Trusted Agent profile · Tower Hamlets

Knight Frank Canary Wharf Sales reviews in Tower Hamlets

★★★★★ Excellent

1,747 reviews across 2 platforms

18-19 Cabot Square, Canary Wharf, London, E14 4QW, Tower Hamlets, E14 4QW

Part of Knight Frank, see every office.

Knight Frank's office in Tower Hamlets, at 18-19 Cabot Square, is rated 4.8 out of 5 across 1,747 reviews on two platforms, including 280 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Knight Frank won in 2026.

Google logo

4.7 / 5

280

Reviews on Google

This office

Trustpilot logo

1,467

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Knight Frank, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Trustpilot

Jamie-Leigh and the Knightfrank team

I have been dealing with Jamie-Leigh and her team from knightfrank for a number of years now and I can truly say she has been brilliant throughout the process of renting our property I would highly recommend dealing with Jamie-Leigh and the Knightfrank team.

Eamonn · 4 September 2024

Agent replied · 28 October 2024

Dear Eamonn,Thanks for your kind review and for remaining such a loyal client.It has been a pleasure to help you with the last four tenancies and we look forward to helping you again in the future.All the best,Jamie-Leigh

5/5

Google

Christopher Paxton who manages the rental team, along with his colleagues are extraordinary. Outstanding professionalism, communication, polite and helpful. They deliver results and fast. People are treated as individuals. Excellent customer service. If you're looking to rent out property to good calibre applicants, look no further. The rental team here are very good.

H · 16 December 2025

Agent replied · 23 December 2025

Thank you very much for your kind words and review. We have passed this on to the team. Please let Christopher and his team know if you require any further assistance on any property-related matters. Kind Regards, Knight Frank

5/5

Google

Appreciate the support from Konrad Kruk through out the process of renting @ Pierhead Lock. He had patiently walked us though the property and kindly helped clarify/sort more information when required.The collaboration has been amazing which helped us decide & sign up in a quick turnaround. Many thanks to Konrad/Team, Highly recommend Knight Frank!

Adithya · 28 February 2024

Agent replied · 25 October 2024

Thank you for taking the time to leave us a review. It was a pleasure working with you and we are so glad that you had a great experience with us. Please do let us know if we can help with anything else in the future. Konrad

5/5

Trustpilot

Ellie Fieldwick is a star!

I cannot rate Ellie Fieldwick highly enough - her attention to detail, professionalism, enthusiasm & passion shone throughout the sales process. She genuinely cares & we would not hesitate to recommend her or work with her again in the future. Thanks Ellie & Knight Frank!

Susanna · 13 August 2024

Agent replied · 28 October 2024

Thank you for trusting us with the sale of your beautiful home. It’s been a pleasure to work with you, and we really appreciate your kind comments.All the best, Ellie & the Knight Frank Oxford team

5/5

Trustpilot

Awesome and Wonderful Experience

Awesome and Wonderful ExperiencePost moving into the property as well. The experience has been truly amazing. My property manager Anik Ruparelia has been extremely helpful. Has been very patient with my questions and always has provided me the required details. Thank you so much for all your help:) Regards,Sri Bharat

SRI · 13 May 2024

Agent replied · 28 October 2024

Thank you for the kind review Sri Bharat! We will continue to assist you as best as we can.Best wishes,Anik

5/5

Trustpilot

I had the pleasure of using Knight…

I had the pleasure of using Knight Frank especially Sarah Rynne and Sam from the Wapping office twice, who were super professional, responsive, and supportive. Their communication was always clear and made the entire leasing sign up and setup seamless. Highly recommend. Thank you, Sarah and Sam, much appreciate all the support.

Amir · 3 April 2024

Agent replied · 28 October 2024

Hi Amir,Thank you so much for your kind review. We both really enjoyed working with you again and we wish you all the best in your new home!Sarah & Sam

4/5

Google

KF helped us with Selling our Apartment in Canary Wharf after a failed attempt with another Agent, the Team at KF are very professional and proactive. It's a pleasure dealing with the Team at KF and especially Danielle !

