Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI purchased a property that Winkworth Shoreditch was selling, and Dhruv was the agent working on this sale. It is impossible to describe on a review or with words how much Dhruv was helpful. The process on its own was painful, mainly because of the sellers, but yet the professionalism of Dhruv, his understanding, communication skills, empathy, honesty, were incredibly helpful and reassuring. I cannot recommend enough to work with Dhruv, and really, genuinely, don't think that you can find a better agent anywhere else. Thank you very much again.
Mickael · 25 October 2022
Agent replied · 24 October 2024
Thank you for your kind, detailed 5* review here and we're so pleased to hear your experience with us was so positive. Dhruv is both proactive and tenacious in his approach and was delighted to receive such positive feedback. We look forward to hearing from you if you have any further requirements.
★★★★★ 5/5
GoogleGlad I used Winkworth to rent and manage my property. From the first meeting with Daniel Judge, I knew that it was a professional office that offer high quality service. Initially I didn't take up the management service when renting my property but now that I have done I am much happier. Wish I had taken up the management service from the start - good value for money and reduces the amount of headaches I get! Would recommend Daniel, Monika, Stephanie and the whole Winkworth team!PositiveResponsiveness, Quality, Professionalism, Value
Mike · 25 October 2022
Agent replied · 24 October 2024
Thank you so much for your 5 star review - we're delighted to hear you had a such a positive experience with us.
★★★★★ 5/5
TrustpilotGreat Experience with a Professional and Friendly Team
Everyone at Winkworth was fantastic. it’s been a real pleasure getting to know them over the past few months. They were approachable, friendly, and down-to-earth, while also being highly professional and clearly very good at what they do, which made all the difference for us as first-time buyers.
Thomas · 31 March 2026
Agent replied · 27 May 2026
Thank you so much for taking the time to leave such a great review, Thomas - we really appreciate your business. If you’re able to let us know which office you dealt with, I’d be delighted to pass on your kind feedback.
★★★★★ 5/5
TrustpilotSmooth and professional sales process
We sold our property through Winkworth and delighted we instructed them. The whole process was very professional, from initial visit, photographs to viewings and our property sold quickly and at asking price. Special thanks to John for managing the majority of the process and who really pushed and chased everyone to get us to exchange. Would highly recommend to anyone looking to sell.
Alex · 31 January 2024
Agent replied · 22 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotI’ve used Winkworths for many years…
I’ve used Winkworths for many years with no complaints. They found nearly 30 people to go and view my rental property which had been recently renovated and found new tenants very quickly. All along the way, they sorted out the paperwork, inventory inspection, references etc. Aaron, my contact at Winkworths, did his best to make sure not only I was happy but also the tenants. Efficient, professional and always kept me updated how things were going. As a landlord, I would highly recommend Winkworths.
Esther · 20 September 2022
Agent replied · 22 October 2024
We're happy to see that you had a 5-Star experience! Thanks for sharing.
★★★★★ 5/5
TrustpilotWe rented a property via Winkworth…
We rented a property via Winkworth (Kensal Rise) for a period of almost three years. Fraser and Aaron assisted us with the search for the flat and Michael was our point of contact for all things maintenance and beyond. The process of finding the property at the outset was seamless - Winkworth were excellent. Throughout the three year period, the flat was not without its usual issues (boiler etc). Michael was a dependable contact and took responsibility for gaining the relevant consents/approvals from the landlord/lady and subsequently ensured service providers completed the work to schedule and with minimal disturbance. He really did make the renting process so much easier.Finally, when we wanted to depart from the flat, Aaron ensured that our interests were considered and was the point of contact between us and the landlord/lady. Through great management, we were able to come to a mutually beneficial arrangement. Again, Michael also kept us well informed of and was transparent about the departure process. If you are looking for a professional, personable and reliable agent, choose Winkworth (Kensal Rise).
