Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProperty management
Recently faced with issues with a leak in the flat, our property manager, Naomi Madourie, has been exceptional at handling the problem. Her swift response and assistance in getting a contractor to fix the issue has been incredible.
Raad · 2 September 2024
Agent replied · 26 October 2024
Hi Raad,Thank you for leaving this kind review. We are pleased to hear Naomi has dealt with your property issues with haste and care, and that they have been resolved with her aid. We will be sure to pass your gratitude along to her.
★★★★★ 5/5
TrustpilotThe help I received from Michael was…
The help I received from Michael was exceptional. He was quick to respond to my questions and help make the moving process easy.
Noble · 16 August 2024
★★★★★ 5/5
TrustpilotGreat rental experience
This is the first time that this company has helped me rent out an apartment, and their rental process is very formal，Victoria Rayan and Matthew and their colleagues are very good. I like the company.
程娜 · 14 October 2024
Agent replied · 26 October 2024
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team, and that they were able to make the process as professional and seamless as possible. We're so glad to have you as a satisfied client, and we look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotGreat Experience!! The company is really professional to…
The company is really professional to deal with and try their best to resolve any arising issues. Both Candice & Brook are doing a great job and we’re extremely satisfied with their performance.
Eman · 13 November 2024
Agent replied · 23 November 2024
Hi Eman,Thank you for your positive feedback on Candice and Brooke! We're so happy they could meet your expectations and ensure a professional and satisfying experience. We'll make sure to share your appreciation with them!
★★★★★ 5/5
TrustpilotRahan and Victoria were great help with…
Rahan and Victoria were great help with starting my tenancy. They assisted lovely and promptly.
Mishaal · 12 December 2024
★★★★★ 5/5
TrustpilotJOHNS&CO is a great partner for letting…
JOHNS&CO is a great partner for letting my property. Only 4days needed to find a reliable tenent with them.James and Victoria are very professional and friendly.I am happy to work with them.
Minsup · 27 November 2024
Agent replied · 25 December 2024
Hi Minsup,Thank you for sharing your fantastic experience with Johns&Co! We are delighted to have found a reliable tenant for your property so quickly and to hear that James and Victoria’s professionalism and friendliness stood out. Helping landlords like yourself is what we strive to do, and we’re so pleased to have met your expectations. We look forward to continuing to work with you in the future!
★★★★★ 5/5
GoogleExcellent experience from JOHNS&CO, highly recommend! Big thanks to Sebastian Callow for helping us settle down, respond quickly and very helpful. Best broker I met in London!PositiveResponsiveness, Quality, Professionalism
Echo · 13 November 2020
Agent replied · 12 November 2024
Hi Shengyi,
Thank you so much for the positive review and kind words. We hope you enjoy your new home.
All the best,
Johns&Co Team
★★★★★ 5/5
GoogleChristina, Joseph and David have worked really hard to sell our apartment in the very difficult climate created by Brexit. The sale was particularly complicated by the fact that the buyer was not British and the mortgage lender put in extra obstacles in the process. Yet, the team was persistent and stayed the course making sure we would get there in the end. Their commitment and excellent communication made a difficult transaction bearable. I would highly recommend them when buying and selling property in Canary Wharf.
M · 14 November 2019
Agent replied · 12 November 2024
Thank you for your great feedback! We will make sure to pass it on to the team.
★★★★★ 5/5
GoogleSold my flat via Johns&Co at first viewing. Very professional team, always responsive. Specially thanks to Christina, she was brilliant. I would recommend Johns&co.PositiveProfessionalism
S · 13 November 2021
Agent replied · 12 November 2024
Hi there,
Thank you for taking the time to share such great feedback and for leaving us 5 stars! we will pass your kind words on to Christina and to the rest of team.
All the best
JOHNS&CO.
★★★★★ 5/5
TrustpilotGreat and friendly service
Had an issue with the washer/dryer and reached out to Johns&Co. The agent Bryony Bowyer got back to me to get it sorted. Thank you for that. The issue was resolved quite fast and very friendly service.
Amy · 3 September 2024
Agent replied · 26 October 2024
Hi Amy,Thank you for sharing your experience! We're glad to hear that Bryony was able to assist you promptly with your issue. Providing fast and friendly service is something we strive for, and we're pleased that we could resolve the problem quickly for you. If you need any further assistance, don't hesitate to reach out. Thanks again for your feedback and for choosing Johns&Co!
★★★★★ 5/5
TrustpilotRahan and Victoria
Rahan and Victoria helped me out so much! The process was very quick and easy and they helped explain everything to me so I can better understand the whole process and what needed to be done.
Aaaa · 17 September 2024
Agent replied · 26 October 2024
Thank you for your review. We’re delighted to hear that Rahan and Victoria made the process quick and easy for you, and took the time to explain everything clearly. We’re always here to help, and we look forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotMany thanks to Olivia Wieteska who has…
Many thanks to Olivia Wieteska who has been extremely helpful in our move out process!
