Trusted Agent profile · Tower Hamlets
★★★★★
1,485 reviews across 2 platforms
70 Marsh Wall, London, E14 9SL, Tower Hamlets, E14 9SL
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Tower Hamlets, at 70 Marsh Wall, is rated 4.8 out of 5 across 1,485 reviews on two platforms, including 172 Google reviews rated 4.2.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
TrustpilotSpeedy help with issues in the building…
Speedy help with issues in the building by agents and facilities manager - Bryony.
Hi Emeka,We are pleased to hear Bryony had your maintenance issues resolved in no time! We'll be sure to pass this positive feedback along to her.
5/5
TrustpilotExcellent service and very…
Excellent service and follow and very professional that Marwa and Amy provided.
Hi Anna,Thank you for leaving this review. We are pleased to hear Amy and Marwa provided you with an excellent service, and will be sure to pass your appreciation along to them.
1/5
TrustpilotAwful estate agents who's training must…
Awful estate agents who's training must consist of lying as much as they can!
Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
Trustpilotszxxzs
I got a quick reply email
Thank you for your feedback. We’re glad to hear that our prompt communication and support met your expectations. If you need anything else, we’re always here to help!
5/5
TrustpilotGreat agency
The agents are extremely friendly, helpful and efficient, the team is resourceful and nailed the tenancy in no time. Great thank you to Amy, James and Andrew!!
5/5
TrustpilotQuick and helpful
Alexandra quickly responded to any queries and was a great help.
Hi Alessandra,We're thrilled to hear Alexandra was always on hand to answer any questions, and was a great help to you. We will be sure to pass your appreciation along to her, please let us know if you need any further assistance.
5/5
TrustpilotWonderful response
Wonderful response, all problems sorted in quick time
Hi Femi,Thank you for your kind words! We're thrilled to hear that all your problems were resolved quickly and to your satisfaction. We're glad we could assist you. If you need anything else in the future, don’t hesitate to reach out.
4/5
TrustpilotExcellent except I can’t login my…
Excellent except I can’t login my account
Hi Wu,Thank you for your feedback! We're glad to hear you found our service excellent. We’re sorry to learn you’re having trouble logging into your account. Please reach out to us at customerservice@johnsand.co and we’ll be more than happy to assist in resolving the issue promptly.
5/5
TrustpilotThank you for your help
We're pleased we could be of help! Please let us know if you need any further support!
5/5
TrustpilotGreat Lettings & Management Service.
Bethel and the Johns & Co team were incredibly professional and efficient in arranging the tenancy agreement and coordinating the move-in process. They kept everything well-organised, communicated promptly, and made the entire experience seamless.
5/5
TrustpilotGreat
Great, informative and committed staff made a stressful process very smooth and easy.
Hi Joe,We are pleased we were able to lighten some of your burden. Making our clients property journey as streamlined as possible is one of our top priorities. If we can assist you in any further way, please do not hesitate to get in touch.
5/5
GoogleReally need to place on record the excellent service I received from Johns & Co. The level of professionalism and attention to detail displayed by Jack Adam and Isabel Sunde has really established a new benchmark of service delivery in London's real estate industry. Really looking forward to more positive dealings in the future!
Thank you for your kind feedback Ilhaam! We'll make sure Jack and Isabel see your kind words too.
5/5
TrustpilotThank you for your assistance
Thank you for your assistance, Bryony. We loved our time at John Cabot and more so with your quick help on every aspect where we had a query. We really appreciate your quick response.It has been a pleasure interacting with you.Warm regards,Sonia
5/5
TrustpilotFriendly and efficient service from…
Friendly and efficient service from Priscilla Ogefere
Thank you for your review. We strive to offer the best experience for our clients, and it's great to know Priscilla delivered on that. We'll be sure to pass your feedback along to her.
1/5
TrustpilotArrogant estate agents!
Currently looking for a flat in embassy gardens where most of the flats are with these guys but the people who work there are so arrogant! A flat i was really interested in, they said they would arrange a viewing and then nothing, don't even bother replying back half the time. This has happened to me more than once with these guys. That's why estate agents get a bad name due to this kind of behaviour!
5/5
TrustpilotVery helpful
Very helpful, flexible in thought and application, not 9am to 5pm person and above all and most important got things done within the time frames.You're lucky to have Bethel working for you.
5/5
TrustpilotGood Service and quick responses
I have been dealing with John&Co for more than 4 years. It has been a pleasant relationship. I always get quick responses from their staff namely Matthew Spencerand Rachel Massey from letting team.
5/5
TrustpilotA tricky matter
A tricky matter which was professionally handled to perfection given the context.
Hi Martin,Thank you for your feedback! We're pleased to hear that our team was able to handle your matter professionally and to your satisfaction. If you have any further questions or concerns, please feel free to reach out. Thank you for choosing us!
5/5
TrustpilotJohns & Co manages the apartment I rent…
Johns & Co manages the apartment I rent out through them. Param who help manage the property is always helpful and prompt at responding. Thank you and keep up with the good work.
5/5
TrustpilotGreat experience finding and letting…
Great experience finding and letting the property with Brooke Williams and Leigh Hallett!
Hi Panya,Thank you for taking the time to leave this feedback. We are pleased to hear Leigh and Brooke were able to help you successfully find a suitable property.
5/5
TrustpilotGood Job
A very good experience. Quick and helpful. A very good job
Hi Josefina,We're pleased to hear our team have impressed you with their service and provided you with a positive experience. Please reach out to us if there is anything further support we can provide you with.
5/5
TrustpilotReally pleased with the service…
Really pleased with the service provided by Bryony Bowyer at Johns&Co
Hi Faiz, Thank you for leaving this review. We'll be sure to let Bryony know you were thoroughly impressed with her service.
5/5
TrustpilotVery good service
Very good service, high efficiency,
Thank you for your positive feedback! We’re glad to hear you found our service efficient and up to your standards. If there’s anything else we can assist with, don’t hesitate to let us know!
5/5
TrustpilotHelpful, responsive service
Leigh Hallet and Victoria McDaneil were both super helpful, prompt and responsive throughout the process and have helped us find a great match. We are looking forward to moving into our property!
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