Ayrton · 20 September 2022
Agent replied · 22 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotAmazing estate agents
Our home purchase had quite a few blips along the way and both Nicola and Alex were so patient and reassuring throughout. Nicola never stopped pushing the lawyers on our behalf and I honestly don’t think it would have happened without them. I’m not usually the best fan of estate agents but Winkworth seem to be an honest and genuine firm. Nicola and Alex are just simply fantastic. I don’t plan on moving again for quite some time I but if I do I will definitely use them again. Highly highly recommend.
Carol · 16 September 2022
Agent replied · 22 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotFirst time buyer
I've just purchased my first flat with Thomas Syms from Winkworth as the estate agent.When first viewing the property I found Thomas to be very knowledgeable, he could answer all of my questions about the flat and about the wider process. He also made it very easy to schedule two viewings around my busy work schedule.Later in the process Thomas was responsive and helpful. As a first time buyer I found his guidance to be really benficial.I'd definitely recommend his services to anyone in a similar position.
Liam · 30 August 2022
Agent replied · 22 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 1/5
TrustpilotThe worst estate agents I've ever rented from
EDIT: Winkworth have asked me to say the branch this took place at, but at one point the managing director used some aggressive tactics to shut us up, and to be honest I want to remain anonymous to Winkworth as they still have my contact details.--I had a terrible experience with Winkworth when I was renting with them. No matter who it was you were speaking to, you were treated like dirt and felt like the lowest priority. Here are some of the things that happened...I moved in whilst the flat was on a rolling tenancy, so when a new flatmate moved in, the inventory wasn't updated and the flat was never checked for cleanliness when a tenant left. I don't know how standard practice this was, but when we all decided to terminate the tenancy, whoever was carrying out the checkout inspection was looking at photos of a completely different flat - different furniture, different carpets. We successfully appealed when they tried to take some of our deposit.One day, I had a knock on the door and it was some painter decorators who had been booked to decorate all our bedrooms. We didn't receive any notice of this, and had to live in our flat with the paint fumes for the next two days.I lived with two other flatmates, and one of them became very violent and aggressive to us. We suddenly felt very unsafe. The police weren't able to do anything, so we went to Winkworth asking for help, and they just said we'd have to sort it out between the three of us. I'm not sure what the practice is around this, but to just brush us off without even being empathetic to our situation was very upsetting. I asked them if they would only step in once we were in bodybags...!There were many other things that happened during my time with them. I wanted to write about some of my experiences over the years I rented with them to make people aware that they really live up to the typical estate agent stereotypes.
Steve · 15 August 2022
Agent replied · 22 October 2024
Good afternoon Steve,Thank you for edited review, however the reason why we are asking for the name of the branch is because we have over a 100 individually owned and operated offices and we usually ask that so each office has an opportunity to respond to 1 star reviews. If you are unwilling to provide with an office name then unfortunately we cannot investigate this matter further for you.
★★★★★ 5/5
GoogleDhruv has been very consistent through the whole process. He understands the need when to be pushy and not to get things flowing smoothly. He is very knowledgeable on the area he serve and its a treat dealing with him. He will be my go to guy for any property related stuff in future! Once again, you have done an amazing job! Have a great Xmas!
Jason · 25 October 2023
Agent replied · 24 October 2024
Thank you for taking the time to comment here Jason and for your 5 *s. Dhruv is thoughtful and tenacious in helping clients through the process and we're so pleased to hear that you were happy with the result. Happy Christmas.
★★★★★ 5/5
TrustpilotVery good experience renting our property via Winkworth in Kensal Rise
From start to end of tenancy Winkworth's in Kensal Rise were a pleasure to deal with. Tenants were found quickly and easily, any issues during the rental period were dealt with immediately by the Michael who manages the properties and communication between all parties was great. Absolutely no complaints with their service at all. Having had a bad experience when working with another local estate it was great to move to this team who were very responsive, dealt with issues straight away and made sure tenant and landlord were all kept happy! thank you
Jennifer · 3 August 2022
Agent replied · 22 October 2024
Thank you so much for your kind words, Jennifer. We really appreciate you taking the time out to share your experience with us, and we agree, Michael is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
GoogleA shout out to Druhv and latterly Sam at the Shoreditch office of Winkworth. They patiently worked through the issues of having an indecisive buyer of the flat we were selling in Spitalfields.
