and effective manner. We hope you are now happily settled in your new property.

5/5

Google

I’ve just sold my property through Winkworth - Shoreditch branch. Working directly with Dhruv and Sean I had a really great experience. Very helpful, very transparent, not at all pushy, and very responsive. Things that I haven’t experienced with other estate agents. They were both a joy to work with and we managed to get a sale in what has been a tough market for sellers. Thank you both Dhruv and Sean - I will miss working with you both.

Connie · 25 October 2023

Agent replied · 24 October 2024

Thank you for choosing us to sell your property and of course for your lovely review. We're pleased to hear you had such a positive experience with Dhruv and Sean as we always aim to make the process as smooth and stress free as possible. Wishing you a very merry Christmas and a happy New Year.

5/5

Google

I've worked with Sean and Dhruv at the Winkworth Shoreditch branch and they are both very professional and pleasant to deal with. I look forward to working with them again!

Juanita · 29 November 2023

Agent replied · 24 October 2024

We are always pleased to able to help, Juanita. Thank you for taking the time to leave us a review and for your five stars - we really appreciate it!

5/5

Trustpilot

Efficient and friendly agents

Guy, John, and Gillian were brilliant in handling the purchase of my first home. They were always quick to respond and had all of the answers to my many questions. They are knowledgeable and professional. They even went out of their way to communicate with my solicitors directly to ensure things were progressing smoothly.

Sterling · 11 May 2024

5/5

Trustpilot

Efficient, professional service

Aaron and his team have been on the ball from the start and found me new tenants quickly and with no fuss. They´re a great team - Stanislava is particularly helpful! Would definitely recommend as letting agents.

Alison · 27 May 2023

Agent replied · 22 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

4/5

Google

I had a really good experience with Azar Aitmarri, the property manager at Winkworth Shoreditch. He was very polite, prompt and arranged for the engineer regarding the boiler issue in no time. He also later followed up to ensure that everything had been done and the boiler was working. I am very pleased with his professionalism and attention to the matter.

Oindrila · 3 October 2024

Agent replied · 24 October 2024

Thank you for your kind review and taking the time to post here - Azar always tries his utmost to resolve any problems our tenants might encounter.

5/5

Trustpilot

A* for Aaron

Aaron assisted us with selling our flat. He was professional, extremely knowledgeable on the local market and a pleasure to work with. The photos that were arranged for us were also excellent. Aaron kept us informed during the whole process. I wouldn't hesitate in recommending Aaron, or Winkworth, to anyone looking to market their property.

H · 5 November 2020

Agent replied · 22 October 2024

Hello H, Thank you for your review, we're delighted to hear of your experience here and pleased at the excellent service you've received.

5/5

Trustpilot

Aaron Priscott is an absolute legend

Aaron Priscott is an absolute legend. I ended up with nowhere to live after maida vale floods and he said "I know a guy". Relocated us, got us into our new home. Then at the new year. I said I want to stay here, Aaron made it happen. Hes a legend and I have no idea how he did all of that. Now I just live a life with my dog 🐕. Thanks Aaron for being such a legend. Aaron for president

Drew · 1 March 2022

5/5

Google

Hi had a really great experience with Dhruv and Sean at Winkworth Shoreditch. They were both extremely professional, to the extent that a difficult tenant would only allow them to continue viewings for the sale of my flat, while stopping other agents. They pushed on in what was a difficult market with high interest rates and completed the sale. I'd highly recommend working with them.

Richard · 26 July 2024

Agent replied · 24 October 2024

Thanks so much for taking time to post this very kind review Richard and for your 5 stars. It was very much our pleasure to have been able to help you throughout the sale and thank you again for choosing Winkworth.

5/5

Google

We had such a smooth and easy moving in process (rented accom). Lucien and Ellisha were outstanding and so friendly and helpful. Super on the ball!!! Thanks again guys

Will · 29 November 2023

Agent replied · 24 October 2024

Thanks for your kind review, Will - it's always nice to make a positive impact and we're glad that we could help so successfully!

5/5

Google

Lucien and Ellisha made the stressful renting process very smooth, and they were both lovely to work with. They were and continue to be very helpful in this process.

