Knight Frank Canary Wharf Sales reviews in Tower Hamlets

★★★★★ 5/5

Trustpilot

I couldn't ask for better.

I want to draw attention to the immediate impact my new Property Manager Ruby Goddard has made. Upon taking over my account she had to sort through and relay a number of costly unresolved issues (not the best way to be introduced to a client). We worked together and within three days she clarified, negotiated and settled action to be taken - I couldn't ask for better. Thank you Ruby and also thanks to Heather Smith the Regional Property Manager for her ability to find and appoint good people.

David · 20 September 2020

★★★★★ 5/5

Trustpilot

We truly appreciate the services provided by Lety

We truly appreciate the services provided by Lety in managing our properties.

Jing · 23 September 2026

★★★★★ 5/5

Trustpilot

Goodman Fields Property Manager Review

My Property Manager and the team was responsive to my tenant's needs and took great care of my apartment unit in the last 5 years. In particular, I have to thank Ms. Toru Yoshioka for her strong execution abilities and attention to details.

Brenda · 10 July 2024

★★★★★ 5/5

Trustpilot

Excellent Professinal Service

Knight Frank has been our Rental Management Agent for over 10 years and we have always received excellent professional service.In particular Josh Ward-Brickett from Management and Brigette Bulan from Renewals have been so helpful in assisting us in recent months.

Chen · 29 August 2024

★★★★★ 5/5

Trustpilot

Amazing help and support from Walid…

Amazing help and support from Walid Javadi in finding the right place for me and settling in. Walid was very professional, responsive, full of care and attention to detail - really like no other agent I have met before. Thank you Walid for your great job!

Ivan · 14 May 2024

★★★★★ 5/5

Trustpilot

Shannon Adjei was so helpful through…

Shannon Adjei was so helpful through the process of the end of tenancy and the tenants deposit. It was good to have someone who knew the system and could guide me through a potentially tricky process.

Philippa · 30 October 2024

★★★★★ 5/5

Google

Blair was excellent with helping us sell our flat, great to work with. Would recommend!

Shane · 25 July 2025

★★★★★ 5/5

Trustpilot

Great experience with them

Great experience with them. Been a tenant for 4 years and KF manages the property. Always replying within a couple of hours, and it's been a great relationship so far.

Alexandre · 18 May 2026

★★★★★ 5/5

Trustpilot

Customer Oriented Service

A very customer oriented service and friendly staff. I highly recommend Knight Frank especially if you are living abroad and need to use a real estate agent for your property in UK. My property manager Jason Nwimo is very helpful and doing a great job for us. Well done Jason!

Hakan · 16 February 2024

★★★★★ 5/5

Trustpilot

Smooth experience with Knight Frank as a property manager

Knight Frank is a property manager at the flat I'm renting. My experience with them is nothing short of perfect. It was hassle-free to sign a contract. Now, our property manager Mo Govani is very responsive to our queries to ensure our issues are always resolved quickly.

Denis · 17 April 2024

★★★★★ 5/5

Trustpilot

Kev was absolutely incredible

Kev was absolutely incredible. His responsiveness, knowledgeability and dedication are the best I have ever experienced. Cannot recommend him more highly, and after this experience, Knight Frank will be my first port of call for any future real estate searches. He was truly excellent,

Kris · 6 June 2024

★★★★★ 5/5

Trustpilot

Absolutely Outstanding Service from Beth Tighe!

I had the pleasure of working with Beth Tighe as my lettings negotiator, and I couldn’t be more impressed. From the very beginning, Beth was incredibly professional, knowledgeable, and attentive. She made the entire process smooth and stress-free, always going the extra mile to ensure everything was handled with care and efficiency.

Yvonne · 22 May 2025

★★★★★ 5/5

Trustpilot

Kev was a great agent

Kev was a great agent. Even though we didn't end up going with their properties he was timely, honest and not pushy. Very responsive and clear about what each property offered in benefits and drawbacks.

Kane · 1 November 2024

★★★★★ 5/5

Trustpilot

Letting of property

I had an excellent experience with Knight Frank. I dealt with Vinnie Selvakumar - he was professional, understood my requirements, and was able to obtain a great outcome for the let of my apartment. I would thoroughly recommend him.

Reza · 29 August 2024

★★★★★ 5/5

Trustpilot

the new tenancy went well

the new tenancy went well. Also the leaving of the previous tenant.

Mail · 15 September 2026

★★★★★ 5/5

Trustpilot

Big thanks to the Wimbledon Village Lettings Team

A very big thank you to Laura and the lettings team in the Knight Frank Wimbledon Village office regarding the recent re-letting of our property. Always super professional and very pro-active. Great attention to detail and always on hand to provide valuable assistance with all regulatory requirements for landlords.

Susan · 21 February 2024

★★★★★ 5/5

Trustpilot

Efficient Rental Process

A great experience with the rental process all thanks to Zuzanna who showed us all we asked to see (and many more apartments to get a feel for the building). Many thanks. Quick / efficient process.

