Trusted Agent profile · Tower Hamlets

Winkworth Shoreditch reviews in Tower Hamlets

4.1

★★★★★ Great

1,087 reviews across 2 platforms

184 Brick Lane, London, E1 6SA, Tower Hamlets, E1 6SA

Winkworth's office in Tower Hamlets, at 184 Brick Lane, is rated 4.1 out of 5 across 1,087 reviews on two platforms, including 250 Google reviews rated 4.9.

Google logo

4.9 / 5

250

Reviews on Google

This office

Trustpilot logo

837

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Google

The Shoreditch Winkworth team were 10/10 in assisting us with the sale of our flat. They deliver a trustable, responsive and reliable service without any of the trouble that we've experienced with other estate agents. Sam was realistic and optimistic from the first meeting and helped curate a specialist sale for our property that maximised our sales price and Nathan was instrumental at getting our sale across the line with his charisma and positive outlook. Without hesitation, I would recommend them to anyone looking to sell a property in the local area. Thanks so much to the whole team!

Keelan · 16 March 2026

Agent replied · 17 April 2026

Thank you for such a fantastic review and of course for choosing the Winkworth team to sell your property. We really appreciate your feedback. It was a pleasure working with you, and we’re so glad you found the experience such a positive one.

5/5

Trustpilot

Professional, responsive, and easy to deal with from start to finish

I recently worked with John and Guy at Winkworth and had a very positive experience throughout the process. Both were professional, responsive, and easy to deal with from start to finish. Their communication was excellent, and they provided clear guidance at every stage. I would happily recommend Winkworth, and particularly John and Guy, to anyone looking for a knowledgeable and reliable estate agent.

Benjamin · 4 June 2026

Agent replied · 24 June 2026

Thank you for your wonderful 5-star review, Benjamin. We're delighted to hear you had a great experience at the Greenwich office. Your feedback means a lot to us, and we truly appreciate you taking the time to share it. We look forward to welcoming you back and assisting you again in the future.

5/5

Trustpilot

Excellent communication and progression service instrumental in ensuring we secured our forever home

From viewing our first house, to finding our forever home, John knew exactly what we were looking for. He did a great job communicating with us and the vendors and we always knew where we stood throughout the process. The team at Winkworth work as one, as demonstrated by Guy who was the one who communicated our offer to the vendors in John’s absence. During the conveyancing process, the team excelled at liaising with all parties in the chain and Guy was instrumental in ensuring successful completion before Christmas. We would not hesitate to use Winkworth in the future, their service stood out compared to other estate agents we have dealt with.

Pritesh · 23 December 2025

Agent replied · 27 May 2026

Thank you so much for taking the time to leave an excellent review. We appreciate your support and are here if you need anything in the future.

5/5

Google

Lauren was outstanding. Her calm, professional and empathetic approach provided a river of tranquility running through what can be a stressful processes. In the past I've found some Estate Agents to be a catalyst of chaos (not at Winkworth) but Lauren was the absolute antithesis. The team at the Shoreditch branch are honest and reliable but Lauren's kind and calm approach is truly unparalleled and immeasurably helpful and productive.

Heidi · 16 March 2026

Agent replied · 17 April 2026

Such a lovely review - thank you for taking the time to share your experience with Lauren in our lettings team and for your five stars. It is has been very much her pleasure to be able to help throughout.

5/5

Trustpilot

Aaron and his team at Winkworths Kensal…

Aaron and his team at Winkworths Kensal Rise came highly recommended so I initially approached him just to compare the rental market just for peace of mind as I was on the cusp of renewing my existing arrangement. I quickly realised I had not been enjoying his level of professionalism and was comparing "apples to pears" and quickly had a change of heart!

Helen · 29 April 2026

Agent replied · 27 May 2026

We’re delighted to hear you had a 5-star experience at Kensal Rise, Helen. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.

5/5

Trustpilot

John and Guy were really so helpful

John and Guy were really so helpful to me as a first time buyer, organising multiple viewings for me at the flat, helping me to measure walls, answering all my many emails, chasing for updates from solicitors, and being so helpful when the solicitors went radio silent on the days leading up to exchange. Really reduced stress levels knowing that I could give them a call/email to chase things from their side.

Grace · 21 July 2026

5/5

Trustpilot

Excellent service

Guy and John were both incredibly helpful throughout our sale and purchase process. They kept us updated and informed, made themselves available when we needed to speak and worked incredibly hard under tight timescales to get our sale and purchase over the line. They were honest and transparent with us throughout and we are very grateful for all their hard work.

G · 28 August 2026

5/5

Trustpilot

A huge thanks to Toby and his team for…

A huge thanks to Toby and his team for the sale of my flat in Brighton, it was extremely stressful but Toby was always reassuring honest and very professional at all times. I bought my flat through Winkworth in 2022 and I did not hesitate in using Toby once again for the sale. Again thank you.

Kate · 4 February 2026

Agent replied · 27 May 2026

Thank you so much, Kate, for taking the time to leave such a great rating. We truly appreciate your business and your support. Please don’t hesitate to reach out if there’s ever anything we can help with in the future.

