Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotLong Time Satisfied Client.
KF Hampstead has looked after the letting of our property and the management thereafter for the past 26 year. The property went out on let last week in a deal negotiated by Mumzad Soobhany and his team. Whilst the property was vacant it was under the caring management of Michelle Henry, Senior Property Manager at KF.
GC · 6 March 2024
Agent replied · 28 October 2024
Thank you for the very kind words Mr Dobby.As always it was an absolute pleasure to have found you the new tenants.Mumzad and Michelle
★★★★★ 5/5
TrustpilotA good renewal
I have been with KF for a number of years now and recently, Debbie Pinkham of the Hampstead office has been very helpful in arranging a renewal with my tenants. She was responsive and speedy. Thank you very much, Debbie and the team!
Mark · 21 October 2024
Agent replied · 28 October 2024
Thank you so much for the review Mark, it was a pleasure to help you with the renewal. Debbie
★★★★★ 5/5
TrustpilotRachel Hancock there when action was needed
We were not actually the client of Knight Frank, but wanted to comment on the staff who were always available and extremely helpful in assisting us. Especially Rachel Hancock of the Clifton Branch in Bristol. Her persistence, knowledge and advice were major contributions in allowing a complicated chain of transactions to be completed. Thank you.
Susan · 20 March 2024
Agent replied · 28 October 2024
Thank you so much for taking the time to leave a review. I am pleased we were able to help you and the chain get the right result.
★★★★★ 5/5
TrustpilotKatie has been amazing!!
Katie has been amazing! So easy to contact and arrange a viewing, supported us with our offer and helped us secure our dream place! She’s super easy to reach and explained the process to us thoroughly. Couldn’t have asked for a better agent!
Megan · 17 October 2024
Agent replied · 28 October 2024
Dear Megan,Thank you so much for such lovely feedback, it has been such a pleasure working with you and the girls on this tenancy!All the best,Katie
★★★★★ 5/5
TrustpilotAmazing experience with Ines Santos
Amazing experience with Ines Santos! She was instrumental in helping me find an apartment in Notting Hill when I was living in NYC. Ines was super responsive and transparent, I'm so happy in my new home and am so grateful for her help!
Alicia · 16 October 2024
Agent replied · 28 October 2024
Hi Alicia,So happy to hear you are loving your home, it was so nice to meet you and your family!See you around Notting Hill,Best, Ines
★★★★★ 5/5
TrustpilotLeasing experience was very…
Leasing experience was very professional and well communicated. Ellie our property manager has been fantastic and a big improvement since she joined; very responsive to any requests. Would highly recommend Knight Frank.
Jeff · 16 June 2026
Agent replied · 24 June 2026
Thank you for your kind words Jeffrey! It has been a pleasure being your property manager since taking over and am happy to hear you have had such a positive experience! - Ellie
★★★★★ 5/5
TrustpilotGreat Experience
Omar was very helpful and understanding of all the points that needed to be considered for our search. We had an amazing experience with a very friendly and patient agent. I will work again with Knight Frank in the future if I need a new property and I would absolutely recommend KF and Omar to anyone!
Ren · 20 February 2024
Agent replied · 28 October 2024
Thank you for the review Ren, it was a pleasure to assist. Congratulations on your new property.Best wishes, Omar.
★★★★★ 5/5
TrustpilotI wanted to thank Ehteshaam very much…
I wanted to thank Ehteshaam very much for all his help with my tricky tenancy. He was super helpful and always got back to me quickly whenever I asked for something. Ehteshaam is really professional and efficient, and I appreciate everything he did for me!