Derek · 11 November 2024

Agent replied · 9 December 2024

Dear Derek, Thank you so much for your kind review. It's been a pleasure working with you, and we are so pleased we were able to help with the sale of your apartment. Best wishes, Knight Frank Canary Wharf Best wishes, Knight Frank Canary Wharf

5/5

Trustpilot

KnightFrank Experience

James was a pleasure to deal with from start to finish. He was very accommodating when organising viewings, went out of his way to answer any question we had at every stage of the process and provided useful advice alongside this. A very professional and personable experience!

Leah · 2 July 2024

Agent replied · 28 October 2024

Thank you so much for the kind review, Leah.It was a very smooth process, so thank you for your cooperation.Please do let me know if I can help with anything else in the future.Best wishes,James

4/5

Trustpilot

The office quickly responds to & fixes…

The office quickly responds to & fixes issues with communication between ourselves & Knight Frank. Much appreciated. Daniel Lloyd is our new Property Manager & we’re very happy with how any problems at our property are now being sorted out immediately. Daniel has been very helpful & again very much appreciated.

Jayne · 16 April 2024

Agent replied · 28 October 2024

Hi Jayne thank you for your review its very much appreciated. It’s a pleasure working with you providing the support and assistance for you and the tenant.Kindest regardsDaniel

5/5

Trustpilot

Excellent rental experience

My experience with Knight Frank was excellent. The rental process was smooth and efficient. Mark Batty was responsive and helpful whenever I had questions, ensuring a seamless experience. Additionally, Shannon Adjei facilitated the deposit return quickly and without any issues. Overall, I highly recommend Knight Frank for their professionalism and excellent service.

Alex · 27 March 2024

Agent replied · 28 October 2024

Thank you Alex, for your really kind words. I am so glad we were able to help swiftly. We hope to be able to help you soon. Shannon and Mark

5/5

Trustpilot

Move in arrangements

Move in process was smooth, Kyrsten - my dedicated manager was very kind and helpful throughout the process.

Mahesh · 4 September 2026

Agent replied · 24 September 2026

Hello Mahesh, Thank you for your kind words, we hope you enjoy your new home. If you need anything further let me know. Kind regards, Kyrsten

5/5

Trustpilot

Brigette from renewals is excellent

I have dealt exclusively with Brigette from renewals and Brigette has been very professional. Brigette has kept me informed , ensured I have a good renewal contract and she has handled issues quickly and clearly. I am more than happy with the service provided

Michael · 20 August 2024

Agent replied · 28 October 2024

Dear MichaelThank you for your kind words and it was a pleasure assisting with the renewal. I am pleased we agreed it swiftly. Kind regardsBrigette

5/5

Trustpilot

Excellent experience overall

Excellent experience overall - fantastic availability, communication, support and attention to detail throughout the whole process!

Adrian · 17 September 2026

Agent replied · 24 September 2026

Thank you so much for your incredibly kind words. It was an absolute pleasure helping you with the sale, and thank you for your patience and perseverance. I’m delighted that I could make the process feel a little less stressful along the way. William and the Knight Frank Oxford team

5/5

Trustpilot

Excellent Agent, Perfect Staff

I've rented my property for 3 years under Knight Frank. Their staff are really nice and kind, especially Jocelyn Zhang. She helped me a lot with all sorts of issues I met when I moved into this apartment. Perfect agent!

William · 18 October 2024

Agent replied · 28 October 2024

Hi William, Thank you so much for your kind words! I appreciate your feedback and will continue to provide the same level of service as always!Jocelyn

5/5

Trustpilot

James Szalay went above and beyond to…

James Szalay went above and beyond to help us find a property and have the offer accepted. He worked out of hours to help us achieve a positive outcome and I was very impressed with the way he conducted the negotiation. Thank you James!

Fernanda · 14 August 2024

Agent replied · 28 October 2024

Thank you for the review, Fernanda.It has been a pleasure assisting you with your search, so far, and I am sure that you will love your new home.Very best,James

5/5

Trustpilot

Outstanding service

Henry is our property manager; he is incredibly proactive, thorough and efficient. It is reassuring knowing that he will do everything possible to provide us with the highest level of service possible. We love living where we live, and have both been so impressed at the quality of our experience.

