Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotSavannah and Amy are very kind and they…
Savannah and Amy are very kind and they helped us a lot. Also Nick was good.
Bora · 29 June 2024
Agent replied · 26 October 2024
Hi Bora,We are pleased to hear our team were able to successfully assist you, and did so with a smile! If you need any help in the future, don't hesitate to reach out.
★★★★★ 5/5
TrustpilotVery pleasant experience
I was recently hunting for a flat and had the pleasure of meeting Anthony Otigbah who was not only super helpful but went out of his way to make sure I found the best places based on my wishlist. He gave me a detailed overwiew during the viewings in a very professional but also friendly manner. I would recommend 100%.
Felipe · 5 September 2024
Agent replied · 26 October 2024
Hi Felipe,Thank you for taking the time to leave this glowing review! It's fantastic to hear that Anthony went above and beyond to make your experience smooth and enjoyable. Your recommendation means the world to us, and we're grateful to have been a part of your home-hunting journey! We wish you all the best in your new home!
★★★★★ 5/5
TrustpilotParam has managed the property really…
Param has managed the property really well and deals with all issues quickly.
Matthew · 12 October 2026
★★★★★ 5/5
TrustpilotAgent Cynthia is very helpful and…
Agent Cynthia is very helpful and helped me settled very well.
Leonardo · 13 September 2024
Agent replied · 26 October 2024
Hi Leonardo,Thank you for your feedback! We’re so pleased to hear that Cynthia was able to help you settle in comfortably. Your satisfaction is our top priority!
★★★★★ 5/5
TrustpilotThanks Priscilla Ogefere for your…
Thanks Priscilla Ogefere for your excellent help in resolving my query.
Consumer · 13 September 2024
Agent replied · 26 October 2024
Thank you for the great feedback! We’re happy to hear that Priscilla was able to assist you in resolving your query quickly and efficiently. If you ever need help again, we’ll be more than happy to assist!
★★★★★ 5/5
TrustpilotThings run smoothly
Things run smoothly, communication is swift. Param Virdee and other staff are helpful and communicate well.
Ian · 21 September 2026
★★★★★ 5/5
TrustpilotJoshua Wadmore is amazing …
Joshua Wadmore is an amazing property manager and is honestly the why one I’ve had ever since moving to EG . I’ve had multiple property managers at John’s and Co over the last 6 years and I’m truly pleased with him ( no more waiting days for the simplest question/request) . If you can ask for him I’d definitely recommend you to .
Mary · 10 July 2023
★★★★★ 5/5
TrustpilotElliott does his profession a great…
Elliott does his profession a great credit, he listened carefully to our criteria, suggested a couple of properties that matched perfectly, one was even off-market. Negotiations and subsequent completion were all tied up with a high degree of efficiency. Belgravia & Knightsbridge agents had better watch-out in case John’s & Co starts to look westwards!
Zubes · 8 November 2024
Agent replied · 25 December 2024
Hi Zubes,Thank you for your review! Elliott’s expertise and attention to detail truly make a difference, and we’re thrilled he was able to meet your criteria with such precision. We’ll share your kind words with him. We hope to assist you again in the future!
★★★★★ 5/5
TrustpilotFirst class experience!
We were letting out our property for the first time and decided on visiting a few agencies before choosing Johns & Co.Our first impressions were positive and our subsequent experience with the Canary Wharf staff have been first class. Leigh and Bradley have been outstanding in looking after us and guiding us through the entire process.
CFK · 22 October 2024
Agent replied · 23 November 2024
Thank you for choosing Johns&Co! We are pleased to hear you think so highly of our services and had such a positive experience with our Canary Wharf team. We will be sure to pass your feedback along to Leigh and Bradley.
★★★★★ 5/5
TrustpilotPurchase of a property - great experience
Elliot was great from the get go,from answering all my queries prior to submitting an offer all the way till the date of competition. He kept in touch throughout the purchase journey and also helped chase when necessary. Very friendly and approachable as well. Thank you for all your help.
Sreenivasa · 29 April 2024
★★★★★ 5/5
TrustpilotRespond time very quick and efficient…
Respond time very quick and efficient answers provided. Positive manner and reliable. Thanks to Leigh and Brook!
Serena · 14 May 2024
Agent replied · 23 November 2024
Hi Serena,We're delighted to know that Brook and Leigh provided quick, efficient, and reliable service with a positive attitude. We'll be sure to share your kind words with them. If you ever need anything else, feel free to reach out.
