Trusted Agent profile · Tower Hamlets

Knight Frank Canary Wharf Sales reviews in Tower Hamlets

★★★★★ Excellent

1,752 reviews across 2 platforms

18-19 Cabot Square, Canary Wharf, London, E14 4QW, Tower Hamlets, E14 4QW

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Knight Frank's office in Tower Hamlets, at 18-19 Cabot Square, is rated 4.8 out of 5 across 1,752 reviews on two platforms, including 280 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Knight Frank won in 2026.

Google logo

4.7 / 5

280

Reviews on Google

This office

Trustpilot logo

1,472

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Trustpilot

We recently purchased our house through…

We recently purchased our house through Knight Frank Clifton. Rachael Hancock and team supported us on the sales progression. She kept us informed and chased the vendor when necessary to keep momentum during conveyancing. Rachael and team were professional and responsive.

Jerry · 2 June 2024

Agent replied · 28 October 2024

Many thanks for taking the time to leave a review. It was a team effort with yourselves to get this across the line. We hope you will be very happy in your new home.

5/5

Trustpilot

Ava HO is my property manager and she’s…

Ava HO is my property manager and she’s a star, always proactive and responsive when I have an issue, ensuring a smooth communication! Thank you so much!!

Sidonie · 13 May 2026

Agent replied · 28 May 2026

Hi Sidonie, Thank you so much for your kind words. I’m really glad I could help. Please feel free to reach out anytime. Best regards, Ava

5/5

Trustpilot

Thank you to Regvita B

Thank you to Regvita B. for all her support & help through my (little) technical glitches at my flat. She is always available and comes back to me really quickly which is much appreciated. A

AURELIE · 13 September 2024

Agent replied · 28 October 2024

Thank you for your feedback and its my pleasure assisting you, please do not hesitate to contact me should you require anything else.Regvita

5/5

Trustpilot

Efficient and smooth admin under…

Efficient and smooth admin under supervision of Liv Papps

Tufan · 16 September 2026

Agent replied · 24 September 2026

Thank you for your review! We're pleased to hear the process was efficient and smooth. We appreciate your feedback and are glad we could help.

5/5

Google

I came across Knight Frank online, and had never dealt with them before. I had several viewings conveniently arranged for me for the same day, and the first flat that I viewed was the one. The entire process from start to finish was seamless, straight forward and so simple. Justin Korosec was impecable, very professional and thoughtful, truly made me feel that my interests as a tenant are just as important to them as much as the landlord's. Lucy Iannou followed the rest of the process and everything was completed diligently and with regular updates. Highly recommend Knight Frank.

Pat · 12 November 2018

Agent replied · 10 November 2024

Thank you very much for your kind words Patricia.

5/5

Google

The Knight Frank lettings team have been fantastic to deal with. Chris Paxton and his team (in particular Justin Korosec) have been outstanding throughout the entire process. Within 4 days of our property being furnished Knight Frank had professional tenants signed up. Chris went over and beyond in communications in offering advice from his wealth of experience. He was always responsive to emails, phone calls and when meeting in person. The entire lettings process has been flawless and made to look so easy. But this is all due to the hard work going on in the background by Chris and his team. Chris is delivering a true Rolls Royce service for Knight Frank.

Uzma · 12 November 2018

Agent replied · 10 November 2024

Thank you very much for your kind words and review Uzma.

5/5

Trustpilot

Our Property Manager

Our Property Manager, Ava Ho, has been doing a great job in managing our property. She is efficient, proactive and professional. Definitely an asset to the company!