5/5

Google

Nathan was excellent, friendly, professional, and always quick to respond to emails and calls. He helped us with our property search and was great at supporting us through a process that, unfortunately, we had to pull out of for personal reasons. We really appreciated Nathan’s professionalism and would be happy to work with him again on a property purchase.

Ian · 3 November 2025

Agent replied · 10 November 2025

We're so pleased to hear that working with Nathan was such a positive experience as he works hard to ensure he provides the very best service. Thank you for taking time to post your kind review here.

5/5

Google

I have just bought a flat through Winkworth and they made the process as efficient and painless as possible. Evie was absolutely wonderful from start to finish and really helped me as a first time buyer. Amazing experience - 10/10

Joelyon · 16 March 2026

Agent replied · 17 April 2026

Thank you so much for your lovely feedback. We’re thrilled to hear the process felt efficient and as stress-free as possible. Buying your first home is a big milestone, so it’s wonderful to know Evie was able to support you every step of the way and make the experience such a positive one - wishing you every happiness in your new home!

5/5

Trustpilot

Thanks Dan!

Dan Hosseini was so helpful in our flat buying process in Stoke Newington. We called and emailed with so many questions over the many months and he was always so happy to help and super thorough. Thank you so much Dan!

Aleah · 4 March 2026

Agent replied · 27 May 2026

Thank you for your lovely feedback, Aleah. We really appreciate you taking the time to share your experience with us. We’re delighted that Dan from the Stoke Newington office made such a great impression - they are a valued part of our team. We hope to have the pleasure of working with you again in the future.

5/5

Google

Lauren was very helpful and responsive throughout the process of securing my new flat. She made everything straightforward and kept me updated at each step. Really appreciated her professionalism and support.

Jules · 14 April 2026

Agent replied · 17 April 2026

Thank you for such a kind review. It was truly Lauren's pleasure to help you and we're so glad you felt so supported throughout the process. That’s exactly what we aim for. We wish you every happiness in your new home.

5/5

Google

Leona was incredibly professional and very hands on. She really made me feel as if I was in good hands. Pleasant and smart and possibly the best on the team - I’ve been with Winkworth for many years. Job well done! Merry Christmas! Wendy C

Wendy · 16 December 2025

Agent replied · 17 April 2026

Thank you so much for sharing your kind review of Leona, Wendy. We’re delighted to hear that you have felt supported, and well-guided by the property management team. We’re grateful for you putting your trust in us - it has been our pleasure to be able to help. Happy Christmas!

5/5

Google

We worked with Nathan (Adamson) on our project and it was a real pleasure. Adamson understood our needs and wants really well and really fast. He was very available and very flexible with meeting us when we could and he came with a lot of great property for us to consider.

Francois · 7 October 2025

Agent replied · 27 October 2025

Thank you for taking time to post your kind review. We're so pleased to hear that working with Nathan was such a positive experience. He always aims to truly understand his clients’ needs and go the extra mile, so it’s great to see that reflected here.

5/5

Trustpilot

I am a landlord in the Willesden Green…

I am a landlord in the Willesden Green area many years and would like to give a positive review of the superb service I receive from the Winkworth. The team in the Kensal Rise and Queens Park office are always extremely supportive and always on hand to provide guidance especially with the current changes in the private rental sector. This service extends to dealing with any maintenance issues, prompt statement sending and tenant changeover, so basically the whole package for a landlord. I would also like to give a name mention of my main contacts at the office, Aaron, Fabian, Stanislava, Michael and Yanick who are always so pleasant and accommodating to do business with.

Mark · 22 March 2026

Agent replied · 22 October 2024

We’re delighted to hear you had a 5-star experience at the Kensal Rise and Queen's Park offices Mark. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.

5/5

Google

Nathan has been very helpful and always responsive in managing the sale of my flat, even going above and beyond to make time to speak late evenings/on leave when needed

Philip · 3 April 2026

Agent replied · 17 April 2026

Thank you for choosing Winkworth and for your kind review. It's always Nathan's aim to produce the very best outcome for our clients - it has been very much his pleasure to be able to help.

5/5

Google

I was very lucky to have the chance to work with Lauren Douglas during my apartment search. She was incredibly helpful throughout the whole process, especially when it came to negotiating and communicating with the landlords on my behalf. What really stood out was how flexible and attentive she was to my requirements. Unlike many other agencies that send generic listings, she consistently suggested apartments that were actually relevant to the criteria I had shared. This made the search process much more efficient and far less stressful. Her support, professionalism, and responsiveness ultimately helped me find the apartment I was looking for. I’m very grateful to Lauren for her help and would happily recommend her to anyone looking for a new place.

Oggi · 16 March 2026

Agent replied · 17 April 2026

We're so pleased to hear that Lauren was so supportive during your property search. She takes time to understand tenants preferences to enable her to show the most suitable homes available so it's great to hear that she was so successful here. Thank you for taking time to post your review and for your kind recommendation!