★★★★★ 5/5
TrustpilotMatthew and team deserve the…
Matthew and team deserve the exclusivity they have been given 💯
Anonymous · 27 August 2024
Agent replied · 26 October 2024
Thank you for your five star rating. We will be sure to pass your kind words along to our Nine Elms team.
★★★★★ 5/5
TrustpilotThanks for Wai Yau of Senior Compliance…
Thanks for Wai Yau of Senior Compliance Administrator to help for the rent protection insurance.
Matthew · 22 September 2026
★★★★★ 5/5
TrustpilotStaff provide fast
Staff provide fast, concise and easy to understand instruction / what actions required from landlord.
Customer · 21 September 2026
★★★★★ 5/5
TrustpilotThe team has been extremely helpful…
The team has been extremely helpful with proceedings, huge thanks to Victoria and Destini-Rikki
Emil · 1 July 2024
Agent replied · 26 October 2024
Hi Emil,Thank you for taking the time to leave us this review. Victoria and Destini will be pleased to know their service was of help.
★★★★★ 5/5
TrustpilotOur experience with Victoria and Kyra…
Our experience with Victoria and Kyra was very positive. Their communication was clear and prompt, and they were helpful and kind throughout the process. Everything went smoothly, and we had no issues. We would recommend their services.
Ekin · 22 November 2024
★★★★★ 5/5
TrustpilotSeamless property search
It’s our second time working with Bilal Qaisar to find a property in City Island and he was incredibly helpful again and got us a great flat at a great price. Letting administrator Amy Bridge was also super helpful and responsive and made our move in process very easy.
Ekaterina · 2 May 2024
★★★★★ 5/5
TrustpilotParam is extremely helpful and…
Param is extremely helpful and reliable. I don’t need to worry anything with his help.
Shannon · 7 June 2024
Agent replied · 26 October 2024
Hi Shannon,We're thrilled Param has allowed you to feel secure in trusting Johns&Co with the management of your property. We won't let you down!
★★★★★ 5/5
TrustpilotA good team to work with
I have been working with Johns&co for many years. The sales manager Matthew Spencer and the team is professional and responsible in helping me to secure a tenant. Victoria Aderibigbe is very helpful getting all the paper works done in a smooth process.
Kitty · 15 August 2024
★★★★★ 5/5
TrustpilotAlways very well and kindly assisted by…
Always very well and kindly assisted by our property manager, Olivia W. She addressed every query with the same level of attention and care. When we needed an urgent shower repair at the apartment, she responded quickly and arranged for the repair promptly. Her responses were timely and professional. I really appreciate her help!
Aikaterini · 1 November 2024
Agent replied · 23 November 2024
Hi Aikaterini,We appreciate your kind words and are so glad to know Olivia has provided you with the prompt and attentive service you require. We’ll make sure to pass along your appreciation, and we look forward to continuing to support you!
★★★★★ 5/5
TrustpilotThank you Miss Brooke Nickless!I am so grateful for my property…
I am so grateful for my property manager Miss Brooke Nickless's professional help especially in a recent event where my tenant requested to have mattress replaced. Miss Brooke was very helpful coordinate with everyone involved and have the matter resolved to everyone' s satisfaction.
Leslie · 26 July 2024
★★★★★ 5/5
TrustpilotSo far so good
So far so good! Alexandra has been really responsive and helpful with our tenancy
Lea · 16 June 2024
Agent replied · 26 October 2024
Hi Lea,We're pleased to hear you have been impressed with our service. We hope to continue providing you with an exceptional level of service and will be sure to pass your feedback along to Alex.
★★★★★ 5/5
GoogleThank you so much, Jack. I really like my new home. Highly recommend Jack. He is really patient. Every time I asked him the details, he replied me so quickly and helped me to solve all the problems. First time renting a flat in London, thanks for helping me find such a good flat.
Shiyao · 14 November 2018
Agent replied · 12 November 2024
Thanks for the feedback, really thrilled that Jack was able to help you. Wishing you lots of happiness in your new home!
★★★★★ 5/5
TrustpilotAgents are available and fast to solve…
Agents are available and fast to solve issues.
Maxime · 18 March 2026
Agent replied · 20 March 2026
Hi Maxime,
Thank you for sharing your experience. We're pleased you found our team's responses prompt and efficient.
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