Trusted Agent profile · Tower Hamlets
★★★★★
1,752 reviews across 2 platforms
18-19 Cabot Square, Canary Wharf, London, E14 4QW, Tower Hamlets, E14 4QW
Part of Knight Frank, see every office.
Knight Frank's office in Tower Hamlets, at 18-19 Cabot Square, is rated 4.8 out of 5 across 1,752 reviews on two platforms, including 280 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Knight Frank won in 2026.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
Trustpilotgreat agent!!! Reliable and professional!
We had a great experience working with Ines at Knight Frank for the rental of our flat. Ines guided us through the entire leasing process and she was prompt on all her replies.
It was such a pleasure to help you and Anselme and I am so happy you will get to live in such a great flat.See you around Notting Hill. Tudo de bom 😊Ines
5/5
TrustpilotGreat service
As a property manager Walid from KF really helped us for a smooth tenancy transfer and helped as much as he could, even helping with tasks that are normally outside his usual duties to help. Would recommend 100%.
Dear Ramez,Thank you kindly for all of your support and efforts in putting together a wonderful new home for our tenants. I look forward to the opportunity to work together once more.Best, Walid
5/5
TrustpilotKnight Frank were excellent throughout…
Knight Frank were excellent throughout the sale of our property keeping us fully informed during the process . Woukd thoroughly recommend them as an agent .
Thank you so much for your kind words. It has been a pleasure working with you and we wish you all the best in the future.
5/5
TrustpilotHi highly recommend Knight Frank team…
Hi highly recommend Knight Frank team to anyone wanting to manage and let their property. I use the Belsize Park team and they’re fantastic . Mention to Josh Ward-Brickett and Timi Adeleye for their ongoing support
Thank you for your kind words Eliza. It was a pleasure as always assisting you.
5/5
GoogleKiran Sandhu was pleasant to work with, appreciated his professional, responsive and straightforward approach. Would use Knight Frank and his service again in future.
Thank you very much for your kind words Rob.
5/5
TrustpilotJason Applebey of Knight Frank guided…
Jason Applebey of Knight Frank guided me through the whole sales experience with care and gentleness. The house sold quickly and I was very grateful for his expertise and advice. It made the whole experience easier.
Dear Maureen, Thank you so much for your kind words, it was a pleasure working with you and we wish you all the best for the future. Kind RegardsJason and the Knight Frank Henley team
5/5
TrustpilotJust the best!
Just the best! Have worked with these guys since 2012 and they have sold me two homes and look after my rental property portfolio like I would. SO happy, great communicators, always look after me! THE BEST!
Dear RahulSo nice to see you this morning. Thank you so much for such a lovely review - it’s an absolute pleasure to work with you!All the best, Fran
5/5
TrustpilotBrigette from Renewals
Had a very pleasant experience with Brigette from Renewals. She is very easygoing and obliging, made the whole experience very straightforward and easy. Hope to work with her more in the future. Thanks!
Hi MiguelThank you for your kind words. It was lovely working with you on the renewal as well. Glad we achieved a result that works for everyone! Kind regardsBrigette
5/5
TrustpilotWonderful experience
Wonderful experience with Maisie at Knight Frank. Excellent communication and truly engaged with finding our new home. Professional at all times. Highly recommend.
Thank you Alison for your kind review. I am so happy we found you a new home. All the best, Maisie
5/5
TrustpilotWimbledon Village
Second tenant with Knight Frank. Laura Watts and Harriet have been what one could expect from agency like KF, professional, friendly and efficient. Couldn’t praise them enough, thank you!
It is our absolute pleasure Vlad. We really are so grateful that you have taken the time to leave this message - you have a beautiful home and I know that we will continue to succeed for you!
5/5
TrustpilotEasy process with Louna
We were very fortunate to have Louna guiding our recent move. She was highly responsive to our queries and reliable. Many thanks to her and her colleagues.
Thank you Ben for your kind words. It was a pleasure assisting you. Louna
5/5
TrustpilotI was being assisted by vinnie from the…
I was being assisted by vinnie from the renewals department. He was very helpful and helped me through everything. He was very quick and did everything v fast.