Jana · 29 November 2023

Agent replied · 24 October 2024

It's great to hear we were able to take some of the stress away, Jana. Thank you for taking the time to post your kind review here.

5/5

Google

Orlando was great, very transparent and super helpful!!

Nicole · 12 December 2024

Agent replied · 9 January 2025

Thank you for your kind review Nicole.

5/5

Trustpilot

Have been using Winkworths for years

Have been using Winkworths for years. They’ve always provided a solid service in terms of lettings, accounts and the managed service and have definitely made our lives easier when renting our flat. Have absolutely no issue recommending them. Special thanks to Aaron, Yanick and Michael.

Ben · 11 July 2022

Agent replied · 22 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Google

Had a great experience selling through Evie at Winkworth Shoreditch, very professional and responsive, highly recommended.

Adam · 16 February 2026

Agent replied · 17 April 2026

Such a lovely review - it was very much our pleasure to have been able to help you throughout the process. Thank you for your five stars, recommendation and of course for choosing Evie and the Winkworth team to sell your beautiful property.

4/5

Trustpilot

Overall I think they are good agents.

The entire experience was very good. However I cannot give full 5 stars because I had clearly stated in my offer that I required professional cleaning of the property I rented before my entry and this was obviously not done. Winkworth offered a top up cleaning which is why I remove only one star. Still this caused some stress and delays to me. For 5 stars I would have wanted everything to be done perfectly from the start. Overall I think they are good agents.

Customer · 30 August 2023

Agent replied · 22 October 2024

Thank you for your honest review.

5/5

Google

Azar has been great, very helpful, quick to respond and friendly!

TC · 18 October 2024

Agent replied · 24 October 2024

Thank you for your kind review.

5/5

Trustpilot

Excellent service from Aaron and team…

Excellent service from Aaron and team at Kensal Rise branch renting out our property. Highly recommend

MO · 14 September 2025

5/5

Trustpilot

I have dealt with Aaron Priscott in the…

I have dealt with Aaron Priscott in the Kensal Rise office for several years. Together with his team they have provided a great letting service. Responsive, reliable and helpful. And successful!

Venetia · 8 September 2023

Agent replied · 22 October 2024

Thank you so much for your kind words, Venetia. We really appreciate you taking the time out to share your experience with us, and we agree, Aaron is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Trustpilot

Winkworth hellesdon

Winkworth - Hellesdon Norwich,Me and my partner viewed several properties across norwich and being first time buyers couldn’t ask for more from an estate agents. Neil was always on the phone checking in and showing us around not only our purchased property but many we viewed before and can not fault him. Max and hannah also played a major part with the behind the scenes stuff and max chasing many questions so promptly for us calling back normally the same day. Fantastic estate agents and staff would highly recommend. Kieran & Chloe

Kieran · 2 December 2021

1/5

Trustpilot

Hannah Nola - TERRIBLE & UNPROFESSIONAL

Hannah Nola - Terrible, Unprofessional, Cant Do The Job! Had an appointment for 1pm today, 05/08/23. That I arranged with Hannah Nola, who might I had forgot to actually arrange the appointment which meant me calling up this morning to ensure I can still view the property at 1pm, which I was told I now had the confirmed booking timeWhen we arrived to the property, there was a queue out the door. When I asked the gentleman now allowing another group in during our booked time he said "you'll need to go to the office and speak to Hannah", who might I add was nowhere to be seen during the confirmed appointment time We went over to the office and knocked on the door, only to be met with a rude woman putting her finger up and telling us to wait. Turns out, this was the illusive Hannah; dealing with something else other than the appointment she arranged, forcing us to stand in the rainAfter waiting a period of time me and my partner decided it wasn't worth dealing with such an unprofessional organisation so we walked away When I complained; Hannah had the audacity to lie and at first attempt to say "she isn't sure what I mean, the viewing arranged today were not only for me", which doesn't explain why she wasn't there, and why we were forced to stand in the rain When I made my complaint clear, that we had an agreed time and I expected her to keep the appointment and at least be present, she attempted to blame the other visitors who were there to view the property saying it was because "they were late", however unaware to Hannah; we spoke to them and they had an appointment for 1pm as well Absolutely terrible management and process, poor attitude and frankly the attempt to lie and deflect is all the writing on the wall anyone needs AVOID AVOID AVOID

