5/5
TrustpilotAmazing support and response
Amazing support and response by
Trusted Agent profile · Tower Hamlets
JOHNS&CO Canary Wharf reviews in Tower Hamlets
★★★★★
1,485 reviews across 2 platforms
70 Marsh Wall, London, E14 9SL, Tower Hamlets, E14 9SL
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Tower Hamlets, at 70 Marsh Wall, is rated 4.8 out of 5 across 1,485 reviews on two platforms, including 172 Google reviews rated 4.2.
Reviews
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAmazing agents
Amazing agents! Guerschom’s helped us throughout the process of find a new property and has gone above and beyond for us. We really appreciate his great work and hope he gets a promotion soon! I would definitely recommend.
5/5
Trustpilot5 stars
5 stars due to the service received from Priscilla Ogefere - there's never a question or problem Priscilla isn't happy to help with!
Agent replied · 26 October 2024
Hi Jack,Thanks so much for taking the time to leave us a 5-star rating, it’s much appreciated!
5/5
TrustpilotFast and effective.
Fast and effective.Amber and Marwa have been efficient with communication, planning and logistics for our move.
Agent replied · 26 October 2024
Hi Conrad,Thank you for leaving this five star rating. We are pleased to hear Amber and Marwa were able to successfully facilitate your move, and will be sure to pass your appreciation along to them.
5/5
TrustpilotConsistent Professionalism
Priscilla Ogefere continues to assist me professionally and promptly to ensure that my tenants follow through their commitments consistent with the signed tenancy agreement. Well done Priscilla 👍👏👏👏
Agent replied · 26 October 2024
Thank you so much for leaving such a great review!We will be sure to pass your kind words onto priscilla.
1/5
TrustpilotTerrible
Terrible communication, co-ordination, happy to collect fees and monies first. Unfortunately, all real estate agents are the same!
Agent replied · 26 October 2024
Hi Larry,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotHe have done an excellent job
He have done an excellent job, very fast and reliable also very understanding
Agent replied · 26 October 2024
Hi Mikhail,Thank you for your feedback. We’re delighted to hear that you found our team to be fast, reliable, and understanding in addressing your needs. Providing excellent service is our priority, and we’re glad to know you had a positive experience. If you require any further assistance, we’re always here to help!
5/5
TrustpilotVictoria and Claudiu helped me with…
Victoria and Claudiu helped me with their professionalism
Agent replied · 25 December 2024
Hi Albert,Thank you for your kind review! We will be sure to pass your appreciation along to Victoria and Claudiu.
5/5
GoogleIf anyone is looking to rent a place in London, contact this agency and ask for Arnaldo Bolivar. Hands down, the best agent around. Honest, open and very responsive. Tell him your budget / preferences and he will work wonders! Cannot rate him highly enough! Cheers Arnaldo & Johns&Co for the support!
Agent replied · 12 November 2024
I'm glad you had a positive experience with us, thanks so much for your review! All the best, Johns&Co Team
5/5
TrustpilotWell done in getting a tenant for my…
Well done in getting a tenant for my apartment. A big shout out in particular to Bethel Gamma who did a stellar job in ensuring the tenant, the apartment and me as landlord were properly matched. Thanks again
5/5
TrustpilotJOHNS&CO great agency.
JOHNS&CO is the best lettings agency we’ve dealt with in London so far. They are efficient and kind. We had a great experience with Bethel Gamma.
Agent replied · 26 October 2024
Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make Bethels Day. Wishing you all the best for the rest of 2023!
5/5
TrustpilotVictoria and Leigh,they are doing…
Victoria and Leigh,they are doing efficient job for me.
Agent replied · 23 November 2024
Hi Shy,Victoria and Leigh are glad they could assist! Thank you for your positive words and for choosing Johns&Co.
5/5
TrustpilotShareen and Victoria provide great…
Shareen and Victoria provide great service. The whole process went smoothly.
Agent replied · 26 October 2024
Hi Jerry,Thank you for your lovely feedback! We’re delighted to hear that Shareen and Victoria made the process smooth for you. We’re always here to provide top-notch service.
5/5
TrustpilotI had a fantastic experience with my…
I had a fantastic experience with my property manager, Sardar Berzo. He was incredibly polite and helpful with all my requests. Every issue I brought up was addressed promptly and with a friendly attitude. It's clear that Sardar genuinely cares about his tenants and their satisfaction. Highly recommend!
5/5
GoogleVery positive experience professional and responsive team particularly Annie and Ben were great providing a smooth transition. Highly recommend Johns & Co.PositiveResponsiveness, Professionalism
1/5
GoogleHorrible service, in 2024 February lied to buyer and makes us lost 23400 pounds rents since February till November 2024, Provide fake buyer information. Not able to sell out the property in the end, no trust involved
5/5
TrustpilotSmooth experience
I had some issues with the previous tenant's outstanding electricity bill, which Bryony resolved within no time.
Agent replied · 26 October 2024
Hi Tanya,Thank you for leaving this review. We are pleased to hear that Bryony was able to help you resolve issues in an efficient manner. We will be sure to pass this positive feedback along to her.
5/5
TrustpilotRecently moved in ...
Recently moved in to a property managed by Johns&co.The process was not perfectly smooth due to some issues with landlord, but we would love to thank (mostly) Destini-Rikki and others for being very thoughtful and the instant responds to our email which significantly helped our move.
5/5
TrustpilotRachel Massey ---
Rachel Massey ---for the letting stuffs ,Rachel helps me a lot ,She is a detailed person ,doing very well ~this is Shiu
Agent replied · 23 November 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co .
5/5
TrustpilotServices provided by John’s & Co
Services provided by John’s & Co. is very good and well managed. You don’t have to worry anything is missing as the team is able to provide full coverage and tell you what to do next. Really appreciate the services to help me for my rental property.
5/5
TrustpilotMichael Fadiora letting agent
Michael Fadiora letting negotiator was extremely efficient, professional and helpful in getting the deal across the line
Agent replied · 26 October 2024
Thank you for your feedback. Its fantastic hear Michael's efficiency and professionalism were instrumental in helping secure your let. We'll be sure to pass your appreciation along to him.
5/5
TrustpilotNew apartment
Great team! Thanks for all you help!!
Agent replied · 25 December 2024
Hi Estelle,Thank you for your wonderful feedback! We’re delighted you had such a great experience with our team.
1/5
GoogleIf you’re thinking of renting through Johns & Co, I’d seriously reconsider. We’ve had two separate experiences with them, and both were a mess. The first …
1/5
GoogleArnaldo was the most unprofessional and unhelpful agent I have ever come across. He didn't bother replying my messages and then had a go at me for speaking directly to the development! Avoid if possible.NegativeProfessionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