Dan · 24 April 2024

Agent replied · 28 October 2024

Thank you, Dan, for your kind words. I will continue to focus on offering high-quality service and making sure you are satisfied as my client and tenant. Thank you once again. Henry

5/5

Trustpilot

Absolute Pleasure

Beth is extremely professionally and aligned to our needs as a family. She has high EQ and is a pleasure to deal with. The house search for us has been made easy and enjoyable because of Beth's patience, understanding and proactiveness. She is always available and has been amazing in her support and guidance.

Ravesh · 26 January 2024

Agent replied · 28 October 2024

Hi Ravesh, thank you for your kind words. It has been a pleasure working with you, and I’m sure we will continue to work together in the future. Best, Beth

5/5

Trustpilot

Excellent attentive service from the…

Excellent attentive service from the start to the completion. Would recommend highly.

Mr · 7 October 2026

Agent replied · 10 October 2026

Dear Alan, I'm very grateful for such kind words, and thank you for being such a loyal repeat client. Enjoy the new chapter and keep in touch. Best wishes Ross and the Knight Frank Tunbridge Wells team

5/5

Trustpilot

Very happy with the service provided by…

Very happy with the service provided by the.team. Brigette from Renewals helped to negotiate the increase of rental payment with no hassle and no time spent from my side. Ery convenient service

Alex · 22 May 2026

Agent replied · 28 May 2026

Dear Alex Thank you for your feedback. I am pleased we achieved a good, fast result with the rent review this year. Kind regards Brigette

5/5

Trustpilot

Excellent Customer Service

I write to share a good experience I had with Mr Philip Dunn at Knight Frank. Philip has been very helpful in following up promptly and professionally on issues that to me is entirely beyond my control. Being a landlord from afar, Philip gives me peace of mind and i do want to give a high commendation to his service.

Lee · 21 August 2023

Agent replied · 28 October 2024

Dear Melanie, thank you for your kind words. It really does mean a lot. It is a pleasure to work with you and to look after your property. Kind regards,Phillip

5/5

Trustpilot

Smooth renting experience

Generally haven't had any major issues as a tenant. Paperwork was prompt and property was as advertised and shown. Brigette from Renewals helped with setting up the renewal smoothly and without surprises, so no worries for the forseeable future.

Stefan · 16 October 2024

Agent replied · 28 October 2024

Dear StefanThank you for your kind words. I am pleased we concluded the renewal swiftly and smoothly.Kind regardsBrigette

5/5

Trustpilot

Alex Hancock provided an excellent…

Alex Hancock provided an excellent service. His calm approach, coupled with a deep knowledge of the local market, resulted in a smooth and well organised sales process. Thank you Knight Frank

James · 25 May 2026

Agent replied · 28 May 2026

Thank you for the kind message and feedback it was a pleasure working with you on the sale. I wish you all the very best moving forward, and hope our paths cross again in the future. Best regards Alex

5/5

Trustpilot

Good experience dealing with KF

Ines was much more attentive than any other agent I met with when looking for a new flat. She had a good intuition for the type of place I wanted, was very proactive in following-up with ideas and was very helpful and pleasant to deal with throughout the process.

Harry · 19 April 2024

Agent replied · 28 October 2024

Thank you Harry, for your kind words. Hope you are settling in well and very pleased you enjoyed your experience with Knight Frank See you soon!Ines

5/5

Google

Knight Frank have been truly outstanding in helping us find a flat in such short notice, and special mention to Harvey Thrower! He worked tirelessly and efficiently to help us find and secure the perfect flat that is well within our budget. His expertise and dedication made the entire process smooth sailing. We highly recommend his services!

Chelimo · 26 October 2023

Agent replied · 25 October 2024

Thank you for your kind review. We are delighted you had a great experience with us. Wishing you all the best with your tenancy. Kind regards, Harvey

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Questions about Knight Frank Canary Wharf Sales

Has Knight Frank Canary Wharf Sales won any awards?

Yes. Knight Frank Canary Wharf Sales won Trusted Agent in The Trusted Agent 2026 awards.

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Tell us what you need and we'll put you in touch. Knight Frank Canary Wharf Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.

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