Well done to them and would certainly use them again.
M · 3 December 2024
Agent replied · 10 December 2024
Thank you for your kind review of Dhruv and Sam and of course for choosing the Winkworth team to sell your property. We wish you all the best for the future.
★★★★★ 5/5
TrustpilotJohn and Guy were both extremely…
John and Guy were both extremely helpful, from sending us the property initially, helping us through the offer process, recommending solicitors and keeping on top of progress. They were both very good at chasing solicitors for updates and keeping in touch with us, which resulted in a very smooth buying process. Would highly recommend!
Leila · 16 August 2025
★★★★★ 5/5
TrustpilotThank you, Faraz & Alex. Best agency!
I have used Winkworth twice, when I first bought my property almost 20 years ago and now when I sold it. They are above any estate agency's level in terms of honesty, professionalism and dedication.In particular, a big thanks to Faraz who worked so hard on the sale of my house and went the extra mile to keep the deal alive even in the hardest and deflating moments. I highly recommend them. Thanks again for the amazing work! Massively grateful! Imma
Imma · 10 June 2022
Agent replied · 22 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
Googlewe recently purchased a flat via Shoreditch Winkworths. Their representative was Dhruv, who was always polite and helpful. Buying and selling really is a difficult process so it was a great help to have Dhruv help us steer through the process. We visited a number of other agents in the course of our house search and Winkworths were definitely the best we met.
Susan · 29 November 2023
Agent replied · 24 October 2024
Thank you for your kind review and recommendation, Susan. It was Dhruv's pleasure to have been able to help you with this transaction and we look forward to working with you again should you ever need us.
★★★★★ 5/5
TrustpilotExcellent Experience
We had a pleasure to work with Winkworth and particulary with James Wilkinson. We can not be thankful enough to James for being always there for us and going above and beyond to solve any questions arising along the way. We were receiving very professional and prompt advice, coordination with other stakeholders was extrmely efficient and on the highest level. We would highly recommend James as an incredible professional and a wonderful person to work with.
Olga · 25 October 2022
Agent replied · 22 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotHighly recommend
Most of the time renting can be a nightmare. I was not looking forward to it at all, especially with how the market is but we lucked out with Fabian big time and from our first call he listened to us and found us a great flat. All the admin was done really quickly and explained really well and we moved in without any problems. I would recommend Fabian and his team if you are looking to rent in the area.
Khadifa · 25 April 2022
Agent replied · 22 October 2024
Thank you so much for your kind words, Khadifa. We really appreciate you taking the time out to share your experience with us, and we agree, Fabian is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotFabian has been an absolute super star…
Fabian has been an absolute super star at helping us to rent out our property in Kensal Rise. He provided outstanding service throughout, made the whole process very straight forward and communicated very clearly what was required. It was a pleasure to work with him and I would recommend everyone to use Fabian, Winkworths and their great team, they were very efficient and got the job done quickly and effectively. Fabian found excellent tenants for our flat within 24 hours. Special thanks also to Aaron and Stanislava for all of their assistance and patience throughout. Highly recommend.
Omar · 20 April 2022
Agent replied · 22 October 2024
Thank you so much for your kind words, Omar. We really appreciate you taking the time out to share your experience with us, and we agree, Fabian is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
GoogleThanks Dhruv and Sam ( and the lettings team) you have done a great job for us and really were very professional and helpful throughout the process of letting and sale. All the best to you for the future and thanks again.
