Trusted Agent profile · Tower Hamlets

Knight Frank Canary Wharf Sales reviews in Tower Hamlets

★★★★★ Excellent

1,752 reviews across 2 platforms

18-19 Cabot Square, Canary Wharf, London, E14 4QW, Tower Hamlets, E14 4QW

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Knight Frank's office in Tower Hamlets, at 18-19 Cabot Square, is rated 4.8 out of 5 across 1,752 reviews on two platforms, including 280 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Knight Frank won in 2026.

Google logo

4.7 / 5

280

Reviews on Google

This office

Trustpilot logo

1,472

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Trustpilot

Ed was great throughout the entire…

Ed was great throughout the entire process and it went really smoothly. Thank you for al your assistance!

Esmee · 2 December 2024

Agent replied · 24 December 2024

We're so glad to hear that Ed was able to provide you with such a positive experience. We appreciate your kind words and hope you'll choose us again in the future.

5/5

Trustpilot

Knight Frank means super-efficient and…

Knight Frank means super-efficient and super-effective! Simon Biddulph sorted out any hitches in no time; and his team were super-pleasant to work with. Thanks again KF!

H · 24 July 2024

Agent replied · 28 October 2024

Thank you very much for your kind review. We are glad you are happy with the property and service provided. Should you need any further assistance, please do not hesitate to get in touch. Best wishes, Simon

5/5

Trustpilot

My agent (Louna) is incredibly friendly…

My agent (Louna) is incredibly friendly and responsive. She always provides accurate and prompt answers to my queries about the property rental. She has made the whole renting process smooth.

曹慧敏 · 13 May 2024

Agent replied · 28 October 2024

Thank you for your kind words Elsa. It was a pleasure to help you on this occasion.I hope you are enjoying the property and the building. Best wishes,Louna

5/5

Trustpilot

Vinnie from Renewals

Our lease was up for renewal and Vinnie helped us work with our landlord to negotiate terms that worked for both parties. He was efficient, responsive, and easy to work with.

Maddie · 23 April 2024

Agent replied · 28 October 2024

Dear Maddie,It was an absolute pleasure to secure your renewal.Thanks for all your patience during the process.Kind regards,Vinnie

5/5

Trustpilot

This is my third year with KF

This is my third year with KF, many thanks of your sweet flats. Brigette from Renewals and Michal are very nice and kind, they helped me a lot. Thanks:)

JIAQI · 29 May 2024

Agent replied · 28 October 2024

Hi JiaqiThank you for your kind words and we are pleased to have achieved a great result for your lease renewal.Kind regardsBrigette

5/5

Trustpilot

Imogen

Imogen was amazing, so helpful! So was Megan! Highly recommend Aud & Stuart

Audrey · 29 May 2024

4/5

Trustpilot

Josh Ward Bricketts initiative and…

Josh Ward Bricketts initiative and involvement saved the day both in restoring my confidence in Knight Frank after a very lacklustre experience with another and in calming an inexperienced and demanding tenant.

Derek · 1 April 2024

Agent replied · 28 October 2024

Thank you Derek, I am very happy to have saved the day and restored your confidence. I hope to continue our fruitful collaboration over the course of this year. Best wishes, Josh

5/5

Trustpilot

Jared from Hampstead letting office…

Jared from the Hampstead letting office was exceptional in getting us a new tenant and his advice helped secure the tenancy in a very short time frame. Highly recommended

Marko · 23 May 2024

Agent replied · 28 October 2024

Thank you, Marko, for your kind words. It has been a pleasure assisting you. Jared

5/5

Google

We had a very pleasent experience with Chris our agent, finding our dream property in Canary Wharf and with the team behind, feeling totally safe and guided throught in the whole process, coming from abroad, and not knowing exactly how things are working, we felt in very safe and good hands. We can feel very good about recomending King Knight in Canary Wharf.

Line · 26 October 2020

Agent replied · 25 October 2024

Thank you very much for your kind review.

5/5

Google

Thank you to Chris at Knight Frank Canary Wharf for your help with finding us a new place.

Louise · 27 October 2019

Agent replied · 25 October 2024

Thank you for your kind review.

5/5

Trustpilot

Adam Burlison at Knight Frank has been…

Adam Burlison at Knight Frank has been outstanding. He provided exceptional support and communication, and was instrumental in organising the whole process thanks to his expertise. We can’t thank him enough!

SZP · 22 July 2025

5/5

Google

Charming service throughout the whole sales process, Lola, was very considerate and answered all of our questions and gave us extra information. Overall, a lovely stress-free experience.