A · 9 October 2024

★★★★★ 5/5

Trustpilot

Renting with Knight Frank - Very good experience

I rented a flat with Knight Frank and had a very pleasant and smooth experience thanks to Christopher Robson. Chris has been really great through the whole process, so professional, efficient, helpful and reliable. He made my life so much easier by being clear, transparent, available and fully committed to his work. I have been a tenant for many years and can say with no doubt that Chris has been the best agent I have ever had to deal with. Thank you again and will definitely recommend Knight Frank services.

Melina · 10 March 2020

★★★★★ 5/5

Trustpilot

I am very pleased with the service of Mr Edwin Chan

I am very pleased with the service provided by Mr Edwin Chan , Knight Frank Tax Consultant . Edwin is very efficient in handling my rental tax submission for the last few years and he is always ready to assist whenever I raise any queries . I was truly impressed when he took the efforts to e mail and call me on some tax issues when he was on sick leave !! His professionalism truly reflects on Knight Frank’s global brand name . Thank you Edwin for all your help :)) Adeline

Adeline · 4 March 2020

★★★★★ 5/5

Trustpilot

A Sincere Thank You to the Knight Frank…

A Sincere Thank You to the Knight Frank Team from the 60 Curzon Concierge TeamWe would like to express our sincere appreciation to the Knight Frank team for their outstanding service and support. Your professionalism, expertise, and commitment to excellence have consistently made a positive impact on both our residents and staff. We value the seamless collaboration we share and look forward to continuing this strong partnership.Thank you for being an invaluable part of the 60 Curzon community.Warm regards,The 60 Curzon Concierge Team

Curzon · 6 December 2024

★★★★★ 5/5

Trustpilot

Great service!

Knight frank have helped me a lot when it comes to property management and checking whether everything is running smoothly. There was no problem with the apartment I am staying at. And when I reach out for any issues, they received and reply the email immediately.

Lysa · 10 April 2024

★★★★★ 5/5

Google

I had a fantastic experience working with Jason. He was incredibly helpful, knowledgeable, and went above and beyond to make sure everything ran smoothly. His communication was clear and timely, and they made what could have been a stressful process feel effortless. I truly appreciated their attention to detail and genuine care. Highly recommend!

Will · 11 October 2025

★★★★★ 5/5

Trustpilot

Just amazing

Just amazing! Worked with Summer White on renting out one of our properties. Not only did she over deliver but she made us feel important, valued and listened to what we wanted. Tailored service from an amazing group. Would not recommend highly enough!

RAHUL · 6 June 2024

★★★★★ 1/5

Trustpilot

Irresponsible organizations attempting to shift responsibility and defraud tenants in pest disputes

First of all, I would like to express my balanced view. Rachel, as my property management contact, has effectively helped me resolve many issues. Our dispute exists solely regarding this particular matter, and my rating reflects only this specific issue.This incident occurred within six months after I renewed my lease. Before this, everything with the property had been fine. However, after returning from my summer vacation, I discovered that the carpet in my home was infested with moths, a problem that had never occurred during my tenancy. Before leaving, I ensured all windows and doors were securely closed, and no one, apart from the inspection personnel from your agency, had entered the property. It is clear that the issue stemmed from the carpet itself or someone else, not from me. Even the report your agency issued (which I still haven’t been allowed to see) did not mention any prior issues with the carpet.Upon discovering the problem, I immediately cleaned the entire property, sealed the carpet, and attempted to contact your agency for assistance, whether to remove the carpet or address the issue in some other way. Initially, Rachel assisted me by contacting the landlord and arranging pest control. I repeatedly emphasized that I should not be charged for this issue and that the landlord should bear the costs, as the problem was clearly not my fault. Rachel assured me that I wouldn’t need to pay. However, after the first pest control appointment, Rachel began demanding a fee of £330 from me, claiming that I was responsible for the issue. This is pure deception and extortion.Since then, I have provided various pieces of evidence and attempted to communicate, but your agency either avoids addressing my questions directly or does not respond at all. Later, Rachel's supervisor, Angelah, contacted me, but instead of resolving the issue, she questioned the evidence I provided and diverted the discussion to irrelevant matters, such as whether I had informed them of my extended absence. Even after I provided the requested information, she attempted to find faults to refute my claims. This is highly unusual and feels like outright fraud.Meanwhile, I have not received any updates from the pest control company regarding a second treatment appointment. The only information I received was through your agency, which claimed they would contact me, but no one ever did. To make matters worse, Rachel insisted that I reopen the infested carpet in the apartment, which is entirely unreasonable. Doing so would only allow the moths to spread throughout my home and belongings. Any cleaning or treatment of the carpet should be conducted outside the apartment, not within such a small living space.One day, Rachel suddenly closed the case without explanation, which left me very confused. However, I am now prepared to protect my rights through the deposit platform after my tenancy ends. I am sharing my experience here in hopes that other tenants or landlords can carefully evaluate this agency. As I mentioned in my previous review, your leasing team is excellent, but it seems the property management team does not meet the same standard. I also hope to receive fair and impartial assistance from your company in resolving this matter.

Frederic · 2 December 2024