S.B · 9 September 2024
Agent replied · 28 October 2024
Thank you very much for your glowing review Sarra! It was a pleasure assisting you with your queries. As mentioned before, please do not hesitate to reach out for any of your accounting needs or other Knight Frank services.Kind regards,Ehteshaam
★★★★★ 5/5
TrustpilotWe had excellent experience with our agent Patricia Tumba
I would recommend Patricia Tumba as the best person to help you find your future home. We just did and I was impressed with her professionalism. Patricia made us feel that she cared about us and she managed to negotiate all our terms. She was helpful and supportive during the whole process, including non-working hours
Vesela · 11 March 2024
Agent replied · 28 October 2024
Thank you, Vesela. It was my pleasure to help you! Glad I was able to get your offer over the line so you can get the property you wanted.Patricia
★★★★★ 5/5
TrustpilotI am so inspired by Knight Frank when I…
I am so inspired by Knight Frank when I consider the relocation. All the house lists and informations have been recommended in so personalized manner and well matched with my needs. Especially, Agent Beth Tighe was Amazingly supportive, kind and thoughtful with timely recommendation.
Jason · 24 September 2024
Agent replied · 28 October 2024
Hi Jason, thank you for your kind review. It has been wonderful working with you and I’m sure we will continue to cross paths in the future! Best, Beth
★★★★★ 5/5
TrustpilotGreat experience
With a couple of weeks left for my house search, I reached out to Vinnie from Tower Bridge regarding a property I was interested in. From there, things were exceptionally smooth. He helped me arrange back to back viewings to the property, got done with the paperwork swiftly, and now I'm going to be moving in. Thanks Vinnie, for the great service, professionalism and speed!
Keshav · 13 July 2023
Agent replied · 28 October 2024
Dear Keshav,Thank you for your kind words.All the best in your new home.Kind regards,Vinnie
★★★★★ 5/5
GoogleJason was so lovely and helpful throughout the whole process! Can’t recommend enough
Holly · 11 October 2025
Agent replied · 11 October 2026
Hi Holly,
Thank you for your feedback. … More
★★★★★ 5/5
TrustpilotPurchase through Knight Frank Stratford
We recently purchased a property through Knight Frank in Stratford, the process was straightforward and we received excellent service from all the team. Giselle was our main point of contact as the sale progressor and she was very attentive, keeping us up to date & being readily available to speak to.
Richard · 20 May 2024
Agent replied · 28 October 2024
Thank you for your kind words Richard. We are delighted to have helped you with your purchase and hope you’ll be very happy in your new home. It was a pleasure to work with you.
★★★★★ 5/5
TrustpilotThank you Shannon
I am indebted to Shannon (a business support co-ordinator) for helping me navigate a particularly tricky end of tenancy deposit situation which, thanks to her calm kind professionalism, resulted in a satisfactory outcome. It was a pleasure dealing with her - many thanks Shannon!
V · 17 September 2024
Agent replied · 28 October 2024
Thank you so much for your kind words, Venetia. It was truly a pleasure to assist you, and I'm delighted that we were able to reach a positive outcome. If there's anything else you need in the future, please don't hesitate to get in touch!Thank you!Shannon
★★★★★ 5/5
GoogleFrom start to finish Knight Frank Wapping were brilliant. I can’t recommend them highly enough. The agent in charge of finding a buyer worked tirelessly to get people through the door, and when my first buyer unexpectedly pulled out due to the uncertainty of COVID, he advised the best way forward and set about getting potential new purchasers. Once a sale was agreed, the Sales Progresser and team drove things forward, constantly chasing both solicitors and keeping my buyer and I fully informed throughout. They are all thoroughly professional, kind and empathetic people, and genuinely worth the fee.PositiveResponsiveness, Quality, Professionalism
Jane · 26 October 2021
Agent replied · 25 October 2024
Thank you for the review Jane, always happy to give the best advice and service we can.
★★★★★ 5/5
TrustpilotJames and Oriel were incredibly helpful…
James and Oriel were incredibly helpful and, unlike most other agents we have dealt with, did not push us to make ever higher offers to secure the property. They were a delight to deal with and we will certainly be using them in future when it comes to letting our own property.
