JOHNS&CO Canary Wharf reviews in Tower Hamlets

★★★★★ 5/5

Trustpilot

Fantastic experience with Guerschom

I had a fantastic experience with Johns&Co while searching for a flat to rent. Guerschom and Candice were truly amazing throughout the process! They took the time to listen carefully to my needs and preferences, ensuring they found the perfect match for me. Their communication was consistent and clear, keeping me informed every step of the way. I appreciated their dedication and professionalism, which made the entire process smooth and stress-free. Highly recommend their services!

Monia · 13 December 2024

★★★★★ 5/5

Trustpilot

Careful leadership and navigation of a…

Careful leadership and navigation of a very tricky sale. Elliott was a superb mediator between a difficult housing association and the parties involved. He succeeded where the housing association had failed, liasing expertly through to a completion that we thought would never have been achieved!

YVETTE · 13 November 2024

★★★★★ 5/5

Trustpilot

Great service and super professional!

I had a fantastic experience working with Guerschom and Candice at JOHNS&CO. Guerschom is an exceptional real estate agent who helped me find an amazing property in London that perfectly matched my needs. His expertise and dedication made the process smooth and enjoyable. Candice was equally incredible, providing seamless support with all the paperwork and ensuring everything was handled efficiently. The team’s professionalism and commitment to their clients truly stand out. Highly recommend their services!

Pietro · 11 December 2024

★★★★★ 5/5

Trustpilot

Good moving in process

I only just moved in, but Priscilla Ogefere has been really helpful in setting me up on fixflo and even reporting issues herself before I moved in. Also, I kept receiving mail and packages for the previous tenant and this matter was solved swiftly and professionally by Priscilla.

Lisa · 25 September 2024

★★★★★ 5/5

Trustpilot

2 years of peace and helpfulness!

It has been two years now since I’ve been renting with Johns and Co, service has been impeccable and been really easy to be in touch with property manager! Miss Brooke Nickless has been doing an amazing job! Keep up the good work and I’m looking forward to finding another property with you guys!

Theeran · 14 June 2024

★★★★★ 5/5

Trustpilot

Excellent Service from Victoria

Victoria has been incredibly helpful in assisting us with our recent house rental. She patiently answered all our questions and guided us through every step of the process. Her support and professionalism made the entire experience smooth and stress-free. We are very grateful for her help and highly recommend her services.

凌畅 · 5 August 2024

★★★★★ 5/5

Trustpilot

Thank you, Ebru Chow!

Ebru Chow has been super useful in helping me to resolve an issue with my flat. She’s tenacious, reliable and very empathetic. I really appreciate all her help and wish every agent was like her!Very happy to have her as our property manager, she’s great!

Pavel · 4 November 2024

★★★★★ 5/5

Trustpilot

Johns&Co made the process incredibly…

Johns&Co made the process incredibly easy, was brilliant to work with, and supported us through and through our move. Especially Amber has been a star, she has been extremely helpful, and communicative and always delivered on her promises. I would definitely recommend them for anyone looking to find a place to rent.

Himo · 12 July 2024

★★★★★ 5/5

Trustpilot

Great service

Great service! Ive been renting with Johns and Co for over 3 years and it’s been an amazing experience so far. My property manager Priscilla Ogefere has been a huge asset and always available anytime I needed support or had a query. Great company, great team and I can’t thank Johns and Co and Priscilla enough.

Franz · 11 April 2024

★★★★★ 5/5

Trustpilot

Amber and Daniela have been great

Amber and Daniela have been great! Very seamless process and much appreciated their effort through the entire process

Waell · 1 October 2026

★★★★★ 5/5

Trustpilot

Anthony is really professional and…

Anthony is really professional and exceptional today in arranging my apartment viewings, which all suited my budget and needs. Besides, he was also very knowledgeable on property market intelligence and gave good advice to assist progress my potential purchase. Thanks and he is really amazing and trustable.

Moein · 5 September 2024

★★★★★ 5/5

Trustpilot

Highly professional with excellent customer service

I received an extremely supportive and professional service from the entire team at Johns and Co. Wapping branch but especially Dylan and Candice. From the very beginning Dylan was extremely professional, punctual to our initial viewing, very polite, considerate and building a strong rapport. The team consistently tried their utmost throughout the whole letting process to ensure both the landlord and I as the tenant, achieved the best outcome for both parties.

Stephen · 20 December 2024

★★★★★ 5/5

Trustpilot

I have recently switched to JOHNS&CO!

I have recently switched to JOHNS&CO for lettings and management of my property in the UK. I learned about this company through Ms. Edith Kwok, Managing Partner of JOHNS&CO. Edith was a very helpful and experienced person in the field. She offered me great assistance and advice in purchasing the new flat and subsequent setup process for rental. Soon after I handed over my property to JOHNS&CO, the letting team worked very hard to find appropriate tenants for me. Ms. Saffron Scanlon is a effective Lettings Negotiator. She knew the market trends and understood my expectations well. In a few weeks, she successfully found appropriate tenants we wanted. Meanwhile, Ms. Candice Chan, Lettings Administrators, started the paper work, credential checking, and all necessary background work quickly. She took the time to explain the letting procedure and paper work needed. I am happy that my property is managed by reliable and professional staff in JOHNS&CO.