5/5

Google

Winkworth, they have been spot on in both managing my property for the past 4 years and also they assisted me in my Sale. Special mentions - Evie Mckee she helped me through out the process, gave me good advice and made sure the process was completed. They are good agents to work with and they are very hands on with responses to their clients and following up. Will highly recommend, if you are looking to Sell, Purchase or manage your property / properties.

Chandan · 16 March 2026

Agent replied · 17 April 2026

Thank you for your continued trust in the Winkworth team over the past four years. We’ve been so pleased we could support you not only with managing your property but also with your recent sale. Evie will be delighted to hear your kind words; she takes great pride in guiding clients carefully through each step and making sure everything stays on track. Thank you again for your kind review and we're always here to help if ever you need us.

1/5

Trustpilot

Avoid this agency if you value your…

Avoid this agency if you value your deposit. The end-of-tenancy process was is a nightmare. They submitted a fraudulent invoice as evidence in a TDS deposit dispute. I contacted the company named on the invoice directly and they confirmed in writing they had never attended the property and the invoice number belonged to a completely different property for a job dated 7 months ago. I reported them for fraud.

Bettina · 24 May 2026

Agent replied · 24 June 2026

Dear Bettina, Thank you for taking the time to share your feedback. We are sorry to learn that you are dissatisfied with your experience with the Shepherd’s Bush office. We understand that you have raised concerns regarding the tenancy deposit process and associated documentation. As these matters are currently being addressed through the office’s formal complaints procedure, we are unable to comment in detail on the specifics within a public forum at this stage. Winkworth offices are independently owned and operated franchises, and your concerns have been referred directly to the Franchisees of the Shepherd’s Bush office for investigation and response in accordance with the company’s complaints procedure. Kind regards,

5/5

Google

Winkworth Shoreditch Estate Agents have been an excellent choice for selling our leasehold flat. Dhruv , Sean and the team there have been flawless in their management of the sale. Dhruv has been brilliant at keeping us in touch with every bend of the journey so to speak. Also he is a very pleasant , thoughtful and cheerful person who radiates good will. Its been a pleasure knowing that he's been there for us, quietly moving the sale on as quickly as possible. I will add that in the past we've used Winkworth to help find tenants for our flat. For us they always stood out as our best choice for whatever we might want to do with the flat. One of the outstanding qualities of the team there seems to be not being hard sell or smooth talkers , but being genuinely happy to help. Thank you Dhruv , Sean and you others. All the best, Ann Hetherington

Ann · 25 August 2024

Agent replied · 24 October 2024

What a lovely review Ann! Thank you for taking the time to post here and of course for choosing Winkworth to sell your property. It's always our pleasure to guide both our sellers and buyers throughout the process so we were delighted to have been able to help.

5/5

Google

Our experience with Winkworth Shoreditch has been nothing but wonderful. And in the maze that is london real estate today, we have loved every second working with Evie McKee. It's not often a call from a real estate agent gives you a smile on your face, but Evie has been such a blessing in the mess of making these big financial and future decitions. Her smile and warmth makes you feel 'right at home', which is pretty fitting when you're looking for that perfect flat.

Birgitte · 25 August 2024

Agent replied · 24 October 2024

What a lovely, thoughtful review Birgitte. Thank you so much for taking the time to post details of your experience with Evie here at Winkworth Shoreditch. With a ready smile and sound advice, she's always here to help.

5/5

Google

Super professional and very friendly service, Nathan was amazing throughout entire process and seen the transaction through he exemplifies why we will definitely use Winkworth agents again

Alex · 3 April 2026

Agent replied · 17 April 2026

Thank you for choosing the Winkworth team and for your kind review of Nathan. We're always on hand to help whenever you need us and look forward to hearing from you in the future.

5/5

Trustpilot

Fabian is great!

Fabian was exceptionally, responsive, proactive and kind, which was all required to get me moved in to my new flat. Thank you

R · 7 May 2026

Agent replied · 27 May 2026

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and we agree, Fabian is truly a gem to have on our team! We look forward to working with you again in the future.

5/5

Google

A good experience purchasing a property with them. Evie at Winkworths was attentive and responsive throughout the process and we went from offer to completion in good time.

Chris · 16 March 2026

Agent replied · 17 April 2026

Thank you for your kind review of Evie. It was her pleasure to have been able to help. Wishing you all the best for the future.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Winkworth's Google reviews

Questions about Winkworth Shoreditch

How many reviews does Winkworth Shoreditch have?

Winkworth's Tower Hamlets office has 1,087 reviews across two platforms: 250 on Google, 837 on Trustpilot (across the whole business).

What is Winkworth Shoreditch's rating?

Winkworth Shoreditch is rated 4.1 out of 5 across all 1,087 reviews, and 4.9 out of 5 on Google from 250 reviews.

Where is Winkworth's Tower Hamlets office?

Winkworth Shoreditch, 184 Brick Lane, London, E1 6SA, Tower Hamlets, E1 6SA.

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