Trusted Agent profile · Tower Hamlets
★★★★★
1,752 reviews across 2 platforms
18-19 Cabot Square, Canary Wharf, London, E14 4QW, Tower Hamlets, E14 4QW
Part of Knight Frank, see every office.
Knight Frank's office in Tower Hamlets, at 18-19 Cabot Square, is rated 4.8 out of 5 across 1,752 reviews on two platforms, including 280 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Knight Frank won in 2026.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
TrustpilotBrilliant service.
Brilliant service.I am very satisfied with the management of our property. I would like to mention in particular, Dan from renewal for his excellent work.
Thank you so much for your kind words, it was a pleasure dealing with you and I wish you all the best.Kind regards,Dan
5/5
TrustpilotGreat experience
Knight Frank quickly found us a property that matched exactly with what we needed. Entire process was efficient and within few weeks we were able to move in to our new home.
It was a pleasure helping you with your property search, Krzysztof. I hope your move-in goes smoothly, and you can contact me should you need anything in the future. Best wishes, Lola.
5/5
TrustpilotKnight Frank rental management
I would highly Knight Frank rental management. They have been proactive in chasing late payments and rectifying issues within the rental property taking the stress out of being a landlord. Ehteshaam & team - thank you
Thank you very much for your kind words Stuart and I am glad to be of assistance. Please do not hesitate to contact me for any help you require in the future.Ehteshaam
5/5
TrustpilotExcellent negotiator!
The agent from whom we’ve just bought a flat - Maisie Severn at the Bellevue Road branch - has been from the outset, supportive, upbeat and painstaking! We can’t recommend her highly enough.
Thank you for your kind words Will, it was an absolute pleasure to work with yourself and Rona. I hope you adore your new home, many thanks, Maisie
5/5
TrustpilotRenewals experience
I recently renewed my contract with Knight Frank and Vinnie from renewals was super helpful during the process. He was prompt and thorough.Thank you !
Dear Monika,Thank you for the lovely review.It was a pleasure to assist you.Kind regards,Vinnie
5/5
GoogleHimi and Harvey from Knight Frank were exceptional renting agents. Their professionalism, responsiveness, and market knowledge made the process smooth and efficient. I highly recommend their services to anyone in need of a renting agent. They made my experience truly enjoyable.
Thank you so much for the lovely review. It was a pleasure working with you and we are happy we could help make the process enjoyable! Please do let us know if we can help with anything else in the future. Kind regards, Harvey & Himi
5/5
TrustpilotExcellent support in the process of…
Excellent support in the process of finding and renting a flat. Louna's professionalism, willingness and closeness, quick and efficient responses. Thank you!
Dear Cesar,Thank you for your kind words. I wish you and Marcela the very best in the new home.Kind regards,Louna
5/5
TrustpilotExcellent service
We had an excellent experience with Knight Frank recently. Beth, in particular, was very helpful and thorough throughout the process and the communication was great. Would happily recommend.
Thank you for your review Charlotte. I am so pleased we were able to find you a lovely home, best of luck with everything and I’m sure we will cross paths in the future. Best, Beth
5/5
TrustpilotEveryone I have spoken with has been…
Everyone I have spoken with has been very professional and helpful in helping me find a rental. And very friendly I would highly recommend this agent to everyone.
Many thanks for your review Suzannah, it was great to handle your enquiry and I'm glad we could provide an exemplary service. Looking forward to dealing with you again in the future. - Oscar
5/5
GoogleVery professional and reliable! I’m very impressed! Alex and Julia made my moving process so smooth.I highly recommend their service.
Thank you very much for your kind words.
5/5
TrustpilotVery positive experience and good…
Very positive experience and good customer service from Henry.Efficient communication of and prompt handling and solving of any problems or issues arising.Professional and courteous. An asset to Knight Frank!
Thank you Anita, for your review. I am highly Grateful, and I hope I continue to devote myself to offering high quality service as your property manager. Thank you very much once again.
5/5
TrustpilotVery high quality service
It has been great pleasure to work with Eleanor, K&F/Bayswater office during our letting process.Thanks for extremely high quality service.
Thank you very much for leaving a review, it was a pleasure working with you too. I am sure your new tenants will have a wonderful time living in your apartment.Best wishes,Ellie
5/5
TrustpilotVinnie from Renewals - a star!