Abdullah · 2 December 2024
★★★★★ 5/5
TrustpilotI’m very happy with the start of…
I’m very happy with the start of working with the property manager Toyin Adeyele. Good communication and quick feedback! They are professional team ! I highly recommend renting out your property through agency Johns&Co !
Veronica · 1 October 2024
Agent replied · 26 October 2024
Hi Veronica,Thank you for your great feedback! We're delighted to hear you’ve had a positive start working with Toyin. Clear communication and quick responses are key, and we’re glad Toyin and the team have met your expectations. We appreciate your recommendation and look forward to continuing our work together!
★★★★★ 5/5
TrustpilotMy experience with Cynthia and Victoria…
My experience with Cynthia and Victoria is amazing. They both are helpful and careful. I’d like to express my sincere gratitude to both of them.
Jamie · 20 June 2024
★★★★★ 5/5
TrustpilotGreat service from Property Manager…
Great service from Property Manager Priscilla Ogefere Priscilla has been exceptionally professional and proactive in managing the process of the handover between tennants. Thank you!
M · 20 June 2024
★★★★★ 5/5
TrustpilotGreat experience!!
I want to thank my property manager Jose Pereira. He has been helpful and friendly throughout the process. His always clear regarding communication and always tries to find the fastest solution.
VD · 28 November 2024
Agent replied · 25 December 2024
Thank you for sharing your experience! We’re so pleased to hear that Jose has been helpful and clear in his communication. It’s great to know he’s been able to provide you with friendly and efficient service.
★★★★★ 5/5
TrustpilotVery helpful and supportive
We just moved to London and Johns&Co were very helpful with finding our new apartment. They also explained to us many nuances of renting in England, making our move much more informed and convenient. Both sales and lettings teams have helped us so much!
Albert · 22 April 2024
Agent replied · 23 November 2024
Hi Albert,Welcome to London! We're thrilled to hear that our team was able to assist you in finding your new apartment and provided valuable insights. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to make your transition as smooth and convenient as possible!
★★★★★ 5/5
TrustpilotDominic handheld the process from start…
Dominic handheld the process from start to finish in great detail, keeping me informed at every step. Very easy to work with and super helpful. The whole complicated process was much simpler and smoother. Thank you!
Amar · 11 September 2024
Agent replied · 26 October 2024
Hi Amar,Thank you so much for your wonderful feedback about Dominic! We know how stressful property transactions can be, so it’s great to hear that Dominic was there to guide you every step of the way and simplify what can sometimes be a complicated process. If you ever need any assistance in the future, we’d be more than happy to help!
★★★★★ 5/5
TrustpilotSardar Berzo is great!
Sardar Berzo of Johns & Co is great. He's very proactive and responsible when helping me handle a delinquent tenant. The final result was better than expected due to Sardar's persistent effort.
Julie · 13 November 2024
Agent replied · 23 November 2024
Hi Julie,Thank you for highlighting Sardar’s efforts! We’re so glad he could handle the situation effectively and deliver exceptional results. Your satisfaction is our goal!
★★★★★ 5/5
TrustpilotThanks so much Odete for the help!
Thanks so much Odete for the help!We have issues with the lock and Odete has been helpful throughout the process :)Really appreciate it!
Felix · 22 July 2024
★★★★★ 5/5
TrustpilotGood Service from Miss Nickless
Miss Brooke Nickless, being the property manager of my leased property in Roya Wharf, was self-initiated in offering ventilation system maintaining service for my flat. She is caring and thorough in the follow up of the service and is very willing to answer my questions related.
Edwin · 12 March 2024
Agent replied · 26 October 2024
Thank you for your positive feedback. Your satisfaction is important to us, and we appreciate your acknowledgment of Brooke's dedication to providing excellent service.
★★★★★ 5/5
TrustpilotI had a great experience with Johns and…
I had a great experience with Johns and Co especially with Bethel this year, she I very professional and look after clients very well.I highly recommend this company.Many thanks again for your help Bethel.Angela D’Andrea
Angela · 26 September 2024
Agent replied · 26 October 2024
Hi Angela,Thank you for your kind feedback, Angela! We’re pleased that Bethel has consistently provided you with professional and attentive service. We’ll be sure to pass along your thanks, and we appreciate your recommendation!
★★★★★ 5/5
TrustpilotBrooke and Bethel
Brooke and Bethel, were very a helpful. Always available, and Brooke willing to go that extra mile to help me with the flat. Thank you for an excellent service yet again.
Zahida · 25 November 2024
Agent replied · 25 December 2024
Hi Zahida,Thank you for your kind feedback! We’re delighted Brooke and Bethel were able to assist you so effectively. Their dedication to going the extra mile is what we strive for. We appreciate your continued trust in our services and look forward to assisting you again in the future.
★★★★★ 5/5
GoogleThanks to David Bailey & Christina O’Connor for an absolutely seamless purchase. The Johns&Co team were excellent, professional and extremely responsive, and I hope our relationship continues.PositiveResponsiveness, Professionalism
R · 13 November 2020
Agent replied · 12 November 2024
Hi Ray,
Thanks for your review, your feedback is much appreciated and will be passed onto the team.
All the best,
Johns&Co Team
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