Miles · 5 August 2023

Agent replied · 22 October 2024

Dear Miles, please see below a response from the office:Whilst Hannah did book in the appointment it was another member of staff who was attending the viewing and was whom the applicant met at the property. There seems to have been some miscommunication between the applicant viewing and the agent conducting the viewing as the agent thought the viewer was asking for Hannah whereas the viewer was asking for Hannah in expectation that she would be conducting the viewing. Hannah wanted to assist the applicant when he came to the office door but was dealing with an urgent matter on the phone so couldn’t just leave the call and when the call was done, she went to the door at which point the applicant had left. Hannah sincerely apologies for the inconvenience caused and accepts that she could’ve made the applicant aware that other people were also viewing the property during the viewing slot although only one group/ person would’ve been viewing the actual flat at a time to ensure each person can view the flat comfortably without feeling pressured/ rushed. We understand the applicant feels aggrieved and would be happy to arrange a viewing of the property for the applicant to view the property alone without any other parties booked in at a similar time. & once again apologies for any inconvenience caused.

5/5

Google

Ellisha has been really helpful and flexible throughout the whole process of me and my partner securing our first flat together! Can’t wait to move in.

Emma · 29 December 2023

Agent replied · 24 October 2024

It's lovely to hear that Ellisha has been so supportive and efficient Emma as she works hard here to provide the very best experience. Thank you for your five-star review and we wish you all the best in your new home.

5/5

Trustpilot

impressive estate agent in Kensal Rise

If you are seeking an established estate agent in Kensal Rise area run by a team of professional agents, pleasant to deal with, efficient, proactive and always willing to go the extra mile to provide the quality of services their customers expect then look no further than Winkworth. It is the first time I have used their services to rent my property and was pleasantly impressed to see how smooth it all went - highly recommended!

Gennaro · 10 November 2023

Agent replied · 22 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Top quality service

Aaron and Andrew and the whole team at Winkworth were/are a pleasure to work with both as a property buyer, and then as an owner. Having worked with a number of Estate Agents I am familar that it's hard for a purchaser to find and trust the agent you are dealing with, but in Winkworth's case - they were straightforward, transparent, understood the key issues, kept to what they said, and worked to ensure a smooth and successful process for everyone. If you're looking to sell, buy or rent out your property I would highly recommend Winkworth.

MJ · 1 August 2023

Agent replied · 22 October 2024

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us!

1/5

Trustpilot

I called the Dartmouth Winkworth branch…

I called the Dartmouth Winkworth branch to ask about a property we are interested in. We’re cash buyers. I was polite and had some very normal (basic) questions about the property before booking a visit as we don’t live near - my husband and I are experienced in this area. I didn’t mind so much that he wasn’t much help, but I do object to his aggressive and condescending manner. He objected to questions about how long the property had been on the market and how much interest there had been, giving me dismissive, unhelpful responses. He asked if I had “ever actually bought a property before” and if I knew “anything at all” about the market. Every reasonable question I asked about the property was turned by him into a personal attack on me to suggest that I didn’t know what I was doing! I wondered if he was a complete misogynist and could hardly believe the conversation I was having. He told me to put my questions in an email and said that he had never had a conversation like that one before! Then he hung up. I suppose he might be new to being an estate agent, although he didn’t sound like that was the case - regardless, that’s no excuse! I’ve had plenty of business dealing with estate agents and asking questions and I’ve never encountered anyone so rude and patronising. If I were the person paying Winkworths to sell that property I would be very displeased.

Kate · 28 July 2023

Agent replied · 22 October 2024

At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All of the Winkworth Offices are independently owned and operated. We are unable to find your name on our database, and therefore cannot get specific response to you. Please could you email clientrelations@winkworth.co.uk and we will be able to look into your concerns accordingly. Thank you in advance.

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