Dear Nabeel,Thank you for your kind words.It was a pleasure to assist you.Kind regards,Vinnie
5/5
TrustpilotWonderful service received from Mr Philip Dunn
it's been a wonderful experience as a flat owner from afar having worked with Mr Philip Dunn at Knight Frank. His service was most professional and timely. In a nutshell, he gave me peace of mind.
Thank you for your kind words, this is very much appreciated!I hope we will cross paths again in the future. Kind regards,Phillip
5/5
TrustpilotExcellent communication!
The staff members Konrad and Henry are excellent in communication and helped us get through with the whole paperwork.I recommend Knight Frank to anyone that is looking for a new place to live!
Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you’re enjoying our services. We strive to provide the best possible experience.Best wishes,Konrad and Henry
5/5
TrustpilotOlivia and Summer - Knight Frank Fulham
Always a pleasure dealing with Olivia and Summer at Knight Frank Fulham. They sourced our client a property and made the whole transaction an easy process. Look forward to working with you both again!
Hi Seb, Thank you so much for your review, we really appriciate it, I hope your clients love their new home and we look forward to working with you again in the future.Best wishesSummer and Olivia
5/5
TrustpilotWe were looking for a rental apartment…
We were looking for a rental apartment & we came across Louna del Barrio. What a great agent cannot recommend her highly enough such a pleasure to deal with!
Dear Jenny,Thank you for your kind words. I wish you and your family the very best for the future. Kind regards, Louna
5/5
TrustpilotEmma Soanes
Emma Soanes manages my property. She is always prompt to reply my queries and keep me posted on things that I need to be aware of. It is a pleasure to work with her.
Thank you for taking the time to write a lovely review, it has been a pleasure to be your property manager for the last couple of years! Many thanks again, Emma
5/5
TrustpilotHouse sale
Honest advice on pricing, quick production of marketing materials, great communication throughout the sale process and at sale completion. Always on hand and always quick to respond. Couldn’t fault them.
It was an absolute pleasure looking after your mum’s move, thank you for trusting me with it.
5/5
TrustpilotA great home for us in record time
Alice (Marylebone) and John (Central Serv) perfectly understood our needs and helped us to find a great home in a record time. Very thankful for a great job.
Dear Sara,Thank you for your kind review. We are delighted we were able to help you find your new family home in Marylebone and thank you for being a pleasure to deal with.
5/5
GoogleWould like to comment Knight Frank on finding me a suitable tenant for my apartment in Canary Wharf. Both Jason Ung and Himi Khan had been very prompt in their responses to both mine and future tenant's queries. Happy with their services.
Thank you ever so much for your kind words. It was a pleasure assisting you, Fenny. Himi and Jason
5/5
TrustpilotLola and Nicole have been super helpful…
Lola and Nicole have been super helpful and responsive throughout the entire process of finding a property and moving in.
Thank you so much for the great review, we are both so happy we could assist with the process of finding you a property. We hope your move in goes well. If you need any help in the future, we would love to assist.Nicole and Konrad
5/5
TrustpilotFells comforting being in safe hands
Fells comforting being in safe hands, and dealing with a pros. My letting was managed by Patricia Tumba, who is polite, helpful, going extra miles with queries, and always available via emails and calls, or else returns calls when she was free. Overall I had a great positive experience.
Thank you for such nice feedback Mo! It was a pleasure helping you find the right tenants. Patricia
5/5
TrustpilotResponsive and helpful.
Responsive and helpful.My agent’s name is Louna she was very helpful and very prompt. She suggested several options that met my requirements. I would definitely reccomend her.
Dear Fatima,Thank you for your kind words. I am glad I was able to help you, and I am really pleased you managed to secure a property. Best wishes, Louna
5/5
TrustpilotVinnie from Renewals
Vinnie from RenewalsVinnie assisted me with the extension of my tenancy and was very efficient and a great communicator. He always kept me up to date on how things were progressing, which I found most helpful.
Thank you very much for the kind words. It was a pleasure to assist you.Kind regards, Vinnie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Knight Frank, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Knight Frank Canary Wharf Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
Yes. Knight Frank Canary Wharf Sales won Trusted Agent in The Trusted Agent 2026 awards.