CY · 11 May 2026

Agent replied · 28 October 2024

Hi Catherine, Thank you so much for your kind feedback, I really appreciate it and it’s been a pleasure working with you. Best regards, Ava

5/5

Google

It was an absolute pleasure to deal with Kiran Sandhu in the course of our recent home purchase. Kiran was always the ultimate professional, nothing we needed was too much trouble for him either out-of-hours or at short-notice. This was despite the fact of course that Kiran was acting for the Seller and not strictly for us as Purchasers. His approach however, as he put it, is: 'without happy buyers there wouldn't be any sellers'. His wealth of local area knowledge - and his perception in assessing which features would delight us - brought us rapid success in finding what is as near to our dream-home as was practically possible. However, having our offer accepted was only the start of the real work Kiran put in for us, and for his client: He was a huge asset in facilitating the legal process, doing everything he could to speed us towards exchange and completion of contract. I lost count of the times he turned out so we could re-visit our home-to-be so we could measure up and so on ... and especially to provide access for various people from plumbers to Surveyors - often without us even being present. Clearly we are delighted to heartily recommend Kiran to anyone whether buyer or seller of property.

John · 27 October 2018

Agent replied · 25 October 2024

Thank you very much for your kind words John.

5/5

Google

I came across Knight Frank online, and had never dealt with them before. I had several viewings conveniently arranged for me for the same day, and the first flat that I viewed was the one. The entire process from start to finish was seamless, straight forward and so simple. Justin Korosec was impecable, very professional and thoughtful, truly made me feel that my interests as a tenant are just as important to them as much as the landlord's. Lucy Iannou followed the rest of the process and everything was completed diligently and with regular updates. Highly recommend Knight Frank.

Patricia · 27 October 2018

Agent replied · 25 October 2024

Thank you very much for your kind words Patricia.

5/5

Google

Knight Frank team at Canary Wharf office has offered excellent service in helping me locating the ideal apartment and completing the contract within a very tight time schedule. Chris Nyugen, the agent who was in primary contact with me throughout the process, was diligent, patient and professional, and was always reachable to discuss my issues. While my need for an apartment was urgent, Chris was unreserved in his service, helping to complete the deal in time. Would definitely recommend his service to anyone of need!

Yuanpeng · 27 October 2018

Agent replied · 25 October 2024

Thank you very much for your kind review.

5/5

Trustpilot

Thank you to Kim Williamson and Luke…

Thank you to Kim Williamson and Luke Johnson of the Wapping/ Canary Wharf branch in assisting with the sale of my property. Both Kim and Luke were efficient, professional and 'solution' driven; a pleasure to deal with from start to finish.

JW · 24 May 2024

Agent replied · 28 October 2024

Thank you, Jess, for your kind words. We appreciate you entrusting Knight Frank with the instruction, please know we are always here to offer assistance and look forward to working with you again.

5/5

Trustpilot

Excellent service from Knight Frank

Excellent service from Knight Frank . They have been looking after my property for many years . Always sending me necessary emails and updates regarding my flat . Thank you to Regvita Burdiniene and Charlotte Maclean and the lettings team . Everyone very professional and helpful.

Maryam · 13 February 2024

Agent replied · 28 October 2024

Thank you for your kind words Maryam. It has been a pleasure to assist you with your renewal and to manage your property. Please don’t hesitate to contact us should you require any further assistance.Regvita and Charlotte

5/5

Trustpilot

Summer White - helpful and responsive in our Lettings process

Summer was really helpful when arranging to view the property with my partner and following this, she was has been very responsive in facilitating the process of letting the property. Thanks for your help so far Summer!

Stephanie · 1 August 2024

Agent replied · 28 October 2024

Dear Steph, thank you for your kind words, I am delighted to have found a great home for both of you. Best wishesSummer

5/5

Trustpilot

Jamie Vass

Jamie Vass and the KF team supporting him were excellent. Jamie was extremely efficient ; excellent re his communication ; very thorough; quick and responsive ; all executed with a warm and charming style. A credit to KF. And an excellent rental outcome. Gavin

Gavin · 23 March 2024

Agent replied · 28 October 2024

Thank you Gavin. It was a pleasure assisting you and I do hope everything is going well. Thank you again. Jamie

5/5

Trustpilot

Excellent Experience

I worked with the Knight Frank team to get my property marketed and rented over the last few months. I interacted with a number of their team members (Zara, Stefanie, Allan- Ongoing Property Manager) during this time and found them all to be very professional and responsive to my needs. I genuinely felt they were looking out for my best interest and not simply trying to find any tenant. I would recommend their services to a potential client.