Sara · 27 June 2024

Agent replied · 25 October 2024

Thank you for the kind review, and pleased to help with your search, Sara! Really glad we secured you the apartment and looking forward to you moving in!, Lola

5/5

Trustpilot

Vinnie

Vinnie, the renewal negotiator at Knight Frank was knowledgeable and extremely attentive and helpful offering us sound advice on the best deal for us. We were very satisfied with him.

Mr · 2 May 2024

Agent replied · 28 October 2024

Dear Mr and Mrs Taylor,It has been a pleasure to assist you in agreeing on a renewal with your current tenants.Thank you for the kind review.Kind regards,Vinnie

5/5

Trustpilot

Brigette from Renewals at Knight Frank

Brigette productively and quietly interfaced with the landlord and obtained my lease extension on fair terms with no drama. I found her to be informed and capable.

Graeme · 26 June 2024

Agent replied · 28 October 2024

Hi GraemeThank you for your feedback and I am pleased we achieved a great result for your lease renewal.Kind regards,Brigette

5/5

Trustpilot

I had a really good experience…

I had a really good experience searching for an apartment with KnightFrank. They were very responsive, helpful, professional and efficient. I would definitely recommend!

Samantha · 16 August 2024

Agent replied · 28 October 2024

Thank you Samantha for your kind review. Knight Frank Canary Wharf

5/5

Trustpilot

This is a review of Knight Frank renewal

This is a review of Knight Frank tenancy renewal. Vinnie from renewals was very helpful, responsive, and overall great person to help out on this.

A · 30 July 2024

Agent replied · 28 October 2024

Good morning,It was a pleasure to assist you in your renewal.All the best.Kind regards,Vinnie

5/5

Google

Over the last four years I have done business with Knight Frank in two different occasions. Although I have dealt with different teams in these two occasions, I found them to be very professional and helpful, whatever the circumstances may be. I will highly recommend Knight Frank to all and wish them the best in their journey.PositiveResponsiveness, Professionalism

Nukhet · 26 October 2021

Agent replied · 25 October 2024

Dear Professor Vardar, Thank you for your kind words. It has been a pleasure assisting you with your recent move. Thank you. Knight Frank Canary Wharf

5/5

Trustpilot

Ehteshaam Ahmed provided prompt and…

Ehteshaam Ahmed provided prompt and friendly response to my service request. Clearly a motivated and service oriented member of your team - with a bright future ahead I’m sure!

James · 16 May 2024

Agent replied · 28 October 2024

Thank you very much for your glowing review and wishes James! Please do not hesitate to reach out should you ever have any queries.Best wishes,Ehteshaam

5/5

Trustpilot

Excellent service

I have been receiving assistance from Knight Frank for more than 2 years now in relation to purchase of flats, letting, management and procurement of finance, and I have always been impressed by the high quality of their services, their promptness and reachability.

Cagdas · 23 June 2023

Agent replied · 28 October 2024

Dear CagdasThank you for your kind words it is appreciated. It is always a pleasure to be able to assist you in any way that we can.Kind regardsCatrin

5/5

Trustpilot

Mandy Hodgkinson at KF is exceptional

Mandy Hodgkinson at KF is exceptional, always gets contracts and agreements worked out quickly even when given last minute requests and is always a great pleasure to deal with.

Kash · 10 May 2024

Agent replied · 28 October 2024

Thank you Kash for taking the time to leave such a great review, your comments are really appreciated. Please stay in touch and let me know if I can help with any of your property needs in the future. Kind regards,Mandy

5/5

Google

Amazing service! Working with James was a stroke of luck - the entire process was smooth and quick.

Nat · 29 January 2024

5/5

Google

Thank you Knight Frank - especially Chris Nguyen and Lucy Ioannou for all your support! 100% professionalism. Highly recommended!

Ana · 27 October 2018

Agent replied · 25 October 2024

Thank you very much Ana.

5/5

Trustpilot

South Ken Flat

Nicole Jackson in the South Kensington branch handled the purchase - she did a fantastic job, diligent and responsive.

KvE · 25 October 2024

Agent replied · 28 October 2024

Thank you for your lovely review.It has been a pleasure working with you, and we wish you the best in your new home!Kind regards,Nicole & the Knight Frank South Kensington team

5/5

Trustpilot

Excellent Property Management

Phillip Dunn, our property manager, is extremely supportive and very quick to response. So far we have had a great experience and would definitely recommend Knight Frank.

Luma · 12 June 2024

Agent replied · 28 October 2024

Thank you Luma, your kind words are very much appreciated. It is a pleasure to be looking after your tenancy, Phillip

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Awards

The Trusted Agent 2026 results for Knight Frank, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Has Knight Frank Canary Wharf Sales won any awards?

Yes. Knight Frank Canary Wharf Sales won Trusted Agent in The Trusted Agent 2026 awards.

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