We have been delighted with the service by Vinnie from Renewals - highly professional, responsive, helpful, and a delight to work with. We never felt that we were just one of many generic clients. Thanks, Vinnie!
Dear Mr Tan,Thank you for the lovely review!We managed to get there in the end! Your patience through the process is greatly appreciated.Kind regards,Vinnie
5/5
TrustpilotVinnie from the Renewals team was…
Vinnie from the Renewals team was fantastic! He was professional, efficient, and made the whole process smooth and stress-free. Highly recommend his services!
Dear Hayat,Thank you for the lovely review.It was a pleasure to assist you.Kind regards,Vinnie
5/5
TrustpilotAs ever Debbie and the renewals team…
As ever Debbie and the renewals team did an excellent job in renewing my lease. Was most impressed by Dan who has recently joined. Peter Chaplin
Thank you Peter, always a pleasure dealing with you.
5/5
TrustpilotThey’re the best!
Michal and the KF Lettings team are a pleasure to work with and I’d never consider using another agent. Can’t speak highly enough about the service they provide!
Hi David, thank you for your kind words. As always, it has been a pleasure working with you and we look forward to working together again in the future. Please do not hesitate to get in touch should you need anything.Kind Regards,Michal, Natalie and Gaia
5/5
TrustpilotTrustworthy team and amazing service
Jared and James are a top class tier team! Very professional, reliable and trustworthy!They found fantastic tenants for our beautiful penthouse. Very happy with the service provided! Highly recommended!
Dear Cristina, Thank you for your kind words, it has been a pleasure working with yourself and Alex and we are so pleased you are happy with the tenant we found. Look forward to speaking soon. Very best,Jared
4/5
TrustpilotGood management service
We've been using KF property management services since 2010 and are very satisfied. In recent years, their property manager, Shantel Sikanartey, has helped to maintain our property in good shape. Will stay with KF.
Thank you so much for taking the time to leave such a kind review. It is very much appreciated. Should you need my assistance in the future, please don't hesitate to reach out.Warm regards,Shantel
5/5
TrustpilotI was helpedby an incredibly efficient
I was helpedby an incredibly efficient, transparent and reactive person.Her professionalism has been key in every step of my lease.
Hi Guillaume,Such a pleasure to work with you and to meet you!I hope you love your stay here,All the best,Ines
5/5
GoogleIt's always good to be able to pass on positive news. Kiran did an excellent job of securing the sale of my apartment within three weeks of it coming on to the market. He protected my time by presenting only good applicants and deflecting unproductive offers. On securing a sale at the asking price, he played a key part in facilitating it through to completion, Many thanks, Knight Frank. Outstanding job.
Thank you for your kind comments. We're very pleased to have been able to help!
5/5
TrustpilotGood Customer Service
Very helpful accounts support from Ehteshaam Ahmed, polite, efficient and prompt response in dealing with my request, which is consistent with the service I receive from Knight Frank.
Thank you very much for your glowing review Karen! It was a pleasure assisting you and I look forward to continuing to provide the service you have come to expect from Knight Frank
5/5
TrustpilotThe entire team members are so helpful
The entire team members are so helpful! From the agent, Michal Bocian, client team Kenny to the ongoing service team Anik Ruparelia. They are very responsive to my request and try their best to help!
Thank you so much for your kind review Bin, we will do our best to continue this service through all our departments!Best wishes, Michal, Kenny and Anik
5/5
TrustpilotThe best experience!
Had the best experience working with Sophie Alexander; a consummate professional who made the whole search so much less stressful than I’ve experienced elsewhere. She’s a credit to KF!
Hi Charlotte, thank you so much for your kind words! It was an absolute pleasure meeting and working with you. I hope you settle in well to your new home.Sophie
5/5
TrustpilotOur renewal Negotiator
Our renewal Negotiator - Vinoath has done a great job during the negotiation with the new tenant. He is very responsive and willing to offer his help
Dear Fei,Thank you for the kind words.It was a pleasure to assist you.Kind regards,Vinnie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Knight Frank, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Knight Frank Canary Wharf Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
Yes. Knight Frank Canary Wharf Sales won Trusted Agent in The Trusted Agent 2026 awards.