JF · 21 November 2024

Agent replied · 23 November 2024

Thank you for your kind words Jumoke, and it was a pleasure finding you a tenant.We look forward to continuing to work with you. All the best,Kavita and the Ascot team

5/5

Trustpilot

Excellent service from Knight Frank

We have had an excellent experience with Knight Frank that we are using as our agent for renting out our appartment. In particular Louna has been very proactive and helpful and I would strongly recommend her services.

Julien · 31 July 2024

Agent replied · 28 October 2024

Dear Julien and Mervy, Thank you for your kind words. It was a pleasure helping you on this occasion. Best wishes,Louna

5/5

Trustpilot

Extremely professional and helpful…

Extremely professional and helpful throughout. Catrin Baker has been particularly impressive in the speed and supportiveness of her responses. It makes us as tenants feel very looked after and that we will be safe and happy in our new flat

Jonathan · 6 June 2024

Agent replied · 28 October 2024

Dear JonathanIt has been a pleasure to help you with your move. I am here to help should you need anything further.Kind regardsCatrin

5/5

Google

Konrad is really nice and helpful, he helps me to find and move to my dream flat. He is very professional, thanks for the help and thanks Knight frank!

Zhang · 3 December 2024

Agent replied · 9 December 2024

Thank you kindly for the review! We’re so grateful you took the time to share your thoughts, Moira. We are here to help! Konrad

5/5

Trustpilot

Always there for us

Throughout the long drawn out sale of our property, Francesca Leighton-Scott and her team provided exemplary service. Professional, friendly, approachable. In particular dealing co-operatively with another agent, following up leads and dealing with the need to conclude urgently for personal reasons. Highly recommended.

Marian · 7 April 2024

Agent replied · 28 October 2024

Thank you for your kind words Marian. It has been a journey, and I am so pleased that the patience and persistence paid off. It was a pleasure working with you both. Kindest regards, Francesca.

5/5

Trustpilot

Kavita and Katie are great.

NA · 5 October 2026

Agent replied · 10 October 2026

Thank you so much for your lovely review! Kavita and I really appreciate your kind words and are so pleased we could help. Kind regards, Katie

5/5

Trustpilot

Professional, friendly and helpful

From my initial contact with Lexi, subsequent viewings with James, and diligent follow-up from Lexi I found them to be professional, friendly and helpful throughout.Lexi is truly an asset to the Knight Frank team.

Customer · 13 September 2024

Agent replied · 28 October 2024

Thank you so much for your kind words. It was an absolute pleasure to help you and we hope to work together again in the future! If we can ever be of assistance, please do let us know.Best wishes,Lexi and James

5/5

Trustpilot

Very positive experience!

Ines was excellent from start to finish - super proactive and communicative. A country mile ahead of other chaotic estate agent dealings I’ve had in the past over the years!

Ed · 13 November 2024

Agent replied · 23 November 2024

Thank you Ed for your feedback, So pleased I was able to assist with your search!All the best, Ines

5/5

Trustpilot

Great Experience

James Szalay was very polite and professional and we had a pleasant experience and got the apartment we wanted. There's been a bit of back and forth with tenant verification platform, but other than that everything was great!

Alexander · 30 June 2024

Agent replied · 28 October 2024

Thank you for the kind review, Alex.I hope that you are enjoying your new home.Please do let me know if I can help with anything else in the future.Very best,James

5/5

Google

I have had a very good experience with Chris Paxton and his team at Knight Frank. They all work in a very thorough and professional manner. Chris and his staff are courteous, friendly and efficient. All queries are answered immediately and they seem to know how to match tenant and landlord very well. They found me a top tenant, working in banking in Canary Wharf. I would gladly use Chris again if my tenant goes back to his home in the Midlands. Rae Albert

Rae · 27 October 2017

Agent replied · 25 October 2024

Thank you very much for your kind comments.

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Awards

The Trusted Agent 2026 results for Knight Frank, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Has Knight Frank Canary Wharf Sales won any awards?

Yes. Knight Frank Canary Wharf Sales won Trusted Agent in The Trusted Agent 2026 awards.

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