Chris · 17 April 2024
Agent replied · 28 October 2024
Thank you for the kind review, Chris.Please do let us know if we can help with anything else at all.Best wishes,James & Oriel
★★★★★ 5/5
TrustpilotProperty Management KF
I have just been assigned a new property manager , Henry Nwokejiobi, from Knight Frank, to look after my property which is currently tenanted. Henry is very responsive from the start to all my requests on servicing the apart.ent and so far, am pleased with his service. Pls keep up the good work Henry.
Fenny · 8 March 2024
Agent replied · 28 October 2024
Thank you very much Fenny, for your review. I am highly appreciative of the review I received from Fenny. I will keep working to deliver satisfactory and proficient care to my clients. Henry
★★★★★ 4/5
TrustpilotMy agent Chloe Andrew’s made what could…
My agent Chloe Andrew’s made what could have been a negative and tedious experience into a very positive one as she was a great buffer between me and what I would have considered over compliance !
Oisin · 7 May 2026
Agent replied · 28 May 2026
Thank you Oisin for your kind words. I am so thrilled we managed to get everything sorted.
Thank you again.
Chloe
★★★★★ 5/5
TrustpilotCovent Garden Review
We have been in this apartment since November 2021. Lee Murad has been our managing agent for all this time. He has been first class in every measure. He has been polite and courteous, he has kept us informed of all issues impacting the tenancy and he has been respectful of our privacy.
John · 26 March 2024
Agent replied · 28 October 2024
Thank you John for your review. It is a pleasure working with you, and I look forward to the years to come. Lee
★★★★★ 5/5
TrustpilotGreat service
Katie S has been superb throughout our rental property search. Friendly, prompt and extremely clear when communicating what could otherwise be quite complicated! Thanks Katie and thanks Knight Frank for being so efficient and making this a smooth process so far.
Jodie · 22 October 2024
Agent replied · 28 October 2024
Dear Jodie,Thank you so much for such lovely feedback, it has been such a pleasure working with you and Jemma!Best wishes,Katie
★★★★★ 5/5
TrustpilotJamie-Leigh and the Knightfrank team
I have been dealing with Jamie-Leigh and her team from knightfrank for a number of years now and I can truly say she has been brilliant throughout the process of renting our property I would highly recommend dealing with Jamie-Leigh and the Knightfrank team.
Eamonn · 4 September 2024
Agent replied · 28 October 2024
Dear Eamonn,Thanks for your kind review and for remaining such a loyal client.It has been a pleasure to help you with the last four tenancies and we look forward to helping you again in the future.All the best,Jamie-Leigh
★★★★★ 5/5
GoogleChristopher Paxton who manages the rental team, along with his colleagues are extraordinary. Outstanding professionalism, communication, polite and helpful. They deliver results and fast. People are treated as individuals. Excellent customer service. If you're looking to rent out property to good calibre applicants, look no further. The rental team here are very good.
H · 16 December 2025
Agent replied · 23 December 2025
Thank you very much for your kind words and review. We have passed this on to the team.
Please let Christopher and his team know if you require any further assistance on any property-related matters.
Kind Regards,
Knight Frank
★★★★★ 5/5
GoogleAppreciate the support from Konrad Kruk through out the process of renting @ Pierhead Lock. He had patiently walked us though the property and kindly helped clarify/sort more information when required.The collaboration has been amazing which helped us decide & sign up in a quick turnaround. Many thanks to Konrad/Team, Highly recommend Knight Frank!
Adithya · 28 February 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave us a review. It was a pleasure working with you and we are so glad that you had a great experience with us. Please do let us know if we can help with anything else in the future.
Konrad
★★★★★ 5/5
TrustpilotEllie Fieldwick is a star!
I cannot rate Ellie Fieldwick highly enough - her attention to detail, professionalism, enthusiasm & passion shone throughout the sales process. She genuinely cares & we would not hesitate to recommend her or work with her again in the future. Thanks Ellie & Knight Frank!
Susanna · 13 August 2024
Agent replied · 28 October 2024
Thank you for trusting us with the sale of your beautiful home. It’s been a pleasure to work with you, and we really appreciate your kind comments.All the best, Ellie & the Knight Frank Oxford team
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