Ingrid · 17 October 2024
Agent replied · 24 October 2024
Thank you for your kind review Ingrid and for choosing the Winkworth team - it was very much our pleasure to have been able to help with your beautiful property. Wishing you all the best.
★★★★★ 5/5
GoogleDaniel has always been friendly and helpful, Beth full of positive energy and nothing too much to ask and perfect personality to be in lettings, a people person, and Emily was a backbone in everything and very professional and experienced. Great team effort in letting my flat in a week of going on market. I have alraedy recommended two contacts who have been impressed and happy, one re a sale and one re a letting. The team recommended various people for EPC, EIRC and gas certificates, cleaning and removals and all have been a pleasure to deal with. A true exellent friendly but professional packagePositiveResponsiveness, Quality, Professionalism, Value
Mr · 11 November 2021
Agent replied · 10 November 2024
What a lovely review. Thank you so much for taking the time to add your thoughts here. The whole team work hard to offer the very best service and were delighted to have been able to help.
★★★★★ 5/5
GoogleI used Winkworth to help me with a search for a new rental property in Shoreditch in September. I was incredibly impressed with the speed and efficiency with which they attended my search, and their replies to my queries along the way. In particular Beth Curry was especially helpful. A five star recommendation for Beth and the Winkworth team.
Chantel · 29 November 2023
Agent replied · 24 October 2024
Beth is delighted to hear you were so pleased, Chantel as she always works hard to help smooth the way for both our landlords and tenants. Thank you for taking the time out to post your kind review.
★★★★★ 5/5
GoogleMy wife, my brother and his partner and I had six viewings on Wednesday. We were greeted by four separate agents because our first, fifth and sixth were, luckily, with Winkworth Shoreditch's Tom,
He was punctual, professional and smart. Sharp, resourceful and educational. He really knew his stuff. He was aware of the locale, the buildings and the vendors. He was COVID aware and left us to our own devices when need be.
Never pushy and rushed, he even re-arranged at short notice to accomodate us in his busy schedule.
He answered all of our concerns eloquently, exactly and succinctly. Any enquiries that he couldn't answer (and there were'nt many that he couldn't), he didn't fumble and spoof. He volunteered to find out and he did with emails arriving on my phone on the train on the way home
In a time where estate agents are getting a bad name, Tom is a shining example of a burgeoning young talent and I would be proud to have him on my team.PositiveResponsiveness, Quality, Professionalism
David · 25 October 2021
Agent replied · 24 October 2024
Thanks so much for taking time out to write such a detailed review. It's always fantastic to receive such positive feedback. The team here at Winkworth Shoreditch have been together a good while now and immensely enjoy working with clients to give the very best advice. We're always here to help should you need any further advice.
★★★★★ 5/5
GoogleI just completed the sale of my flat with these guys. I dealt with Thomas and Nick, both made the whole process very clear and kept me up to the minute on how it was going. They gave great advice about how to re-market when things went quiet and they got more people through the door which led to the sale at a fair price. They took care of all the viewings and fed back after each one. Once the sale was proceeding they pushed it along so that we could make the stamp duty holiday, they were really happy to answer any questions and I wouldn't hesitate to recommend them. They're not the cheapest out there but they were great value as I felt confident in them handling my sale with professionalism and getting the job done.
Sam · 25 October 2021
Agent replied · 24 October 2024
It’s great to hear Thomas and Nick were able to help so successfully as we strive to offer a positive and memorable service. They are delighted to receive your feedback and thank you for your five star review.
★★★★★ 5/5
GoogleWinkworths have been excellent from start to finish. First test is always how quickly an agent can find a tenant which they passed. Second test is how well an agent can help get the property ready for the new tenant. This was very important …
Kevin · 16 February 2026
Agent replied · 17 April 2026
Thank you for your kind review of Sky and the team. It's always our aim to provide our clients with the very best experience when letting a property through the Winkworth team including help wherever necessary. We're delighted to hear you … More
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