Kenny · 16 August 2024

★★★★★ 5/5

Trustpilot

Great Service!

I recently had the pleasure of working with Johns & Co, and I have to say, they made the entire renting process smooth and stress-free. From the get-go, their team was friendly, professional, and genuinely helpful.The agents I worked with, Vanessa and Marwa, really went above and beyond to make sure I found the perfect place. They were always available to answer my questions, and they made sure I understood everything about the lease and the property.What really stood out to me was how transparent and honest they were. There were no hidden fees or surprises, just straightforward communication, which I really appreciated. The property itself was exactly as advertised, and moving in was a breeze.Overall, I’d definitely recommend Johns & Co to anyone looking for a hassle-free renting experience. They made finding a new home a lot less daunting, and I couldn’t be happier with the service I received.

Ronnie · 15 August 2024

★★★★★ 5/5

Trustpilot

Isabel and Marwa are a great asset to…

Isabel and Marwa are a great asset to this company their passion and care not only for the landlord but incoming Tenant is so professional .I have worked with Isabel and Marwa for a while now and as a multi property landlord I would call them the A team .I look forward to continue this great working relationship for many years to come. Thanks to you both for an excellent job business is all about people and having had bad experiences in the past its good to see some care and passion

Tino · 10 August 2024

★★★★★ 1/5

Google

Johns & Co (Canning Town) have been unprofessional from start to finish. They were extremely responsive when it came to collecting payment, but once the money was received, basic tenancy support disappeared. I repeatedly asked for simple essentials like who the gas/electricity supplier is and who the assigned property manager is, and I was ignored multiple times. What made it worse is the way they pushed ahead with taking funds and progressing the tenancy before properly confirming right-to-rent, which felt sketchy and irresponsible. Tenants shouldn’t be pressured into paying before basic checks and key information are handled properly. Overall, poor communication, poor service, and not a company I would recommend.

Neshat · 17 February 2026

★★★★★ 5/5

Trustpilot

Renting experience with Claudiu's help

Here I want to say thank you to Claudiu. Claudiu is a highly professional and friendly real estate agent. Not only is he very knowledgeable about market trends, but he is also able to accurately understand my needs and recommend several suitable properties. The entire rental process was very smooth, and he always responded promptly to my questions, providing detailed answers and offering many useful suggestions. What I appreciated most was his honesty and transparency, never trying to exaggerate the advantages of a property or hide any issues. I am very grateful for Claudiu's assistance and highly recommend his services to anyone in need of a rental property.

Yifei · 5 August 2024

★★★★★ 5/5

Trustpilot

Vanessa was amazing

Vanessa was amazing, odete too! Such a stressful move was made easier with good communication, advice about the area and just being at the end of the phone. I love my new place and can’t thank you both enough for all your support!!!!

M.S · 24 October 2024

★★★★★ 5/5

Trustpilot

Appreciate Katie's help

As a buy-to-let landlord who lives in Asia I am in generally very happy with Johns@Co's service, and want to pariticularly thank Katie O'Donovan's instant and warm hearted help with my forms submition. The answers were in time, and professional. Really appreciate it.

King · 24 October 2024

★★★★★ 5/5

Trustpilot

Had an issue with the apartment and…

Had an issue with the apartment and Paris was great at organising someone to come out ASAP. Highly recommend! Thank you!!!

Gabe · 13 May 2026

★★★★★ 5/5

Trustpilot

Thank you so much Elliott !!!

Elliott has been an excellent estate agent for buying our house. Inspite of few fallouts on the offer he was determined and ensured we found the place as per our requirement. He was fully engaged and provided updates until completion. His knowledge and expertise made the process smooth and easy to understand for us. It was very comforting to know exactly what we were signing for and the details. Elliott s expertise and attention to detail were evident throughout the process. We appreciate all your hard work and guidance in achieving a successful purchase. A true asset for John & Co.

Nita · 30 July 2024

★★★★★ 5/5

Trustpilot

Quite pleased

Gytis was very prompt in answering my many questions over the weeks of finalizing my lease agreement. He helped me navigate the process and kept me informed. Candice emailed and explained the necessary documents, as I was negotiating the lease process from afar.

E · 19 October 2024

★★★★★ 5/5

Trustpilot

Non-water problem was solved

My agent Priscilla Ogefere is very nice. My house just ran out of water today’s morning and she connected me quickly and helped me to solve the problem. She is so nice and kind! The property management team was so quick to check the water supply and meter. So good!

Chen · 10 June 2024

★★★★★ 5/5

Google

John’s & co were excellent in finding tenants for me within a short while. Arnaldo was exceptional, communicated with me throughout the whole process. He ensured that I understood everything and explained areas that I had a query on or wasn’t sure about. He was very calm, polite and nothing was too much for him to get me through some anxiety moments. The team paid attention to detail and were helpful in getting other things ready such as organising furniture and window dressings. They went above & beyond!! Thank you all, especially Arnaldo.

Jennifer · 13 November 2021